Mazda Dealers

Copying features from other European Car manufacturers is not called innovation and is very poor for a Japanese originator. This seems to be a trend with at least a couple of car brands I have noticed. They copy an idea from another dealer and charge an arm and a leg .... calling it cutting technology. You need to think harder to add real value.

Never do anything they say they will do. Dealer misrepresented themselves and what they’re selling. Mazda Australia trying to contact them and get a resolution- Don’t even bother. After 4 phone calls with promises of calls back I still haven’t received on. I have to keep contacted them. Still no results.

So grateful to Ringwood (Vic) Mazda this morning when I turned up without an appointment concerned about engine light being on from time to time. Alison King in the Service Dept immediately took my car to a technician who spent 30 minutes carrying out diagnostic checks. The service manager provided me with a detailed account of why the light was one from time to time, apparently very normal. There was no cost for this check up. So appreciative for the peace of mind, prompt response and excellent service. Could not recommend this dealership enough. A BIG THANK YOU from Jan

a large sign out the front of Mornington Madza said SALE, so i went in to get a price. the car i wanted was CX5 Touring with a recommended retail price of $43,740 but they told me it was $44,000. i hate to think of the price they would charge if it wasn't on sale. at no time did they try to make a deal.

Mazda Australia are a joke I deffinetly would never recommend anyone buying from mazda I've brought two brand new cars both faulty and they won't fix or replace I'm disgusted

I am very dissapointed with your diagnosis of contamination on my car bonnet paintwork and not covering my paintwork I find it interesting that I have no issues of paint peel on any other areas of my car and the first paint peel started within 6 months of purchasing the car

Avoid this company if you can, it has been annually without fail a hassle with them.

I have been having issue after issue with City Mazda ever since I signed the contract to buy the car,

1. from wrongly captured details (more than once).
2. To problems with sales staff affecting my delivery
3. To Delivery issues.
4. Yearly servicing issues (no reminder because of wrongly captured details more than once!).
5. Promises to rectify servicing issues which were not fixed.

Previously I've had no complaints. This service they recommend the safety stop test for an extra $12. Agreed to the extra cost only to be told I need a wheel alignment but the didn't have time to do this. They had my car for over 8 hours but didn't "have time" to do the alignment as 75 cars were booked in this day. They told me they could book me in for about 3 weeks time or I could take my car to a tyre place. Such poor service. Maybe they could book less cars in so they could fully finish the cars they have. Definitely avoid my gravatt Mazda!

The 2 Mazdas I've owned from new and well maintained and Garaged have had the paint finish deteriorate only after approx. 5 years from new. I made it a priority when I bought the latest Mazda to check with Mazda that I would not have a problem with the paint finish. They definitely reassured me I would have no issue with paint finish! He was wrong. I reported this issue with Mazda on several occasions but they did they nothing. The issue is that I cannot sell the car at a fair price because the paint finish has faded badly only after 5 years. Beware of the Paint Finish on Mazdas.

Deciding between Mazda 3and Toyoto corolla was major decision for us. Michael Chuan at Mazda provided clear and unbiased advice. He was direct, honest in his comments and considerate in his very professional approach. Did not feel pressurised and very happy with our purchase experience.

i bought a car, mazda3 bp only 2 weeks old. booked in for 1000km inspection with free carwash and vacuum. please don’t go for their carwash service and vacuum., i only noticed when i got home scratches on piano black door panel.

It is very difficult to know that staff took advantage of unknowledgeable first time car buyer by providing retail price of CX3 at 15% rate for 7Years! It is almost a joke to our friends and family!

Unfortunate to know how some Sales people can disgustingly be so hungry for money to charge as such!
We are now almost 4Years in and still owing $18000 on a $23000 retails cost of the car!
We got our range rover at 1.8% rate!

This will mean that by the time Finance is finished we would have paid $48776 i wonder where does the difference of $25776 really go to?!

Visited multiple times to make sure I was buying the best car. I bought the Mazda 2 2022 maxx. Fantastic small car for me and it drives like a dream