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CraigMetropolitan Adelaide, SA
- Verified customer
Good quality and value for money
We've built 5 townhouses with Metro that have recently been completed and have been very happy with the build, value for money and process. We competitively tendered the build and Metro won on price and experience through providing some logical cost savings to get it within our budget, and a proactive approach to achieve our requirements.
The build quality is good and we're impressed with how quickly everything was wrapped up at the end. We had a few minor delays in approvals pre-construction, but Metro responded with a quick build time.
Final cost of the build was within budget and we're happy with the level of finish achieved for the budget.
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Sajal
- 2 reviews
- Verified customer
Great option that fitted the budget, acted responsibly throughout the cycle, and delivered good quality.
Metro took over construction of our 2 houses from the previous builder that went into bankruptcy. They were fair and reasonable in their quotes and ensured that the transition was quick and seamless.
Journey through the Construction was overall comfortable. There were definitely some misses along the way but the build manager responded actively every time and fix them up as per the plan. Management of Metro (especially their Director) played a key role and demonstrated cooperation and understanding, which personally to me was helpful especially considering that we had gone through a lot already with the previous builder and then the insurance process. We are impressed with what's delivered to us as the end product.
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Luke F.Metropolitan Adelaide, SA
- Verified customer
Great experience building custom designed home through Metro
We are so glad we chose to build with Metro. Our house was fully custom designed to suit our block and lifestyle. We found that they offered great value for money with their inclusions and no corners were cut with cheap fittings or fixtures.
During the build all trades took pride in their work and everything was finished to a very high standard. Any issues however big or small were sorted promptly by our supervisor Tom who went over and above.
Best of all Metro are FIXED PRICE so there were no surprises at any stage. We would happily choose to build with Metro again and recommend them to our friends and family
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- Verified customer
Metro is good and in budget
The build was managed well within the budget but we were told that it will finish in about 5-6 months but it took 8.5 months (inclusive of X'mas break). Build quality is very good and they even implemented a personal request on tiling design at the entrance of the home.
However, the windows screen (mesh) was loose-came off while putting curtains.
1 comment
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Sonia D.Metropolitan Adelaide, SA
- Verified customer
I am very happy with Metro
I heard an add on the radio and gave Metro a call.
I am so glad I did !
I was first contacted by Jordan Ruch, straight away I felt comfortable talking to him.
He explained everything clearly to me, in terms I could easily understand. I felt like nothing was to much trouble for him.
Jordan proceeded to find blocks of land for me that suited my needs and budget. He took me through a few display homes and showed me exactly what to expect from my build. I must say after looking at a number of other builders display homes I was pleasantly impre...Read more
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The reviewer stated that an incentive was offered for this review
MarkSouthern and Hills, SA
- Verified customer
Custom designed within our budget.
Our house had to be a custom design to fit on a cheese wedge shaped block on the water and we found that many builders just weren't interested going down that route but all to happy to sell us a plan from there booklets. Metro SA however couldn't have been more positive and with our basic idea and there experience created a home that not only looks great but now we have moved in works.
All house builds hit issues at some stage but it's how the builder handles them that shows there true quality and Metro SA stepped up and sorted any problems that came along to our satisfaction.
It was our first build and at the end of the day we are happy with the price and the finished product.
1 comment
Dimitri P.Metro Homes SA
Hi Mark, thank you for your kind comments. Hope you enjoy your home!
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Graham and MiekeMetropolitan Adelaide, SA
- Verified customer
So happy with our build
After disappointment because our previous builder went into liquidation, we are absolutely rapt with Metro’s completion of our house. Communication, quality and promptness was exemplary. We would definitely recommend Metro. Our final cost was what was quoted, so we weren’t out of pocket. Minor issues were sorted immediately by the supervisor.
1 comment
Dimitri P.Metro Homes SA
Hi Graham & Mieke, thank you for your kind comments. Hope you both are enjoying your home!
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Anna DiSalvatore Metropolitan Adelaide, SA
- Verified customer
My home
I have recently moved into my new home built by Metro Homes SA. I cannot thank them enough for making this such a wonderful experience. The office staff, supervisor and the trades people where very professional, knowledgable and accommodating. I would certainly recommend Metro Homes to anyone wanting to build.
1 comment
Dimitri P.Metro Homes SA
Hi Anna, thank you for your kind comments. We hope you are enjoying your home!
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SLAMetropolitan Adelaide, SA
- Verified customer
Absolutely awful experience
My partner and I decided to build through metro at the end of 2018. Before we signed the contract everything was fantastic, as soon as we signed the contract and had our selections appointment, it was horrible. Things we requested were written down but not actioned, when we brought this to their attention, we were told it’s not their fault and they can’t do anything about it even though we had written correspondence of what we had requested. They are extremely hard to deal with if you have any queries or want any information, the director is ve...Read more
ry condescending and doesn’t like anything in writing. Communication is pretty much non-existent. You can call or email and be told someone will investigate but you won’t hear back for weeks, which means things that are incorrect don’t get fixed but hey, that’s not their fault. So many of these issues could have been fixed with a tiny bit more communication and understanding on their behalf. It was our first build and we were new to everything but honestly felt like we were a massive inconvenience. House itself isn’t too bad, some quality issues which should and could have been fixed but oh well. Would recommend choosing a different builder unless you want an okay house and to feel like a child1 comment
Dimitri P.Metro Homes SA
Hi, can you please contact me at [email protected], so that we can look into this further for you and confirm that you are a Verified Customer.
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Karalee SmithCentral, SA
- Verified customer
Amazing Service at Hillier from Jess Ciotti
We have been dealing with Jess for a while. My son was going to build his first home. Jess went above and beyond for us to secure the land and make the changes to the house he picked. It was no issue for her to drive out to our house.. which is a rural property, and not a short drive, to deliver the plans and price..
Jess sat and went through everything, explaining to my son what was involved in building.. she was fantastic.
I can not recommend Jess enough.. and when my daughter builds in a couple of years she too will through Jess and Metro Homes.
And to top it off she is just a lovely young lady.
1 comment
Dimitri P.Metro Homes SA
Hi Karalee - thank you for your kind comments. Our sales team are great to deal with!
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Jon JMetropolitan Adelaide, SA
- Verified customer
Our Dream Home
My Partner and I met with many different consultants from multiple builders before choosing to build with Metro Homes.
One of the main deciding factors was our consultant Elle.
After our first consultation with her, it was very clear how passionate she was about her job and her willingness to help us design our custom home to fit our block.
From there we went through our selections process which was with all of the suppliers directly. Although it was a bit of a pain to find the time to go to each individual place, we were glad we got to spea...Read more
k to professionals in each of their fields and we were confident in the decisions we made. Then came the building process, our site supervisor was Laurence who I couldnt praise enough. Our build went fast, smooth and if there was ever an issue it was dealt with promptly. Quality of the workmanship was outstanding throughout and we were constantly overjoyed whenever we drove past to see something new completed.Similar opinion? Write a review on ieatwords.com.au!
ChloeAdelaide
- 2 reviews
- Verified customer
Excuses
Extremely hard to have problems fixed, hard to have emails or calls returned. Finished build Nov 19 still awaiting things to be fixed. Have cracks in bricks that I have been told by another company are not service cracks but they are saying they are. House was delivered nearly 5 weeks late and not enough money was release to cover the finishing of my perimeter paving as they couldn't come up with a solution to stop the pavers touching the fence. House was broken into more than once yet I would visit the property and find it unlocked all the time.
1 comment
Dimitri P.Metro Homes SA
Hi Chloe,
Metro had already agreed to rectify this driveway and fix the flooring before you posted this review. The works were completed.
You have commented and supplied photos of works you did not engage us to do.
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- Verified customer
Building another 2!
Built a new home in 2016 with Metro and the whole process from Sales to Handover was seamless. The finished product was amazing and once we moved in we did not have to call them back to do any maintenance! Nothing! We have since sold this home and made a handy little profit that has enabled us to build another 2 homes down at Henley Beach, of which, one of them will be our dream home.
We have also recommended many friends and family to Metro who have also completed an amazing home for them too.
Great builder. Very happy. Well done team.
Cheers.
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- Verified customer
So good, I went back!
I've been very happy with Metro Property, so much so I will be building with them again. My second build Will go to site next month and we are very excited.
My initial experience with Metro Property was fantastic, the communication and support received during the whole process was great. As this was the first time building for me I was nervous but the guys at Metro message tithe while thing ago seamless and easy.
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AdamADELAIDE
- Verified customer
Quality Builder
Metro Built Two dwellings for me in Blair Athol. They was built in a timely fashion to a high standard. it was a pleasant experience. we have lived in one of the dwellings for two years and it has maintained its quality throughout this time frame, no cracks, movement or wear and tear as of yet. this is a testament to the quality home they complete. I also went on to sell the other dwelling for a record price and had many interested parties wanting to purchase such a fantastic designed and built home.
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Johnny FloridisAdelaide
- Verified customer
Happy with my house, great builder
I built my first home with Metro and had a great experience.
From the start the sales staff showed high knowledge in the product (and the building process as a whole) & conducted dealings in an honest and caring manner.
At the beginning the selections process appeared overwhelming, however my mind was put at ease once I spoke with the builder and their suppliers. By the end I was comfortable with the choices that I made.
Throughout the build I was kept well informed and the build time was within the time frame that was originally quoted.
I am happy with the end product and enjoying my first newly built home.
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HellkittyAdelaide
- 7 reviews
- 7 likes
- Verified customer
Would choose a different builder.
We finished building our dream home in November 2016.
I say finished, however, even with the "Sapphire" specifications package there are issues.
We have been fairly disappointed in the craftsmanship in many areas;
-Gyprocking- commenced prior to house being watertight, resulted in a flood coming down our front walls and the gyprock swelling as well as their surrounding timbers. We had to forcefully demand and withold a payment to ensure this occurred as we were told by the supervisor that "this is standard"... It's not. And we had tha...Read more
t clarified by the manufacturer and qualified tradespeople. - Bathroom grouting, holes everywhere (even after going over it with the supervisor they managed to miss bits because it was so rough to start with) and uneven floors. They pay for cheap labor and the results show. We're most disappointed in this because we told them that we wanted our own tiler to do the work and they insisted that their tiler was a very good quality tiler. Ongoing regrets even now that we did not push the matter.1 comment
Andrew H.Metro Homes SA
Hi Reviewer,
I'm a manager at Metro and just discovered this review on this website. I am very concerned about the review you have written. I very much agree with you final payment should not be mad... Read more
e to any builder until all outstanding issues have been resolved.Similar opinion? Write a review on ieatwords.com.au!
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Dimitri P.Metro Homes SA
Hi Mansi, thank you for your review.
Can you please contact me at [email protected] to discuss the last part of your review.