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Chromagen Midea 170L Heat Pump Questions & Answers (page 2 of 5)
93 questions from our users
Julie G.asked
I was in touch last week and think I would like to install one of your water heaters. Can you please let me know costs etc. I think I was speaking to Michelle last week. Thank you Julie Gursansky . I would need the 170lts, [email protected]
No answers
Keith Sasked
If I cancel the timer on and off schedules does the heater unit come on when the water cools down to a specific temp and then off again when it gets to 60C?
many thanks,
Keith
No answers
galepetasked
We have moved into brand new home of 6 people and we are running out of hot water every night we have a 170 litre what is wrong
Baz Hasked
Thinking of installing one of these Chromagen units, but have been appalled at the number of very negative reviews. Have you a perspective you would like to put forward on this please?
Jason C.asked
How can I keep up with the hot water. What is the best setting please. If anyone can help we’re always out of hot water
No answers
Johnasked
Why are there so many poor reviews on your systems and after sales service?
No answers
Karen G.asked
Hi
My hot water system is saying P3 And beeping .who do i call to get it fix a plumber or election .
No answers
ontoitasked
How do i reset my cylinder as it's continually running
No answers
Roy K.asked
Hi I would like to know how to increase the water Temperature - my wife was complaining there is no hot water for showing
Louise W.asked
Does it cost more to leave in e-heater mode for freezing cold weather? Or should i leave on hybrid
No answers
Colleenasked
Just wondering should my metre be on day rate or night
No answers
Colleenasked
Just wondering should my power be turned on to day rate or night rate..
No answers
dideeasked
If I need to change a hot water tap washer do I need to turn off the heat pump as well as the main water supply
No answers
Keith Gasked
When are Chromagen going to answer my question I still have got the water spurting everywhere as does my son and a few friends???
No answers
Graham Lasked
I am on hybrid mode I can't get temp to go below 60 ? I would like 55 max how do I get this temp setting
No answers
coraasked
I have our unit set to operate from 5.30am to 10.30pm. It's working like a dream but I have noticed the sound of the compressor on after midnight. The timer has been checked and is correct. Why is the compressor coming on so late? There is no high usage of the water late in the evening and we run it on economy mode. Thanks
1 answer
Cora,
When in timer mode the unit should be showing OFF when not in your hours. I have seen if I forget to turn the unit OFF after setting or checking the time that the unit runs when it requires heating..
So as not to avoid confusion you have set the on time as 05:30 and the off time as 22:30. Also if there has been a power failure the clock looses its time (remembers the ON / OFF times) but you need to reset the unit again with the correct time.
Remember the clock is a 24 hour clock, so 1pm is 13:00, 7am is 07:00, 7pm is 19:00, so please check the time on your machine again...
Hope this helps
Please let other readers know if this helps, rather than just get the info, fix the problem...
Cheers Neil
Keith Gasked
Why does this 170 unit get so much air in the system? It spurts water all over you when you first turn on the hot tap every morning and after a short time of non use. It is not just my unit as there are at least 6 others that are having this problem locally.
2 answers
I don't get this problem. Maybe it's not filling up properly or your plumber didn't install it properly?
It's not just me, I have spoken to a number of people in 3 separate towns in Vic and SA and most have the same problem. I have changed pressure pumps and non return valves with no change.
The Old Blokeasked
I have my Midea running from 6am until 9:30 at night..I generally have a shower around 7am, but find the water is lukewarm by then. Why is the insulation on the Midea so bad?
1 answer
I am sorry I can’t answer your question. I am not an engineer or technician, just a satisfied customer so far. I would suggest you take this matter up with the company
Okiasked
Where's the serial number on midea 170 li?
2 answers
it is stuck to the tank, in the area where the output pipes are
It’s on the left hand side of the tank on mine, with a whole heap of other stickers
Barronasked
Why is it that every time we have a power failure we have to go out and reset the Media Heat Pump hot water service. It does not come back on automatically when power comes back on. This never happened with our conventional hws, it always came back on line automatically. Also Chromagen claimed this Media system would reduce our power usage significantly which has not been the case, if anything our power usage has increased. Any ideas?
1 answer
It seems that the 170L does not come on automatically, while the larger Midea model does. I think this is a poor design choice! Presumably it is a safety feature due to the unit not being smart enough to ensure it is filled with water?
In addition, if you were running the previous storage HWS from an off-peak or controlled load tariff, and are now running the heat pump using peak supply, the $ savings will be minimal.
So, since this model requires manual power-on, it seems is not a great option, as in practice you cannot run it from the controlled load.
I would suggest you set the mode to 'economy', minimum temperature, and ensure the heating times are during the day when the ambient temperature is warmer.
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Other Electric Hot Water Storage Systems
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