Chromagen Midea 170L Heat Pump Questions & Answers (page 4 of 5)

cant see why not,i live in western victoria which is far colder area and works perfect and runs cheaply,if you have solar just about free hot water

The systems are fine in the Bairnsdale region. Being close to the sea, you've got reasonably good temperatures all year.

We live at The Honeysuckles got our electric system replaced and installed for free.

if you purchase through chromagen they do the lot i only had to pay them $250 and that was because my unit was older

You just sign them over to the retailer on the day of installation. In my case Chromagen did everything.

Sorry Anthony, i can't help you as my system is less than two weeks old.However i have not had any problems at this early stage. Cheers Roy.

had about 6 months working perfectly and saving big $$$$$$$

Hi Anthony. We have the 280L Midea Heat Pump. Purchased April 2016. Our neighbours purchased exactly the same unit around September 2016. In November 2017 both units showed a "P3" error. Both units required the replacement of a sensor. Individual cost for for labour and parts was $180 each. Our local agent where we purchased the Midea Heat Pump from, (on their recommendation, over Bosch our first choice), said the P3 error was emerging as a common problem and that the supplier of the Chromagen Midea Heat Pump would not replace under warranty or any other goodwill gesture. However, that is the only problem we have had. Overall at this present time we are happy with our purchase of the Midea Heat Pump especially when compared to our gas hot water system which only ever supplied lukewarm water at the best of times (four years old at time of replacing). The Midea Heat Pump has saved $$, had no issues with running out of hot water and proven to be a lot more cost effective as we are able to place it in holiday mode when travelling. The initial outlay to purchase and install was $3520.91 - $1073.00 (Rebate) + $352.09 (GST) = $2,800.00 what we had to pay.

I did pay just under $900 through Chromogen directly as replacement to storage tank HWS.
All installed & old system removed.
Bunnings sell them at &1200 or so.
Cheers

Mine was free

mine was free under goverment grants,cost me $250 for extra plumbing etc

On average 12 years. Also, that would not be a problem.

plumber told me expect 10yrs + the unit does not need direct sunlight as it takes the heat out of ambient outside temps using heat pump with back up element if temps under 4c

Hi Grace, I'd call the supplier - Chromagen. They should be able to assist over the phone.

hi Jerry. i understand the disinfect mode is automatic and it does it every 7 days no matter what setting.it shows a tear like symbol when in disinfect. otherwise will be extinguished.as for running it on o/night on heat pump (eco mode)it is probably more economic through the day as it absorbs heat from the ambient temp which is warmer in the day, it would possibly cost more to run through night on low tariff rate than daytime tariff on most nights.maybe a call to chromagen for confirmation on disinfect mode would be a good idea.hope this helps ?

Jerry, if the tear like symbol does not show up on the LED panel, the disinfect is turned off. On page 5 of the instrution book 1/2 way down the page is a group of micro switchs. You will find only 1 group of switchs not the4 as showen in the book. If you have the 2150watt element So you will need SW2-1 should be off andSW3-2 should be on. This should turn the disinfect on and the heating element on. Because they do the disinfecting at 23.00 hours every 7 days, i set the clock 12 hours out so it does the disinfect at 11.00 hours just befor lunch time to catch the sunshine. Hope this helps.

Hi Snakeman, thanks for raply. It look as 170l system disinfect its not automatic.
Been using it for 3 months now & never had really that hot water.

i think it will stop flashing on its own? if not turn unit off completely at mains and reset that should fix it. if not ring chromagen.hope this helps

Yes it did return to normal on it own thank you

hi bruno. never had to change mine on default heat pump set up, turns on at 55c or below and off at 62/63c. But i understand once you have unlocked the set up system you turn it on then press mode button to change temp with up and down arrows, up to 65c i think,but unsure if on other modes.why would you want to change default temps? as system will only let 50c into house anyway and turn on automatically outside these temps? hope this helps, if you have a manual, instructions are in there or you can download a free manual online. cheers trev

hi carolyn not sure on that one, but give chromagen a call they will advise whats possible Phone: 1300 367 565. i found them very helpful and easy to get the right advice without sales pressure or email www.chromagen.com.au hope this helps.trevor

hi .its is the quietest hot water heat pump around, about the same noise as fridge or small split system air con, its at the back of our house outside and honestly we never hear it unless walking close or past it.its only 170lt so not too big.(designed for 2/3 people but many have more in family and just works harder ) we run it through the day (turns off when at max temp on heat pump only) as we have it set on timer for daytime only(clock needs resetting if you have a power cut but on/off timer remains set)so no noise at all at night,we have solar, so it is virtually free hot water but yes it is very economical even on day rate electricity compared to night rate electric hot water storage. eg on heat pump setting (economy) turns on at 55c off at 62c if not on timer.on average days takes 2-3hrs to heat from cool.uses 700watts compared to 3500watts night electric heater so yes we find it very economical.we do find that it is now mandatory for anti scold valve to be fitted so although heats to 62/65c only lets 50c hot water into house which takes a bit of getting used to but definatly safer for older and younger people.So far i'm impressed. how long will it last?how long is a piece of string lol? hope this helps trevor

We run it on heat pump only and I only hear it when I am standing within 3-5 meters from it. It's next to a bedroom wall at my house and about 3 meters from a window (which is around a corner) and cannot be heard inside at all. When I had it installed my house was electric only and it lowered my power bill by about $300 a quater (In Vic).

hey there,is that $35 per month? presume so as mine was about $100 a quarter and only 2 of us,having solar and chromagen heatpump working at its best through the day(higher power rates if not using solar) its almost cost free to me.However 20 minute showers and 170ltr service would possibly work out dearer unless you have a solar system? but almost certainly you would run out of water with smaller system it takes about 1 hour to pull back 5c of heat when water is not being used,maybe not a good idea for you?

Thanks. Yes l think so . we are going to get a new rheem 315litre and stay with night rate .

you must be having long showers as i have had my family of 8 plus my wife and i and we do not run out of water never goes below 55 degrees only runs in day light hours after unit runs temp goes as high as 62 degrees

Do you set the timer ?

i understand it can be set to run daytime only? best time to have it running is when the suns up higher as it works better and more economical, if you have solar too you get just about free hot water. try setting between 9am and 9pm and set on economy mode (heat pump only)it will only come on when water needs boost,just be aware having baths uses heaps of hot water and its only a small unit,hope this helps

dear sir, our unit is set only runs in daylight hours around 4pm never had hot water under 54 degrees /.top 62 even when we had cold and wet weather for the last 6 weeks water temp around 58 never had hot water run our even 6 family members home regards kj purnimm victoria

You can set it up to run on a timer most people have it on from 10am - 4pm to be safe

Press the MODE button and select the operation mode you want it on either economy or the hybrid mode. :)

The disinfectant mode, uses the electric element.

we live in victoria our unit cost $149 all up, government subsidy pays for the rest well installed unit gives us very hot water 55 to 62 degrees very quiet and power bill has been reduced

In SA it is $99 if your unit is under 5 years of $248 if your unit is over 5 years.

i paid $250 total in victoria (sept 17) as my heater was over 5yrs old and needed hot water safety valve which is now mandatory, but wasnt fitted to older units.very pleased so far real money saver on electricity usage.

My 170 l chromogen heater has been off for power company outages just comes back on when power returns but have had to reset the select button to set at right mode regards kjonno

Sorry have no idea. Hope you get it sorted

NO our unit works 12 to 1 pm and from 4 pm to 5 pm but if you use small amounts it only works from 4 pm to 5 pm regards kj

i am from purnim victoria the 170 l cost me $149 government subsidy $1425 no more to pay unit is working very well low water temp 156 degrees high temp 162 degreesregards kevin johnson

I was told this is normal. Its not using any water its condensation. Mine has a little hose on it. They told me to put it in a pot plant.

have never had a problem but call you installer if you have further worries