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Cat & Dog (SGEA0), Turbo (SGDA3), Comfort TotalCare (SGME0), etc...Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
NaomiSouth East Queensland, QLD
- 4 reviews
- Complete C3 PowerLine Cat & Dog (SGEA0)
- Verified purchase
It's amazing!
I love this vacuum cleaner. It glides around and is super easy to use. The bags can fill up easy if you only vacuum, so I sweep also and the bags last longer lol. Ive heard you can get cheaper bags online but ive not tried them. The vacuum has great suction and maneuverability. I love it! No doubt it will last for years.
1 comment
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Amin PPerth, WA
- 3 reviews
- 1 like
Faulty design: Not moves on carpets and rugs
I was unable to push it on our carperts and rugs. Awful design. The plastic brim of the suction head generate a very high friction. A 50 dollar design is thought through better. Don’t waste your money. Still struggling to refund it from Harvey Norman. They claim it’s not faulty but I simply can’t use it.
1 comment
JoelMiele
Hi Amin, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a member of our team w... Read more
ill be in contact as soon as possible? Please reference your Product Review username so we can identify you. Kind regards, AnnaSimilar opinion? Write a review on ieatwords.com.au!
MarianaSydney, NSW
- 2 reviews
- Complete C3 PowerLine Cat & Dog (SGEA0)
- Verified purchase
Bought and returned on the same day
I bought this vacuum because it was highly rated, and it was made in Germany. Bing Lee had a sale so I purchased it at a good price (half a grand is still a lot of money, but it was less than other places were charging).
I got the vacuum home and as I started vacuuming, I noticed the bag change indicator kept moving to orange. I read the guidebook and noted that it said the indicator will only go orange if the bag is full (obviously). The bag was not full, as I had just started using the vacuum. I took off the hose, and the bag indicator stayed...Read more
black. So obviously this had to do with the pressure of the force of air. This really did not sit well with me, so I took it back to Bing Lee. The sales staff tested out their demo, my machine, and another Miele model, and all three machines kept showing the bag full indicator even though the bags were empty. Bing Lee were able to refund me, and I returned the machine that day. I reached out to Miele to explain what had happened, and their contact staff got in touch with me super fast (it was a Saturday too). The person on the other end informed me that this is a normal occurrence with their vacuums and it is because there is a strong flow of air current that moves the bag. I queried how I was meant to tell if the bag was actually full then, if that was the case. The response was I would have to lift the vacuum head off the floor and put the pressure lower, then tilt it so it has clear air flow. I do appreciate the feedback that I was given, and that they did take the time out to contact me about my concerns, however this unfortunately does not solve any concerns I have about the longevity of the vacuum itself. It was disappointing, as I was much looking forward to owning a Miele.
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YvetteMid North Coast, NSW
- 2 reviews
Fantastic addition to any home
Love this vacume. It moves well and love the adjustable settings for chairs rugs, carpets etc. Couldnt live without it. No need to go over and over a spot it picks everything up thr first time.
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BijayAustralian Capital Territory
- 4 reviews
Best I have used.
I just fell in love with the C3 Comfort TotalCare from Miele after my first use. I wasn’t sure which Miele model to go for but then decided to go for this one after reading some positive reviews online and I must admit, I am not disappointed. I love how it’s got different modes based on the surfaces you intend on using it on. The suction force (or whatever it is called) can be controlled by mode selection and it is another feature that impressed me. I also love how the handle has got a power button and a pair of mode selection buttons, which means no need to bend or use your foot to do all of that.
Quite happy with the product and I hope it doesn’t trouble me in the future.
1 comment
JoelMiele
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AdamSydney, NSW
- 7 reviews
- Complete C3 PowerLine Cat & Dog (SGEA0)
- Verified purchase
Was good to begin with then suddenly would not turn on again...
After 2 years, the vacuum has died, im not sure whether its a cord issue or a motor issue but i am extremely disappointed. For a purchase at this cost, Miele should do everything they can to make all the repairs covered. However instead, the service rep advised i need to take it in to repairer and would have to fork out the cost as it has been 2 years... its just not good enough, ill never purchase anything Miele ever again.
1 comment
JoelMiele
Hi Adam, we apologise that you are disappointed with our product. What the service rep has advised is correct. When you book a service call your service technician can speak with you about the costs. Kind regards, Miele.
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Mr_coz1
- 5 reviews
All rounder
After owning a Miele vacuum cleaner previously and getting good results and working life we decided to get another Miele. The all rounder is a good vacuum cleaner with excellent suction. Good on hard surfaces and carpet. The only issue I have is that our previous Miele had auto shut off when one parked the vacuum hose on the body of the cleaner. Very handy. I had assumed, perhaps wrongly that this feature would have been a carry over to our recent purchase given the design of the vacuum cleaner has not changed greatly over time however to my surprise it isn't and one has to physically turn the power off.
1 comment
JoelMiele
Thank you for your feedback, we will pass this onto the relevant Miele team.
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GG1
- 5 reviews
- Complete C3 PowerLine Comfort TotalCare (SGME0)
- Verified purchase
Excellent!
I purchased this a month ago and have used it a number of times. I have 5 pets: dogs and cats, all of whom shed a lot of hairs! This vacuum is great, light, easy to use and very effective. It has many functions from hard floor to rugs with different levels of suction.
I didn’t want a bag less vacuum and I am quite happy that it uses bags. The bag has lasted around 3 whole house vacuuming - it’s a 5 bed house! So it might seem not a lot but with 5 pets and a large house it is not faring too poorly. And the bags are fairly small.
I had a shark...Read more
1 comment
JoelMiele
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SueMelbourne
- 7 reviews
- Complete C3 PowerLine Comfort TotalCare (SGME0)
- Verified purchase
Awesome vacuum...
No tipping over as it is quite hardy. One of the best I had until I tried Dyson. Sorry. But i still use it for upstairs. Love some of the functions Dyson doesn’t have. It has a standby button on the handle. Love that without having to bend down all the time when u need to move something quickly or get interruptions. Suction power selector button on handle is also very convenient depending on what surface u r vacuuming. The suction is great but if I put too high up it indicates my bag is full. Manual says regardless I need to change bag. That’s ...Read more
the disadvantages with bag vacuum. You don’t change, suction is not good. U change, it will be lots of bags u go through in a short vacuum time frame. Bags are not cheap. Lots of floorhead and accessories which is handy for clean freak like me.1 comment
JoelMiele
Thank you Sue for your feedback!
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Find out how Miele Complete C3 PowerLine compares to other Barrel Vacuum Cleaners
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AlexSydney
- 7 reviews
- Complete C3 PowerLine Family All Rounder (09983500)
- Verified purchase
This product is really good
I bought this product as a more reliable alternative to my Dyson absolute vacuum. My wife was unhappy about how the Dyson runs out of charge and her vacuum cleaning goes half done every time the device runs out of juice. This product is high quality made and highly recommended. No issues so far and absolutely loved by the Mrs.
1 comment
JoelMiele
Thanks Alex for your feedback!
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Very disappointed
I had heard great reports of the miele vacuum cleaners and loved the style, colour and general look However, despite being very strong physically, both my husband and I found it impossible to push unless I had it on the setting for cleaning the curtains! And then of course it did not vacuum as it should. I rang Miele helpline and a very charming young man by the name of [name removed] suggested the actual head part might be faulty and to return it to the store I purchased it from for replacement. The salesman - a young fit looking man tried th...Read more
e vacuum cleaner in the store and he could only push it with great exertion. However the salesman said it was simply extraordinarily good suction, and a replacement would be exactly the same. So it was with great reluctance I accepted a refund. I am so disappointed.1 comment
JoelMiele
Hi Lyne, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] (please be aware this con... Read more
tact method is for Australia & New Zealand only) and a member of our team will be in contact as soon as possible? Please reference your Product Review username so we can identify you. Kind regards, Miele.Similar opinion? Write a review on ieatwords.com.au!
Kayla tratt
- 4 reviews
- 1 like
Love my miele!
Great vacuum cleaner with lots of head attachment options. Tiles, to carpet to getting the dog hear out of the carpet in the car there is an attachment for them all. It easily rolls behind you as you clean and its light weight when needing to hold to get in the high places
1 comment
JoelMiele
Thank you Kayla for your feedback!
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audiblePerth, WA
- 23 reviews
Great Vacuum cleaner, lousy customer service.
The Complete C3 comfort electro green vacuum cleaner is a very good vacuum cleaner. It is very well made as it is manufactured in Germany. The power head is easy to push and cleans very well. It's well designed with easy to fit together hoses and heads and the 360 degree wheels means it will move in any direction. It also has a strong cord retractor.
The only problem with this machine is Miele. I ordered the machine 24/11 online at Miele's website. It was listed as in stock and Miele took payment from my account immediately but didn't ship ...Read more
it until 11/12, 17 days later. Contacting Miele to find out why the huge delay, the online chat would just tell you to ring/e-mail miele. They take 2 working days to replay to your e-mail and you'll wait 15-20 minutes on hold. Once I was able to get a response from Miele, the reason for the shipping delay was different each time. Miele even sent myself two order cancellation e-mails just to further add to the confusion. Miele where unable to advise when or if I was ever going to get my vacuum cleaner until I received a shipment advice on the 11th of December. Once I had my vacuum cleaner, I wanted to order some accessories for it from Miele's shop website. Trying to order the accessories from the web site was impossible as the website gave myself a "page not found" error when I tried to add the items to the cart.1 comment
JoelMiele
Hi there, please accept our apologies the inconvenience with purchasing your vacuum. We have passed your feedback onto our team to better improve our service. We thank you for your review of our produ... Read more
ct and are glad you are happy with it. Kind regards, Miele.Similar opinion? Write a review on ieatwords.com.au!
Deb
- 7 reviews
- 3 likes
Fantastic vacuum and even better customer service
So I recently purchased this vacuum to replace an absolutely useless Electrolux. After 'test driving' my mum's version of it I knew it was exactly what I was after. Strong suction, a powerhead to pick up the cat hair off the floor from two long haired, constantly shedding cats and the ability to quickly swap the heads over to get a good clean on floorboards and tiles. The powerhead has a removable panel too so it's super easy to clean the rollers when needed. There's a mini powerhead which is perfect for fiddly jobs like cleaning hair off the c...Read more
at climbing towers and curtains. If I had to pick a negative I'd say the cord could be a little longer as I can *almost* but not quite do 2/3 of the house before needing to swap power points. Yes the bags are expensive BUT I think the fact that it sucks so much better (in my opinion) than a bagless vacuum makes up for that. In addition to that the customer service from Miele is excellent. My vacuum arrived and it didn't have a piece I thought it should have so I emailed Miele (at 7pm at night mind you). They had responded by the next morning replying they would send the piece out to me and less than 24 hours later it was at my doorstep. It was so nice to have such great customer service when nowadays a whole lot of big name companies are failing in that area. Would definitely recommend this vacuum and this brand to anyone looking for a vacuum with good suction and additional tools/features.1 comment
JoelMiele
Thank you Deb for your feedback!
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Rosie W
- 3 reviews
- Complete C3 PowerLine
- Verified purchase
Great vacuum cleaner
I have a large house with both carpet and hard floors. My Miele does it all with ease. The standard attachments are really all you need to clean the entire house. The different settings enable you to reduce the noise if necessary as well as adjusting the power.
Being able to store the head at the side of the cleaner is a great idea for storage.
1 comment
JoelMiele
Thank you for your feedback Rosie!
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Find out how Miele Complete C3 PowerLine compares to other Barrel Vacuum Cleaners
Know better, choose better.
KatMelbourne
- 9 reviews
- Complete C3 PowerLine Allergy (SGFA3)
- Verified purchase
Perfect for cleaning up after my dog
Truly a fantastic vacuum. Easy to move around and keeps my home clean. I’ve found that vacuuming with my Miele takes a lot less time compared to my last vacuum because it’s just so efficient. Am so glad this product was recommended to me in store, will never look back!
1 comment
JoelMiele
Thank you Kat for your feedback!
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Hardly a pushover
A beautiful machine at first glance and would be perfect if all your floors were tiles or wood, however you cannot push it on carpet as the suction is so strong . Even on a lower setting it is difficult to manouver and I dont beleive it actually sucked up that much dirt. Will stick to Dyson
1 comment
JoelMiele
Hi Heidi, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a member of our team ... Read more
will be in contact as soon as possible? Please reference your Product Review username so we can identify you. Kind regards, Miele.Similar opinion? Write a review on ieatwords.com.au!
NiaAdelaide
- 4 reviews
- 3 likes
Great!
Love this vacuum, the turbo head does a wonderful job at picking up all the cat hair on my white carpet! The cable is nice and long too. The vacuum bags seem to hold a lot and I haven't had to change them anywhere near as often as I thought I would.
1 comment
JoelMiele
Thank you for your feedback Nia!
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BusyMumKURUNJANG
- 5 reviews
- Complete C3 PowerLine Family All Rounder (09983500)
- Verified purchase
Excellent vac so far!
This was bought to replace the sauber intelligence. Very happy so far. Comes with 2 year warranty which couldn't be added to with extended warranty which was disappointing, however hopefully we wont need to use it. The vacc is extremely maneuverable and light. The suction is so huge I have to back off the power to be able to push it on carpet! Nothing would escape that suction! We opted for a bagged vac as we have a dyson stick vac also and however careful you may be, dust does escape when its emptied. The bag contains ALL of what is vacced up...Read more
. Be nice if the bags were cheaper. There is no rotating motorised head with this model by our own choosing. I find with the stick vac, the spinning head can flick away what you were intending to vac up. Nothing beats good suction. So far very pleased, but it is still very new.1 comment
JoelMiele
Thank you for your feedback!
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dgudmundsonWinnipeg
Horrible.
Only if you move. Seriously horrible design. It is _impossible_ to pick up with one hand without touching either the power button, thereby turning it off; or, even worse, brush against the cord retract button and having the cord consumed by the unit.
Clearly the idiots who designed and built it, never used in real-world conditions.
Near total waste of money.
On the bright side though. I was going to buy a Miele dishwasher, but after this - not. a. chance. Have no idea what defects by design they have hidden in their other products.
1 comment
JoelMiele
Hi there, we are sorry you are having this experience. If you are able to bring the vacuum into your nearest Miele Experience Centre (link below), a Miele specialist may be able to assist you with wha... Read more
t could be causing the problems you are experiencing. You can also contact us on 1300 464 353 (Australia) if you would like to speak with someone regarding this issue. Kind regards, Miele. Miele Experience Centre locations - https://www.miele.com.au/domestic/locations-447.htmSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
leeasked
miele compact c3 has the carpet indicator light flickering and no power happening. changed all filters and bags. Miele service says i need to drive it in for assessment - this is a big drive with no idea of cost so if you can help out with what this means that would be great. Just so you know Dyson service far superior and parts cheap and replaceable. Service centre for miele very poor. never buy a miele vacuum
No answers
David B.asked
Our C3 was running perfectly until yesterday. My wife reported a smell of something burning and then the unit wouldn't start again. Only one of the lights on the speed control lights briefly and then nothing. I've changed out all filters and made sure the hose was not blocked. Is this perhaps an issue with the cord?
Thanks.
1 answer
JoelMiele
Hi David, we apologise for the inconvenience. If you take the vacuum back to where you purchased it, they can assist you in resolving the issue. Otherwise, please call us on 1300 464 353 and we can also assist you. Kind regards, Joel.
Andrew Masked
Could the Miele rep please provide information on the power of the C3 model when operating in:
(a) "standard mode" (presumably 2.0kW?), and
(b) "energy saving" mode.
I can see that the C3 is rated at 2000kW, which is presumably the power draw when the vacuum cleaner is used on the standard setting.
However, I cannot find the wattage when the C3 is used in "energy saving" mode?
1 answer
Avoid Miele. Their after sales is disappointing. Vacuum cleaner good for the period of warranty only. If you are looking for a product with two year life then buy cheaper brand and Save money for new one.
Prices
- Miele 10797760 Complete C3 Family All-Rounder Vacuum Cleaner$449.00
- Miele - 10797760 - Complete C3 Family All-Rounder Vacuum Cleaner - Graphite Grey$499.00
- Complete C3 Allergy Tech Blue$499.00
- Miele 10797850 Complete C3 Multi Floor Power Line Vacuum Cleaner$506.00
- Miele - Complete C3 Comfort TotalCare Vacuum - Marine Blue$614.00
- Miele Complete C3 Cat & Dog Vacuum - Autumn Red$648.00
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JoelMiele
Thank you Naomi for taking the time to leave this feedback!