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5 questions from our users
Geoffreyasked
What do all the letters stand for. Geoffrey Thomson.
2 answers
As a consumer and not an electrician I presume they represent the Model of the unit.
Support C.Mitsubishi Electric
Hi Geoffrey,
Here's a breakdown of that the letters in our models numbers mean:
MS - Mitsubishi Electric split system, indoor unit
Z - inverter model
GL - series number. (GL superceded GE series)
71 - capacity
VG - Sub-name
D - Demand Response Enabled Device (DRED); used in Queensland mostly.
Kind Regards,,
Mitsubishi Electric Australia Support
power2004asked
just had my 7.1kw fitted and it is running fine but when I went outside to check the outdoor unit the fan wasn't working is this normal as it wasn't a very warm day when it was installed and I tested it...?
2 answers
I wouldn’t be worried if the unit is at the required temperature inside the house you will find it will probably stop spinning outside as it only runs when expelling the warm/cold air from the inside of the house, it will run when required which is part of the energy saving.
When first started the outside unit will not run for 10 minutes or so. That is normal. It may also stop if inside the house is at the correct temperature and this will save power. If the inside unit works properly nothing is wrong. The outside unit can be very quiet so you need to carefully check if the fan is turning.
One way to test it is to turn the inside temperature to its lowest setting and turn the fan to the highest speed. Outside unit should start running after about 10 minutes.
Mirelaasked
Hi,
We bought Mitsubishi aircon MSZ-GL25VGD 2 years ago, 5 year warranty as well,was working fine till this month,wouldn’t cool at all just blowing .Also called Mitsubishi costumers service couple times and finally got call from technician,he assuming."?is gas leaking by him that is not under warranty,he said will cost us $500 repairs,$80/hr. It left us speecless.
However,we read warranty doesn’t said anything regarding gas leakage.
Would be very grateful if you answer my question and give me correct info.
Thank you
1 answer
Hi, find the paperwork concerning the installation, if found see if installation warranty is more than two years if so ring company to redo flares
( most probably where leak is ) if out of installation warranty period, you may be still able to talk to manager and plead your case of faulty workmanship and not bag his company on social media . Regas and repair of flares by a honest Friggie on a 2.5kw should only be around $350 at most for a back to back installation . Good luck .
Denise Masked
Do you have a interest free plan for 12 months ?
2 answers
Support C.Mitsubishi Electric
Hi Denise, we don't offer interest-free payment terms as we don't sell direct. For something like this please contact one of our retail partners. You can find your nearest retail stockist here: http://www.mitsubishielectric.com.au/wheretobuy.html
Kind regards,
Mitsubishi Electric Australia Support
Harvey norman they gave me 60 mths interest free but I had to ask though as its normally 18 for aircon
JIM Tasked
what is the outdoor unit height width and depth?
1 answer
Support C.Mitsubishi Electric
Hi Jim T,
Thank you for your inquiry.
The dimensions of the MUZ-GL71VGD is as follows:
Height - 880 mm
Wight - 840 mm
Depth - 330 mm
Here is the link to the MSZ-GL Series Product Flyer for more information: http://www.mitsubishielectric.com.au/assets/LEG/Flyer_MSZ-GL_Aug-2016.pdf
Hope this helps.
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