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4.6

21 reviews
5
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(3)
3
(1)
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1
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  • Build Quality
    4.8 (4)
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    5.0 (4)
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    5.0 (4)
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    4.8 (4)
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    5.0 (4)
  • Heating / Cooling Speed
    5.0 (3)
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StretchKuranda

  • 3 reviews

Cooling only model SRK24YMA-S

published
Date PurchasedAug 2016
Page 2 of 2
See all Mitsubishi SRK-ZMA Series reviews

Questions & Answers

Peter M.

Peter M.asked

SRK71ZMA-S (7.1kW)

Does the temperature sensor work whilst using the unit in heating mode? or just in cooling mode?
I ask because as we are now approaching winter I am using the unit in heating mode, and it seems to completely ignore the temperature setting. So if I set it to heat to 23 for example, it just keeps eating and heating without stopping, last night it is heated the room up to 26 without stopping !

3 answers
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Peter,

The temperature sensor (located within the wall mounted indoor unit) works in both heating and cooling mode. If you are are using a separate temperature sensor, it will produce a different reading to the temperature sensor within the unit itself given it being in a different location. If you find where you're located in the room is too hot (according to your separate temp sensor) we'd suggest reducing the temperature by a few degrees.



Peter M.
Peter M.

Hmmmm....I have a separate gas heating system which I am trying not to use. It has a temperature sensor which seems to be very aligned to my room thermometer. I can set the heat to, say, 24 degrees, and when it's sensor detects it had reached this temperature, it correctly cuts of the heating. The room thermometer at this time also reads 24 degrees. The thermometer is on an internal wall about 3 metres from the Mitsubishi. If I set the Mitsubishi to 24 degrees it doesn't stop! It is still pumping out heat when the room thermometer is now reading 28 degrees!!
This seems to be a very high margin of error!

Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Peter,

If your room thermometer and the sensor for your independent heating system are in an area which directly receives heated air from the air conditioner, it may result in a higher temperature reading and might not be reflective of the average room temperature. There are a number of factors which influence room temperatures and airflow however if you are using two different sensors in different locations it's likely that you always have a discrepancy.

You may wish to try and deactivate the offset temperature on the unit by turning the unit on. Once it is on, you can press and hold the main power button on the indoor unit (not the remote) for 30s until you hear two beeps. Refer to the user manual for the location of the power button.



If you still believe there is an issue with your unit, you can submit a warranty service request on our website - https://mhiaa.com.au/consumer-help-centre/warranty/warranty-service-request/

Kim

Kimasked

SRK71ZMA-S (7.1kW)

Is there meant to be a cover on the top of the indoor unit ......... over the filter?

6 answers
Kim
Kim

I can't find a single image of the top of the Bronte anywhere.........

Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Kim,

There is no cover that sits on top of the unit. There will be a visible mesh - this is where the return air is drawn into the unit.

Kim
Kim

OK......thanx. Looks like I'll have to use some wire or strap to keep the mesh from falling "open".

Mark R.

Mark R.asked

SRK71ZMA-S (7.1kW)

How much for head unit only

1 answer
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Mark,

Given this model has been discontinued, it may be hard to find however I'd suggest speaking to you closest dealer or wholesaler which you can find on our website below to see whether they could source one for you. If so, they'd also be able to provide you a quote.

https://mhiaa.com.au/home/where-to-buy/

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