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Reviews

4.9

22 reviews
5
(20)
4
(2)
3
(0)
2
(0)
1
(0)
  • Build Stage
    • Post-Construction (11)
    • Pre-Construction (2)
    • Mid-Construction (1)
  • Customer Service
    4.9 (14)
  • Site Admin
    4.9 (12)
  • Timeliness
    4.8 (13)
  • Structural Integrity
    5.0 (10)
  • Plumbing & Waterproofing
    4.7 (10)
  • Electrical & Lighting
    4.9 (10)
  • Flooring
    5.0 (10)
  • Transparency
    5.0 (5)
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William K.

William K.

  • 2 reviews
  • Verified customer

Great experience, land and home package

published

Great experience with this company, very minimal issues with home after living in it for 9 months. When there was issues, their maintenance department was very helpful. Not once did I ever feel shafted.

Just a comment that I would prefer doing the defect walk through when everything is finalized since it felt like I was blue taping everything as the paint touch ups wasn't completed yet.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2022
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  • Verified customer

What a company!

published

I am near the end of construction and I couldn’t be happier with the process. My sales consultant Sandra Mastrovic was very clear and precise and made the process far easier than expected, I’d also like to give a special mention to Donna Taff and Bernard Trinco who have greatly helped throughout the process



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateMarch 2022
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Jahirul I.

Jahirul I.Sydney, NSW

  • Verified customer

DA application sent to council for approval, rating reflects my experience so far

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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Rebecca K.

Rebecca K.Sydney, NSW

  • Verified customer

Our dream home

published

The build of our home was a dream come true - in just 4.5 months we are now ready to collect the keys. Right from the start, Graham and Donna were fantastic, helping us to get through the process which sometimes was overwhelming. The build progressed smoothly from start to finish and Im sure it was because of Amazing Andrew our site supervisor! The quality of the finishes and the upgrades we included were beyond our expectation. We would highly recommend NLH to anyone who is looking for a quality and on tender build. We sincerely thank the whole New Living team.
Darren and Rebecca

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateOctober 2022
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kalza m.

kalza m.Sydney, NSW

  • Verified customer

Very happy with the completed house (:

published

I built my first home with new living homes, i was very anxious but came to feel very comfortable as the construction progressed. All work was completed with quality and honesty. I was so happy with all the complimentary upgraded I received. A big thank you to don who helped with a flawless completion of my house. Thank you for everything

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
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Great experience

Great experienceSydney, NSW

  • 2 reviews
  • Verified customer

Building made easy

published

We have had an amazing experience with NLH! They’re thorough, flexible, and in tune with their customers, honest with their costings, and affordable. I would highly recommend these guys to anyone looking to build!

Customer Service
Build StagePre-Construction
Natalie Grant

Natalie GrantSydney, NSW

  • Verified customer

3 properties done and 1 more to come

published

I have now built 3 properties with New Living Homes great turn key packages.
The process was clean and simple, with a very honest and upfront tender with no hidden cost.
Highly recommend anyone wanting to build an investment property.
Paul was an amazing supervisor away answered my calls and was extremely helpful.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2016
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Emma

EmmaIllawarra, NSW

  • Verified customer

Above and Beyond

published

New Living Homes went above and beyond my expectations. The build was incredibly well managed and the quality is outstanding. I was nervous about building but the process was quick and easy. It was smooth sailing from the minute I signed my contract to the minute I received my keys. My supervisor Warwick was excellent. He contacted me regularly to ensure I got everything I wanted and went out of his way to make my house perfect.

Customer Service
Timeliness
Build StagePost-Construction
Construction End DateDecember 2018
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Eno Go

Eno GoSydney, NSW

  • Verified customer

10/10 Builder, would build again

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2018
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Brendan M

Brendan MSydney, NSW

  • Verified customer

Fantastic Service

published

Fantastic experience with New Living Homes. We built the Oak with a couple of modifications. Our Site Supervisor (Andrew) was great provided good communications throughout the 6 month build process. He helped with recommendations for post build tradies and provided great assistance as the build was near completion as far as providing walk-throughs and support in identifying items that weren't quite right before handover.
Everything was rectified and handed over within 8 months, on schedule and budget. Couldn't be happier with the end result and the experience of building with these guys.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2018
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Chris C

Chris CSydney, NSW

  • 2 reviews
  • Verified customer

Happy with my home

published

Recently finished building with New living Homes.
From the slab to finish, it was only 4 months with the Christmas break. I am very happy with the quality of the house and the speed it was built. My site supervisor Gavin, did a great job during the build, giving me updates of each stage and sections of the house that were completed. During my walk through of the home Gavin was easy to talk to and ensured all the little paint scuffs I pointed out would be fixed, which was done before handover.

One very satisfied customer and would build again with New Living Homes in future.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2022
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Lizzy

LizzySydney, NSW

  • 2 reviews
  • Verified customer

Very happy with the outcome

published

We were very ecstatic with the final completion. Carmel was our sales representative and she explained everything so clearly. Coming into this blind we didn't know what to expect. Everything was smooth sailing from there. Luke was our site supervisor and he was amazing. Answered all our enquiries and had no issues. We are looking to purchase another home in future and will definitely go with NLH. Very satisfied customer and would recommend NLH to all our family and friends.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2018
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The reviewer stated that an incentive was offered for this review

irene M

irene MSydney, NSW

  • Verified customer

Trouble fee build with NLH

published

We fell in love with our house the first time we visited the show homes at Oran Park, our sales person Carmel was excellent and we signed up and the progress for there was easy. Our site supervisor was Luke, and he was fantastic, what ever he said was going to happen did and on time. We are very happy with the workmanship and quality of our finished house. We are very happy with NLH and we always recommend them to anyone who wished to build a new home.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2018
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  • Verified customer

Couldn't be happier!

published

We looked around a lot and compared a lot of builders and in the end we chose New Living Homes. They had all the inclusions we wanted and made all the paperwork so easy. Our house was built on time and we are so happy with the finishes. Don was amazing and has so much experience in the building industry. They even recommended landscapers to help out afterwards.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2022
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Yousif A

Yousif ASYDNEY

  • Verified customer

Great Company Great Experience

published

My brother used this company in 2014 and recommend it them to me.
I used the and very happy with NLH the way they handled building our new home professionally, ahead of schedule no extra charges no hidden fees very honest people from the salesperson Graham and Don the supervisor, I would recommend them to everyone thank you NLH you made it so easy.

Construction End DateJul 2018
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  • Verified customer

Best company and best people

published

We love our new house. The house turned out better than what we had imagined when we were doing our plans. Building our first home was scar, but NLH made this journey so much easy. I will defiantly use them again and recommend them to every one looking to build...

Construction End DateAug 2018
  • Verified customer

It all came together nicely

published

We have been in our home now for a couple months now and it's so good to call something our own. My wife and I had heard so many horror stories about building and friends that would say they would never build again. This made me overly curious but New Living were great with answering all my questions to ease my mind. Our site supervisor Gavin Richards was great. He went above and beyond for us and maybe that's why the process went so smoothly. There was a few delays but that happens, but we still managed to get handover well before the expected time. So cant complain. Good job guys!

Construction End DateJul 2018
Riccques

RiccquesSydney

  • Verified customer

In love with our NLH Dream Home!!

published
Construction End DateSep 2018
  • Verified customer

Extremely happy!

published

We are so glad we chose to build with New Living Homes . From the beginning everyone went out of their way to help us! Our site supervisor Gavin has been such a help, keeping us updated with everything and fixing any issues we had. We would definitely recommend New Living Homes to anyone looking to build their dream home!

Construction End DateDec 2018
  • Verified customer

Great designs at affordable prices.

published

The finishes and quality of the workmanship were excellent. Everything that was promised was delivered. The time frames of the build were actually better than promised so we were extremely happy when we were handed our keys ahead of schedule. Every part of the process, from sales to the admin process through to the build was easy! All the staff were really great to deal with and our site supervisor was on the ball. Shane was contactable, prompt to reply and handled everything so it was a smooth process for us. We are looking forward to getting started on our next investment with NEW LIVING HOMES!

Construction End DateOct 2015
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Questions & Answers

Sam

Samasked

Any one built with New living home? Their finishing seems to be very standard. Any pros and cons. Please advise

1 answer
Peter P.
Peter P.

Hey mate, Do yourself a favour and dont go with this company. One of the worst company ever.

Rose

Roseasked

Time frame until competition

No answers

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