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64 questions from our users

Mamta

Mamtaasked

600 3rd Generation

Hi,just wanted to know whether the the optimum 600 can make nut butter as it has only two strainers??

2 answers
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello, thank you for your message. The Optimum 600 3rd Generation comes with a fine strainer (for juices) and a coarse strainer (for smoothies). It does not have another strainer to make sorbets or nut butters. We hope this helps but please feel free to contact us directly at [email protected] if you have any other questions :)

MargieGC
MargieGC

Why does this video say that it can make the butters and sorbets etc then https://www.youtube.com/watch?v=C1QwgzhIefE please?

Rae

Raeasked

600 3rd Generation

Will this juicer grind sprouted wheat for making sprouted wheat bread?

3 answers
JuicyThoughts
JuicyThoughts

Hi there, we put pretty much everything through this juicer. I haven't done sprouted wheat before, but if you can get juice from it, this will do it. You would just need a bit of a volume of sprouts Id imagine to get enough juice.

Rae
Rae

I'm not trying to get juice. I want to turn sprouted wheat grains into dough for bread. I think that the Optimum 600 will do this because I have seen a YouTube video demonstrating this process on a similar juicer of another brand.

Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello Rae, thank you for your message. You can use the juicer to grind grains by using the blank strainer. You can then use the ground grains to make bread dough but not with the juicer. We hope this helps but please contact us directly at [email protected] if you have any further questions :)



Dan

Danasked

600 1st Generation

I have purchased an used optimum 600 Juicer, the item was originally purchased on feb 2015.
The juicer was in excellent condition as the seller didn't use it much at all.
I'm a juice fanatic and I juice every day.
When I start using the optimum 600 was all good but with the time I ear crackling noises when I juice carrots or beetroots I cut the carrots and beetroot in small pieces as I'm used to the optimum 400 plus I know that is easy for the juicer.
As well the motor doesn't seem to work anymore.
what I have to do? could you advise?

1 answer
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello Dan, thank you for your message. You can contact our technical team via the support system - http://www.froothieinternational.com/warranty.php and they will be able to assist you personally. We hope this helps :)

Leesa

Leesaasked

600 1st Generation

What's the difference between the 600 and the 700?

2 answers
JuicyThoughts
JuicyThoughts

Hi Leesa, The 700 is a newer model. I haven't used it personally yet but it has a bigger feed-in shute and a slower RPM on the press. I'd assume that would make it quieter.
cheers James

Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello Leesa, better late than never :)

Here is a comparison table between the Optimum 600 and 700 juicer: http://prntscr.com/n2u3uc

You might also be interested in one of our new juicer models :)

- The Optimum H3000 2nd Generation will be the World’s FIRST juicer to have the vacuum technology, ensuring more nutrients and taste in your juicer, which can also last longer without oxidizing. The juicer will also have pulp control so you can choose the amount of pulp you would like in your juice. Another addition is a heating function! This will allow you to heat the nut milk or baby food you prepared :-)
More infos here: https://www.froothie.com.au/store/optimum-juicer/optimum-h3000

And the Optimum 600M, a compact cold press juicer - that yields 10% to 20% more juice than other juicers, more info: https://www.froothie.com.au/optimum-600-slow-juicer

Hope that helps! In case you have any additional questions you can email us directly at [email protected] or call us 1300 309 900 :)

Beverley Joan Goode

Beverley Joan Goodeasked

600 1st Generation

How much is it in Australia? Bev

1 answer
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello Bev,
Thank you for your message. The Optimum 600 is currently on offer at AU$399. You can view the details on the link below:

https://www.froothie.com.au/optimum-600-slow-juicer

Hope it helps :)

LynP

LynPasked

600 1st Generation

Hi, how much is the volume of the bowl of Optimum 600 please? 500ml?

2 answers
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello, Thank you for your message. The juicing bowl capacity is 300ml and each jug can hold 1.2L.

We hope this helps :)

JuicyThoughts
JuicyThoughts

HI Lyn,
You juice collection bowl is approximately 900ml to the top. The waste collection bowl is the same bowl exactly, so they can be interchanged.
cheers
James

Unclejjk

Unclejjkasked

600 1st Generation

Hi
Are any of the plastics on the 600 dishwasher safe?
The juicer is incredible, just time consuming to clean.
Regards
John

2 answers
Shirl
Shirl

I hand wash it, but I don't find that it takes that long. There are no dishwasher symbols on anything, so I tend to go with that. I have a sink of hot water and detergent and most of the parts just need a quick rinse really.

Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Thank you John for the great feedback on your Optimum 600 :) As mentioned by Shirl, the parts are not dishwasher proof. However, we can share the following cleaning tips:

Use two glasses of warm water to rinse the juicer
Add a glass of warm water while the drain valve is closed so that the water remains in the juicing bowl. Press the reverse button to ensure that the pulp is pushed out of the juicer.
Turn the drain valve open allowing the water to flow out. You can then rinse the parts normally and use the cleaning brush supplied.

We hope this helps :)

Sandra Pelham

Sandra Pelhamasked

600 1st Generation

Hi I purchased the optimum 600, about 2-3years ago from you, we were removing the top of the juicer and the lip of the bowl cracked and broke it still works but don't want it to break further, should be covered under warranty? Sandra pelham
[email removed]
thank you

2 answers
Optimum Appliances
Mario N.Optimum Appliances

Thank you for your message. We are sorry that the juicing bowl is broken. Can we please kindly ask you to open a support ticket using the link below and our support team will advise you on how to proceed:
http://www.froothieinternational.com/warranty.php

Kind regards :)

Sandra Pelham
Sandra Pelham

Went straight to froothie customer service, got a reply asap new bowl being sent, A1 for customer service, fantastic machine. thank you

Georgie

Georgieasked

600 1st Generation

Hi, How noisy is the juicer? In one video I watched it sounded quite noisy when certain fruits/veggies are added. Is this the case?

1 answer
Optimum Appliances
Mario N.Optimum Appliances

Thank you for your message.

The Optimum 600 is a whole mouth slow juicer able to juice large pieces of vegetables and greens without cutting. This means that the larger auger (black juicing screw) will be crushing large quantities of ingredients.

Consequently, the Optimum 600 may sometimes make a loud noise caused by the contents being crushed. This can happen more often with large leafy greens and hard ingredients such as carrots and will always occur with large mouth cold press juicers.

The decibels for the Optimum 600 are from 40 to 60, depending on what you are juicing.

We hope this helps :)

Ras

Rasasked

600 1st Generation

On my new Optimum 600, I have juiced pears, peeled oranges, carrots etc. Each time there is juice that comes out but absolutely no pulp coming out from the pulp spout. It all accumulates inside. I have also made sure that the orange silicon at the pulp spout is more than half open. What's happening here ?

2 answers
LindyLou
LindyLou

I've found over mm any yrs of juicing that cold press juicers need some hard root vegetables such as carrots or beets to work most effectively. I always do the soft fruit 1st & fin with a carrot or 2. Carries are sweet, mild in flavour & won't alter the taste of your fruit juice very much if at all.
Cheers Linda

Optimum Appliances
Mario N.Optimum Appliances

We are sorry to hear of the issue you are facing. Since the stopper is correctly inserted, the issue could come from the pressure that is applied when the ingredients are being fed into the juicer. You simply need to gently lead the ingredients towards the auger with no force as applying too much force into the chute can cause too much vegetable mass to clog around the auger resulting in pulp overflowing in your juice or the juicer becoming blocked.
You can also check the link below for further tips:
https://www.froothie.com.au/juicer-faq-new/
If you are still encountering issues, please open a support ticket via http://www.froothieinternational.com/warranty.php.

torque-2

torque-2asked

600 1st Generation

May ask, when juicing oranges. Do you remove the skins and pith first or just put in whole?

7 answers
LindyLou
LindyLou

I Only remove the peel as the juicer spots out the rest.

torque-2
torque-2

Thank you. I did read on another juicers blog to take the peel off as it makes the juice bitter

Gabriel
Gabriel

I don't juice orange. I follow the rule "eat your fruit, juice your veggies." I do juice lemons as an add up and keep half of the skin to not add to much sour to the juice. The skin is no problem to be juiced. Enjoy.

Danni

Danniasked

600 1st Generation

What is the rpm for this model?

3 answers
Snugs
Snugs

Hi Danni, you can find all the info on the webesite https://www.froothie.com.au/optimum-600-slow-juicer. To answer the question it's 65 rpm, hope this helps :)

Paul
Paul

Yep - its 65

Optimum Appliances
Mario N.Optimum Appliances

Hi Danni,

Thank you for your query,

The Optimum 600 operates via a masticating (chewing) method to produce a high quality juice. In contrast to the tearing extraction and high speeds of centrifugal juicers, slow juicers function at lower speeds and gently compress fruit and vegetables to ‘press’ out their juice, with the Optimum being the best on the market at only 65 RPM.

If you have any other questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com

Have a lovely day :-)

ED.

ED.asked

600 1st Generation

What the Optimum 600 auger is made of? I checked on the site but it does not specify the material just say it is BPA free.

2 answers
Paul
Paul

Its a high quality plastic or plastic coating. its very solid.

Optimum Appliances
Mario N.Optimum Appliances

Hi ED,

The auger for the Optimum 600 is made out of Ultem, which is a high grade, industrial strength thermoplastic.

If you have any other questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com

Have a lovely day :-)

Jess

Jessasked

600 1st Generation

Hello, may I know where is the machine made in? And also how is Optimum 500 compared to Optimum 600? Thank you.

2 answers
Amin
Amin

I don't work for Optimum so I don't know the exact answer to your first question. For the second question, I believe the difference is the larger diameter feeding tube and increased variety of strainers. Perhaps, its better to ask Optimum directly or check their webpage. Sorry I can't help more.

Optimum Appliances
Mario N.Optimum Appliances

Hello Jess and thank you for your query :-)

Optimum© is an Australian-owned company, based in Melbourne and sold globally. The Optimum appliances are manufactured in Taiwan and China and assembled at an ISO9000 and ISO9001 certified factories. The Optimum 500 and 600 are both made in China.

The Optimum 600 is a larger and more powerful model compared to the Optimum 500, with a wide-mouth chute able to juice whole fruits and vegetables.
With a 50% larger juicing screw the Optimum 600 extracts more juice with less clogging and overall waste.

For further queries you can contact our 24/7 Support Team at www.froothiesupport.com
Have a lovely day :-)
Kind Regards

ACBCOCHC

ACBCOCHCasked

600 1st Generation

Hi Froothie,

Just wanted to check if the optimum 600 has a pulp strainer to eliminate too much of the pulp going into the juice?
My old juicer has stopped working and I am looking to invest in a new juicer, this one looks amazing.
Any feedback would be great.
Thanks!

1 answer
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Good afternoon,

The Optimum 600 cold press juicer does come with a sieve for a pulp free drink.

The juicer will also come with your choice of 3 strainers (fine, course and blank) for your choice of juice. We then include the sieve for further straining of the pulp.

If you have any further questions do not hesitate to contact us on our 24 x 7 support system www.froothiesupport.com

Have a lovely day.

Froothie Support Team

ACBCOCHC

ACBCOCHCasked

600 1st Generation

Hi I am interested in buying the Optimum 600 and have been doing a lot of research
It looks like an amazing juicer, my only question is
Is there a lot of pulp that ends up in the juice or is there a strainer to eliminate the pulp?
I have a very very old Samson slow juicer that after 15 years has stopped working it was excellent as it strained all the pulp away from the juice.
Would love to know if the Optimum 600 does this too?
Thank you

2 answers
Optimum Appliances
Mario N.Optimum Appliances

Hello ACBCOCHC,

Thank you for your query.

When Juicing with the Optimum 600 there are two different strainers you can use, the fine strainer and the coarse strainer.
The fine strainer eliminates all pulp while the coarse strainer is used to make a more pulpy juice, or smoothie.

The Optimum 600 also comes with a third strainer for making Nut Butters and Ice Creams.

As of December 2015 the Optimum 600 now comes with an additional sieve, for an even more pulp free juice.

For further queries you can contact our 24/7 Support Team at www.froothiesupport.com

Kind Regards

Amin
Amin

Hi ACBCOCHC,
My experience with the strainer for pulp-free juice is very positive.
There are also videos on YouTube associated with the use of the Optimum 600 which show making juice with different fruits and vegies using the strainer.
Hope that helps

ayare

ayareasked

600 1st Generation

Hi guys, once you make the mistake of being in a hurry to clean the juicer thus missing some leftover fiber stuck in the holes of the strainer to dry and clogging it significantly, how do you clean it out? I've tried soaking it in water and cleaning again but it doesn't seem to be working.

3 answers
RL
RL

I soak mine and then use the brush to scrub it.

Hau L
Hau L

i just scrub it a bit harder and it will come out. If you scrub it softly you will be scrubbing all day.

Optimum Appliances
Mario N.Optimum Appliances

Hello Ayare,
For a deep clean we recommend soaking the strainer in a solution of one cup of white vinegar to two cups of water. Let the parts soak for several hours, then empty the water out and use a soft pot scrubber and the cleaning brush (do not use a harsh/high abrasive scrubber as this could cause the plastic to go cloudy) to clean the parts.

For further assistance you can contact our 24/7 Warranty and Support Team at www.froothiesupport.com
Kind Regards

zkaizen

zkaizenasked

600 1st Generation

Hello,
I am needing some help in cleaning and setting up the Optimum 600 properly, in particular page 4 step 1 and the step 5 page 10 of the manual - both referring to the compression silicone. Can someone please post a photo if possible to show what it means when page 4 writes ''Place the compression silicone piece partway into the slot...Ensure the most (around 60%) of the silicone remains outside of the slot" (?). I can't seem to 'pry' the compression silicone under the base to 'ensure' 60% is outside the slot. It seems I need to loosen up the screw to do this - which I dare not to in case I void the warranty. Secondly in cleaning, I dare not 'remove' compression silicone by taking the small screw out under the base in case voiding the warranty.

Anyway, long story short, have been using the juicer as is, but is that the right way in term of using, cleaning and maintenance.

Cheers and Thank you for your help.

3 answers
Pressed4time
Pressed4time

Hahaha. We must the only ones reading the manuals... This is what I mean confusing - I took the middle piece without the screw out.

The one you are referring is the correct piece. It's shaped like a chopper knife with the screw. Customer Service initially told me, "you are NOT supposed to take out the screw!" Anyway, this should be the piece parallel to the pulp outlet on the other end. Just pull out a bit. If you have the screw and the Juice (not pulp) outlet facing you upside down, you lift up a bit and pull out to the left. I believe this is how it should be done.

I don't know how long this piece is going to last if it's only a tiny bit for your fingers to be pulling out.

It's too time consuming for me. I'm returning the product and doing some research to get another.

Happy Juicing.

Ninaliv
Ninaliv

When I first started using the juicer, I found it reasonably difficult to pry out the compression silicone and also wondered whether the screw needed to be loosened. However, with a bit of force it came out and since then it's been relatively easy to manipulate, You don't have to remove it to clean the bowl - simply open pull it out and run water through the spout (after removing the remaining pulp with the tip of the cleaning toothbrush gadget). When I handle the compression silicone, I make a point of handling it from the centre top to avoid putting tension on the end bit. I'm using the juicer every morning (much to the delight of my family) and it's working like a charm.

Cheers

HappyJuicer

Optimum Appliances
Mario N.Optimum Appliances

Hello Zkaizen, thank you for your query.

As pictured in the manual there is a small tab on the end of the silicon stopper, this is the part that is used to pull the stopper out of the chute (NOT detach from the juicer). When placing the silicone stopper back into the slot, simply place it partly in rather than forcing it all the way.

The stopper can be pulled out of the slot (NOT detached from the juicer) for cleaning (as well as making nut butters and ice-creams), however you will never be required to detach it from the juicer. The screw should never be removed and the plug should always be attached to the juicer. What the manual refers to is simply the plugging and unplugging of the bottom of the pulp chute and not the removal of the plug.

For any further questions or photographic assistance please do not hesitate to lodge a ticket with our 24x7 Technical Support Team at www.froothiesupport.com

Kind Regards.
Froothie Support

Fogie

Fogieasked

600 1st Generation

Hi just wondering if this product BPA free?

3 answers
Ninaliv
Ninaliv

Verbally assured that it was BPA free and also on the following link : http://www.froothie.eu/index.php?dispatch=products.view&product_id=324.

Optimum Appliances
Mario N.Optimum Appliances

Hello Fogie, all Optimum Vortex Blenders and Cold Press Juicers are 100% BPA Free

For more details please contact our International 24x7 Customer Support team at www.froothiesupport.com

Kind regards :-)

Yes, Optimum 600 is a product BPA free. You can have confidence in this juice extractor. It's big mouth is very convenient and it makes juice faster. I drink between 2 and 3 pints of fruit and vegetable juice nearly every day. It's good for health, and especially for our bones and teeth.
Any other question?
Sincerely yours. Mrs Mercier, a French lady.

Chelsea20

Chelsea20asked

600 1st Generation

What is the difference between the 400 and 600?

2 answers
RACHY
RACHY

Wider shoot...stronger motor and inserts to make icecream and smoothies

Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello Chelsea, better late than never :)

The differences between the Optimum 400 and the Optimum 600 slow juicer are the following:

In using the Optimum 400 model you need to chop up with fruits and the vegetables into small pieces and feed them through the juicer.

The slow speed of the Optimum slow juicers leads to better quality, tastier and larger amount of juice, and less cleaning!

There is a great video comparing the Optimum 400 juicer and the Optimum 600 juicer at https://www.youtube.com/watch?v=ySdXyt_XR9Y

In the Optimum 600 you can feed whole fruits and vegetables down the chute, such as apples. It is still recommended to peel the skin off citrus fruits before placing them in the juicer as the skin gives a very bitter taste.

Have a look at this video: https://www.youtube.com/watch?v=WMT3kfH3TYw

In the meantime we have also launched more exciting juicer models:
- The Optimum H3000 2nd Generation will be the World’s FIRST juicer to have the vacuum technology, ensuring more nutrients and taste in your juicer, which can also last longer without oxidizing. The juicer will also have pulp control so you can choose the amount of pulp you would like in your juice. Another addition is a heating function! This will allow you to heat the nut milk or baby food you prepared :-)
More infos here: https://www.froothie.com.au/store/optimum-juicer/optimum-h3000

And the Optimum 600M, a compact cold press juicer - that yields 10% to 20% more juice than other juicers, more info: https://www.froothie.com.au/optimum-600-slow-juicer

Hope that helps :)

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