Read also:
what time does centrelink payments go into bendigo bank aldi electric lawn mower review sabco supadry spin mop and bucket set bauhn 58 inch tv review fisher and paykel washing machine mw512Orion Homes
Reviewer Photos & Videos
- Verified customer
Best building experience
Our build with Orion Homes was great from the start. We had an amazing initial consultant who took us through the best alternatives for our new home. The whole process was very quick and customer service was amazing. House is built with excellent quality and was built within deadline. Thank you very much for your help and support and I would definitely recommend Orion Homes!
Similar opinion? Write a review on ieatwords.com.au!
MacVictoria
- Verified customer
Dream Home, Perfectly Built, Completed on time!!! VALUE FOR MONEY
Custom floor plan, 5 star customer service, great inclusions and completed on time what more could you ask for?!!
From start to finish, we can not speak highly enough of Orion Homes. From the initial sales process to design and handover. All the staff were very helpful and understand.
Maintenance was done 6 months after and all items were covered!!!
As first home owner, they made the whole process so transparent & easy.
We had a few hick ups along the way before design final sign up but theses were rectified very quickly.
Our Site supervisor was very helpful and was happy to show the progress when ever we asked.
It has been over 3 years since handover and to be honest, we have had no issues.
Similar opinion? Write a review on ieatwords.com.au!
C.TanVictoria
- Verified customer
A Difficult Project Handled Well
Having embarked on a knockdown rebuild of our original home in a designated fire zone, Orion Homes took on the project with full knowledge of the hurdles that lay ahead of them in terms of council permits and approvals as well as building (BAL29) standards etc.
With the assistance of the Orion Homes design team including Wendy (who made the decorative selections a pleasure rather than a painful process) and drafting services we formulated a design meeting all of our requirements, wish list within our budget parameters. The build was outside of ...Read more
their normal area of operations and was a one off design adding further challenges to the equation. We found the Orion Homes level of commitment, competence and knowledge base to deal with all associated issues was excellent. Their staff dealt with the permit process competently and where required engaged suitably professional people best qualified to navigate the Bush Fire Permit study and applications and submission etc. The build process was not without its hick ups due to the overall availability of trades, but given the overheated building climate at the time of our construction this was acceptable and at all times we were kept informed of progress and expected onsite activities. On a whole the construction management was smooth and timely with budget parameters met within expectations. At the end of the day the overall finish of our house was excellent, major features like the timber flooring, painting etc were installed and carried out by top class trades people. We are looking forward to many years of trouble free and enjoyable living in our new home. Given our overall experiences we would not hesitate to recommend this family owned and operated business to our friends nor to any clients looking into the Orion Homes range of houses.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Orion Homes compares to other Home Builders
Know better, choose better.
Never againCentral Highlands and Goldfields, VIC
- Verified customer
Worst experience ever
I too wish there was an option to give zero stars. Having built a home before - this was an absolute nightmare - and it still continues! After months of delays due to them taking on more homes than they had builders available, our home started in the June 2017. It was not completed until the following April 2018! We went through 3 supervisors in that time because they all quit due to unmanageable workloads. Orion Homes did not have trades lined up for the next job, so in between each job was waits of weeks or longer. Constant issues with ...Read more
no responses to contact from them, no return phone calls from builder supervisor. We weren't even advised that the supervisors quit until we called and had someone new answer the phone. Orion Homes offered to organize the fencing, only to later charge us 20% of the fence cost for their "help". They didn't have a brick layer lined up and ended up 'pinching' the brick layer doing the bricks on the house next door to us! We organized our own concreter to do paths around the house and they also 'pinched' him to do our driveway & porch because they didn't have a concreter of their own. The painter was a nightmare - terrible job which has ruined some joins in the cornices which have now come apart. We were due to have our 6 month maintenance check in October 2018. It is now February 2020 and we STILL have not had it. Repeated phone calls to the owners wife and office have gone unanswered. Calls and emails have not been returned. Once final payment changed hands, all customer service has gone out of the window. Had to send a threatening signature-on-delivery letter to the office to get a couple of small things fixed after we moved in. Very unhappy. Will be lodging a complaint with Consumer Affairs.Similar opinion? Write a review on ieatwords.com.au!
Andrew G.Greater Melbourne (Outer), VIC
- Verified customer
Lettuce Fields to Walks by the River
Thank you to the wonderful people at Orion Homes for the incredible work they did creating my beautiful family home. Dominic was incredible taking the basic Yarra 30 design into another realm. He allowed us to put our own stamp on the build.
We saw him numerous times and he was always welcoming and happy to answer more questions.
Wendy was an inspiration an unbelievable mount of knowledge and made the process so much easier.
Our supervisor Jason always ready to help with any questions and always willing to go the extra mile.
The office staff were always helpful whenever we had a query and no issue was ever too much.
We will be forever happy with our new home.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Fed up and furiousSouthwest, VIC
- Verified customer
WORST EXPERIENCE EVER. AVOID THIS COMPANY!!
I wish there was a zero star review you could give but there isn’t.
I have had the worst experience with this company. The whole process has been a nightmare. The site supervisors I have had were not able to organise getting the house built in a timely manner so they went over the building period by 2 months. I had a signed contract before my land settled and it took 15 weeks to get on site. The finish of the whole house is atrocious. I have had to get every trade back at least once if not twice. Absolutely no quality control, or pride in anyon...Read more
Similar opinion? Write a review on ieatwords.com.au!
Wang_l88Greater Melbourne (Outer), VIC
- Verified customer
Thank You Orion Homes for our new home!
Thank you to Bing and Orion homes team for building a beautiful home, off the plan, the home offered my family luxury inclusions and from the first point of contact, Bing and Domenic assisted my questions and was very happy with the progress of the build. I would recommend my friends and family to use Orion homes as the quality for a small builder is excellent.
Similar opinion? Write a review on ieatwords.com.au!
Sarah RhoadsCentral Highlands and Goldfields, VIC
- 2 reviews
- 2 likes
- Verified customer
Dream home complete!!
From the start we had Dominic in the sales office at the Harpley estate who was fantastic. He was more than accommodating to our vision and ideas we wanted for our home. He also provided some great options himself and we incorporated them into the build.
When we then started construction Jason was our construction manager. He kept us informed however at times due to workload we would need to follow up ourselves directly but he was always informative and like an open book.
Michelle at the head office also assiated with any changes we may have ne...Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
GaryGreater Melbourne (Metropolitan), VIC
- Verified customer
Thanks, Bing, Domenic and Orion homes team
Built two townhouses with Orion Homes. Thanks Bing and Domenic for assisting me from sales to settlement. I raised a few issues post settlement and they were well attended. Thank you.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Orion Homes compares to other Home Builders
Know better, choose better.
- Verified customer
Our happy home with Orion Homes
Orion Homes a family owned business provided us a quality new home in August 2018. Me and my family are very thankful to Noel, Jan, Domenic, Jason, Michelle, Kylie, Christine, Monik including all the sales, administration and construction team in providing us with our new first dream home.
The journey started with Orion Homes meeting Domenic at sales office in Harpley, who very patiently guided us assisting with proper changes to our customized floor plan providing wide range of good inclusions. Later, the color selection with Wendy was a smo...Read more
oth go. Jan was very closely monitoring and in regular touch over the phone and at office, and very well managed the construction of building from start to till date. All the staff members were very quick in action and spontaneous in their response at all times. The quality of construction was great and very much satisfactory. Jason our building supervisor was excellent for his work maintaining the quality with perfect timeframe and providing updates on every phase of construction. We had our post construction 6th month inspection/review two weeks ago, where few minor issues were identified and the same were noted by the personnel accordingly. Couple of them was already sorted out and hoping the rest will be attended and fixed very soon. The final product was of great quality and value for money. Our big thanks to Orion Homes team. Overall, Orion Homes is a recommended builder to everyone with smile. ORION HOMES….. Immaculate builder with professionalism.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Great value, workmanship and professionalism
This was the first time I had built a house, having been scared off by horror stories. The process started by working with Domenic Cugliari in the Sales office. Dom was a pleasure to deal with and able to draw on a wealth of experience, and rather than nonsense if he didn't have the right information, he would take questions on notice and get back to me.
The most frustrating part of the process was having to go through the Council planning department - they have an uncanny knack of being able to suck any enthusiasm or excitement out of the ...Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
MacCentral Highlands and Goldfields, VIC
- 2 reviews
- 2 likes
- Verified customer
Very Happy with our new home
With the exception of some frustrating delays in the beginning once our house build commenced it was pretty seamless. We were extremely lucky to have Jason as our building supervisor. He went above and beyond what we expected. He kept us informed as promised every two weeks or more often if the need arose. He even sent us photos of every stage when we were travelling away during the build. That was his initiative not ours.
We are not trades people ourselves but we can see that the quality of the workmanship is certainly up to standard if not ab...Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
magz688Greater Melbourne (Outer), VIC
- Verified customer
Great quality home, would recommend to our friends and family!
From our first initial meeting with the sales team, we felt we made the right choice with a wide range of inclusions plus additional luxury inclusions which was one of the main reasons we signed up. We also made customisations which not many builders offer, the sales team estimation was on-point to the final cost. This is our 2nd house build, previously dealt with a large volume builder and it was a nightmare, so it was definitely a smoother process throughout the stages. Quality throughout the home met above our expectations and definitely would recommend to our friends and family.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Worst Service that you can get in market
We had house build from Orion homes. It took nearly year to finish. Handover was done with few fitted equipment not working. 6 month maintenance took more than 22 months to finish. We had so many problems throughout. They have got excuse for every single wrong thing they do. Some of the maintenance job was not done properly and they said we cant do it any more. We have done once. Due to very poor quality of service floor board on upper level was very noisy and and even after maintenance its noisy.
Please contact me on [email protected]
i have got whole lot of proofs to show someone how this builder is.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very poor quality and service.
Stay well away from this lot.very poor quality in material and workmanship in there tradesman.had big problems with my home after 3 months of moving in and still waiting for repairs after 3 years.made multiple efforts with there office and just got same answer that they would talk to contractors but nothing happened. DO NOT BUILD WITH THIS MOB U WILL REGRET IT. my ceiling leaks water all the time through the downlights every time it rains.rendering is cracking in many places outside walls.loose pipes in ceiling making loud banging noise all night and day when its windy. Downpipes falling away from walls .dirty boot marks left on staircase and polish was put straight over it .There's no quality at all in anything the builder does.
1 comment
Orion H.Orion Homes
Hello Nick,
We are sorry to read you felt let down by Orion Homes. ... Read more
We would note we have attended your home promptly on a number of occasions to investigate and address the issues you have raised. Our maintenance co-ordinator has regularly liaised with you regarding some minor render cracking and we have been advised our contractor has contacted you recently in order to schedule rectification works. We do feel disappointed that our efforts have fallen short of your expectations and ask that you contact our office so that we can work towards resolving any outstanding issues.Similar opinion? Write a review on ieatwords.com.au!
Find out how Orion Homes compares to other Home Builders
Know better, choose better.
BryanGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Home that will stand the test of time
How well managed was your build?
Must say could not be happier, my first experience with the Orion Homes started when I met Dominic at the display village in Werribee, what I liked about Dominic was nothing was an issue the experience that he had showed with the advice he gave us making changes that would suit our lifestyle was were Dominic and Orion homes was all about.
Before starting the built the owner Jim makes a point of meeting every client and having his head supervisor look over your plans just to make sure everything will, work...Read more
but also set expectations I liked the fact that Jim made it very clear that they are not a quick builder they are a quality builder and the timeframe he gave us was spot on. How was the workmanship and build quality of your property? I made a point talking to every trade during the construction and the consistent message I got was that Orion Homes use quality materials but also pay their trades a premium rate and this showed in the workmanship of our house.Similar opinion? Write a review on ieatwords.com.au!
KarenGreater Melbourne (Outer), VIC
- 3 reviews
- Verified customer
We LOVE our new home !!!!
From the moment we stepped into the display home at Harpley Estate we knew that we had finally found the builder who would produce our dream home. We were blown away by the inclusions and the ability we had to change the design of the display home to meet our requirements. This included moving our walk in wardrobe, extending our alfresco area, laundry etc. Our requests were met with positive feedback and the end result is perfect. The staff even assisted us greatly in procuring the land we would require in a wonderful location.
The colour se...Read more
lection day went absolutely smoothly. We had very set ideas of what we wanted our future home to look like like and the ambiance that we had imagined was quickly realised. From the moment our building started our site supervisor and the staff at Orion were in constant communication with us to update us on progress. Our sincerest thank you to Dominic for his untiring assistance at the beginning of the process to Jason bringing our dream on paper to life. Thanks also to Wendy for assisting in the colours and to Jan and Michelle in the office for "holding our hands" throughout the entire build. Did we mention that we LOVE OUR NEW HOME !!!!Similar opinion? Write a review on ieatwords.com.au!
KlemJMelbourne
- Verified customer
Great service
The main difference between Orion Homes and other larger building companies I approached for a quote, was that upgraded items were builder's standard. The choice of colours, tiles, flooring options etc. was also substantial. Their interior designer Wendy was a pleasure to work with. The whole project came together stress free and just as we imagined it. We are very happy in our new home.
Similar opinion? Write a review on ieatwords.com.au!
TonyMt Duneed
- Verified customer
Good Quality Builders
I had a very positive experience using Orion to build my new home.I was drawn to this company as the standard inclusions offered was very high (e.g. double glazed windows and 1550 ceilings) this resulted in the end product being a warm and cosy home. All staff, from Brian the Sales contact through to admin and finance staff were always pleasant and timely with their responses. Any issues were dealt with quickly and professionally, in a couple of instances when escalation to Jan and Noel was required they were both very responsive. I would highly recommend this builder.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
GOOD SALES CONSULTANT
The sales consultant was very helpful even after the home was settled. Went through my floor plan and was very flexible of my floor plan, did quite a lot adjustment to achieve my family needs. The quality and the price of the house meet my expectations.
Had issue with cooling system and I call the salesman, he came to my house and made phone call to assist, spent few hours to solved my issue, very appreciate.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Michael.masked
We are about to sign a contract with Orion homes, besides the nice feed back, is there thing we should be worried about.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Orion H.Orion Homes
We acknowledge your contact with Orion Homes in relation to issues raised with the floorboards to the lower storey and noise to the upper storey carpeted area under foot. We note there are no floorboa... Read more
rds to the upper storey. The flooring manufacturer inspected and reported on the state of the floating floor on the lower storey and deemed the finish and installation to be of a satisfactory standard. It was noted by the flooring company that some minor noise was not uncommon when walking on floating floors.