See the Best Electronics & Computing Shops in 2022 as rated by Australians on ieatwords.com.au.
Listing monitored by PC Case Gear

Reviews

  • Product Quality
    4.7 (296)
  • Return Claim MadeYes · No (337)
  • Shipping
    4.4 (272)
  • Warranty Claim MadeYes (30) · No (276)
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Great customer service, bad systems/APIs

published

The customer service from the staff there is simply outstanding, second to none.



But...their systems are ridiculously archaic and they aren't willing to fix them. They mark items as dispatched when they aren't in fact dispatched/picked up by the courier, so you then spend the next 24-48 hours wondering why your tracking number is rejected by AusPost.

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George
GeorgeHunter Region, NSW

My go-to PC shop

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Been using these guys for years, always easy to find the parts on the site. If I place the order in the morning it always ships same day

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Excellent products and service

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Your website and product offerings are awesome. Fast delivery is a must for me and you get it right every time.

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A rare combination

published

Want fair prices?
Want solid machines?
Want fast delivery?
Want customization galore?
Don't want to feed money into the bleeding jaws of amazon?
PC Case Gear, a beacon of hope



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Good quality, fast delivery.

published

The website was really easy to navigate. Monitor that i purchased was a good price for what i was given. shipping was amazing with delivery within 2 working days over 5000Km away.

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Adrian5
Adrian5AU
  • 2 reviews

Quick delivery, package labelling might need improvement

published

Great website. Plenty of stock. Very fast delivery across country.
Package needs fragile labelling. Narrowly avoided parts damage as box squished

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excellent services and products

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very simple and perfect on the range of product, stock are real time as well, however they do need to be clear on communication, 1 limited GPU per household doesn't exactly say 1 GPU only per household across all the GPU range lol, so pick your best GPU you can afford and don't waste it on lower tier GPU in hope to get something better later when in stock, has you wont be able to buy it as you reached the quoted, nevertheless, awesome services and response



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Related Articles

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Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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Nicely packaged and excellent quality products. Thanks for helping me build my first pc!

published

The website was really easy to navigate. All the products I ordered to build a pc were all cheapest for the best stuff on PC Case Gear. I am extremely satisfied with my order especially being a first time pc build!

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Nick P
Nick P
  • 2 reviews

Great range of PC hardware

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This was the only place in Australia I could find an MSI docking station without paying silly money on Amazon. It turned up with a few days with no issues. Ecellent service, I highly recommend.

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Ryan
RyanFar North Queensland, QLD

Good pricing and quick shipping

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Website is really easy to navigate and well set out. The pricing is good and they offer very quick shipping. Some items seem expensive to ship but otherwise really good. Recently purchased a whole system of parts and everything arrived together and on time.

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Hao
HaoSydney, NSW
  • 3 reviews
  • 2 likes

Prompt service and fast delivery

published

Great customer services, prompt reply to my emails. Made my purchase on Monday afternoon and received the laptop on Wednesday. Highly recommend.

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Louise
LouisePilbara, WA

Awesome

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Website is very user friendly, item was received so quickly. My son will be very happy to get this for his birthday!

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andy
andyGreater Melbourne (Inner), VIC

Excellent 5/5

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Store was extremely easy to navigate and had a wide variety of items, products were in excellent condition and items came within 24 48 hours of purchasing

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ZQUAM
ZQUAM
  • 5 reviews
  • 3 likes

Pc Case gear..great as usual

published

Thank you pccase gear for delivering my headphones safely. The price was the best I have seen and sounds terrific

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Always excellent

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Service, responsiveness and quality of packaging top notch. I've used PCCG for over a decade and they've always been great

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Trent
TrentForde 2914, ACT
  • 5 reviews
  • 4 likes

Highly recommended trader

published

I've bought stuff from PC Case Gear quite a few times, over the course of many years. Most recent purchase was about a week ago. Service is always perfect, fast dispatch (same day), products genuine and as described. I thoroughly recommend PCCG as a business and will continue to support them where I can in future

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RavenTitan E.
RavenTitan E.Greater Melbourne (Outer), VIC

Never dissatisfied, perfect service and good prices

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The store is easy to use as everything is categorised perfectly and the refine tool is super helpful. When I made an error in picking the delivery details, I let them know and they fixed it for me immediately.

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Edward D
Edward DHunter Region, NSW

The best upgrade Ive ever done

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I was extremely happy after buying the Ryzen 5 3600 aorus bundle my PC is finally stable again.
My PC no longer crashes and I can actually sit through a university lecture, without the fear of my PC shutting down mid lecture.

Prior to the upgrade my old hardwear would fail to power on or to boot and I would receive a blue screen on boot, after this upgrade I was blown away, my system is significantly faster in games that with the previous FX 8350 I was using.

Now my system is stable and extremely responsive, I'm definitely going to buy it again for my spare PC which has a dead motherboard.

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Ryan Wirth
Ryan WirthSouth East Queensland, QLD

Great quality and service!

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PC case gear is fast to ship and has the items I want, at fair prices. I keep shopping here because the staff are really helpful and they always stock the right gear!

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Bill
BillCanberra 2600, ACT

Fast and efficient

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I was able to get what I wanted and FAST to my door and excellent tracking to know where it was ! ! ! !

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Jamie I.
Jamie I.Wright 2611, ACT

Fantastic Service!

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Always super fast delivery and always top notch customer service. Will not shop for PC parts through anyone else. Been using PCCG for over a decade now and always impressed.

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John
John
  • 3 reviews

Second to none service and excellent packing.

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I’ve bought many PC parts over the years from PCCG and will be continuing to do so, as they possess a level of service I can rely on. No mere other online store has been able to match their excellent handling of warranty returns, solid selection of hardware and quick/helpful email replies, not to mention professional packing ability. No exception with my latest purchase of an Asus 2080 super dual evo, which arrived in perfect condition.

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Pog
PogSouthwest, VIC

Wow This is a Real POG REVIEW

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Payed for express Came in 2 business days what is amazing i ordered a whole pc ! Fast shipping so much thanks again pc case gear the best part is that it came and wasn’t damaged at all !!!!!! Thanks

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Satisfied

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Bought a fair few things from pc case gear now have always been great products with fast shipping and always shipped well

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Hydronic_Sheep08
Hydronic_Sheep08Greater Melbourne (Inner), VIC

Freaking Awesome!

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I have purchased form PC Case Gear Many times and have been very satisfied every time. The email customer service is ridiculously good and refund and returns is a breeze.
PC Case Gear also have the most stock
compared to other stores in Australia, are competitively priced and provide excellent information for your orders.
100 Percent would recommend.1

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