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jenni.rathjenGoulburn Valley, VIC
account issues
Have had major issues with our account since August 2022 and they have the cheek to send overdue notice like it's our fault! We are still having problems and are tired of the nonsense so will be changing suppliers.
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Amanda W.South East Queensland, QLD
- 2 reviews
Stay away
I have no words of what this company has cost our family. Roughly $1100 $1400 per month with solar panels!!!!!! I wish I had the energy to fight them but I have troubled teens that have my priority. Please please please stay away from this commercial scum!
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CharleneGreater Melbourne (Metropolitan), VIC
Scammers!! DO NOT give them your details!!
Called up to offer discounts on our electricity bills starting from next month. They also stated that there's a cap on electricity rate in Victoria and no body should be paying above that rate.
I told him that I don't handle the bills, my husband does. I even offered him to go talk my husband but he sneakily refused to. I then hung up on him.
He asked for my driver's licence and Medicare number which I gave him none. Absolutely dodgy! Do Not fall for them!!
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Julz
- 7 reviews
Scammers
People’s energy give them no star if l couid
Absolute scammers want your Medicare and date of birth lying saying they from your energy supplier, they signed me up for an account with account number received no information from them via mail say they in Melbourne and sent Friday and what a week later still no mail crap liars arrogant Indian talks over people if l get a bill l will be taking it straight to the ombudsman they refused to close account that l don’t want ! Beware will be taking this matter further said they will ring back pffft yet...Read more
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Dogs!!
Had John (the manager) and one his boys call me on the 20th of Janurary 2020 from Sales, where I asked them repeatedly whether I would be signed up for anything, and they mentioned that they were just going to send me a "welcome pack" that detailed their "cheaper" rates, and that I wasn't going to be signed up for a "fixed term"contract. Several things that threw me off: (1) was that I asked for their company website and the bloke gave me an Australian government website referring to the VDO (Vic Default Offer); and (2) as soon as we were going...Read more
through the verification process, the rates that were mentioned to me were much higher than the rates I was currently on with Lumo Energy. Lastly, they did not reveal that they were an energy company until literally halfway through the verification process. After the call, I started seeing these reviews and realised how dog these guys are. Do not under any circumstances fall into the trap set by the Sales team. These guys are rats in the sewers. - Kray K. RealSimilar opinion? Write a review on ieatwords.com.au!
RainyGreater Melbourne (Outer), VIC
- Verified customer
Beware!!!!! Scammers!!! Rude!!!Thieves!!!
People Energy keeps calling you and try to get your personal details. And then use your info to sign their contacts without permission. After that they’ll send the huge bills to your place. Don’t give them your details. I gave them coz I thought it’s from Government. So rude!Thieves! Go Report ScamWatch to shut down this sneaky company. Also I’ve no idea how they get my number. Don’t pay their bills. Sneaky cheated company ever!!!!! Seriously, I don’t even want to give them one star. I’d rather give them minus millions star.
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The reviewer stated that an incentive was offered for this review
Scammers, rude, liars pretending to be from the govervnment
They are very pushy, didnt reveal they are an energy company until last minute of the phone call. Time waster dont ever give your details if they keep pressuring you just hang up!
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BarbaraGreater Melbourne (Outer), VIC
Theft from my Bank Account. No permission to withdraw several amounts. Refused to repay.
People energy seem to be liars who take money from accounts without authorisation and refuse to pay it back. I do not even have an account with them. I gave permission for a set amount to cover a bill for my daughter and they took advantage and helped themselves to a further $300 which is on tape and then a separate $500. This left me with no money to pay bills and food as it is equivalent to my pension. Numerous calls to manager and his assistant who thinks it is funny and continually lie that money refund is on the way. Check your bank accoun...Read more
ts!. Going to police and considering civil litigation as this has caused huge stress on my terminal illness and my daughters severe epilepsy which they are aware of and have blatantly told my daughter they will return phone calls to provide repayment details which doesnt happen. She rings again and they refuse call or are extremely rude to avoid further dealing with the matter. Highly recommend not to use this company their honesty & customer service falls below 0. Cannot be trusted even at management level. No one of responsibility to resolve issue which my doctors are aware I can longer cope with.Similar opinion? Write a review on ieatwords.com.au!
Absolute scumbags, pretending they were from Vic Government ! Need to be investigated!
People Energy rang me saying they where from the government and talking about the default price. The had my name address and mobile number. Then I was passed over to a Senior advisor "Anna" who asked me for either my Medicare card or my licence number who tried to sign me up and then stated a disclousre that they were a stand alone company. refused to give them and said that would not be giving these details ever.
tried to sign me up as part of Vic scheme, and then had to pass over, very dodgy company!
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Electricity scam
People Energy rang me saying they where from the government and talking about the default price. The had my name address and mobile number. Then I was passed over to a Senior advisor "Anna" who asked me for either my Medicare card or my licence number. I refused to give them and said that would not be giving these details ever. She was very pushy but went quiet when I said I worked for govt dept. I told her there was no point in continuing the conversation because I would never give these details. End of call.
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Scammer
As others have stated, asked me all the business regarding my energy accounts, had most of the details on file anyways, refused to give them licence/medicare etc because I'm no fool. However... I did ask them to give me the details of the TPL numbers to run their $1000 voucher promotion, which was followed by a decisive click.
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LindaSouth East Queensland, QLD
People Energy scam
People Energy is a scam. They ask for personal details and are very pushy.
Beware of this company and don't give details over the phone.
I asked them to send me a letter instead so I have a paper trail which I can use
to expose them as scammers.
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Beware!!! Scam!!!
Don't give your details they pretend to be government initiative the number they called me from is 0388401736. disconnect the call, cheating, I will be lodging a complaint in ACCC as I don't want anyone to be coned in.
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SonVictoria
I feel cheated
I feel cheated and coerced by people energy. The customer care agents are so pushy and influenced me to change to peoples energy saying that I will get 40 something discount if I pay on time. So thinking to save some I switched to peoples energy. My bad! They bill for one month with my previous provider was 66 $ and the bill from the peoples energy if I pay on time for 15 days was 66$.. I feel totally feel cheated and they shouldn’t be allowed to ring someone up again.
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Rudest c*nts from India!
Called to lure you into a huge discount. Didn't even know how they got our contact details. My is a little gullible and they where able to transfer the electricity account. We called them to cancel, rude people from India. Stay away from this company! would have chosen a negative 5 star if possible.
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SyedGreater Melbourne (Outer), VIC
Cheaters!
Pretended as someone calling from government agency and offered 46% discount on our existing utility bills. They told me that we would remain with our existing provider but we will get 46% discount as we pay our bills on time. They already had all of our details. These cheaters / scammers should be banned!
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Connie
- 2 reviews
- 2 likes
Is this scumbags still around !!!!!
they probably are offshoot of other big companies ....!!!!
They send us the collectors and they got our money with not much fight but I got news for them it won’t be next time .....!!!!
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Don’t stop calling
I received a call from a persuasive telemarketer, 45% discount, then passed me into her supervisor, which I was asked for a licence or Medicare card number. I didn’t pass details, they did have personal details already. Beware! I will contact my Energy provider first thing tomorrow morning.
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MarcMelbourne
Misleading! Dishonest! Scam!!! Beware
Pretended that they were giving 46% discount on electricity. ... To current victorian residents & energy provider. Due to paying bills on time!!!
Received msg x2 days later...Stating.... I had entered into a new contract... With "People's energy!"
Both rang & confronted them. They admitted to "Not being honest..."
As...The people, would not switch to them!!!"....If truthful!!!
(this conversation is supposedly "Recorded " in "People's energy" database! )
I have no doubt that they will destroy the evidence... Once having read this review!!
They are not the cheapest energy provider!!!
They can not match "Service providers".
Lastly, they wasted hours of my time that I can never get back!! ...Read more
Finally.... Trust this motto.... "If something sounds too good, to be true. ....You're right!!! Shame on you "People's energy"!!!!Similar opinion? Write a review on ieatwords.com.au!
ElaineMontmorency
Worried after their call
It was a cold call. Usually my mobile detects suspected spam but in this case it didn't show up and i took the call.
This I regretted. The supervisor was pushy and demanded. I hung up after saying multiple times that I am not ok and don't understand what they're offering. He followed up with more calls and texts so I reported the number as spam.
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Questions & Answers
Pamela M.asked
What is holding up the billing. I don’t think I want to wait any longer.
2 answers
People Energy TeamPeople Energy
Hi Pamela,
Thanks for reaching out to us. If you can give us your account number, we will investigate urgently and let you know.
The People Energy Team
Do not bother I have returned to Simply Energy and fo not wish to be with People Energy any longer
joyvance2asked
They have just scamed us said wouldnt change provideres how dovwe get out of it, help .
No answers
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