- Verified
Above and beyond
My husband and I are at the early stages of our build process (pre-construction). It is so hard to just chose a builder. There are a lot of options out there and a lot of inticing sales techniques you need to look through. We looked at countless show homes and we just became more and more confused. We were recommended Perceptions by a friend. The more we looked into them the more it felt right for us. Along the way we met Taria and Warren. They have been amazing. Even before the contracts were signed they went over and above to help us out. I w...
Read moreould send (and still do) emails with millions of questions and Taria would get back to me with all of the answers. They would also make suggestions to better our plan that we didn't even think of! They would meet with us and often need to explain things over and over as we are very new to building. We have renovated before so aware of quality products and service etc. I am anticipating that there will be issues along the way. To go into this building process and not expect mishaps would be crazy. I get the feeling though that Taria and Warren will really be able to respond to these concerns and help us out if/when they arise. In the end that was the main reason that we chose Perceptions. The bricks are all the same but it is the people that put it all together that will make our home. I do plan on commenting again at mid-construction and post.- Customer Service
- Transparency
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- Verified
First class service and delivery
We would not have any hesitation whatsoever to recommend Warren and Taria Blignaut to anyone who is seeking to construct their new home. The design process exceeded our expectations, they epitomise professionalism, trustworthiness, integrity and deliver on what they say, qualities you cannot put a price on in this industry
From the first design consultation right through to final sign off, both Warren and Taria have worked tirelessly to find the solution to our end result with our family home, where other builders found it easier to just rais...
- Customer Service
- Site Admin
- See all answers
Hi Sweeney Family, Thank you for your kind words! Your satisfaction as our clients is always our top priority so we are very pleased to learn that you are so happy with your experience with us so far....
Read more We are looking forward to handing you the keys to your custom Perceptions home in the near future.
- Verified
Wonderful customer service
After reading up on countless reviews and talking to friends who had built in recent years, we had finally decided to go with Perceptions as a friend recommended them. We're about to have our slab down and so far, our experience with Perceptions have been wonderful.
We have Fiona Monteleone as our building and design consultant and Claire Donelly as our contract administrator and both of these ladies have been awesome to work with. Fiona has been amazing in helping us design our house plans from scratch - accommodating all of our ideas while ...
Read morestaying within budget and regardless of how many times I've changed things around or added features, Fiona was always happy to accommodate me and/or give sound advice. Claire, our contract administrator has also been wonderful in helping us get to this point - especially with prestart! I've had countless questions and inquiries about heaps of items and Claire was always happy to help and she'd get back to me promptly with answers and feedback. Regardless of how many times I've changed my mind on things, subtract or add new items, Claire was always happy to help us amend our addenda. During one of our meetings when I was alone there with my two kids, she'd even help me cuddle my sleepy whining toddler just so I can take my time with going through the documents at hand! Simply put - communication and assistance from her has been excellent. On top of the wonderful assistance from these two ladies, I must add that Perceptions has also been very patience in dealing with us - especially when it took quite a while to sort out our finances in order to move forward with our build. Never once did they push us to hurry things up and our situation was always met with understanding and patience. Overall, with our pre-construction experience - we are very happy.- Customer Service
- Incentivised Review No
- Build StagePre-Construction
Hi Meow C., Thank you for sharing such a wonderful insight into your experience with us. Fiona, Claire and the rest of the team will be thrilled to learn that you are very happy with your experience s...
Read moreo far. Our team will continue to work hard on completing your custom Perceptions home.- Verified
Top of the range consultants!
I could not recommend highly enough, the work and expertise of my design and sales consultants- Taria and Warren Blignaut.
Warren custom designed a beautiful 3x2 home to suit my families needs,( also an oddly shaped block), and was extremely professional and patient, whilst we nutted out every little detail. He wanted me to be 110% happy with every aspect of my home, before we progressed to the next stage, and he didn’t stop designing, and re-designing until that happened.
Taria was overseeing all of this, and helping myself arrange purchas...
Read moree and settlement of the block on top. Her communication is second to none. Nothing has been left unanswered, and all done within 1 business day. She has superb customer service skills!! They are a huge asset to perceptions homes- Customer Service
- Site Admin
- See all answers
Hi Lauren, Every Perceptions build is unique and we are pleased that Warren and Taria were able to help you design a custom home to suit your exact needs. We are so excited to be sharing the rest of y...
Read moreour building journey with you and are looking forward to handing you the keys to your custom Perceptions home.Find out how Perceptions compares to other Home Builders
Know better, choose better.
- Verified
So far so good
Build quality is so far good, even though some defects were identified and were raised with the supervisor and was assured they will be rectified. The house is currently in lock up stage. The expected handover date is first week of Aug 2018. Considering The earth works started on 28th Feb 2018, I will call it a reasonably fast build time of 5 months and 1 week if the indicated handover time frame is adhered to, by Perceptions.
The greatest delay was from PPA agreement to contracts and then to start the construction. Excluding this, every ...
Read moreprocess was relatively smooth sailing, so far. The sales persons Marc Marusco & Barry Brownrigg were sensational and answered every query and will highly recommend to deal with. Jenna Morton is the client liaison and her attention to detail is impeccable. Her turnaround times to email queries is pretty much the same day, majority of times. She coordinates exceptionally well and haven’t had any problems so far. The interior design service offered by Emma Hann is impressive. The construction supervisor is Jonathan Miller. Even though hasn’t met him in person yet, he is very happy to answer any queries and keen to resolve defects as they are reported. I noticed that some of the defects which I had picked up was already in his punch list for remediation. He coordinates exceptionally well and I believe the construction is under capable hands.- Construction End Date
- 7 reviews
- 5 likes
- Verified
Our dream home in Mindarie
Our experience with Perceptions
My husband and I would give Perceptions an 8/10 (80%) and would recommend them to family and friends.
Our experience with Perceptions started a little different than most people. We were originally with Collier Homes but they were liquidated and then we were introduced with Perceptions and they agreed to take on our contract as is with Collier. Luckily all we did with Collier was the paper work so perceptions did our entire build from start to end.
We had some trouble at the start with Perceptions as the...
Read morey originally agreed to give us the same specs as we had on our contract with Collier, but when it came to signing the contract with Perceptions that is when we noticed that they were not including everything we had with Collier and they wanted us to pay extra for items such as (stone bench tops in Carrara, LED lights, semi frameless doors in both bathrooms, Harmony roof tiles and colour bond ultra). In the end we ended up getting a few items put back onto our contract and although we had to pay for a few items again that we had previously already had with Collier we just wanted to proceed with the build. Another upsetting situation was that although Collier approved our balcony (so did the council) and our zero lot wall on our garage to be rendered this was not the case with Perceptions. They ended up leaving our zero lot wall facebrick even though we paid the extra money with Collier which was on our contract; this resulted in the bricks becoming green and mouldy and made the house look messy.- Construction End Date
Hi Faye,
Thank you for taking the time to write a review of your experience with Perceptions. We value all feedback received and look at ways to continually improve our service. We are extremely glad...
Read more you are happy with the outcome of your Mindarie home.- Verified
Fast Build
Very quick build and was to satisfactory level. Happy enough throughout.
Very well managed by site supervisor. Good communication all the way through.
Great up until we moved in but not very co-operative after we moved in, well yet anyway!
Hopefully they will also sort out our issues after the fact. Some things they have not been very negotiable on after there own pricing mistakes.
- Construction End Date
Dear Bobopaulsy, thank you for your feedback. We are delighted to hear that you have enjoyed your building journey with Perceptions up until late. Your comments have been shared with the relevant depa...
Read morertments and you will be contacted directly to discuss any concerns since handover. Regards, Perceptions.Related Articles
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- Verified
Very happy with our build so far.
My Husband and I are currently building our dream home with Perceptions. While it is still under construction at present the workmanship so far has been good, our build has been well managed and seems to be moving along quite fast. We have been kept up to date with each stage, via email and phone calls, our project manager and client liaison officer have been great. Up to this point, we have been very happy with our choice of builder and would recommend them in the future.
- Construction End Date
Dear Belinda, thank you for the update on your Perceptions journey so far. Your feedback is much appreciated and we will continue to do our very best as we build your new home.
- 2 reviews
- 1 like
- Verified
Perceptions review
Our house is still not completed; however, work seems to be running on time and looks to be of a good standard (so far we have the bottom floor and brickworks complete and top slab has been poured). We are given regular updates without having to contact Perceptions ourselves. We didnt keep an already made design but instead changed the house to suit our needs. Our consultant was extremely helpful.
- Construction End Date
Hi Sam, we're pleased to hear that you're enjoying the building journey so far. Your new Perceptions home is really taking shape and we look forward to continuing to update you as we work towards comp...
Read moreletion later this year. From all the team at PerceptionsFind out how Perceptions compares to other Home Builders
Know better, choose better.
- Verified
Our home for the growing family
After starting a family we decided to move closer to our extended family. We started viewing display homes and talking to their sales consultants. After much consideration we decided to go with Perception Home.
Our sales consultant Henna Gupta was amazing. She helped us design a home we loved and suited our lifestyle. She was very professional and very approachable and whenever we needed a question answered she will get it answered for us.
The pre start team was good too and we were also given an interior designer to help with our colour sch...
- Construction End Date
Dear Chee, we appreciate your kind words. We're excited to be building your new Perceptions home and we look forward to handing over your keys soon. From all the team at Perceptions.
- 2 reviews
- 1 like
- Verified
Very Good and Supportive Agent . Very creative, New Design of the House.
Me and my wife decided to build our new house with Perceptions as friends advise .
Its been 2 months and half of construction with Perceptions builders and we are very satisfied the outcome of the house . I am very satisfied with the look, lay out at this moment of the house can't wait to move .
Perceptions agents are very supportive from the pre start, from planning of the house, thru to the selections of tiles, doors, carpets, roofs etc.
Perceptions agents keeps me updated on the stage of construction and the contact from the staff was very helpful on my side because I am working Fly in Fly out to Perth.
- Construction End Date
Hi James, we are excited to be in the final stages of completing your new Perceptions home. Thank you for taking a moment to share your journey and we look forward to handing you the keys.
- Verified
Sea change to Tree change
My wife and I decided to move closer to our children - A sea change to a tree change. We worked with one of Perceptions Senior Consultants and designed a home that catered for all our needs.
Construction is well under way and we are very happy with the build management and construction supervisor. we are delighted with the customer support and service. We feel as if we are family.
Dear Joy and Rod H, thank you for taking the time to leave a review. We are glad to have you as part of the Perceptions family and we look forward to handing you the keys to your new home soon. From the team at Perceptions.
Find out how Perceptions compares to other Home Builders
Know better, choose better.
- 2 reviews
- Verified
Perceptions Quality Build
We decided to build a turnkey investment with Perceptions and are very satisfied with the look, layout and all finishes to the home. Perceptions were fantastic from the onset with excellent advice on the minor changes we could make to the build along with providing a comprehensive selection of finishes. The workmanship was of high quality and the management of the trades throughout was well organized. Regular updates and contact from support staff was helpful in keeping us ahead of any actions or decisions on our part.
Dear Ant, we are delighted to hear that you are more than satisfied with your Perceptions investment property. Your feedback will be passed onto our team and we hope to build you another investment property in the future.
- Verified
On Time, On Budget, No Problems
We were very happy with the process from the salesman to the handover. Perceptions quoted a good price for the quality. The price remained fixed throughout the build. At pre-start we could spend as much or as little as we liked with no pressure to upgrade. Our site supervisor was excellent, always returning calls and accommodating any requests were possible.
Dear SophieV, we are pleased to hear that you enjoyed the building journey to your Perceptions home. Your feedback will be shared with them and we wish you all the best in your new home. Regards, the team at Perceptions.
- Verified
Good Quality Building Compay
The building experience with Perception was good. We had an experienced consultant who helped us with our design and a brilliant supervisor who was approachable and open to resolve any concerns we had with the build of the house. We had a slight issue with getting the design finalised in house, but once we had that sorted and the building started, we were please we went with Perceptions. Good value for money.
Dear Todd, thank you for sharing your experience. We are pleased that you are satisfied with both our staff members and the quality of our homes. We wish you many enjoyable years in your Perceptions home.
- 2 reviews
- 1 like
- Verified
Very happy with the final result of the home.
Overall I was very happy with the final result of the home. I would score Perceptions 5 out of 5 for the design and 5 out of 5 for the final finish, workmanship and quality of the home. The only thing I could complain about, was that the construction process went overtime. Thank you Perceptions for a job well done.
Dear Limescapes, we appreciate your honest feedback. Despite a slightly longer construction time, we are delighted to hear that you were satisfied with your new Perceptions home. We hope to hear from you again regarding your next new home project.
- Verified
Build professional build perceptions
Very good to deal with I designed this house during Fifo work and was so easy to design with getting ideas across and the management understanding what I had in mind. I still have a issues with my spa but use are still standing beside me and wanting to fix it as quick as I do. It was a real pleasure to build with a company like yourselves.
Hi Harley, it was a pleasure to build you your new home! Thank you for sharing your journey with us, we hope you spend many enjoyable years in your Perceptions home.
From the team at Perceptions
- 5 reviews
- 1 like
- Verified
Good Experience for first building project
Decided to choose Perceptions as the building cost is reasonable. The site supervisor is flexible to let the tiler do extra work prior to completion. Problems with leaking water in laundry and it was fixed and monitored by an outsourced-plumbing company. Construction quality is not superb as the wall plasters is vulnerable and powderly compared with my previous 20-year old house but standard is acceptable for its price tag
Hi Pam, thank you for your honest feedback. As part of our on-going process to continuously improve our services, your comments have been passed on to our team. We hope you are still enjoying your Per...
Read moreceptions home and will continue to for many years to come.- Verified
This is very good and I am happy to choose the right builder
From first point of contact Paul ( Display home consultant) was so professional and helpful. I can't describe how fantastic Paul was. He was available all the time and responded to email and phone calls very promptly even later on he left Perception. The color consult provided by Jo was so helpful, this was included at no extra cost, I wouldn't have been able to do it without her. She has great experience about color selection and always gave you professional advise to match your expectation. The whole team build a house from offsite and made it so easy and enjoyable.
Dear caslinxu, thank you for your kind feedback. We are pleased to hear that you were more than satisfied with the service you received from Perceptions and we hope you are enjoying your new home.
- 4 reviews
- Verified
Perceptions Excellent Really Happy
After much research we decided on Perceptions. Bernie was our initial contact during the sales and development stage. He was excellent and had great knowledge that helped us decide on our design. Bernie gave us ideas that helped us save money yet gave us exactly what we wanted in our new double story home. We progressed to the building stage and Georgina and Steve took over. Georgina was excellent is every way saving us money and always available with great communication updates at all times. Our site supervisor Steve was fantastic . He employe...
Read mored really good tradesman that built us a perfect residence to live in all at a very reasonable price.Steve was well organised and the home was built ahead of schedule . I would definitely build with perceptions again. They offer peace of mind and great after build service as well. Thanks Perceptions. Leon and Christine Bedford.Hi Leon AND Christine, we appreciate the time you have taken to complete this review. Thank you for choosing to build with Perceptions and we hope to build you another home in the future. In the meant...
Read moreime, we hope that you enjoy your new Perceptions home.- Verified
10/10 experience
As this was my first home as an investor, I was unsure of what to expect. However, the professionalism of the Perceptions team soon put my mind at ease. I was very impressed by the overall handling of the project, the friendliness of the sales team, and the relatively quick turnaround for completing the house (approx. 12 months). I will definitely consider using Perceptions for my next investment purchase.
Hi Duncan, we appreciate the time you have taken to complete this review. We are delighted to hear that you have enjoyed your experience with Perceptions and we hope to build you another home in the near future!
- 2 reviews
- Verified
Excellent Builder
This was the second time we built our house. We were lucky that we met Keith of Perceptions and chose Perceptions to built out two storey home. He was very helpful and patient in giving advice, showing us around, visiting us, making modifications to the plan, and in dealing with the council. He also referred some contractors who gave us heavily discounted prices for jobs that were not part of the building contract. The after sales team's service is also great. They are easy to approach. The defects and maintenance jobs were attended promptly. We are very happy with our new home and Perception's service. Next time I build another house, I won't bother to shop around; I would just make a phone call to Perceptions to get things going.
Hi James, thank you for your kind feedback. We look forward to hearing from you again when you are ready to build another house! In the meantime, we hope you continue to enjoy your Perceptions Home.
- 3 reviews
- 7 likes
- Verified
Great builder
We built with Perceptions the Two Storey Specialist as we loved the house plan and found they offered a great specifications as standard. The whole process with Perception home is easy and stress free. They were always timely reply to any queries and provided us with all the information that we requested. We extremely happy with level of service from initial planning stages through to customer liaison officer and site supervisor. We are thankful that they were able to provide a professional level of service and quality that made our overall building experience enjoyable and we wouldn't hesitate to recommend them to anyone planning to build.
Hi winner168, we are delighted to hear that you have had an enjoyable journey with Perceptions. We appreciate the time you have taken to leave this review and we hope you create many happy memories in your new home.
- Verified
Great Service
We built our first double story home with perceptions in 2012. It was a great building experience. We received superb customer service and had excellent supervisor (Jeff Kobel). The house has stunning finish.
Perceptions was on time in all stages from beginning to end.
Wonderful house plan designer, Michael Gardener, helped us all the way through from selecting house design to do all the variations.
Hi BAZH, thank you for taking the time to leave this review. We are delighted to hear that you are relishing your new Perceptions home and we hope that you continue to enjoy it for many years to come.
- 2 reviews
- 3 likes
- Verified
Terrible - Overpromise Under-deliver
We built a double story house with Perception (Luxury Home Builder!), and we had too many issues with after sales services. When they completed the job, they cashed up and left without looking back. Absolutely no customer satisfaction. We spent over half a million dollars with these guys and no respect at the end. Please do not build with them, feel free to contact me for further advice.
Perception seemed to be happy to accept your money but not keen to deliver what they promise initially, at the time of sign up.
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Hi Kim and Dane, We are thrilled to hear that Taria and Warren were able to go above and beyond to make the start of your building journey as easy as possible. Rest assured, our experienced team will ...
Read morecontinue to work with you throughout your Perceptions journey as we bring you closer to your new custom two storey home.