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Reviewer Photos & Videos
- Verified customer
Happy customer
We could not fault our building experience with Perry Homes. From our first walkthrough of the display house to the day we were handed our keys, the team's exceptional customer service shined through. As first home buyers we were cautioned by many people about building, we heard all of the horror stories and told of the stress it cam create. With Perry Homes we had a wonderful positive experience, that was relatively stress free thanks to your amazing team.
I first walked through the display home at Thornton while I was still on the fence abou...Read more
t whether to buy an established house or build a new home for our first home. After seeing the stunning design and a 30 minute chat with Noel (at the Thornton office), my mind was made up. Throughout the process of finalising our plans, Noel was exceptional. He was always happy to take 5 minutes out of his busy day to answer or questions or bring us up to speed with where we were at in the building process. After a few months of going through the final plan designs and council approval we were given the exciting news our house had been approved. Within a week, we received a call from Brandon, our site supervisor. We met up with Brandon to run through what the next few months would entail in regards to our build. From that first meeting through to the day that Brandon gave us the keys to our brand new home his service was exceptional. Brandon would send us regular updates of what was happening on-site to keep us informed of how our new home was progressing. If he needed to confirm any finer details, he would reach out to us to clarify and if we had any questions he was only ever a phone call or a text away. They say the site supervisor can make or break your build, and Brandon 100% made ours. It was smooth, simple and easy. He said at our first meeting, it will be about a 12-14 week build and we would well and truly be in before Christmas. Our friends and families scoffed at the idea we would be in our house 3 months later. Well, when we handed the keys over it was 12 weeks and one day since the site was first cut. Brandon is very much a man of his word, who continuously went above and beyond to ensure we were happy. We can't thank Brandon, Noel and Perry enough for their help in building our dream home. After this experience, I would recommend your services to everyone and if I ever plan to build again, I would not hesitate in going to Perry Homes again.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Perry Homes
TonyRichmond-Tweed, NSW
- 2 reviews
- Verified customer
Very Happy
From our first meeting through to handover, all went well. We were very involved in tweaking an existing plan and adding in the level of quality extras that we wanted. We had no problems and everything met our high expectations. The timing, quality of work and communication with Peter, our onsite manager and head office all went smoothly. We could not recommend Perry Homes highly enough.
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Review collected in partnership with Perry Homes
- Verified customer
Very Satisfied
The first three quarters were average. We were under the impression the build was going well but we knew little as this was our first build.
There was minimal contact with the site manager at the time, it was difficult to get a timely response from him and so we would have to contact others to get answers.
When the site manager changed to Brandon we were told about many issues we weren't aware of.
He was excellent, he gave us expert advice, and was able to rectify the issues from the previous site manager by liaising with the contractors to ge...Read more
t the best results. Brandon was always contactable, answering any questions we had, we wish we had Brandon from the start. We highly recommend Perry Homes, Brandon, Noel & Jackson and the rest of the sales team at Thornton and Chisholm. We love our home, it is a quality custom home at a reasonable price.
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KateLHunter Region, NSW
- Verified customer
Happy Client
We are extremely happy with our new home
built by Perry Homes. The quality and service was A++++. I would highly recommend Perry Homes. I will definitely use Perry Homes again for my next build. Our whole experience from start to finish was seamless. There were no surprises and everything that was promised was delivered.
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Happy customerMid North Coast, NSW
- Verified customer
Absolutely recommend Perry Homes
Built our home with Perry Homes and will never look back. Amazing service from start to end. Quality home at affordable prices and built our beautiful 4br home in just over 3 months. I couldn't be happier with the finished result. Everyone was always happy to help and answer all our questions, they were respectful, polite, on time and professional. Thank you Perry Homes for building our dream home.
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mitchMid North Coast, NSW
- Verified customer
very nice home.
To start at the start, the sales consultant was an absolute gem. We put him through the ringer, and he didn't seem frustrated at all and did his best to help us. Our site supervisor was also great guy. Kept us well informed of what was happening and how the home was progressing. Build time was as promised in contract. Few little things were brought to our attention by someone we knew on the job and while not earth shattering, seems like it wouldn't have been corrected if we didn't bring it up. cost came in at slightly under budget which is alw...Read more
ays good. Finish on the house was good. Biggest problem we encountered was the cleanup after job completion, seemed like an awful lot of really compacted broken tile and cracker dust covering front yard(which we had to dig out about 5 inches deep). Steel rio was left in the side yard, one piece buried so deep in the ground still haven't managed to get it out. All in all it was a good experience and I would recommend building with perry homes port macquarie, I feel most of the problems stem from our inexperience in building.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Amazing Coffs Harbour Experience @ Perry Homes!
From start to finish, we thoroughly enjoyed our first experience building a home! From Phil in the Sandy Beach Office helping us secure our land, decide on a design and all the little things we wanted, to PJ and Greg on the building site, we experienced excellent communication and support from Perry Homes! As we were told, every build has its hiccups, and we did have things pop up here and there such as hitting some rock during excavation and tradies not following the plan to a T (for which Perry Homes is obviously not at fault)! But at each st...Read more
ep of the process, Perry Homes were there to communicate these issues with us, listen to us and above all make sure we were happy with the finished product! We have a beautiful home that has been built to a high quality in the guaranteed 16 week period! Thanks to Phil's amazing knack of thoroughly going through the plan prior to the build to make sure we were 100% happy before signing the contract, we actually managed to come under our expected cost for the build as we minimalised additional pop-ups along the way! We could not be happier with our experience dealing with Perry Homes Coffs Harbour!Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Couldn't be happier with our beautiful home!
We had the most wonderful experience with Perry Homes, from the very beginning many people had told us how stressful it can be and what a big task it was to take on but we had the easiest construction process and everything just ran so smoothly. Malcolm was our first port of call when we decided to build and he was very informative and helpful and played a big role in our decision to go with Perry Homes. Our site supervisor Rob was absolutely fantastic, he was always quick to get back to us, helped us with all our many questions and really made...Read more
us feel as though we were being listened to and looked after. Rob always seemed to go out of his way to ensure that everything would run smoothly for us and we can't thank him enough for all the time and effort he put in to make sure we were happy and informed of what was happening. All the tradies involved with the build were also lovely and helpful and talked us (very un-knowledgeable home-builders) through everything. Pete the electrician was especially fantastic, was always very quick to get back to us and we really appreciated all the time he spent with us going through everything and helping us achieve the look we were after without breaking the budget. We loved the building experience with Perry Homes and would definitely recommend them to anyone who was considering building. If we decide to build again Perry Homes will certainly be our pick!Similar opinion? Write a review on ieatwords.com.au!
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ShaneMRichmond-Tweed, NSW
- Verified customer
3rd build and met expectations equal to other house we have built.
Peter was great at communicating with us throughout the build. He was aware of our circumstances and went out of his way to have us in by a certain time.
Thanks again Perry Homes we are very happy with our new home, and wouldn’t hesitate to recommend you guys to other people wishing to build their own home.
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Graham Mather
- 2 reviews
- Verified customer
Good communication from the beginning
Smooth clean build. This would not be possible with out the help of Phil. We had huge problems with our broker but this didn't phase the sales team in the slightest. Next was PJ. No nonsense get the job done which made the overall experience relatively stress free. Good job!
1 comment
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CraigRichmond-Tweed, NSW
- Verified customer
Very nice job
Build was well managed and everything went to plan. We made a lot of changes to the original plans and the finished product is exactly what we envisaged. The process was painless and we were pleased with the workmanship throughout all stages. Our builder was very accommodating if minor changes were required during the build. Sales staff and all trades were very professional.
1 comment
Team P.Perry Homes
Hi Craig,
Thank you for sharing your positive build experience. We are happy to hear that the finished product was what you envisaged. I will pass on your feedback to the team. Enjoy your new home.
... Read more
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Peter RHunter Region, NSW
- 2 reviews
- Verified customer
So happy with our new home.
The sales team, led by Noel, were very helpful even ringing the construction manager to answer my questions.
Shaun, our supervisor, was efficient, helpful and always polite going the second mile for us.
I was fairly demanding being a retired builder but I found the quality of the build excellent in all areas. The final cost was within our expectations.
Thanks so much for such a beautiful home.
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problemHunter Region, NSW
- Verified customer
Building with Perry Homes, I did it!
Perry have a scheduled process which was followed keeping everything on track. It takes the time it takes to get everything organised, but they didnt muck around at the building stage. Site supervisor was attentive and approachable involving me all the way. I ended up with a good home, everything to plan including my last minute variations. Mine ended up custom build and after a few things were moved I didn't pay enough attention to the facade, the only let down, you would think it would be important as representing Perry, but it was exact to ...Read more
my plan.. price did inflate a bit from the estimate to final tender, partly due to recalculation as a custom build and also some over estimating trade costs for the outer location, but I negotiated that down thankfully. No additional surprises during the build. I cant believe I built a house all on my own but I did it - with Perry Homes.Similar opinion? Write a review on ieatwords.com.au!
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DavidHunter Region, NSW
- 3 reviews
- 1 like
- Verified customer
Slow, deceitful and shoddy
My building experience with perry homes has been one of the worst, most stressful experiences I have ever had the misfortune of being invloved in.
The initial sales team where both friendly and helpful and I can't fault them one bit, it was once the build started that0 the problems started.
My build which took almost a year to complete has been an absolute circus.
I have been constantly given half truths and false time lines from build supervisors. With the go to line being "it's happening this week" which translates as "I haven't organised a...Read more
1 comment
Team P.Perry Homes
Hi David,
We appreciate your feedback. I am sorry that there have been issues with your new home. I have been informed of your meeting yesterday with our Area Construction Manager, Supervisor & After ... Read more
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Monique E.South East Queensland, QLD
- Verified customer
Incredible experience building with Perry homes
Perry homes has just completed my first home, overall the experience has been amazing right from the start when I walked into the show home and met Todd. Todd treated me with such respect and made the process fun, relaxed and overall so easy. Everything went smoothly and I was kept updated throughout the entire process, the building site manager John was so welcoming, helpful, honest and friendly..I can not fault the home its absolutely beautiful, I would not change a thing..far exceeded my expectations considering my budget! Perry homes made my dream a reality and I will be forever grateful, I highly recommend this company and if I were too build again in the future I would look no further.
1 comment
Team P.Perry Homes
Hi Monique,
Thank you for your 5 star review. We are very happy to hear of your experience during the build and satisfaction with the finished product. I will pass on your feedback to the team. Enjoy ... Read more
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Theo SujarajSydney, NSW
- Verified customer
Great work by Perry Homes staff!
We had a bit of a challenge at the start of the project. No sooner the new team of expert and friendly staff took over the project, it was a pleasant ride. Thanks again for Noel and Vicki. No sooner the construction started, it got even better! Expert project manager in Shaun was a blessing. He had all the skills and was a gentleman. Shaun was very focused on quality as if it was his house. Did not have any issues at all and Shaun was very supportive right through the process. there was no increase to original estimate! Thanks Shaun!
All in all it was a very pleasant experience and we have already suggested Perry Homes for our friends.
1 comment
Team P.Perry Homes
Dear Theo,
Thank you for your feedback and 5 Star review! Glad to hear that Noel & Vicki looked after you during the sales process and Shaun during construction - he takes great pride in his work and ... Read more
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- Verified customer
Excellent Service
From the beginning of our journey into a new house we received excellent service and advice from the Perry's consultant at Ballina and this continued into the building of our house with the building supervisor. They were very professional and were very willing to offer advice if they didn't think our ideas would fit, which we appreciated. The build was completed on time and we are very pleased with the outcome.
1 comment
Team P.Perry Homes
Dear Graeme,
Thank you for your positive feedback and for taking the time to share your building experience. We have a great team and I will pass on your comments.
Wishing you every happiness in your new home.... Read more
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DEBORAH SHALHOUB
- 2 reviews
- Verified customer
Fantastic Experience
Professional and personal, service was fantastic. From the time I walked in until completion couldn’t fault my Salesperson, Noel or my site supervisor Brad. Everything was explained really well and final cost was exactly as anticipated. Highly recommend building with Perry Homes in the Newcastle/Hunter Valley areas.
1 comment
Team P.Perry Homes
Dear Deborah,
Thank you for your 5 star review! Glad to hear that all went well with your build and you enjoyed the experience. I will be sure to pass on your positive feedback to the team.
Wishing you many years of happiness in your new home.... Read more
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JarradWRichmond-Tweed, NSW
- Verified customer
Fast build
Our build was managed by peter Fiore he was extremely well organised, each stage of the build was completed like clock work with peter explaining any questions we may have had. The workmanship was great all the tradies was were very friendly and completed there work to a high standard. Since moving into our new home we have had no issues with the finished product and we have been living in our new home fro six months now. We were extremely happy with the price of our home its easy to see a price on paper, but when you see the workmanship and final product we were amazed that for such a low price could buy so much!!
1 comment
Team P.Perry Homes
Dear Jarrad,
Thank you for taking the time to leave a review. It’s great to hear that everything went well with your build. I will be sure to pass on your feedback to Peter.
Enjoy your new home,... Read more
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ZoeGHunter Region, NSW
- Verified customer
We love our Perry Homes home!
Overall we are very pleased with the outcome of our beautiful new home and were happy with the building process for the most part. We ran into delay at the commencement of construction due to a retaining wall issue, but our house is split level, which can be tricky! We did exceed our cost expectations a bit, but this can be attributed to the split level and extra costs that came with that - but it is also, in part, due to some fantastic modifications we made and couldn't live without. We enjoyed discussing our thoughts and dreams with the sales staff, on the design day and found our site supervisor to be excellent. Thank you Perry Homes
1 comment
Team P.Perry Homes
Dear Zoe,
Thank you so much for sharing your experience of building your new home with us. It’s an exciting time building a new home especially designing/modifying the home to suit your needs. Glad to... Read more
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Questions & Answers
Shezzle80asked
Does anyone know what warranty perry homes offered in 2009 please?
No answers
Dom Regoasked
Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope ?
[email address removed]
1 answer
Team P.Perry Homes
Hi Dom,
Thank you for reaching out. I am afraid that we don't build as far south as Malabar.
Best wishes on your build.
Kim Hasked
Your thoughts about Perry Homes in Port Macquarie?
1 answer
Hi Kim
I built in the hunter valley so I can't say what their Port Macquarie team is like BUT from my dealings with Perry Homes as a whole I can't imagine their various locations would differ much in the service and quality you receive.
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Team P.Perry Homes
Hi Graham,
Ricky Zietlow Administration ManagerWe are so pleased that your overall experience with Perry Homes was stress free. We know that you will enjoy your new home for years to come!
Kind Regards,... Read more