this toothbrush has improved my oral health and I haven't had to floss, but I still need to. I like the charge life of this product, it lasts for 2-3 weeks. My toothbrush is really easy to store in the charging glass

As per title. I bought this just over 2 years and unfortunately now, as of 2 weeks ago, the sonic strength reduces when lightly pressed against teeth.

As it's over 2 years ago, it's out of warranty.

I purchased this toothbrush along with the AirFloss as I wanted to cut down on dental floss wastage and it was recommended highly by my dentist! They are a perfect combo together and give a great fresh clean!

This is such a cool addition to our bathroom! Honestly, it’s so stylish from the toothbrush itself to the glass charging cup and handy travel charging case. We have no complaints and have switched from oral b to Phillips toothbrushes post purchasing the airflosser which in combination with the toothbrush makes my teeth feel incredible! My only issue is the two heads are the same identical and therefore makes it hard to be able to differentiate between my head and my partners but I just have to buy another coloured head I guess!

I would not pay the $500 RRP for this and got it half price, however my teeth have been much better for it and it's so much simpler to use compared to other alternatives. Highly recommended for those who have had gum issues in the past as well as its quite gentle.

I was a little doubtful of the quality of the product when I was researching, as I assumed that electric toothbrushes couldn't vary that much in terms of function and power. However, this electric toothbrush really is a game-changer and definitely cleans my teeth a lot better than traditional toothbrushes -- and exceeds my expectations. Sure, it is pricey but it is worth the investment. It has a long charge and is easy on the teeth and gums. My primary concern for oral health was the discoloration of my teeth from medications I had to take as a kid, but using whitening toothpaste on this product has definitely fixed that issue more effectively.

Do not buy this product, it will stop working and Philips will not replace if outside warranty after 2 years. I bought my Sonicare toothbrush and air flosser just over 3 years ago from Shaver Shop, spending $388. I was happy at the time and enjoyed the product.

But now they have both stopped working, they will not charge or turn on. I contacted Philips customer service and after many weeks of emails back and forth they have offered a discount to me on new products, asking me to spend another $250 on products that I know will not be supported after 2 years.

Very poor service Philips! and poor products, why would I trust them again? I am going to a competitor product.

This toothbrush is excellent, it gives a clean like you’ve just been to the dentist. Can’t fault it on it function at all. But I’ve only had it 6 months and it just doesn’t work as well as it did. It turns on but is weak and seems to be struggling. Shattered as it really was great and for the $300 price tag would have been nice for it to last a few years.

Last’s 5 brushes and is dead flat and makes a funny sound like some thing inside it lose (but who knows), the things is only 1 week old and it’s totally useless, I will never buy another Phillips product, I don’t care if there going to give me my money back or a full replacement, it’s just not good enough after a week old. Now I have to go out of my way on my own time too organize some sort of remedy. Pathetic. And I gave it a full 24 hr charge when I first purchased it and full 24hr charge 2 days later after 2 brushes it was dead flat.

My toothbrush stopped working over 4 months ago (and I haven't been using it for even a year !!! ) . Since than I was in contact with their customer support and except for "very understanding" worlds they've done literally nothing !!! Waste of time, money and nerves. Huge disappointment.

Does anyone know if they are repairable ? Just found the receipt and its going to be two years old in October...
It was expensive and I reckon it should last more than a 18 months?!

I really liked this brush until the warranty period ticked over and it decided to stop working. The brush does a great job cleaning teeth and gums. I like the look and feel of it, and while I originally thought it value for money, I can no longer give it a thumbs up. The battery life slowly started fading, requiring more and more frequent charges until it just gave up entirely. Far too expensive a product to stop working after two years.

I was quite impressed by this product as it cleans very well. It also feels very durable and I like the sleek design as well as the interchangeable brush heads. But, the only think I don't like about this product is the price tag. It's still too expensive for a toothbrush for me.

My diamondclean just died after 2 years. It did a good cleaning job when it was working but I would expect the product to last at least 5 years at this price tag. And this product seems to have a short life time as I googled it.

My son and I both have this model. When it works it is great. Really good.
However there seems to be a fundamental problem with the battery failing.
My sons battery melted his handle so he got a new toothbrush
Mine failed after a few months and was replaced. The replacement has now just failed. It is being replaced.
So long as they keep failing within the two year warranty period it looks like I will never again need to buy a toothbrush!!
So there's a result.