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Reviews

4.2

97 reviews
5
(61)
4
(14)
3
(9)
2
(8)
1
(5)
  • Build Quality
    2.6 (8)
  • Value for Money
    2.6 (8)
  • Ease of Use
    4.3 (8)
  • Cleaning & Maintenance
    3.9 (8)
  • Battery Life
    4.3 (8)
  • Noise Level
    3.9 (7)
  • Sensitive Teeth/GumsYes (4) · No (3)
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Reviewer Photos & Videos

Best toothbrush on the market

published

Received the toothbrush as a gift for christmas and have fallen in love with it. my teeth feel so clean and fresh, something that a manual toothbrush just couldn't do!



1 comment
Philips
Philips S.Philips

Hey Tan, that is a great Christmas gift! We can imagine your feeling...it's called the Sonicare-feeling. A great way to start 2016. Thanks for writing your review!

Kind regards,
The Philips Australia Team

Damon

Damon

  • 3 reviews

Brilliant

published
1 comment
Philips
Philips S.Philips

Great Toothbrush, stylish & great travel pack included!

published

This is a great toothbrush. Best toothbrush on the market.
The charger & travel case/chrager are awesome & look very cool. The brush itself is a step up from the previous toothbrush if that was possible. Very qiuiet compared to other models & the bruch heads fit well into the mouth.
The only downfall of this deal is the price. It is very expensive & you defiantly wont miss the price!!

1 comment
Philips
Philips S.Philips
Electric Toothbrushes & Flossers

Find out how Philips Sonicare DiamondClean HX9352/04 (Black) compares to other Electric Toothbrushes & Flossers

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Captain Fun

Captain FunSydney, NSW

  • 2 reviews

Glad i found one in Bondi Junction

published

I had a white one that i bought in europe three years ago and it finally gave up when i accidentally dropped it on the hard bathroom floor. Bought black looks good and it does a great job. So glad i found it very convienient in Westfield Bondi Junction at the Shavers Shop.

1 comment
Philips
Philips S.Philips

Hey there, glad to hear you find our Sonicare convenient. But what a pity you dropped it on the bathroom floor, that's really unfortunate. Thank you for writing your valuable review, we appreciate it.

Kind regards,
The Philips Australia Team

Never had cleaner teeth

published

My teeth have never felt so clean all day long. I love the smooth clean feeling from brushing for just 2 minutes in the morning and evening. My dentist even commented on my cleaner teeth and had very little plaque to remove during my last check up and cleaning.

1 comment
Philips
Philips S.Philips

Goodbye expensive dentist bills.

published

Unbelievable power, great clean, easy charge - very happy! Easy to use, quiet - glass charge looks so modern on the bathroom bench. I love the travel case and the colour black.

1 comment
Philips
Philips S.Philips

It makes us very happy to read you enjoy the Sonicare that much. We understand your feeling and we love having you as a fan. Thanks for taking the time to write this review.

Kind regards,
The Philips Australia Team

Do not regret upgrading!

published

I had the basic model sonicare which had finally died so I decided to upgrade because this was on special and has the Cashback offer. Really happy with it, charging is much easier and the chargeable travel case is great. Its also has 5 different settings which is good for my sensitive teeth and the brush heads seem better than the basic model.

1 comment
Philips
Philips S.Philips

Best toothbrush

published

Very good experiences with the new sonicare toothbrush. This is a really good gift for your family. It provides a really different experience that very easy to use with the longer battery life.

1 comment
Philips
Philips S.Philips

Hi there. Thanks for reviewing our product, we really appreciate the feedback. Happy brushing :).

Kind regards,
the Philips Australia team.

Exceptional

published

I had my doubts at the very beginning but this actually does clean your teeth properly! Makes me want to smile all the time :D I highly recommend it to anyone

Electric Toothbrushes & Flossers

Find out how Philips Sonicare DiamondClean HX9352/04 (Black) compares to other Electric Toothbrushes & Flossers

Know better, choose better.

Compare all

Very clean after use

published

It approaches the tiny parts that traditional toothbrush cannot. Incredibly clean.

1 comment
Philips
Philips S.Philips
John H

John HCairns

  • 2 reviews

Early daze

published

I just returned home from buying my new Sonicare toothbrush and was immediately impressed, not only by the quality of product and ease of use but the results were far beyond my expectations! After one session I could feel the difference in the cleanliness and lack of plaque as well as see the difference in the whiteness of my teeth. I have always cleaned my teeth regularly with a (old school) toothbrush of good quality but to be able to notice the difference so quickly and markedly astounds me. I will write another review after using this machine for a month or so. Thanks Philips!

1 comment
Philips
Philips S.Philips

Thanks John! We really appreciate you taking the time to write this review. We will await the next review :)

wow

published

from the first moment I used this toothbrush I seen a huge difference, just wow. love the 5 modes and cool glass charger, cleans teeth very well, looking forward to see how it works to whiten teeth. I purchased this particular toothbrush for its cleaning abilities in and around the gums.

1 comment
Philips
Philips S.Philips

Wow thanks! :) Thanks for sharing!

best toothbrush i have ever had

published

I have used many different electric tooth (oral b, colgate, etc) brushes. I have found this to be by far the best I have ever used, for an absolutely thorough clean, but also the technology like be able to charge the brush in glass as innovative, practical and so easy to use. Furthermore it has helped as promised with helping me controling my gum issues, as well as plaque I have had. Thank you and once again, A 5 star rating for an amazing product!

1 comment
Philips
Philips S.Philips

Thanks for your kind words and taking your time to write this review! We really appreciate it :)

Notable difference after the first use

published

My partner and i have only just purchased a sonicare diamond clean each and already we both have noticed a much cleaner feel than we experience with regular brushing. The travel case with built in charger has already come in handy and not having to worry about the brush head travel caps like previous models is more convenient.

1 comment
Philips
Philips S.Philips

Hi there. Glad to hear we have two more fans! The travel case is pretty sweet isn't it? ;) Thanks for the positive review.

Ron M

Ron MMelbourne

  • 4 reviews

Great technological improvement

published
1 comment
Philips
Philips S.Philips

Hello Ron. Thanks for the kind words about the Diamondclean brush, and for submitting a useful review! We love feedback. ;)

Electric Toothbrushes & Flossers

Find out how Philips Sonicare DiamondClean HX9352/04 (Black) compares to other Electric Toothbrushes & Flossers

Know better, choose better.

Compare all
wez

wezPerth

At last

published

I have moved from standard toothbrush to an electric brush for the first time ( after 53 years ). the Sonicare Diamond Clean is sensational, my teeth & mouth have never felt cleaner or looked better.
Was well worth the expensive price tag

1 comment
Philips
Philips S.Philips

Hi Wez. Sounds like the first day of the rest of your life! ;) Thanks for the kind words.

TLF

TLFSydney

Best toothbrush I've ever used

published
6 comments
Philips
Philips S.Philips

That's what we like to hear! Just like us, totally in love with the Black Diamond Clean and also a real pro in tooth brushing. Your dental hygienist will be proud of you ;-)

TLF
TLF
Philips
Philips S.Philips

We're glad to hear this!

Page 5 of 5
See all Philips Sonicare DiamondClean reviews

Questions & Answers

Simon Hall

Simon Hallasked

Sonicare DiamondClean HX9352/04 (Black)

Hi, my Sonicare no longer turns on. The charging light constantly slowly flashes when it is on the charger, and all the lights come on when I take it off the charger, and nothing happens when i push the switch to turn it on.

2 answers
Parilla
Parilla

This happened to me also in the past few weeks. Philips were kind enough to replace via phone.

Philips
Philips S.Philips

Hi there, Simon. Thanks for asking. That doesn't sound good and we like to get in touch and see how we can help, but we like to do some troubleshooting first. Have you tried charging the product for 24 hours straight already? This will reset the product and may solve the issue. If this doesn't work, please contact our colleagues directly here for further assistance: https://www.philips.com.au/c-w/support-home/support-contact-page.html#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA

Kind regards,
The Philips Australia Team

LizJ

LizJasked

Sonicare DiamondClean HX9352/04 (Black)

We're having a very noisy problem with our black DiamondClean. We've replaced the heads as per Philips advice online, so we know it is not that...

Unfortunately now when brushing our teeth, it's so loud it sounds as if there's a hedge trimmer being used in the ensuite!! The other morning I used it without turning on so as not to wake my sleeping husband. This is not ideal!! Any ideas?

2 answers
Piet
Piet

We had the same issue. We were able to fix it temporarily using the advice in this video: https://www.youtube.com/watch?v=G-2QBRPq7DE&t=565s

But it appeared something was broken in our case and only extended its life by about 6 months. If you're still on your warranty I'd send it back.

LizJ
LizJ

Thanks Piet. My husband contacted Philips and they've resolved the issue for us by sending us a replacement handset unit. It's so nice to be back to brushing our teeth in peace & quiet!!! Philips really looked after us!

Tor

Torasked

Sonicare DiamondClean HX9352/04 (Black)

Does all that intense agitating remove enamel from the service of the teeth?

3 answers
A.K.
A.K.

I don't think so, the vibration isn't that strong and the toothbrush is light and soft.

HerrVonGinger
HerrVonGinger

Not that I am aware and I certainly have had no problems with this and I have been using electric toothbrushes for many years.

Philips
Philips S.Philips

Hi Tor. Thanks for submitting your question here. We would like to refer you to our product experts. You can contact them at 1300 363 391, option 4 (for Australia) or at 0800 658 224, option 4 (for New Zealand). If you are from another country, please say so. Then we can find other colleagues who are able to assist you with the question.

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