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Reviewer Photos & Videos
Best toothbrush on the market
Received the toothbrush as a gift for christmas and have fallen in love with it. my teeth feel so clean and fresh, something that a manual toothbrush just couldn't do!
1 comment
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Damon
- 3 reviews
Brilliant
As an Oral B user for years, I appreciated the design of the Philips Sonicate but doubted the technology. I am so glad the design (and money back guarantee) won me over! This is a spectacular toothbrush, better than the very best Oral B with the most expensive brush heads, without the design compromises. I was always bothered by how Oral B seemed to use the same hateful 'design-by-cost-reduction' method used by all of the most offensive mid-market white goods. Their brushes were definitely something to hide away. The Philips DiamondClean Black ...Read more
has been properly designed. From the mechanics, to the quality soft-touch plastic to the matching black brush heads to the brilliant travel case to the charging glass. Its a toothbrush that makes brushing a pleasure.1 comment
Philips S.Philips
Hi Damon,
We're glad you like it. Thank you for your feedback and for your kind words. Happy brushing!... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Great Toothbrush, stylish & great travel pack included!
This is a great toothbrush. Best toothbrush on the market.
The charger & travel case/chrager are awesome & look very cool. The brush itself is a step up from the previous toothbrush if that was possible. Very qiuiet compared to other models & the bruch heads fit well into the mouth.
The only downfall of this deal is the price. It is very expensive & you defiantly wont miss the price!!
1 comment
Philips S.Philips
Hi Jamo,
Thank you for your kind words about your Sonicare. Great to see your enthusiasm about the product. ... Read more
Thank you for your message. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Sonicare DiamondClean HX9352/04 (Black) compares to other Electric Toothbrushes & Flossers
Know better, choose better.
Captain FunSydney, NSW
- 2 reviews
Glad i found one in Bondi Junction
I had a white one that i bought in europe three years ago and it finally gave up when i accidentally dropped it on the hard bathroom floor. Bought black looks good and it does a great job. So glad i found it very convienient in Westfield Bondi Junction at the Shavers Shop.
1 comment
Philips S.Philips
Hey there, glad to hear you find our Sonicare convenient. But what a pity you dropped it on the bathroom floor, that's really unfortunate. Thank you for writing your valuable review, we appreciate it.
Kind regards,
The Philips Australia Team
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Never had cleaner teeth
My teeth have never felt so clean all day long. I love the smooth clean feeling from brushing for just 2 minutes in the morning and evening. My dentist even commented on my cleaner teeth and had very little plaque to remove during my last check up and cleaning.
1 comment
Philips S.Philips
Now that is what we like to read, Bronnie. Thank you for sharing your experiences here, we really appreciate that. How cool that even your dentist notices your improved oral health care, right? Don't ... Read more
forget to share your Sonicare-smile. ;) Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Goodbye expensive dentist bills.
Unbelievable power, great clean, easy charge - very happy! Easy to use, quiet - glass charge looks so modern on the bathroom bench. I love the travel case and the colour black.
1 comment
Philips S.Philips
It makes us very happy to read you enjoy the Sonicare that much. We understand your feeling and we love having you as a fan. Thanks for taking the time to write this review.
Kind regards,
The Philips Australia Team
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Do not regret upgrading!
I had the basic model sonicare which had finally died so I decided to upgrade because this was on special and has the Cashback offer. Really happy with it, charging is much easier and the chargeable travel case is great. Its also has 5 different settings which is good for my sensitive teeth and the brush heads seem better than the basic model.
1 comment
Philips S.Philips
Hi there, thanks for taking the time to review your Sonicare. It makes us happy to read you are satisfied with it :).
Kind regards,... Read more
the Philips Australia team.Similar opinion? Write a review on ieatwords.com.au!
Best toothbrush
Very good experiences with the new sonicare toothbrush. This is a really good gift for your family. It provides a really different experience that very easy to use with the longer battery life.
1 comment
Philips S.Philips
Hi there. Thanks for reviewing our product, we really appreciate the feedback. Happy brushing :).
Kind regards,
the Philips Australia team.
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Exceptional
I had my doubts at the very beginning but this actually does clean your teeth properly! Makes me want to smile all the time :D I highly recommend it to anyone
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Find out how Philips Sonicare DiamondClean HX9352/04 (Black) compares to other Electric Toothbrushes & Flossers
Know better, choose better.
Very clean after use
It approaches the tiny parts that traditional toothbrush cannot. Incredibly clean.
1 comment
Philips S.Philips
Hi there,
We’re very pleased to hear you enjoy the Sonicare-feeling so much. Thank you for your feedback.... Read more
Kind regards, The Philips Team AustraliaSimilar opinion? Write a review on ieatwords.com.au!
John HCairns
- 2 reviews
Early daze
I just returned home from buying my new Sonicare toothbrush and was immediately impressed, not only by the quality of product and ease of use but the results were far beyond my expectations! After one session I could feel the difference in the cleanliness and lack of plaque as well as see the difference in the whiteness of my teeth. I have always cleaned my teeth regularly with a (old school) toothbrush of good quality but to be able to notice the difference so quickly and markedly astounds me. I will write another review after using this machine for a month or so. Thanks Philips!
1 comment
Philips S.Philips
Thanks John! We really appreciate you taking the time to write this review. We will await the next review :)
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wow
from the first moment I used this toothbrush I seen a huge difference, just wow. love the 5 modes and cool glass charger, cleans teeth very well, looking forward to see how it works to whiten teeth. I purchased this particular toothbrush for its cleaning abilities in and around the gums.
1 comment
Philips S.Philips
Wow thanks! :) Thanks for sharing!
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best toothbrush i have ever had
I have used many different electric tooth (oral b, colgate, etc) brushes. I have found this to be by far the best I have ever used, for an absolutely thorough clean, but also the technology like be able to charge the brush in glass as innovative, practical and so easy to use. Furthermore it has helped as promised with helping me controling my gum issues, as well as plaque I have had. Thank you and once again, A 5 star rating for an amazing product!
1 comment
Philips S.Philips
Thanks for your kind words and taking your time to write this review! We really appreciate it :)
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Notable difference after the first use
My partner and i have only just purchased a sonicare diamond clean each and already we both have noticed a much cleaner feel than we experience with regular brushing. The travel case with built in charger has already come in handy and not having to worry about the brush head travel caps like previous models is more convenient.
1 comment
Philips S.Philips
Hi there. Glad to hear we have two more fans! The travel case is pretty sweet isn't it? ;) Thanks for the positive review.
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Ron MMelbourne
- 4 reviews
Great technological improvement
Our family has used an electric toothbrush for many years. I recently visited the Shaver Shop at Southland Shopping Centre in Cheltenham Victoria for another purpose and whilst I was there, I enquired about electric toothbrushes given the age of the current family model. I was shown various options, but settled on the above Philips Sonicate DiamondClean as a result of some excellent product knowledge from the very helpful staff at the Shaver Shop. One of the good bits of advice I had was that the staff actually used this model and could th...Read more
erefore vouch for its effectiveness. Needless to say I made the purchase and I have not regretted it for one moment. It certainly is a superior model to those which we have had in the past, (which were not made by Philips). The toothbrush works exactly as advertised, and I have been amazed at the efficiency it exhibits in cleaning our teeth. The functions are very useful, including the whitening function which I use extensively. And I have certainly seen a difference! Have no hesitation whatsoever in recommending this is a toothbrush. I think any person purchasing this model will certainly acknowledge its benefits to oral hygiene. I just love it!1 comment
Philips S.Philips
Hello Ron. Thanks for the kind words about the Diamondclean brush, and for submitting a useful review! We love feedback. ;)
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Find out how Philips Sonicare DiamondClean HX9352/04 (Black) compares to other Electric Toothbrushes & Flossers
Know better, choose better.
wezPerth
At last
I have moved from standard toothbrush to an electric brush for the first time ( after 53 years ). the Sonicare Diamond Clean is sensational, my teeth & mouth have never felt cleaner or looked better.
Was well worth the expensive price tag
1 comment
Philips S.Philips
Hi Wez. Sounds like the first day of the rest of your life! ;) Thanks for the kind words.
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TLFSydney
Best toothbrush I've ever used
I used to use the old oral b sonic that they discontinued, and I loved it. My teeth stain easily an my dental hygienist recommended it for getting rid of ugly red wine stains etc and also as a preventative measure. But now you can't get the heads anymore.
I ended up getting the Sonicare Black Diamond Clean, and it felt kind of dumb paying that much for a toothbrush, but I wasn't quite prepared for the level of awesomeness this thing delivers. It has a more powerful, higher frequency vibration that also seems to kind of pulse, unlike the oral...Read more
b, and really just gets in there and cleans superbly. If I felt dumb paying nearly $300 for a toothbrush I feel even dumber writing about how excited I am about it. So I might be the easily excitable type but trust me this thing is the ducks nuts. The only thing I don't like about it is that once it's done it's "thing" and finished it's timed cycle it cuts out completely. Sometimes you give a little too much love in one spot, then you have to manage and budget your time in the other areas otherwise you have to cycle through all the other cycles to your preferred cycle. Cycle.6 comments
Philips S.Philips
That's what we like to hear! Just like us, totally in love with the Black Diamond Clean and also a real pro in tooth brushing. Your dental hygienist will be proud of you ;-)
Just to add a foot note to my review: Recently I returned the toothbrush to Philips Australia, it turned out I had a faulty unit. I (next day delivery) posted it on the Thursday and had a replacement ... Read more
unit, no questions asked, by the Monday. Still the best toothbrush ever.Philips S.Philips
We're glad to hear this!
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Questions & Answers
Simon Hallasked
Hi, my Sonicare no longer turns on. The charging light constantly slowly flashes when it is on the charger, and all the lights come on when I take it off the charger, and nothing happens when i push the switch to turn it on.
2 answers
This happened to me also in the past few weeks. Philips were kind enough to replace via phone.
Philips S.Philips
Hi there, Simon. Thanks for asking. That doesn't sound good and we like to get in touch and see how we can help, but we like to do some troubleshooting first. Have you tried charging the product for 24 hours straight already? This will reset the product and may solve the issue. If this doesn't work, please contact our colleagues directly here for further assistance: https://www.philips.com.au/c-w/support-home/support-contact-page.html#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA
Kind regards,
The Philips Australia Team
LizJasked
We're having a very noisy problem with our black DiamondClean. We've replaced the heads as per Philips advice online, so we know it is not that...
Unfortunately now when brushing our teeth, it's so loud it sounds as if there's a hedge trimmer being used in the ensuite!! The other morning I used it without turning on so as not to wake my sleeping husband. This is not ideal!! Any ideas?
2 answers
We had the same issue. We were able to fix it temporarily using the advice in this video: https://www.youtube.com/watch?v=G-2QBRPq7DE&t=565s
But it appeared something was broken in our case and only extended its life by about 6 months. If you're still on your warranty I'd send it back.
Thanks Piet. My husband contacted Philips and they've resolved the issue for us by sending us a replacement handset unit. It's so nice to be back to brushing our teeth in peace & quiet!!! Philips really looked after us!
Torasked
Does all that intense agitating remove enamel from the service of the teeth?
3 answers
I don't think so, the vibration isn't that strong and the toothbrush is light and soft.
Not that I am aware and I certainly have had no problems with this and I have been using electric toothbrushes for many years.
Philips S.Philips
Hi Tor. Thanks for submitting your question here. We would like to refer you to our product experts. You can contact them at 1300 363 391, option 4 (for Australia) or at 0800 658 224, option 4 (for New Zealand). If you are from another country, please say so. Then we can find other colleagues who are able to assist you with the question.
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Philips S.Philips
Hey Tan, that is a great Christmas gift! We can imagine your feeling...it's called the Sonicare-feeling. A great way to start 2016. Thanks for writing your review!
Kind regards,
The Philips Australia Team