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Reviews

4.3

250 reviews
5
(160)
4
(39)
3
(23)
2
(19)
1
(9)
  • Build Quality
    3.2 (14)
  • Value for Money
    2.7 (14)
  • Ease of Use
    4.4 (14)
  • Cleaning & Maintenance
    4.1 (14)
  • Battery Life
    4.5 (14)
  • Noise Level
    3.8 (13)
  • Sensitive Teeth/GumsYes (6) · No (5)
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Reviewer Photos & Videos

Aimandtom

Aimandtom

  • 4 reviews

Fantastic!!

published

This is such a cool addition to our bathroom! Honestly, it’s so stylish from the toothbrush itself to the glass charging cup and handy travel charging case. We have no complaints and have switched from oral b to Phillips toothbrushes post purchasing the airflosser which in combination with the toothbrush makes my teeth feel incredible! My only issue is the two heads are the same identical and therefore makes it hard to be able to differentiate between my head and my partners but I just have to buy another coloured head I guess!



1 comment
Philips
Philips S.Philips
Cheryl

CherylMelbourne

  • 4 reviews

This is perfect

published

The vibration is gentle and soft, very comfortable for my teeth . Besides, it is very good looking, which is very important to women like me .

1 comment
Philips
Philips S.Philips

Life expectancy not up to standards

published

Does a great job on cleaning teeth. The actual toothbrush head does not last very long. First one lasted right at 2 years second one lasted 1 year one week.

1 comment
Philips
Philips S.Philips
Electric Toothbrushes & Flossers

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Kells

KellsMcDowall

  • 10 reviews

Not bad

published

Got this for my husband. We had one small issue at the beginning got that sorted and now he has had it for a while and is doing well. I love the travel case. The sensitive setting is still a bit too much for me but I'm very sensitive. My husband loves it and def notice his teeth are whiter since using it.

1 comment
Philips
Philips S.Philips
Bex

BexPerth

  • 5 reviews
  • 1 like

Well worth the money

published

I splurged when I bought this and was like "why am I spending so much money on a toothbrush" but it's honestly so worth it. So many settings to suit your needs and I love the easy (and funky) charging glass. The only thing I don't like is how expensive the new heads are, but I still recommend it!

1 comment
Philips
Philips S.Philips
Hilary

HilaryOakleigh

  • 4 reviews

Perfect with my arifloss

published

Love the brush! The brush has about many use and functions. Easy to clean and polish my teeth. It is lovely that it also had a function for sensitive teeth!

1 comment
Philips
Philips S.Philips

Hi Hilary, great to hear the brush was very much to your liking. Enjoy!

Kind Regards, The Philips Australia Team.

Justin

JustinMelbourne

  • 4 reviews
  • 1 like

Its good but not the best

published

It's a great toothbrush do not get me wrong! But with the price tag I feel like it could be better. There should be more technology on what teeth have been brushed and such. The charge is long but it doesn't feel like it's a great clean only a good clean.

1 comment
Philips
Philips S.Philips
Angrymum

AngrymumSydney

  • 4 reviews

Clean mode is enough for me

published

I bought this Sonicare diamond pink a few months ago. It has five models. However, I found everytime when I use it, I actually use clean mode only. The other four models have seldom been used. I can't see any major difference between this five models.

1 comment
Philips
Philips S.Philips
Private

PrivateSydney

  • 7 reviews

Great Toothbrush! Worth the extra money

published

I would not pay the $500 RRP for this and got it half price, however my teeth have been much better for it and it's so much simpler to use compared to other alternatives. Highly recommended for those who have had gum issues in the past as well as its quite gentle.

1 comment
Philips
Philips S.Philips
Electric Toothbrushes & Flossers

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Jason

JasonNSW, 2000

  • 7 reviews
  • 6 likes

Just average

published

I would say it's just average, not outstanding product doesn't seem much difference than other electronic tooth brush. it's not really effective to clean and prevent tartar than any other toothbrush and given its cost, I don't really recommand this product and also customer service is not good basically they can do nothing if you have any enquries.

1 comment
Philips
Philips S.Philips
Wen Cheng

Wen ChengNew South Wales, 2207

  • 10 reviews
  • 1 like

Perfect toothbrush

published
1 comment
Philips
Philips S.Philips
Estrid

EstridMelbourne

  • 4 reviews

Perfect! My gum stops bleeding.

published

I replace my old Oral-B electronic brush with this one. The movement of this brush is much more gentle and comfortable. My gum bleeds often when I use the Oral-B brush. Now I feel much better.
The brush is perfect except the price.

1 comment
Philips
Philips S.Philips
Yasmin

YasminKapunda

  • 6 reviews

Love the clean battery life not so great anymore after 2 years

published

This toothbrush gives me an excellent clean and is easy to take with me when not at home in the toothbrush case. I have had it for almost two years and the battery is now needing charging far more frequently (every 2 weeks). It used to last well over a month and was part of the attractiveness of the toothbrush. Still recommend it. It is far better two years in than other electric brushes I've owned. My partners brush failed after a year, but it was replaced without any fuss, and his new brush hasn't had any problems.

1 comment
Philips
Philips S.Philips
Lindy

Lindy

  • 2 reviews

Love It

published
1 comment
Philips
Philips S.Philips
David

DavidSydney, NSW

  • 20 reviews
  • 2 likes

$370 toothbrush and Helpdesk is off shore and utterly useless

published
2 comments
David
David

I managed to get through to a manager at Philips and he was amazing. Could not have been more helpful or nicer. I am very pleased with the outcome and was grateful for his excellent customer service in resolving things.

Philips
Philips S.Philips
Electric Toothbrushes & Flossers

Find out how Philips Sonicare DiamondClean compares to other Electric Toothbrushes & Flossers

Know better, choose better.

Compare all
Australian Consumer

Australian Consumer

  • 4 reviews
  • 1 like

Great Product highly recommend

published

I have found it to be the best I have ever used far superior to Oral B especially with treating my gums & the battery charge lasts a long time.

1 comment
Philips
Philips S.Philips
Ben S

Ben SMelbourne

  • 5 reviews

I love my Philips Sonicare Diamondclean toothbrush.

published
1 comment
Philips
Philips S.Philips
Gem

GemMelbourne

  • 4 reviews

Quite expensive but it’s worth

published

This one is so expensive!!!! But it did improve my teeth and whiten my teeth. If you decided to buy that, buy that earlier so that you can enjoy that earlier. I bought the rose gold one and it looks really good

1 comment
Philips
Philips S.Philips

This is great! Love it!!!

published

I'm just in love with this product. Love its look and functionality. I'm so happy with it! A charge can last for like 2 weeks. It's really convenient. Once it's charged, no need to worry about getting it charged very soon again.

Crystal

CrystalCanberra

  • 6 reviews
  • 6 likes

It’s really good

published

It’s good. Nice color and recharge once can use for 3-4 weeks. But you need to change the toothbrush quite often and not Many choice in the market comparing with OralB.

1 comment
Philips
Philips S.Philips
Page 4 of 13
See all Philips Sonicare DiamondClean reviews

Questions & Answers

STJ

STJasked

Sonicare DiamondClean HX9362/67 (Pink)

I have had my toothbrush for not even 2 months and it is already broken. The head doesn’t sit on right and it makes a lot of noise and just wiggles around but not really effectively connecting either the bristles to brush my teeth properly. I think I may have thrown out the warranty from inside the box but I would still have the email from when I bought it online.
I loved it when it was working but am disappointed that it’s already broken after not even 2 months use.

1 answer
Philips
Philips S.Philips

Hi there,

Thank you for sharing your review here with us. It's unfortunate to hear your Sonicare has stopped working properly. For further assistance, please feel free to reach out to our product team. You can reach them directly on 1300 363 391 (Australia) or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.

Kind regards,
The Philips Australia Team

Solomon J.

Solomon J.asked

Sonicare DiamondClean

how to change batteries

2 answers
Philips
Philips S.Philips

Hi there, Solomon. Thank you for your question in here. Unfortunately, the rechargeable battery inside your Philips Sonicare Toothbrush cannot be replaced. We hope this helps, but do let us know if you want to know anything else about your toothbrush. We're always happy to help.

Kind regards,
The Philips Australia Team.

Solomon J.
Solomon J.

Thank you very much

solomon

Jayde W.

Jayde W.asked

Sonicare DiamondClean

Hello. I purchased my sonicare in Aug last year; it was working fine and all of a sudden it has developed a fault. The brush or the head part of it is hardly doing a thing but the actual motor/handle part has become really loud, like its working overtime. What can I do for a speedy replacement seeing as it is still in warranty?

Thank you,
Jayde

4 answers
Roo
Roo

I have had three Sonicare toothbrushes that ALL developed the same fault. Motor works but no movement on the brush. The first one Philips replaced. Not buying one again, even though they are great when they work. Anyone recommend another premium toothbrush that has a bit more longevity? Especially for the price!

Fired Up
Fired Up

Get a friend to check the company website for the correct answer obviously

Jayde W.
Jayde W.

Huh?

Get an answer from our members and Philips representatives

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