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Reviews

4.3

250 reviews
5
(160)
4
(39)
3
(23)
2
(19)
1
(9)
  • Build Quality
    3.2 (14)
  • Value for Money
    2.7 (14)
  • Ease of Use
    4.4 (14)
  • Cleaning & Maintenance
    4.1 (14)
  • Battery Life
    4.5 (14)
  • Noise Level
    3.8 (13)
  • Sensitive Teeth/GumsYes (6) · No (5)
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Reviewer Photos & Videos

David

DavidMelbourne

  • 5 reviews
  • 2 likes

Great Experience

published

My wife bought me this product 1 year ago and I felt that it did progressively improve my oral health, It was obviously hard to get used to in the beginning but I actually liked it as it would never hurt your gum like a normal bruch would if you went hard enough. It's super easy to charge and will last you days and up to weeks depending on how much you use it.



My wife actually got hers broken last month and didn't have receipts, called up and was sent a new one right away. Great customer experience and after service. Well done!!

1 comment
Philips
Philips S.Philips
Jorja

JorjaHermitage

  • 3 reviews
  • 6 likes

High tech in a tooth brush!

published

High tech in a tooth brush! works great. motivates you by you watching your iphone as you brush to see whether you've brushed every tooth sufficiently and warns you when you apply too much pressure. the negative is the cost of the brushes, that have microchips in them to tell the base unit the type of brush. the types create different brushing patterns.

1 comment
Philips
Philips S.Philips
Blake Nolan

Blake NolanMeadow Flat

  • 2 reviews

Best Sonic Toothbrush ever.

published

Great product. My teeth look and feel cleaner and healthier. My dentist agrees too. I would highly recommend this product if someone is looking to get an electric (sonic) toothbrush. The battery lasts a decent amount of time where you don't have to constantly charge it. The toothbrush remembers your settings you choose for each individual type of brush head that you use for that specific purpose the toothbrush head is designed for.

1 comment
Philips
Philips S.Philips

Hi there. Thanks a lot for your recommendation, it means a lot to us! We appreciate you took some time to share your experience here, and we're very glad to hear it has been such a positive one. :-) Kind regards, the Philips Australia Team.

Electric Toothbrushes & Flossers

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Brodie

BrodieOOTHA

  • 4 reviews

Highly recommended

published

The price is, frankly, pretty insane. However, if you decide to buy it, you can rest assured that you're getting something high-quality.
If you are transitioning from a manual toothbrush to this (which is exactly what I did), expect your first few uses to be a little unpleasant. As the brush head does its thing, it vibrates so intensely that it tickles the more sensitive parts of the mouth. This goes away; you just have to tough it out.

1 comment
Philips
Philips S.Philips
K Lang

K LangGreater Melbourne (Outer), VIC

  • 5 reviews
  • 1 like

Best. Electric. Toothbrush. Ever.

published

This electric toothbrush has improved my overall oral health dramatically. I love how easily it charges, the settings and the feel on the brush in hand. It is the best electric toothbrush I’ve ever used. Won’t go back to anything else!

1 comment
Philips
Philips S.Philips
CascoTaevin96

CascoTaevin96Kirribilli

  • 3 reviews

The teeth are brushed very clean

published

This toothbrush is rather easy to use, the main style is like, cost performance is high, there are three kinds of modes, I normally just the first one, occasionally use the whitening, tooth brush very clean, just start will be a little uncomfortable, may be used to that, behind a lot better, a medical doctor said last time have dental calculus, should have to improve, anyway, always cleaning is not good ah, buy an electric toothbrush or very be necessary.

1 comment
Philips
Philips S.Philips

Hi Casco, we're pleased to hear your thoughts on the DiamondClean. It's great that you are happy with your toothbrush. Thank you so much for sharing your experiences here. Happy brushing!

Kind regards,
The Philips Australia Team

StepW

StepWSydney

This is brilliant, can't live without it

published

This is such a great product - expensive but worth every cent. Teeth and gums have never been healthier, and the charging options are great, especially for someone who travels a lot. We have had recently dealt with Philips customer service on something too and they were faultless. Couldn't recommend more.

1 comment
Philips
Philips S.Philips
Hayley

HayleyAU

  • 3 reviews
  • 3 likes

This is amazing

published

There is nothing better than getting into all the grim and food in between your teeth, an electric toothbrush is magical I use it for this exsact purpose, this way my arm doesn’t get tired from scrubbing it doesn’t it all for you :) I will never go back to a normal toothbrush again!

1 comment
Philips
Philips S.Philips
Yu88

Yu88Melbourne

Great product

published

I have used other brand’s electric tooth brush, but found that this is the best! Easy to use, so refreshing and I love the design too. I highly recommend this product.

1 comment
Philips
Philips S.Philips

Glad to hear this and thanks for sharing! :)

Kind regards,
The Philips Australia Team

Electric Toothbrushes & Flossers

Find out how Philips Sonicare DiamondClean compares to other Electric Toothbrushes & Flossers

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This is perfect!

published

I have never owned an electric toothbrush before and this is amazing my teeth have never felt so clean worth every cent!!! I also love the way you use the glass as charger and the bonus travel charger.

1 comment
Philips
Philips S.Philips
Tim B

Tim BSA, 5007

  • 3 reviews

Feel fresh everyday

published

It’s a really good toothbrush. I really like the fact that you can monitor how you clean your teeth via the app. The only issue is the fact that you’ve got to keep the app open to synchronise your brushing. I wish they add a fonction where you can sync your data every week.

1 comment
Philips
Philips S.Philips
Emma

Emma

  • 8 reviews

Amazing!

published

I love how clean this tooth brush makes my teeth feel. Feels like a professional dentist clean every time I brush them! Only down side is the price as it's quite expensive. Definitely worth it though!

1 comment
Philips
Philips S.Philips
GeorgeG

GeorgeG

  • 4 reviews
  • 7 likes

Very disappointing

published

Pathetic battery life. Died after just over 1 year of use (purchased Apr 2017). Googling this issue confirms the problem is widespread. I paid over $250 AUD for this brush, which did clean well when it worked. Btw, Phillips expects you to have an engineering degree to change out the battery.

1 comment
Philips
Philips S.Philips
Sally

SallyBrisbane

  • 6 reviews

So clean

published

I love how clean this makes my teeth feel. It's like a fresh burst in your mouth every day. Highly recommend this to anyone looking for a really good toothbrush!

2 comments
Philips
Philips S.Philips
Sally
Sally

Thank you

Bailey

Baileyperth

  • 11 reviews

this toothbrush is amazing

published

this toothbrush has improved my oral health and I haven't had to floss, but I still need to. I like the charge life of this product, it lasts for 2-3 weeks. My toothbrush is really easy to store in the charging glass

1 comment
Philips
Philips S.Philips
Electric Toothbrushes & Flossers

Find out how Philips Sonicare DiamondClean compares to other Electric Toothbrushes & Flossers

Know better, choose better.

Compare all
dylan

dylan

  • 5 reviews
  • 1 like

Fantastic

published

I just purchased this toothbrush along with the AirFloss as I wanted to cut down on dental floss wastage and it was recommended highly by my dentist! They are a perfect combo together and give a great fresh clean!

1 comment
Philips
Philips S.Philips
Yiros

YirosAustralia

Just over 2 years, sonic strength reduces when lightly pressed against teeth

published

As per title. I bought this just over 2 years and unfortunately now, as of 2 weeks ago, the sonic strength reduces when lightly pressed against teeth.

As it's over 2 years ago, it's out of warranty.

1 comment
Philips
Philips S.Philips
Luke D

Luke DCanberra

  • 6 reviews

Never had a better clean in my life!

published

I purchased this toothbrush along with the AirFloss as I wanted to cut down on dental floss wastage and it was recommended highly by my dentist! They are a perfect combo together and give a great fresh clean!

1 comment
Philips
Philips S.Philips
Emma

EmmaMelbourne

  • 4 reviews

The toothbrush does the job

published

The toothbrush removes easily the plaque tartar and all the food stucked between the teeth the charge last for 7 days easy to store and look fantastic highly recommend it

1 comment
Philips
Philips S.Philips

Hi Emma, thanks for your recommendation! Great to hear you're so pleased with your Diamond Clean. :-)

Kind regards,
The Philips Australia Team

Jason Lim

Jason LimMelbourne, Victoria

  • 26 reviews

Extended warranty from Customer Care and excellent customer service

published
5 comments
Philips
Philips S.Philips

Thanks for the positive feedback, Jason. Enjoy your new Sonicare!

Kind regards,
The Philips Australia Team.

Jason Lim
Jason Lim
Philips
Philips S.Philips
Page 3 of 13
See all Philips Sonicare DiamondClean reviews

Questions & Answers

STJ

STJasked

Sonicare DiamondClean HX9362/67 (Pink)

I have had my toothbrush for not even 2 months and it is already broken. The head doesn’t sit on right and it makes a lot of noise and just wiggles around but not really effectively connecting either the bristles to brush my teeth properly. I think I may have thrown out the warranty from inside the box but I would still have the email from when I bought it online.
I loved it when it was working but am disappointed that it’s already broken after not even 2 months use.

1 answer
Philips
Philips S.Philips

Hi there,

Thank you for sharing your review here with us. It's unfortunate to hear your Sonicare has stopped working properly. For further assistance, please feel free to reach out to our product team. You can reach them directly on 1300 363 391 (Australia) or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.

Kind regards,
The Philips Australia Team

Solomon J.

Solomon J.asked

Sonicare DiamondClean

how to change batteries

2 answers
Philips
Philips S.Philips

Hi there, Solomon. Thank you for your question in here. Unfortunately, the rechargeable battery inside your Philips Sonicare Toothbrush cannot be replaced. We hope this helps, but do let us know if you want to know anything else about your toothbrush. We're always happy to help.

Kind regards,
The Philips Australia Team.

Solomon J.
Solomon J.

Thank you very much

solomon

Jayde W.

Jayde W.asked

Sonicare DiamondClean

Hello. I purchased my sonicare in Aug last year; it was working fine and all of a sudden it has developed a fault. The brush or the head part of it is hardly doing a thing but the actual motor/handle part has become really loud, like its working overtime. What can I do for a speedy replacement seeing as it is still in warranty?

Thank you,
Jayde

4 answers
Roo
Roo

I have had three Sonicare toothbrushes that ALL developed the same fault. Motor works but no movement on the brush. The first one Philips replaced. Not buying one again, even though they are great when they work. Anyone recommend another premium toothbrush that has a bit more longevity? Especially for the price!

Fired Up
Fired Up

Get a friend to check the company website for the correct answer obviously

Jayde W.
Jayde W.

Huh?

Get an answer from our members and Philips representatives

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