- Sign in
- Write a review
234 questions from our users
Can you please advise how long to cook salmon and can l cook it on the wire grill
Also, do you sear your steaks before cooking and how long do u cook a steak them, also how long to cook chops?
Hey Bevi, for a fillet of about 300 grams our advice would be 15 minutes on 180°C. It's a personal consideration whether to sear or not to sear. If you like a nice medium steak that's definitely somet...
Read morehing we could recommend. Let us know if you have any other questions. Alternatively you could also call 1300 363 391 or contact us through social media.
Thanks
Sorry we're u referring to the steak fillet or salmon fillet ? Need to know how to cook salmon and steak
Can u Please advise about the other questions can l cook it on the wire grill??
...
Thanks
Sorry we're u referring to the steak fillet or salmon fillet ? Need to know how to cook salmon and steak
Can u Please advise about the other questions can l cook it on the wire grill??
...
How do you start the Viva airfryer mine is just going round and round then it shuts off?
I just put the dial on to 200 and the timer for 15 minutes and it works then
The timer knob starts my Viva Philips airfryer when that knob is rotated clockwise; then the airfryer stays on until the timer knob rotates back to zero. If yours doesn't start it might be faulty (min...
Read moree's the cheep one with no electronics. I don't know anything about other Philips airfryers; and friends/family have different brands).Hi Kate, thanks for reaching out. Is your AirFryer already up and running again? If not, then it would be great if you could give our colleagues a call on 1300 363 391 (Australia)
or 0800 658 224 (Ne...
can i fry battered fish or tempura prawns?
I am interested in purchasing a Philips viva airfryer but dont know too much about it . one question i have is,,,,, Does it take the place of the oil in frying the foods because I a have a gall bladder issue and con not have oil in my diet? Please advise not sure which modle i should buy advise
Hi Donna,
Thanks for your question. Great to see that you're interested in the Viva Airfryer. :) We're more than happy to tell you that you may have found the perfect cooking solution for your prob...
Read morelem, as the Airfryer indeed can be used without oil. You find our entire range of Airfryers on the following website: http://bit.ly/2hDXIpt. We have different sizes, as you can see: small ones for the small eater, but also big XXL ones for the entire family. Hope that helped! If you've got any further questions, please let us know.
Hi Donna, oil intake was a primary concern for me too. I bought this airfryer just a week before I embarked on a 12 month challenge to lose 30 kilos. I had to restructure my entire diet including wipi...
Read moreng out oils and fats. I can without a doubt tell you this airfryer will deliver food better tasting and without any need to use oil, in fact, any oil naturally occurring in the food drops into the bottom of the fryer so its delivering quality and healthy food with no loss of flavour. I could absolutely tell you that this machine has played a very big role in helping me shed my weight by still allowing me to cook the foods I love but in a much healthier way. This is definitely the machine for you. And yes, 30 kilos are gone in 51 weeks!
Can I use baking paper in the basket?
Yes but if there is not enough weight on it, it will blow around.
Hi Maria, thank you for your question! It is indeed possible to use baking paper in the basket of the Airfryer. There are a few things to take into account though: Make sure to never cover the basket ...
Read morebottom completely with it. To cook the food well, there needs to be a proper airflow through the basket. If you cover the bottom of the basket, this reduces the airflow in the basket, which diminishes the cooking performance of your Airfryer. It's also important to never put baking paper in the Airfryer without placing food on it - the baking paper would be sucked to the heater and could start to burn. We hope this answers your question! Kind regards, The Philips Australia Team
I bought a HD9220 about six months ago and use it almost daily. But the catch that holds the basket in place no longer works. It is quite a difficult and possibly dangerous operation to remove cooked food without special lying everything.
How can this be fixed? While it is probably still under warranty I have mislaid the receipt.
Lyn,
Your Air Fryer comes with a 2 year warranty, if i were you i would contact their customer service centre, to see what they can do if you have not got a receipt they are normally a friendly helpful company. ...
Read more The problem you are experiencing happened to me too but that was because i dropped the drawer, i was a bit wary using it, as you are. If i were you i would not use it until you contact them, as it could be dangerous and someone could get burnt. Their phone number is 1300 363 391 and you can contact them from 7 am till 7 pm Monday to Saturday. Hope that helps, Jill
Thanks for your reply. I rang the service centre who will replace the basket ($84) free! Without even a receipt!,
Wonderful service!,
Hi i was looking that HD9220/66 is 110V while HD9220/20 is 230V, please tell HD9220/66 can work in Australia with electricity without any issue? or HD9220/66 was designed for USA
I used it and i don't have any problems with it
Hi Rana, that's an interesting question. Both models are offered in Australia, so it's safe to say that it's not designed for the USA only. As for the effects on the electricity: we just asked our spe...
Read morecialists to look into it and tell us if there are any. You'll be the first to know as soon as we know more. Kind regards, The Philips Australia Team
Thank you very much, I have checked HD9220/66 in shop in Australia and it is 220V so it is good to work here . Thx
Is basket coated with Teflon? If not what is coated with? I want my cooking appliances to be teflon and plastic FREE.
Hey, Jane.
Thank you for your question. The nonstick agent in the coating contains a certain amount of PTFE (Teflon). PFOA is used for the production of Teflon and traces can be found in the compo...
Read moreund of the finished coating. We hope this answers your questio. For further questions about this, please reach out to us at Facebook or Twitter.
PFOA or PTFE is still PFAS
Can u use the air fryer with out the basket wanting to cook roast pork?
The fryer comes in two sizes. Each has a drawer that accomodates a basket that has a checkered wire for airflow. In the standard size a reasonable roast for 4 or 5 could easily fit. In the XL size a l...
Read morearger roadt for 6 or more 2 would fit. It would fit a smaller chicken too.HI Ali, thanks for your question. We do have to say that it doesn't sound like the best idea to use the Airfryer without the basket/handle, as a lot of heat will escape. This will most likely cause su...
Read moreb-par cooking results and we can't make any guarantees concerning safety. Therefore we'd like to advise against using the Airfryer that way. If you have any further questions regarding this matter, then we'd like to advise you to get in touch with our specialists on 1300 363 391 if you're located in Australia. We hope you'll find out what is the perfect way to cook your roast pork. Bon appetit! Kind regards, The Philips Australia Team
I've just noticed the Teflon is lifting off my basket. Can l please order another basket?
Hello Janice, thanks for asking. We advise you to call us on (if you are based in Australia)
1300 363 391 ...
Read more Mondays to Saturdays: 7:00 am - 7:00 pm EST Kind regards, The Philips Australia Team
Best contact your retailer.
I have just purchased the digital turbo star HD9643/17 will the baking trays available be ok or is there a special size for this model? Thanks Glenda
Hi Glen, thanks for asking. We advise you to contact our Spare Parts team here (if you are based in Australia) for further assistance.
http://www.philips.com.au/content/B2C/en_AU/support-home/support-contact-page.html ...
Read more Kind regards, The Philips Australia TeamSorry not sure about this question best to check with a retailer or Philips.
Hello, I just want to ask your opinions about the capacity of this specific model. It is 0.8kg and I'm wondering if the size is fine for a family of 3, where one is a toddler. I'm also looking at the Smith and Noble brand but the 3L cap looks too big. Thanks in advance.
Hi,
There are 2 adults in my family, our last cook in the fryer was 400g chips and there was plenty of room. We were even able to calculate the cooking times by going by the recipe book cooking time...
Thank you. This is helpful. Regards.
I find the capacity just right for two of us. Not sure about other models but this one works well. In case I need more like my children visiting I use it twice and since it does most in 15 minutes I have no issues.
What size is this airfryer in litres?
Hi there, thanks for asking. Please follow this link for the specifications of this product: http://www.philips.com.au/c-p/HD9220_40/viva-collection-airfryer-with-rapid-air-technology/specifications
Kind regards,
The Philips Australia Team
Can you do two layers of cooking on all models?
Im not sure with all models but id say that would be at the descretion of whos cooking and whst your cooking
Hi there, thanks for asking. We advise you to call us on 1300 363 391 (if you are based in Australia), we like to get in touch and see if we can help you.
Mondays to Saturdays: 7:00 am - 7:00 pm EST ...
Read more Kind regards, The Philips Australia Team
If you have a rack that fits into the basket, you definitely can. You can buy the one that's specially made by Philips or you can use any metal rack that fits in and gice you the height that you want....
Read more Bear in mind that one of the great benefits of the airfryer is that you don't have to put things in a single layer like you do in a regular oven. For example, I often hear people complaining that they can only fit 4 or 5 chicken wings in the basket. However, I point out that you can chuck a whole pile of wings it there, you just need to shake them around at intervals. The circulating heated air gets into all the nooks and crannies! I made some the other day and cooked about 14 wings at once and they came out beautifully. The uneven shape of the wings helped to create lots of spaces for the air to move around them.
I am planning to buy a airfryer, can you please explain the difference between HD 9220 and HD 9216 (also what's the difference between viva and daily collection)?
Hi there, thanks for asking. The main difference is that the HD9621/11 has a quick clean (handle can be detached from the basket itself) It also has a turboStar technology for faster and better cookin...
Read moreg. For further assistance please call us on: 1300 363 391
The philips answer here is completely wrong. Tanzir asked about the difference between model 9216 and 9220 and viva vs daily. Philips replied about unrelated model 9261 ...
Hello need to double check that the seperator of the fryer is removable and can be used as one big basket for moddel 9220/40
Hello Noha,
The separator is indeed able to be removed, so you can use the basket as a whole. :) ...
Read more Kind regards, The Philips Australia Team.
will the part no. 882991020010 fit the HD9220/50 model?
I require this 'part'---- how do I Order it ?
Hello Bernard, thanks for asking. Please contact our Spare parts team here for further assistance: http://www.philips.com.au/content/B2C/en_AU/support-home/support-contact-page.html
Kind regards,
The Philips Australia Team
Hi I'm looking at getting a Phillip Airfryer and was looking at the Airfryer - Black HD9220/20... Looking at the
Airfryer: Red HD9220/66 are there any differences besides colour? Specifically it appears there are various cooking times for different meats on the front of the red model... Will these also be on the black model?
Hi as far as i know the difference is not only cosmetic but one has temp that you adjust on thw outside and the other has an lcd panel.
Hi Dee, thanks for asking. Please take a look at this link. The main difference is indeed the colour.
http://www.philips.com.au/etc/philips/b2c/compareproducts.html?locale=en_AU&catalog=CONSUMER&ctn=HD9220/66,HD9220/20 ...
Read more Kind regards, The Philips Australia Team
I'm looking to buy a Philips Viva Collection Air Fryer & I can't find anywhere, the "litres" capacity for them ?
Hi Jodie,
Thanks for getting in touch with us, nice to hear that you are interested in our Airfryer! The capacity of the basket is 0.8kg, the dimensions of the inner basket are 19x19x5cm. Hope thi...
Read mores helps! Should you have any additional questions, please let us know.
How am I suppose to clean it? I read this review and find it very good. http://100review.com/things-to-consider-when-buying-a-dishwasher/
Going to buy the philip one
Hi Linda,
Nice that you are interested in purchasing an Airfryer of our brand! We would be happy to tell you more about it. Maybe this video is helpful to you: ...
Read more https://www.youtube.com/watch?v=SH4AFRKVr9k Have a look! And let us know if you have any additional questions. :) Kind regards, The Philips Australia teamGet an answer from our members and Philips Domestic Appliances representatives
Other Air Fryers
Extra Information
Philips Viva Collection Air Fryer is a ieatwords.com.au Awards Winner for 2019, 2018 and 2017
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.