Reviewer Photos & Videos
GiGiGreater Melbourne (Inner), VIC
100% excellent service and product.
I recommend phonebot highly!!!!
I first used phonebot when my Samsung needed repairing. I got quoted a by a store on Acland St a ridiculous price. And they were rude!!!
I went to phonebot and was pleased that there prices for the same service were competitive!! I had my phone repaired for a much better price within 1 day!!!
Since, I have purchased another phone for work. The friendly guys in the store helped me to activate, set up my personalised apps and choose the appropriate case. I appreciate all the products have a good warranty. Phonebot is my go to store for any phone queries or needs. They are reliable trust worthy and have excellent customer service.
Thanks PB
1 comment
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SumanSouth-Eastern Region, NSW
- 3 reviews
- 5 likes
- PhoneBot
- Verified customer
Iphone 7
I had got iphone 7 for $608 iphone was so bad condition not happy with the product. I had returned the phone back and they have received the phone I requested to refund my money ASAP because i am going overseas. But now I haven’t heard anything back from them seriously its bad customer service.
1 comment
Adam Z.PhoneBot
Hi Suman. Please contact us on 0394626936 during trading hours with your order number. You can also contact us on fb messenger via our fb page or website or use the contact us form. We haven't receive... Read more
d any correspondence from you in the past week or so and haven't received any iphone 7 back either. Our iphone 7 prices range from $450-$590 has for the past 4 weeks so am not sure who did you pay $608 to. Perhaps it's including shipping. We're here to resolve customer queries and complaints as after sales service is our top priority. Please contact us immediately to get this sorted Regards PhonebotSimilar opinion? Write a review on ieatwords.com.au!
EvieMelbourne
Awesome!!!!!
Fantastic service, the guy Sinh was so helpful and patient at reservoir store. Awesome service! Buy from them! Bought two iPhone 7s for Xmas pressies. Peace of mind with 6mth warranty. Highly recommend!
1 comment
Adam Z.PhoneBot
Hi thanks for your kind words and feedback
Cheers
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Would highly recommend
I have purchased two used phones both of which have been in perfect working order. No problems at all! Very happy customer.
1 comment
Adam Z.PhoneBot
Thanks so much
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SumitSydney
- PhoneBot
- Verified customer
Great phone at great price. As described
" I was looking to buy a refurbished or as new S8 plus and did not want to buy from Gumtree from unknown sellers or eBay.
Saw a deal on OzBargain from phonebot and what I liked is there is 7 days change of mind return so I was sure that in case I dont like the product, I can return it. Comes with GST invoice too so it's all legit.
The phone arrived in 3 days and its exactly as described, its as new and comes with 12 months warranty. In all, I recieved as new phone with peace of mind and no hassle of dealing with sellers on gumtree. I cam...Read more
e with everything I need, case, car charger, earphones etc. There was a minor issue of car charger not arriving with the phone but a quick chat with support confirmed that it will come as seperate package. It arrived few days later Highly recommonded if you are looking to buy a refurbished phone and want peace of mind. I will be happy to do business again with phonebot."1 comment
Adam Z.PhoneBot
Thanks for your feedback mate. Much appreciated
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Jennie BAdelaide
Great store-Would happily purchase from here again
I was super happy with the product I purchased, product was dispatched in good time and the employees i contacted were super helpful. i would definitely recommend and will purchase from here again.
1 comment
Adam Z.PhoneBot
Thank you so much.
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Chris smelba
Great item, quick and cheap!
Really easy dealing with these guys.. found them on ozbargain, best value for money. Fast delivery, good customer service. Would highly recommend!
1 comment
Adam Z.PhoneBot
Thank you!
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Great Guys Great Phone
The phone has not missed beat cheep price with 6 months Awesome can’t go wrong with these guys why buys do take a chance
1 comment
Adam Z.PhoneBot
Awesome. Thanks for your feedback
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Device was in A+++ Condtion. Performs very well & im really happy with it :)
I recently bought a Galaxy Note 5 Device for a good price as negotiated by 1 of the salesman and gave me lots of information about the phone such as providing lots of HD pictures and details of the device as I was unable to actually see the phone myself.
We both worked out a smooth deal and was shipped right after payment was processed on the day and the shipping was fast and I was excited to see it arrive very quickly. The phone performance is top notch and looks just like a brand new handset when unboxed.
The staff was very honest and...Read more
friendly mostly Bob as I was dealing with him from start to finish. I will buy from them again as they are trustworthy sellers with proper genuine phones NOT cloned/rooted or overseas models BUT complete Australian stock. Thanks Alot For Serving Me And Getting Me What I Was Looking For In a Smartphone :)Similar opinion? Write a review on ieatwords.com.au!
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- PhoneBot
- Verified customer
Great product great price
I purchased a Samsung galaxy S8 linked through OzBargain. Received the product and was very happy with it. Only improvement I could make was that I only received a confirmation of my purchase a week after the money was transferred from my account. Otherwise top notch.
1 comment
Adam Z.PhoneBot
Cheers
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The service I received today was fantastic. The seller was very approachable.
The store was easy to identify. I am satisfied with the service I received. The seller was approachable and very helpful. He explained and answered all my questions to my satisfaction.
I am happy to recommend friends and family to this store.
1 comment
Adam Z.PhoneBot
Awesome
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Great prices
Great prices for all phones and repairs. Good location in reservoir. Bought iPhone 7+ for a great price for all phones
1 comment
Adam Z.PhoneBot
Cheers
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received refurbished iphone se 64gig yesterday
Ordered this phone through "catch of the day", I'm very happy with the purchase, the phone came with an excellent cover, already installed tapered glass, lightning/usb cable, and wall charger plug. + free delivery. Will buy from Phonebot again!!
1 comment
Adam Z.PhoneBot
Awesome
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Best seller in Melbourne I recommend
Top seller in Melbourne I recommend to everyone, just buy from them, the guys very helpful thanks just buy it
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iPhone screen
Needed a new screen. Service was good and one of the better prices in reservoir. Happy with customer service and workmanship
1 comment
Adam Z.PhoneBot
Cheers
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Good service. Happy with the price
Will come back in future for another phone. Looked online at the website and got the best deal with phonebot. Great service, highly recommended.
1 comment
Adam Z.PhoneBot
Awesome
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Very poor customer service, don't buy from phonebot reservoir
Purchase iphone as soon as my credit card details processed the change in service was dramatic. The insignificant shop assistant became rude, condescending about my questions of how to setup and operate phone, saying his time was too valuable??
Got home asked my kids how it works etc all good but never shall i darken phonebots door again!!!
2 comments
Adam Z.PhoneBot
Hi Mark
Im the manager at phonebot and i sincerely apologize for staffs inappropriate response. We value ourselves highly on customer service and wanna educate/train staff appropriately in these situ... Read more
i was the only customer in the store at the time
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AllanSydney
Bad service after the event
I buy the iphone 6S 128G,but the phone have a problem
the sound adjustment button can not working and speech sound is too small
I go to tke applo shop to check the phone, Inspection results are part damage
I sent the message to the seller asking for after-the-fact service, but did not respond.
Not a good service attitude
3 comments
Adam Z.PhoneBot
Hi
All our handsets are covered under 6 months warranty. Kindly bring it in to our store or if you bought it online, please send it back to us for a replacement along with a refund of your postage costs
thanks
I checked the post, the goods have arrived, but no one contacted me to inform the refund time.
Adam Z.PhoneBot
Hi Allan
Kindly contact our shop to get the refund process immediately if you have returned the phone
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Great customer service.
Purchased an iPhone for my brother, we had a minor isssue with it, which was handled quickly and efficiently. Communication & customer service were fabulous as was the product. Highly recommended.
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nikVictoria, 3165
- PhoneBot
- Verified customer
Samsung galaxy s7 backpack battery cover
I bought a silver one on special (about $14) but they ran out, so then they sent me a full price black one (about $30+) no extra charge, i think?!,crazy...thanks! phonebot..
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Questions & Answers
Jonasked
Do A grade listed phones come with a bew battery ? Looking at a iphone 6 plus on your website.
cheers
Jon
No answers
Natalieasked
How long does it usually take for delivery to far north coast NSW. I would like to buy one today.
1 answer
Adam Z.PhoneBot
Hi Natalie
We ship using Australia post or toll priority. If you place an order today for far north coast of NSW, your most likely to get it sometime next week around Wednesday or Thursday latest
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Adam Z.PhoneBot
Thansk mate
Www.phonebot.com.au