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Friendly and knowledgable service!
Would have preferred to see the laptop we ended up purchasing in store along with some more comparable devices but the level of service made up for it! My son was asked the right questions as to what he actually needed as opposed to simply what he wanted. The tech support will be great too. My son is very happy to be getting the gaming mouse and headphones too. Thanks Veenay!
1 comment
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Kate W.South East Queensland, QLD
Exceptional service yet again from Veenay and his team!
I had a brief look at the online store before phoning and speaking with Veenay. We discussed at length my options and he remembered me from my previous purchase a few years prior. He understands the kind of machine I need to use and also was happy to accomodate my requests for specific requirements with colour/design/user-friendly etc. I also like that Veenay has offered me the 5 years of tech support as I've had some issues in the past and this really did put my mind at ease. I would happily recommend the guys at Precision and would certainly use them again in the future.
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Veenay T.Precision Computers
Thanks Kate - it was a pleasure to help you out and we are only a phone call away if you need any support down the track.
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Five stars for fantastic service!
Helpful, prompt, friendly and understanding the whole way through the ordering process. All staff that I spoke to were very friendly and always happy to answer any questions and provide quality help. The product was ordered and shipped and very quickly. And absolute pleasure to deal with.
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Veenay T.Precision Computers
Thanks for the feedback - much appreciate it
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Great service & a great range!
With one call to Precision, I knew exactly what I needed and they assured me it would be a simple transaction - and it was! Thank you for your assistance and patience. Fantastic service!
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Veenay T.Precision Computers
Thanks for the opportunity Chloe, was a little battle to get the finance approved but was all worth it at the end :)
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Tess TuckwellWide Bay-Burnett, QLD
Extremely Helpful
:The site was quite easy to use.
I'm extremely computer literate so worked well for a dummy like me.
:Had a large range of products to look at.
I had Veenay to help me.
Gave helpful advice and was very satisfied with the service provided.
;Would definitely purchase again.
Tess
1 comment
Veenay T.Precision Computers
It is great to hear that you found our website easy to navigate, but it can get overwhelming at times with so many products online. it was great to talk over the phone and navigate quickly to find a suitable product for you.
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samSouth East Queensland, QLD
great customer service
Great customer service, staff were friendly and knowledgeable making our purchase very easy. Got a great deal on a gaming pc and extras. Would definitely purchase from precision computers again.
1 comment
Veenay T.Precision Computers
Thanks for the Review :)
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DanniPerth, WA
Best customer service 5 star service
I live in Perth WA, I called & expressed my requirements for a laptop. I don’t understand all the computer jargon, Veenay was very patient, helpful & not pushy. I went away with the advice given & did my own research. Rang a couple more times with questions about several laptops. Very impressed with the non pushy advice & help I needed to make the right decision for the product that suited me best. Also very competitive price. Thanks Veenay
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Veenay T.Precision Computers
Thanks for the encouraging feedback Danni much appreciate it :)
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Fantastic purchasing experience
From the very start, the staff were so helpful and listened to everything I needed to get a PC for my teenager. So friendly and knowledgable and answered all concerns and queries. Helped with Finance options, so grateful. Family very happy.
1 comment
Veenay T.Precision Computers
Thanks for the opportunity Stephanie, it can get tricky at times to get the finance approval but we are glad to have an experienced internal team which supports us getting the applications in place.
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Zaccharias M.South East Queensland, QLD
Outstanding customer service and products
It was extremely easy to navigate around the store and always a helping hand around. Impressed with the wide range of products and ability to customise/ upgrade options. I was most appreciative of Veenay's product knowledge, advice and customer service.
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Veenay T.Precision Computers
Thanks for the feedback Zac, much appreciate it.
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Awesome
My Second Pc built through theses guys, they’re fast and very good with communication. Haven’t had any issues with my first and very excited for my second to arrive home
1 comment
Veenay T.Precision Computers
Thank you :) and we were absolutely thrilled to your repeat business.
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Bradley KajewskiSouth East Queensland, QLD
- 2 reviews
Fantastic service, very helpful
The store staff were fantastic from my very first phone call to pick up of my new laptop. Full services, warranty and information about my new laptop was provided. Would definitely buy again from Precision Computers.
1 comment
Veenay T.Precision Computers
Thanks for the review Bradley - much appreciate it.
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Excellent customer service
Best customer service I have had in a long time. Staff were friendly & knowledgeable. It made the purchase very easy. We will definitely be returning for future purchases. Thank you Veenay and team.
1 comment
Veenay T.Precision Computers
It is always a pleasure to help repeat clients - thanks for supporting our business Karen :)
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KristySouth East Queensland, QLD
Customer service is awesome
The team at Precision are incredible- nothing is too much trouble and if there is anything you need they are happy to go above and beyond- thank you for helping us.
1 comment
Veenay T.Precision Computers
Much appreciate the encouraging feedback Kristy.
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Excellent service
Found it very easy to find what we wanted and the advice from your team very friendly and helpful. We were very happy we went there and spoke to you.
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Veenay T.Precision Computers
Thanks Zoe :)
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LindaPerth, WA
Efficient and pleasant customer service
Precision Computers helped me finalise my purchase of a new MacBook Air. They were efficient and friendly and kept me in the loop with communication via email and phone. I am very impressed with Precision Computers and would recommend them to others. Thanks so much!
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Veenay T.Precision Computers
Thanks for the feedback Linda :)
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SteveSouth East Queensland, QLD
Great computer so far. Just what I needed.
Very easy to find Precision Computers, and there store is very well laid out.
Great variety of products and fantastic looking monitors
Sol far cannot fault the quality of the product I got
1 comment
Veenay T.Precision Computers
Thanks Steve - much appreciate the feedback.
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Tyra
- 2 reviews
Awesome
Wonderful service :) enjoyed this experience very much. It was so easy and I feel like my hard drive was in good hands. Very quick & clear communication and I was very well looked after.
1 comment
Veenay T.Precision Computers
Thanks for the Review. We are so glad that it was a positive result and we were able to recover the data.
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SJ KD FOLEYSouth East Queensland, QLD
The Best Small Business Better Then The Big Companies
Precision Computers based in Mount Gravatt have a great store so satisfied with there high quality service with everything at your fingertips, there products were easily sourced and easily labelled
1 comment
Veenay T.Precision Computers
Thanks for the Review.
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Fabulous Service
From the first conversation on the phone to the in person appointment, I found the service to be amazing. They were all very helpful and dug into what I actually needed and wanted before offering any advice that suited my budget and needs.
1 comment
Veenay T.Precision Computers
Thanks for taking the time to give us the feedback Rebecca. If you ever need any assistance we are only a phone call away.
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CherylRedland bay
Fast, efficient and pleasant to deal with.
The service in store was quick and helpful. Staff were able to find what I needed quickly and quote accurately. The process took only 20 mins from start to finish and there was no harsh sales or in your face promoting of things I didn’t need.
1 comment
Veenay T.Precision Computers
Thanks Cheryl.
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Questions & Answers
Jack S.asked
Why do you have 2 sites with 2 diferent prices
1 answer
Veenay T.Precision Computers
Hi Jack - Just to answer the query our old website is on the Big Commerce Platform which is not retail oriented as the Finance plugins don’t work. We have since developed a new platform with Retail as the view showcasing lot more products apart from computers. This site allows us to integrate the Automatic Finance Checkout which is ideal. We are still selling the packages on the Big Commerce site on Humm Little Things but the application needs to be done manually over the phone.
The retail side on the Big Commerce site will slowly be phased away and we will only concentrate on building and supplying High End Custom Designed Solutions from that platform. Currently while the designs are being implemented we have banners and links pointing the new website.
Hope that answers your query and do let us know if you have any more questions.
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Veenay T.Precision Computers
Thanks for the feedback Amber :) - We are constantly adding to our product range - but there is is only so much we can have on display due to such a large number of models available from the vendors -... Read more
we are extending the showroom and will be able to have more on display soon.