Gaig from roadside assist Ipswich Queensland was amazing, knew his work 100%
I very happy customer.
He arrived on time,and nothing was a problem,very polite friendly and knows his job ..very impressed

Received excellent Roadside Assistance from Shane (478) starting my Kombi Kamper again!! Prompt, courteous and professional service as always. Worth every cent to be a member and have this resource to call on when needed.

Would like to thank RACQ for upgrading my account a year early and for no more $$. They offered this to me without me asking. I have been loyal to RACQ for many years and am grateful that they take care of their customers. Great Job keep it up

I wartched my single mother neighbour being bullied and not being heard - the driver was beligerent and dismissive. After paying for a report from an Auto Electrician, getting RACQ out - wouldnt replace, then getting a report from Battery World and threatening to cancel all policies (after 2 days) they decided to replace as requested originally under warranty. Disgraceful treatment of a customer.

Bought a battery from RACQ when they came out to our vehicle, was more expensive than the stores but was convenient. Battery had a 2 year warranty, it failed after 2 years and one month. Rang RACQ and they told me they are very strict with their warranty dates.

Battery issues, engine problems, trapped somewhere, general engine problems, old car issues, even petrol locks not opening. Emergency fueling. Thank you so much. You guys are always fast and extra helpful.

Battery went flat on my car, RACQ told me that they have a suitable battery for $278 and that I wouldnt be able to buy it cheaper anywhere else; this is for a 96 commodore so that made no sense, rang around to a few battery/auto stores most expensive was much less than this and I got one for $128. All stores had the battery in stock so no idea why RACQ told me such a stupid lie.

Everytime I call for assistance no matter the time or day the recording always saus 'we are experiencing a high volume of calls'. Always! If they are always experiencing a high volume of calls they obviosly need more mechanics.

Called for a flat battery. The guy said it was practically brand new, nothing wrong. Just a light left on from not shutting my boot properly, hence the flat battery. I was in a hurry he told me I needed to buy a battery charger. In haste i went ahead & did. Phoned RACQ 3hrs after to inform them. They've essentially told me it will have to go through an investigation process & even then no guarantee of a refund. This cost me $125 for a device I didn't want or require & haven't even taken out of it's packaging. It's shameful.

Received a renewal today addressed to my mothers estate - she passed away in March last year. Thought I would do the right thing and tell them not to send any more mail. It was address to the estate so I guessed they knew she had passed. After selecting from 7 choice son the phone; keying in membership number and date of birth - they ended up call me back.

Did not want to speak to me until I send a copy of the Death Certificate..... REALLY!

Didn't need that detail when we closed her insurance policies.

In the end just threw the renewal in the bin. Wonder If there will be a reminder

I got a racv road side assistance about 2 weeks ago but still no membership mail or even any email nor they reply to emails that i already send them via their website. I don't even know what service that i am in and what is the coverage. Online chat is literally a joke. I got only one advise, Stay away!!

I called RACQ to replace 2 batteries. Service was great but 1 battery lasted less than 12 months. They replaced it, but the other one failed just outside the warranty period.

This morning my car wouldn’t start so I had to call RACQ roadside assist, they arrived within 15 minutes, found that my battery was dead and immediately offered to replace it, which only took 5 minutes! That was the quickest car service I’ve ever had! Thank you Andrew from Gold Coast RACQ, I was even able to get on to my appointment on time

Engine overheats due to lack of coolant... calls RACQ who proceeds to put in normal water and says it's fine to drive & overrides the cutoff, within 5 minutes the engine stops dead.... whole new engine required at a cost of $6000.... it really isn't worth getting them out it'll cost you heaps more in the long term!

2 days out of warranty for battery and years of being a loyal racq member they treat my like rubbish ours after my mother passed away it does not pay to belong