See the Best Plumbers in 2022 as rated by Australians on ieatwords.com.au.
Listing monitored by RACV

Reviews

  • Customer Service
    4.7 (623)
  • Timeliness
    4.7 (605)
  • Job Satisfaction
    4.7 (561)
  • Rates and Fees
    4.5 (395)
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John
JohnGreater Melbourne (Inner), VIC

Excellent service, quick and prompt & fixed

published

Excellent service and quickly fixed. I was away so my wife had to deal with this problem and RACV home assist was a perfect solution. I would throughly recommend this service to anyone



RACV
RACV S.RACV
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Saved

published

One of the isolation valves on a flick mix type started leaking on Saturday evening. Water was everywhere so we called RACV Home Assist. All fixed in a couple of hours. How good was that service? Excellent.

RACV
RACV S.RACV
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Brian McCrae
Brian McCrae
  • 2 reviews

Aftermath of the October Storm

published

Was advised by a neighbour there was a couple broken roof tiles. Rang RACV Assist and within 1 hour tradesman had arrived and was able to replace and silicone tiles back in place. As more rain was due this saved any further damage to my house. A great service.

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shannonli1997
shannonli1997Greater Melbourne (Inner), VIC

Extraordinary work, such a blessing to have their service

published

Very efficient, professional service from the reception call and the actual service, such a blessing to have them in our life! I am so grateful for their help! Can not live without them!

RACV
RACV S.RACV
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Needed plumber in a downpour.

published

I found water pouring through the top window frame area of my library during a heavy downpour. After phoning RACV Home Assist, the plumber arrived within minutes.

It was absolutely fantastic service. The plumber was friendly, and provided factual information and professional service. Overall, Home assist was very helpful and provided a speedy response. Thank you.

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Great service

published

Had Arjun from RACV home assist come out and get my hot water working again. Response time was great, service was 10/10, quick and professional. Will be recommending to everyone.

RACV
RACV S.RACV
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Highly professional

published

Matt was a pro. Strong communication skills over the phone. Turned up when he said he would and did an excellent job fixing our plumbing issue. Really appreciated the highly professional job.

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Arrived promptly, fixed a great service.

published

The plumber arrived promptly, he explained the situation clearly and replaced the parts to resolve the issue. Reliable Emergency service, very prompt & helpfull. Happy with the post-service situation Great Thanks!!!

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CFJ
CFJSouthwest, VIC
  • 2 reviews

Power outage gas heater problem

published

Found the whole experience from booking to fault fix was courteous, very prompt and efficient. Jacob the plumber was friendly and professional in locating and fixing our problem. Highly recommend this service.

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Kevin C
Kevin CFrankston
  • 3 reviews

Prompt and efficient

published

Damage to my roof caused by a storm was pronptly and efficiently repaired. I thoroughly recommend RACV Emergency Assist. The service representative was competent and friendly and advised me of my options for future action.

RACV
RACV S.RACV
Kevin C
Kevin C

No problem. My Membership No. is 522194

RACV
RACV S.RACV
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Pat N
Pat NDoncaster
  • 4 reviews
  • 1 like

An excellent service.

published

Plumber arrived promptly was very polite,fixed the heater quickly a great service.So good to have an emergency service reliable and available at all times it is peace of mind for customers.

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Em16
Em16Greater Melbourne (Outer), VIC

Quick and friendly great result

published

Luca was here within an hour of call out. After fixing the issue he waited to make sure no further leaks - had to make minor adjustment a before leaving. He was very polite and friendly. Highly recommend.

RACV
RACV S.RACV
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RACV Emergency Home Assist Worthwile.

published

Very happy with the service provided .The plumber arrived within the allocated time frame.He was very friendly efficient at doing his job cleaned up work site after finishing his job.No complaints with the service provided.

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When you need it this service is something you can't live without.

published

Taps is laundry decided to let go flooding the back part of our house at 11pm. Rang Home Assist and within an hour the plumber was at our doorstep. Washers replaced and our mind pit to ease.

RACV
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keith
keithGreater Melbourne (Metropolitan), VIC

excellent work by ray

published

This is the second time I have had Ray help with problems. In both cases he has been efficient and friendly. I cannot fault the service either time. The first was for a major overflow of an old water tank in the roof where I was losing 10 liters of water per hour, this time it was the toilet leaking. Both issues were resolved quickly and to my satisfaction

RACV
RACV S.RACV
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Chris
ChrisGreater Melbourne (Outer), VIC

Don’t waste your money!!!

published

Called for a burst pipe on a Saturday. Plumber arrived with no desire or intention to fix the problem and instead said I’ll get someone to contact you on Monday to discuss a quote then left. Meanwhile my family was expected to not have any water until then. Rang back and was transferred through to a manger of who supposedly arranges the tradesmen who gave even less of a care. Called my own plumber who fixed on the spot within 30mins. Will be canceling this service on Monday.

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Sean
SeanGreater Melbourne (Metropolitan), VIC

Leaking roof

published

Blake was quick, efficient and explained the situation. Repair was easy for him, but something I could not have done. Call Centre lady, exceptional and friendly
Thank you Blake and RACV

RACV
RACV S.RACV
Sean
Sean

1269607

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Essie M.
Essie M.
  • 7 reviews

Very disappointing service

published

Had a burst pipe, called the service and was told WITHIN an hour waited 2 hours again told within ANOTHER HOUR plumber will come, waited for 2hr 50min.No one came.

RACV
RACV S.RACV

Good Afternoon Essie, we’re sorry to hear that our Emergency Home Assist service did not meet your expectations. We appreciate your feedback. We will contact you to discuss this further.

Kind Regards, Robert - Social Media Consultant.

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Annette
AnnetteGreater Melbourne (Metropolitan), VIC

very Efficient Service

published

Trevor was very efficient and after checking the situation and fixed the problem quickly. He also explained situation clearly and told me what to do if it happend again Very good service from RACV and Trevor the plumber. Thank you.

RACV
RACV S.RACV
Annette
Annette

Membership Number 313710

RACV
RACV S.RACV
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Rachael
Rachael
  • 3 reviews
  • 2 likes

Quick, succinct- a pleasure to do business with

published

our plumber was excellent. Very efficient, solved our leaking taps on washing machine problem quickly - no fuss, everything sorted to our satisfaction. We would recommend RACV emergency service. Very polite and helpful.

RACV
RACV S.RACV
Rachael
Rachael

Sure- his name was Ray - thx

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BK53
BK53
  • 2 reviews

Fantastic Plumber Service

published

Mixer tap in on-suite wouldn't stop.
Called the service - within an hour a polite, knowledgeable, communicative plumber arrived and made it safe. Also diagnosed an underlying problem and gave great advice.

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David
DavidGippsland, VIC

Rip Off

published

First time I try to use the service, I'm told " sorry not covered" ( the kitchen stove)
I am so annoyed I cancel the service.
Weeks later a further monthly service fee is debited from my account.
I am currently on hold trying to resolve this farce.
I expect better from RACV!

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Lily
LilyGreater Melbourne (Inner), VIC

Fantastic Plumber Service

published

From placing the call, to the plumber coming out was fabulous !
Kitchen tap mixer was secured back into place preventing an accident ready to happen with my elderly mum.
The plumber was polite, prompt and experienced.
We couldn’t be without RACV Home assist .
A credit to RACV employing dedicated staff.

RACV
RACV S.RACV
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Mary
MaryGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Excellent job!

published

Plumber arrived within the hour to fix a flowing tap, which couldn't be turned off. The fix was handled very efficiently. My elderly step-mum lives at this house, and was quite distressed. It is a terrific service to have to get emergencies like this fixed quickly.

RACV
RACV S.RACV
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David
David
  • 2 reviews

Sunday afternoon disaster averted!

published

Late on a sunny Sunday afternoon wrapping up a day of gardening a knock on the garden tap caused a burst pipe below the ground resulting in no water to the house. Once my shock had passed, a quick phone call to RACV home assist had a plumber booked in under 5 minutes with Eli L plumbing on site in about 45 minutes. 20 minutes later job done, water back on and all I had to do was make one phone call on the worst day of the week to get a trade on site. RACV home assist - worth every cent. Thanks to Eli L for a great job and RACV assist for excellent customer service.

RACV
RACV S.RACV
David
David

Cheers Robert - credit where credit is due. Would be great if you could pass on my thanks to the plumber who attended. Top operated. Cheers

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