As you may I have seen I have been in an ongoing issue with Rebel about being charged three times for YBells I bought from the online store. Today is the 28th of December and the only solution I have had is going to PayPal and NAB and lodging disputes on the transactions that were incorrect. Rebel Sport made no effort to rectify the issue. Now after three weeks later I still have one charge outstanding on my Citibank account. I still live in hope Rebel will be responsible and compensate me for such a hassle. I’ll let you all know how I go.

Santa brought a kids boxing bag n gloves. As seen in photo didnt last 2days :( 1st hit saw seems about to fall apart. And then yes. Seems fell apart and out came foamy stuff. Not a happy customer

I cant believe this company, I spent an hour on the website and phone contacting there help centre, all I wanted to do is buy a Christmas gift voucher for my son that lives in Sydney, I live in New Zealand and bank with an Australian bank but this is not good enough for them.
All this carry on, no one Knew anything.. and at the end of the day with emails going back and forward, they only trade with Australian people, even if you’re an aussie and live out of Australia put your money away folks these people don’t want to know you.
(Put this on your website and be up front about it and tell your staff in the call centre)
never come across anything like this in a large company like this before unreal.

I purchased a Speedo EVA Mash Up Kickboard with an online sale at a great price. Unfortunately the wrong product was packed which I only realised once it was unpacked at home. After contacting store staff, they were very apologetic and the wright kickboard was given.

I was @Pacific Fair Rebel today & the whole time my daughter & I were in the store we were being followed by staff simply because of how we look this made me so uncomfortable rebel lost $300 in sales just from me let alone my daughter who was going to purchase 3 complete outfits which included shoes, were don’t believe in credit cards or after pay they would’ve been cash sales. We weren’t the only people they did this to, if you looked like Mediterranean they would follow you. It’s almost 2020 & we live in a multicultural country and for my daughter to be treated like that you should be ashamed. We are on holidays on the Gold Coast I can tell you now I’d never be treated that was in my local Rebel in Western Sydney NSW

Stuff here is so ridiculously expensive compared to what we all know it costs to make. They charge as if their stock was made by well paid workers in Australia rather than dreadful sweatshops in Haiti, Bangladesh and wherever else the value of human labour is the least. As a result alot of their stock is often crappy quality despite the price tag. Meanwhile their staff are clearly rewarded as individual salespeople and they act like it. It is really annoying. Sometimes you can't find someone, and then when you do they latch onto you until they think they've convinced you to buy something and they put their stupid sticker on your item before you take it to the counter.

Hi I brought to large shirts for my partner but they dont fit can I exchange them for a bigger size ? And can I go in store and do this even though I brought online?

I recently visited the Westfield Carousel store looking for some training shoes. I have only previously purchased runners and had no idea what to look for but the sales rep was very helpful and patient, as I wanted to try 3 or 4 different brands before making a decision. I ended up with an excellent pair of shoes I was thrilled with.

I buy here always, get good equipment for myself, I box you see and they always help me buy what I need. What I would like is a bit of a reduction in prices

Ordered 3 kids shoes, 2 kids slides and 1 kids shirt online and went to your Melville branch the following day to pick up. Apparently the items were not ready yet so we asked if they can prepare it and we'll wait. Manager declined because of the number of items ordered but offered to mail it instead. Mailing is not an option for us because we already lost a parcel before so we just asked to cancel our order. Manager happily wasted manpower to cancel the order instead of just using that same time to prepare the items. Fantastic judgment there - not.

I regularly shop at Werribee and I can tell you they have their challenges but they maintain excellent customer service and professionalism.
The rebel team have great product knowledge and they listen, well done guys.

Recently purchased 2x NBA singlets through the online store with an impressive 20% off (Online Only Sale). Unfortunately the sizing wasn't correct (i ordered a smaller size). Reviewed stock levels for nearby stores, went in-store where the staff member on duty was happy to provide an exchange for the correct size. Seamless online experience with the added bonus of in-store exchanges!

My old sneakers had a lot of wear, in fact they were disintegrating, yet very comfortable, and I didn't have to worry if they got a bit dirty. I knew they wouldn't last forever so once I got paid it was off on a quest to find a new pair I liked at a price I liked. New sneakers are generally $100 plus, however there's usually old stock or discontinued lines that are on sale if you look. By signing up to be a Rebel VIP Member I got a new pair of Nike's for $79. The other consideration is comfort. I spend $30 on cheap shoes from Aussie Disposals. Those are not comfortable. Lesson learnt - don't pay to much, but also don't pay too little.

I visited the Eastgardens Westfield Pagewood Rebel Sport store 1 month ago.

One thing I noticed was the shortage of floor-staff. I understand that they're trying to maximise their profits.....so I get it.

However, when I finally caught someone's eye, they scattered and went in the opposite direction, trying to avoid me.

Took me at least 15 minutes to hunt down assistance from a staff-member on the floor!

Ordered women Adidas sneakers online and when received both shoes had the pull on tags at the back on the heel cut off. Phoned support line straight away and they would not resend a pair to me directly or to the local shop for me to go and swoop over. They said they would have to be sent back first or returned, even thou the mistake was made by them. Will not shop with these guys again, absolute joke!

Went to Rebel Sport at Westfield Coomera yesterday and purchased some boxing mitts. They are fantastic quality and great value for money. Staff were very nice and helpful also. Thank-you for a great shopping experience!