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HeimanaSouth East Queensland, QLD
Outstanding service and excellent support
I have been dealing with Dane, one of the finance manager from day 1 when I first called up to understand the process and timeframe so I can confidently secure our property when making an offer. The team at Reduced has been wonderful, offering me continuous follow ups and support with the administrative paperwork. Joel from the back office has been extremely helpful and prompt given our tight deadlines to meet Finance and B&P conditions. Without any doubts in my mind, I can strongly recommend Reduce Home Loans as your lender they have the most competitive rate currently, they know what they are doing and they value you as a customer which is the biggest difference if you compare it to other lenders including the big banks.
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Great rate and easy signup
What more do you want in a home loan. Fantastic rate and easy signup process, no hidden nasties after the approval. Very happy overall and would recommend to others trying to save on their home loan.
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StaceJSouth East Queensland, QLD
- 3 reviews
Best Interest Rate
It was an easy application process and there were no extra costs. This was the lowest interest rate we could find, so far no problems with Internet banking, their customer service respond quickly to queries.
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TimGreater Melbourne (Metropolitan), VIC
Best variable interest rate
Easy application process, great customer support and the best variable interest rate in the market. Communication and feedback during the application was prompt and helpful, and absolutely no issues with the product provided.
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Lowest rate in the market and fantastic customer service!
Nick Freney was brilliant to deal with and always made me feel like a highly valued customer, responding to my questions in a timely manner and demonstrating a great deal of empathy and patience. This was the best rate/product in the market and I was blown away by the amazing service - thanks Nick!
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Very Helpful to this First Home Buyer
Dealing with Leon was such a pleasure. I'm a 25 year old first home buyer and I wasn't too understanding of the world of property purchasing. It's good to know that I'm getting one of the lowest interest rates in the country. I was a bit nervous throughout the whole property purchase dealing with the sales agent, solicitors and contracts; but Leon was very responsive in getting back to me and very helpful with all my questions.
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GeordieSouth-Eastern Region, NSW
Genuine customer service. Great result
I really appreciated the way reduced were willing to delve into my circumstances and genuinely try to make it happen rather than flick me because I didn’t tick all the boxes for the robot.
I was lucky enough to be assigned to Nick Freney and I couldn’t be happier with Nicks genuine and honest approach.
Thank you Nick, you have no idea how much this will help me.
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Jodie CSydney Surrounds, NSW
- 2 reviews
No. 1 in service and interest rate
I shopped around for ages, and my own bank that I had been with for six years could/would NOT even compete with the interest rate. Dealt with the one person from start to finish. Great service. Highly recommended.
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Great rate for refinancing and great service
Dane provided excellent service and the rates are fantastic. I can recommend reduce home loans. The paperwork looks a bit overwhelming but the team will guide you through it. In the end low rates are the reward.
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Cheapest rate on the market, you can’t beat it!
Cheapest rate on the market, you can’t beat it! Great service, very responsive, highly recommend to anyone chasing the cheapest rate on the market, every % point adds up to save you $
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Brad G.Southwest, VIC
Best decision I made in a long time!
Nick was fantastic from the start. He took time understand my complicated situation and tailored an approach that allowed me to protect my home, free up some cash while saving a heap on mortgage repayments through a market leading rate.
He worked hard behind the scenes to meet tight finance deadlines, escalating where needed, following up and keeping me informed along the way.
I would definitely recommend after my experience and would give 6 stars if I could!
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Great value loans
Do yourself and your bank account a favour, talk to Reduce Home Loans, spend a little time doing all the paperwork and let them save you a bucket on your loan repayments. I refinanced a couple of loans to a much better rate. Stop thinking about it and give them a call!
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Grant B.South East Queensland, QLD
Good home loan
All round a good experience switching to Reduce just the time it took to get the loan in place was the only negative, but the low rate makes it worthwhile.
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Jojo MundackalSydney, NSW
Great service provided
Very good service provided to complement excellent home loan rate. All costs were already mentioned upfront and there were no unexpected costs. I am very satified with the rate received.
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EvieSouth East Queensland, QLD
- 2 reviews
Good!
Saved heaps! Great customer service, lovely people and quick phone pickup! Only downside is the loan docs are more painful than from my bigger bank. But well worth the pain!
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Solid home loan
Good experience for switching home loan. Happy with new percentage of my home. Found some communication with staff a bit repetitive and frustrating and the process took longer than anticipated.
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Perfect for those who want a non complicated loan and a good rate
Reduce Home Loans are a very forward thinking loan provider, they are improving the application process after receiving feedback, proving their dedication to their customers.
I choose them for the low rates, meaning more money in my pocket.
Netbank is basic, but still has everything.
Perfect for those who want a non complicated loan and a good rate
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Great Rate
It was a longer sign up process than expected, however overall we're very happy and think the rates provided are second to none. Also Reduce just confirmed over the phone yesterday that the latest interest rate cut will be passed along which is great news.
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Ben MGreater Melbourne (Outer), VIC
- Verified customer
Very happy with the rate
Very happy with the rate. Only wish we had refinanced with Reduce sooner. Leon was great in getting the pre-approval and approval. Communication and timeliness of responses from the Settlements Team could be improved. Overall we are very happy with the move although we are yet to hear if the latest interest rate cut will be passed on
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Raj
- 2 reviews
Excellent customer service
Excellent customer service.I am really satisfied with their service .They answer all your queries very quickly & help to fill all documents.The lower interest rate is best in the market. I WOULD definitely recommend them to my friends & colleagues.
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Questions & Answers
SarMcasked
Has anyone received the new rate of 2.39 percent. I queried with Mezy and they have said the rate is only for new customers which seems really unfair and not exactly a reward for loyalty. Anyone able to have this reviewed?
No answers
Jackieasked
Hi I currently bank with CBA and have my current mortgage for my home and for a land. I am currently planning to buy a house and land package and sell my current house. We also have 2 car loans. How can I work this?
1 answer
Reduce H.Reduce Home Loans
Hi Jackie, thanks for your question. Give us a call on 1300 733 823 and you can chat directly with our Finance Managers who can discuss options tailored to your situation. Otherwise, you can email your query to [email protected] with details of your situation and our Finance Managers will get back to you.
Rajasked
When will the recent RBA cut be passed onto your existing customers?
13 answers
I was told it will be passed on straight away.
Their rates have been slashed only for new customers, not existing ones. I emailed their customer service team & got the response that they cannot confirm yet & are still coordinating with the funder. Dunno how much longer that's going to take.
I’m sure if rates were going up they would pass on the rate increase immediately! I wasn’t aware that ‘variable’ rate product meant it can go up but not down!
Given I have the exact same product as the one they are advertising as 2.44% online, how can it be ethical that they charge us a different price??
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