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Reviews

4.2

821 reviews
5
(476)
4
(223)
3
(16)
2
(24)
1
(82)
  • Transparency
    4.2 (343)
  • Customer Service
    4.2 (354)
  • Loan TypeVariable Rate (339) · Fixed Rate (12) · Split (7)
  • Application Process
    3.8 (344)
  • Timeliness
    3.8 (333)
  • Loan used for
    • Refinancing (187)
    • First Home (49)
    • Investment Property (32)
    • Second Home (27)
    • Renovation (2)
    • Home Construction (2)
  • Loan Term27.514 years (179)
  • Online Tools
    3.8 (138)
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Steve G.

Steve G.Greater Melbourne (Outer), VIC

Spot on peops..!

published

Great work Team Reduce..! The process took a while but we got there in the end and the interest rate is going to save us well over $6000 a year..! I am planning to recommend Reduce to everyone I know..!



Mark C.

Mark C.South East Queensland, QLD

Very low rates

published

I found the customer service very responsive whenever I rang with questions. There were no hidden costs and I could not find a better rate on the market and I looked very hard.

Friendly helpful staff.

published

Great rates making it an easy decision to change. Happy to recommend to anyone reading. Process was not difficult, a little time consuming, but no different to any other financing.

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Ben C

Ben CSouth West, WA

  • 2 reviews

Great customer care and the best home loan rates

published

Great customer care, very personal and fantastic lending rates. The lender was easy to deal with. I'd highly recommend reduce home loans for anyone applying for a home loan. A++++



Jags

JagsSouth East Queensland, QLD

  • 2 reviews

Lowest rate

published

Helped to find lowest interest rate and good. little delayed in process. evaluation fee gone up little. but otherthan that i am happy to recomend reduced home loans to my anyone.

Matty R.

Matty R.South East Queensland, QLD

Painful and unorganised

published

Excellent

published

Great experience with reduced home loans. Best rate on the market and the process to get my loan approved was a breeze. Would recommend to anyone who's looking for a home loan.

Mohamed

MohamedVictoria

A Fantastic broker efficient, reliable extremely professional and very experienced. Honest all the way

published

Very honest and experienced . Very professional and knows his products really well. Very helpful and precise . Recommended to others who said the same. The best broker in 21 yrs. Excellent customerservice

Best Mortgage Rates in the Market

published

Overall, I was satisfied with my home loan experience with Reduced Home Loans and have also recommended them to colleagues and friends. Costs were minimal, however the application process can take some time. Though I was advised that this will be rectified in the near future. Definitely would recommend in order to save money on your home loan.

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Nick

NickWimmera, VIC

Excellent interest rates

published

The service from the broker was punctual and communication was constant throughout the process. The interest rate offered is market leading and the products available are tailored to your needs. I would recommend Reduce Home Loans and go through the process again.

scubaannie

scubaannie

  • 2 reviews

Best interest rates

published

Reduce have the lowest interest rates and it was a quick process to get approved! Good communication. It was very smooth process. Would do it again if I had to!

Market leading rates

published

Very happy with the service I got from these guys. The admin aspect is never fun, but they are unparalleled in terms commercials - excellent rates and well worth the effort to switch. Five star.

andrew.westaway

andrew.westawayGreater Melbourne (Inner), VIC

Great service and extremely cheap rate

published

The home loan rate provided was very attractive and is initially why I went with Reduced Home Loans.
I had a short settlement date and was worried it may not be met however the team at Reduced Home Loans was able to complete the application and have contracts ready for my review and signing within 4 weeks.

Greg C.

Greg C.Sydney Surrounds, NSW

  • Verified customer

It's been a good choice

published

I have converted multiple loans through reduce. Nick Freney sorted everything out. Talk to him if you want to cut a percent off your loan with the big 4. He will always call you back and answer emails. My process took a while to go through but I had alot of loans to sort out. Thanks Reduced for your support.

Romeo

Romeo

  • 6 reviews

No communication and no follow ups, Worst customer service.

published

Good luck if you’re going with them. I had to make 50 calls to find out about my home loan that was just for a refinance. No one calls you back no one follows up. No one bothers to do anything. Charge you $1200 approx app fees etc. and get crap service. Might as well go with other banks or online lenders but not them. Be aware. Rate is little low but service is worst!!!!

1 comment
Reduce Home Loans
Reduce H.Reduce Home Loans
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asanga

asangaSydney, NSW

  • 3 reviews

Documentation process was bit confusing and took longer than we thought but very happy with the switch

published

Documentation process was bit confusing and took longer than we thought but at the end it all went well and settlement was very smooth and quick. online account is very simple and easy to manage. Debit visa cards come in handy and you can use your offset account to pay for things. Best of all the low and competitive interest rate is saving us lot of money compared to our previous lender. Very good customer service and they are always happy to help via emails or phone. Overall very happy with the switch to reduce home loans from one of the big banks.

Tomek

TomekGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Best rates and great product!

published

Great rates, great protal and product. Takes a bit of time to set-up but completely worth it in the end with the cheapest rate on the market! They told me they are working to improve on that so definitely the place to go for a loan.

Great rate

published

able to get us a really low rate compared to what is offered to general public.
Process was a little longer to do than expected but worth it for the rate

Non

NonGreater Melbourne (Outer), VIC

  • 4 reviews

Disregard my review

published

Disregard my review, there is no point in reading my review. This Product Review website is useless and misleading. Check reviews on some other website. No need to be here.

Harry Zhou

Harry ZhouGreater Melbourne (Inner), VIC

Excellent service and incredible rate

published

Before I chose Reduce Home Loan, I have some conservation about the online home loan service provider. RHL team members are extremely helpful and provide assistance on time to help me through the loan application process smoothly. Their online home loan signing experience is incredible and I would say it beat any major bank bureaucracy! I would not hesitate to use their service again and recommend it to anyone else.

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Questions & Answers

SarMc

SarMcasked

Has anyone received the new rate of 2.39 percent. I queried with Mezy and they have said the rate is only for new customers which seems really unfair and not exactly a reward for loyalty. Anyone able to have this reviewed?

No answers
Jackie

Jackieasked

Hi I currently bank with CBA and have my current mortgage for my home and for a land. I am currently planning to buy a house and land package and sell my current house. We also have 2 car loans. How can I work this?

1 answer
Reduce Home Loans
Reduce H.Reduce Home Loans

Hi Jackie, thanks for your question. Give us a call on 1300 733 823 and you can chat directly with our Finance Managers who can discuss options tailored to your situation. Otherwise, you can email your query to [email protected] with details of your situation and our Finance Managers will get back to you.

Raj

Rajasked

When will the recent RBA cut be passed onto your existing customers?

13 answers
Mohamed
Mohamed

I was told it will be passed on straight away.

Raj
Raj

Their rates have been slashed only for new customers, not existing ones. I emailed their customer service team & got the response that they cannot confirm yet & are still coordinating with the funder. Dunno how much longer that's going to take.

Craig
Craig

I’m sure if rates were going up they would pass on the rate increase immediately! I wasn’t aware that ‘variable’ rate product meant it can go up but not down!
Given I have the exact same product as the one they are advertising as 2.44% online, how can it be ethical that they charge us a different price??

Get an answer from our members and Reduce Home Loans representatives

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