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DavGreater Melbourne (Metropolitan), VIC
This is what excellent service looks like!
Leon from Reduce Home Loans managed the process from start to finish. He was extremely knowledgeable and facilitated the two loan transactions without any issues. I would definitely recommend to anyone who looking for a quality product and huge savings.
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Alkesh PatelPerth, WA
- 2 reviews
- Verified customer
Real deal....gr8 BIG 4 killer.
Gr8 dealing with Reduced homeloans when was going through difficult time for land settlements matters, but they speed up process to next level and finish it.Prompt responses all the time.
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MichaelGreater Melbourne (Outer), VIC
Great rate - long process
Great rate and good communication throughout the application/approval process. Took a really long time from first contact to settlement (3 months) but now that it is done I am happy we made the move.
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David E.Sydney, NSW
- 3 reviews
Unbeatable interest rate! And great customer service.
Outstanding interest rate! Far better than any other rate I could find. Fantastic customer service from Leon. Thank you again. We are very happy happy with the outcome.
My only complaint was that once documents were sent, it was a little confusing about who I was dealing with. Reduce Home Loans are the face of the loans, Mortgage Ezy are who you contact re: settlement, and Adelaide Bank is the final destination.....
but that final destination is the best rate in the market.
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ADPGreater Melbourne (Inner), VIC
- 2 reviews
One of the best interest rates
Bit difficult during the set up but once it is set, just enjoy the low rates for the rest of life :-). One thing you need to understand is that they provide such a low rate as they have to reduce their costs. Due to this, you don't normally get a help with application process as of being re-financed by big banks or through a Loan Agent but, those efforts are worth enough for the rates offered.
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Best rates and customer service!
Reduce was very easy to work with. No addition fees. Lowest interest rates. Great service! Easy online platform to use. They ring you to ensure you're still happy with the product.
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Tilash F.Greater Melbourne (Outer), VIC
Great deal...
Reduce home loans have very competitive interest rates compared to the market however the process took a while but worth the effort and time in the end. I would highly recommend Reduce home loans to anyone.
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MeganBendigo
- 3 reviews
Great Rate, ok service.
Great rate for refinancing. Found service a little more complicated than dealing with bank direct. Could be improved by having one consultant providing clear information and returning calls in a more timely manner. Service during settlement was great.
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Jon
- 6 reviews
Can’t beat these rates
Incredible rates. No bricks and mortar stores.. but this is more than made up for by the savings. Refinancing always a big job regardless of which lender, they handled it pretty well overall. Thanks Reduce.
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PrasangiPerth, WA
Was an easy process! Guaranteed lowest interest rates!!
Lowest Interest rate and We save up to $400 monthly:) great customer service and so easy to approach them. Very transparent and no hidden charges. Highly recommended to anyone looking for new housing loan or switching loans:)
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Very happy with the intrest rate
Reduce home loans offered me a great interest and comparison rates for buying my house.
Their team is professional and helpful.
The process took more time and complexity than I expected, but the low interest rate compensated the pain of the process.
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Brooke
- 2 reviews
Great customer service and an unbeatable rate.
I had a very positive experience with Reduce Home Loans. Gary was very prompt and explained everything very clearly. Nothing was too much trouble. The rate was the best I found. Highly recommend.
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Guru K.Sydney, NSW
Hidden gem for home loans
I found Reduce home loans very professional and were working for the best interests of the client. The customer service was great with Gary fielding calls even when on holidays.
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Great rates for investment loan
Very happy with Reduce Home Loans. The investment loan rates are amongst the best in the market. Excellent customer service and had a smooth settlement. Will be using Reduce Home Loans again. Thank you!!!
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- Verified customer
I love the lower interest rate
I am very happy with my low interest rate, making my repayments lower and more manageable. The broker was excellent but there was a hold up with the settlement which then didn't settle until after Christmas. There appeared to be some communication break downs during this process, but overall the customer service is excellent.
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Ron FGreater Melbourne (Metropolitan), VIC
Well worth the effort
A very helpful and attentive experience - at times a bit of a slow process but well worth it due to the low interest rate:) I'm glad I stumbled across Reduce Home Loans!
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ImmiGreater Melbourne (Metropolitan), VIC
+ great rate - slow process - online portal
The interest rate is great, one of the best in the market.
The refinancing process took a very long time.
The online banking portal feels outdated and is not user friendly.
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Excellent deal - making it possible to own our own home!
We are very happy with our awesome deal, low interest rates and the extra effort made to meet our short settlement time. The only reason this is not a 5 star review is while the people and broker are lovely people to talk too we found our broker quite hard to contact at necessary times. This meant our settlement was 3 days late. Thankfully all worked out ok and we are happy with our overall experience so far.
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AmandaCrace 2911, ACT
- 2 reviews
Best move we ever made
Reduce have been so helpful getting us our new home loan, they took the time to fully explain every step and we there to support us at each one. We are saving hundreds each month and couldn’t be happier!
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great interest rate and quick approval process
easy application process. However some smaller stuff ups due to lack of accuracy, which got resolved eventually from Reduce Home Loans.
Overall a great interest rate and quick approval process though.
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Questions & Answers
SarMcasked
Has anyone received the new rate of 2.39 percent. I queried with Mezy and they have said the rate is only for new customers which seems really unfair and not exactly a reward for loyalty. Anyone able to have this reviewed?
No answers
Jackieasked
Hi I currently bank with CBA and have my current mortgage for my home and for a land. I am currently planning to buy a house and land package and sell my current house. We also have 2 car loans. How can I work this?
1 answer
Reduce H.Reduce Home Loans
Hi Jackie, thanks for your question. Give us a call on 1300 733 823 and you can chat directly with our Finance Managers who can discuss options tailored to your situation. Otherwise, you can email your query to [email protected] with details of your situation and our Finance Managers will get back to you.
Rajasked
When will the recent RBA cut be passed onto your existing customers?
13 answers
I was told it will be passed on straight away.
Their rates have been slashed only for new customers, not existing ones. I emailed their customer service team & got the response that they cannot confirm yet & are still coordinating with the funder. Dunno how much longer that's going to take.
I’m sure if rates were going up they would pass on the rate increase immediately! I wasn’t aware that ‘variable’ rate product meant it can go up but not down!
Given I have the exact same product as the one they are advertising as 2.44% online, how can it be ethical that they charge us a different price??
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