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Replica Furniture (page 7 of 10)
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- 2 reviews
So easy to search products and find what you are looking for illustrations are clear and helpful, delivered so quickly
We bought a lounge which is fantastic. Lots of packaging and it was left on a pallet.
We were happy as the lounge was not damaged.
Hi Jen, thank you for the great review, we're delighted to hear you love the lounge and the service!
Our table arrived really fast and is gorgeous! I wasn’t expecting quite as much delivery packaging as such, it was dropped off on a pallet, with another timber ply casing all around. We’re ok with that In the country here, but I was so shocked at the amount of space it took up and what we now need to dispose of… for city folk, perhaps no good?
Thank you for taking the time to post a review, we're pleased to hear you love the table. We also appreciate your feedback regarding the packaging, it will be passed on. Unfortunately, however, it is ...
Read morenecessary to protect the goods as we ship all over Australia and items can go through multiple handling sites and depots - it is even more inconvenient when a beautiful piece arrives damaged and has to be replaced.
- 2 reviews
The range of products was fantastic, and the service was great. Arrived very soon after I ordered and was easy to assemble.
Hi Alice, we are delighted to hear you were so pleased with our service, we do try! We look forward to next time too, thank you for the great review.
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Highly recommend shopping at this sight! From the beginning of the purchase to the delivery no problems. Go for it!
Hi Cat, thank you for the lovely review and glowing endorsement - enjoy the lamps!
- 2 reviews
Saw furniture instore in Brisbane. Ordered it online 4 days later. Turned up next day to Gold Coast. Amazing service.
Hi Craig, thank you for the great review and we're very pleased to hear we made such a good impression - we look forward to doing it again in future.
We ordered two couches from Replica Furniture and were advised for an additional $500, they would deliver the couches, unpack/assemble them, plus take the rubbish away.
We paid the additional $500 for the service.
On the day, 1 delivery driver arrived, I had to help him unload the truck, he wouldn't unpack/assemble the couches and refused to take any of the boxes.
We rang Replica Furniture to then be told "sorry, we don't offer that service in your state".
Such a ripoff! Would not have bought anything from them if we had known this would be the case.
Hi Robert, I have had the chance to speak directly with you about this review and I am disappointed that you have chosen not to correct the factual inaccuracies it contains.
All dealings prior to you...
Read morer review were with your wife who was busy putting a new Office fit out together. I understand that you have made this review on her behalf.Related Articles
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- difficult to deal with
- non responsive
- products are not sufficiently described
- waste time
- seem to have difficult management structures and lacking in qualified staff
Hi Temple, we are sorry to hear you are disappointed with our service and product. We have a 7-day returns period for exchange or refund, however, unfortunately your email was sent 1 month after the g...
Read moreoods were received. We agreed to accept your goods back for a refund outside of this 7-day period, provided the goods were disassembled and returned to their box as per our conditions of return. Again, we apologise that this experience has let you down, however we do believe we have offered a reasonable resolution.
You didnt even bother to respond to my email until i sent a follow up two weeks later.
Due to your delay the card board box was disposed of. Wouldn't accept a return in a different card board box!
Easy to navigate website. Range of products great and found exactly what we wanted. Quality of product excellent and easy to assemble.
Hi Helen, very pleased to hear you found it a positive and easy experience - thank you for the lovely review.
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Promptly replaced a damaged chair that I received with my original order. Hassle free and very helpful. Will definitely be buying from Replica furniture again in the future.
Hi Jillian, thank you for the great review. We're sorry your chairs didn't arrive in perfect condition, but we always do our best to resolve problems as quickly as possible when they do occur. We look forward to hearing from you in the future.
very easy, no problem, super quick, good value for money. On time, very helpful, the product was great, everyone was happy
Hi Travis, sounds like we managed to cover all the bases - thank you for the great review - we're happy that you're happy!
I contacted the store to buy a chair that I had waited six weeks for from another online homewares shop I won't name. I rang and they had one in stock and it was delivered the same day! I will definitely be buying from Replica Furniture again. Five stars in my book.
Hi Tracy - 5 stars is music to our ears - thank you! We're just pleased we could help out, we are lucky that we hold a lot of stock in our Brisbane warehouse so customers are often surprised that they...
Read more don't have to wait. We definitely look forward to helping in future too!Find out how Replica Furniture compares to other Furniture Shops
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Excellent customer service, so friendly. Next day delivery and the stools are gorgeous!!!!
The staff was very helpful with my request.
Hi Elena, great choice - the Wishbone Stools are a design classic, so we hope you enjoy them for a long time to come. Thank you for the lovely review!
Ordering process was easy, delivery was quick and the product was good quality and as pictured on the website. Would definitely shop with replica again.
Hi Kate, thankyou for the great review - always good to hear from happy customers, we look forward to helping next time.
- 2 reviews
Very easy selection process . Great range it was exactly what I was looking for . 100%satisfied when when bar stools arrived
Hi Robyn, we're delighted to hear you are so happy with the stools and the shopping experience - thank you for taking the time to review us.
- 3 reviews
The lifter on my Eames chair failed so I turned to Replica Furniture. They supplied a new one promptly. Recommended.
Hi Robert, thank you for taking the time to post a review. We're sorry there was an issue with the office chair but glad we could resolve it so easily for you - thank you for the recommendation!
- 2 reviews
The website was easy to use with a great range of products we were looking for. The bar stools we got are great quality were easy to put together and are comfortable to use. Service was good and fast delivery.
Hi Margaret, we're pleased to hear we ticked all the boxes - thank you for the great review! We hope you enjoy the stools.
- 4 reviews
Wonderful assistance from the online sales person. So helpful and efficient. The. Quality of our products we purchased are wonderful.
Hi Patricia, thank you for the great review. We're always happy to have a chat or exchange emails if you have a question about an item or just need some advice on options. It can be nice to know there...
Read more is actually a person at the other end of the phone or computer who can help you!
- 2 reviews
- 1 like
Bought two of my favourite Arne Jacobsen Replica lamps which look fantastic. They arrived promptly in perfect condition. First class service for an excellent product at the best price! Well done Replica Furniture.
Hi Jan, we're happy that you're happy! Thank you for the lovely review, the AJ lamps are an enduring classic so we hope you enjoy them, we look forward to next time.
Great website and huge range of products, competitively priced. Expected delivered could have taken 7-14 days however products were delivered within 48 hours
Hi Hakan, thank you for the great review, we're always happy to hear we have exceeded expectations! We look forward to helping in future too.
The Replica Furniture website was easy to navigate and there are some great products. The Muuto Dots I ordered look great and arrived so quickly
Hi Kat, we're pleased to hear you found the website easy, we try to keep it simple, so thank you for the feedback. The Dots are really useful and a great way to add a little interest to a space, so enjoy!
on-line and telephone contact was optimal, helpful and practical. the choices on line were fine and improved with the direct contact pointing our other items i had missed. quality is fine and hopefully durable. I will let you know in time.
Hi Penny, we're glad we could help - we are always happy to discuss our furniture and offer advice or options. Thank you for the great review, we look forward to helping next time.
Very satisfying from first contact, ordering on-line and delivery. After looking for Kitchen Stools for quite sometime, I finally found chairs suitable. I was a little hesitant at first as I don't usually purchase on-line, preferring to see the product, but from my first contact with staff, I was reassured and delivery was prompt, as she advised.
Hi Christina, thank you for the lovely review. we understand it can be a bit daunting ordering furniture online so we are always happy to have a chat, offer advice, we can also take photos of items in...
Read more our showroom and send them through, so it's definitely worth giving us a call first.
I ordered a third stool to go with two I had previously purchased from Replica Furniture. I placed the order at about 9am, and could not believe it when the stool; was delivered at 12:30pm the SAME DAY!
Hi Penny, yes for local customers our delivery can be super speedy! Thank you for taking the time to post a review, much appreciated.
Replica Furniture offers pieces that are interesting, sleek and different to other online stores, all at a reasonable price. We purchased a side table that fits beautifully with our modern home. The purchase was delivered very quickly and in perfect condition. We are delighted with the quality of the table and thoroughly recommended Replica Furniture to anyone wanting a beautiful piece of furniture.
Hi Annette, we are so pleased to hear you are delighted with your table and our selection of furniture. Thank you for the lovely review, and the recommendation too. We look forward to helping again in the future.
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So comfortable!
Awesome mattress. Heaven.
Can’t believe a mattress from a box was this good!
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Hi Dianne, thank you for the great review. We are always looking to improve our website and make it easy for our customers to find what they are looking for, so it is very rewarding to hear we are are doing it right!