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I purchased 6 chairs online today, and they were delivered today!!! Awesome
I spoke to the office twice today and must say the staff were magnficent in making my purchase easy and satisfying.
I ordered the chairs this morning and I have them now, same day.
Product is great as well.
Top Job.
We bought an outside table from the online store. After one rainfall, spots showed on the surface. We contacted Replica and they went through a series of cleaning options with us that they had tried at their warehouse. After these didn't work, it was determined that there must have been an issue with the powder coating used, so they sourced a local powder coater and arranged for the powder coating to be re-done free of charge. Brilliant service.
Hi Michael, thank you for the great review and for working with us to resolve the issue. We hope you can now really enjoy the table.
The online store was great, even better was the turnaround time and customer service! 5 star and can't wait to shop with you again!
Hi Laura, thank you for the 5 stars and lovely feedback! The Replica Eames Lounge is such a classic, still super stylish and super comfortable, so you will be able to enjoy it for years to come. We can't wait until next time too!
- 2 reviews
top quality replica Componibili
speedy delivery
excellent after sales personalised customer service
website easy to navigate and informative about products,very reasonably priced
Thank you for the lovely review - we do appreciate it. Enjoy the Componibili, it is a great piece, fun and practical storage - easy to see why it is still so popular.
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The timber stools we bought for our newly renovated kitchen have completed the look perfectly. Price was great value for the quality of the product. They are comfortable and look great. Delivery was only a few days after I’d made the order. Highly recommend.
Hi Alison, so pleased we could help you finish off your new kitchen, we hope you really enjoy it. Thank you for the lovely review.
- 2 reviews
So easy to search products and find what you are looking for illustrations are clear and helpful, delivered so quickly
Hi Dianne, thank you for the great review. We are always looking to improve our website and make it easy for our customers to find what they are looking for, so it is very rewarding to hear we are are doing it right!
We bought a lounge which is fantastic. Lots of packaging and it was left on a pallet.
We were happy as the lounge was not damaged.
Hi Jen, thank you for the great review, we're delighted to hear you love the lounge and the service!
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Outdoor furniture can seem like it costs the earth - we'll explain why. Above all, garden furniture needs to be durable. It should also be suitable for your climate, and practical for your needs.
Our table arrived really fast and is gorgeous! I wasn’t expecting quite as much delivery packaging as such, it was dropped off on a pallet, with another timber ply casing all around. We’re ok with that In the country here, but I was so shocked at the amount of space it took up and what we now need to dispose of… for city folk, perhaps no good?
Thank you for taking the time to post a review, we're pleased to hear you love the table. We also appreciate your feedback regarding the packaging, it will be passed on. Unfortunately, however, it is ...
Read morenecessary to protect the goods as we ship all over Australia and items can go through multiple handling sites and depots - it is even more inconvenient when a beautiful piece arrives damaged and has to be replaced.
- 2 reviews
The range of products was fantastic, and the service was great. Arrived very soon after I ordered and was easy to assemble.
Hi Alice, we are delighted to hear you were so pleased with our service, we do try! We look forward to next time too, thank you for the great review.
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Highly recommend shopping at this sight! From the beginning of the purchase to the delivery no problems. Go for it!
Hi Cat, thank you for the lovely review and glowing endorsement - enjoy the lamps!
- 2 reviews
Saw furniture instore in Brisbane. Ordered it online 4 days later. Turned up next day to Gold Coast. Amazing service.
Hi Craig, thank you for the great review and we're very pleased to hear we made such a good impression - we look forward to doing it again in future.
We ordered two couches from Replica Furniture and were advised for an additional $500, they would deliver the couches, unpack/assemble them, plus take the rubbish away.
We paid the additional $500 for the service.
On the day, 1 delivery driver arrived, I had to help him unload the truck, he wouldn't unpack/assemble the couches and refused to take any of the boxes.
We rang Replica Furniture to then be told "sorry, we don't offer that service in your state".
Such a ripoff! Would not have bought anything from them if we had known this would be the case.
Hi Robert, I have had the chance to speak directly with you about this review and I am disappointed that you have chosen not to correct the factual inaccuracies it contains.
All dealings prior to you...
Read morer review were with your wife who was busy putting a new Office fit out together. I understand that you have made this review on her behalf.Find out how Replica Furniture compares to other Furniture Shops
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- difficult to deal with
- non responsive
- products are not sufficiently described
- waste time
- seem to have difficult management structures and lacking in qualified staff
Hi Temple, we are sorry to hear you are disappointed with our service and product. We have a 7-day returns period for exchange or refund, however, unfortunately your email was sent 1 month after the g...
Read moreoods were received. We agreed to accept your goods back for a refund outside of this 7-day period, provided the goods were disassembled and returned to their box as per our conditions of return. Again, we apologise that this experience has let you down, however we do believe we have offered a reasonable resolution.
You didnt even bother to respond to my email until i sent a follow up two weeks later.
Due to your delay the card board box was disposed of. Wouldn't accept a return in a different card board box!
Easy to navigate website. Range of products great and found exactly what we wanted. Quality of product excellent and easy to assemble.
Hi Helen, very pleased to hear you found it a positive and easy experience - thank you for the lovely review.
Promptly replaced a damaged chair that I received with my original order. Hassle free and very helpful. Will definitely be buying from Replica furniture again in the future.
Hi Jillian, thank you for the great review. We're sorry your chairs didn't arrive in perfect condition, but we always do our best to resolve problems as quickly as possible when they do occur. We look forward to hearing from you in the future.
very easy, no problem, super quick, good value for money. On time, very helpful, the product was great, everyone was happy
Hi Travis, sounds like we managed to cover all the bases - thank you for the great review - we're happy that you're happy!
I contacted the store to buy a chair that I had waited six weeks for from another online homewares shop I won't name. I rang and they had one in stock and it was delivered the same day! I will definitely be buying from Replica Furniture again. Five stars in my book.
Hi Tracy - 5 stars is music to our ears - thank you! We're just pleased we could help out, we are lucky that we hold a lot of stock in our Brisbane warehouse so customers are often surprised that they...
Read more don't have to wait. We definitely look forward to helping in future too!
Excellent customer service, so friendly. Next day delivery and the stools are gorgeous!!!!
The staff was very helpful with my request.
Hi Elena, great choice - the Wishbone Stools are a design classic, so we hope you enjoy them for a long time to come. Thank you for the lovely review!
Ordering process was easy, delivery was quick and the product was good quality and as pictured on the website. Would definitely shop with replica again.
Hi Kate, thankyou for the great review - always good to hear from happy customers, we look forward to helping next time.
- 2 reviews
Very easy selection process . Great range it was exactly what I was looking for . 100%satisfied when when bar stools arrived
Hi Robyn, we're delighted to hear you are so happy with the stools and the shopping experience - thank you for taking the time to review us.
- 3 reviews
The lifter on my Eames chair failed so I turned to Replica Furniture. They supplied a new one promptly. Recommended.
Hi Robert, thank you for taking the time to post a review. We're sorry there was an issue with the office chair but glad we could resolve it so easily for you - thank you for the recommendation!
- 2 reviews
The website was easy to use with a great range of products we were looking for. The bar stools we got are great quality were easy to put together and are comfortable to use. Service was good and fast delivery.
Hi Margaret, we're pleased to hear we ticked all the boxes - thank you for the great review! We hope you enjoy the stools.
- 4 reviews
Wonderful assistance from the online sales person. So helpful and efficient. The. Quality of our products we purchased are wonderful.
Hi Patricia, thank you for the great review. We're always happy to have a chat or exchange emails if you have a question about an item or just need some advice on options. It can be nice to know there...
Read more is actually a person at the other end of the phone or computer who can help you!
- 2 reviews
- 1 like
Bought two of my favourite Arne Jacobsen Replica lamps which look fantastic. They arrived promptly in perfect condition. First class service for an excellent product at the best price! Well done Replica Furniture.
Hi Jan, we're happy that you're happy! Thank you for the lovely review, the AJ lamps are an enduring classic so we hope you enjoy them, we look forward to next time.
Great website and huge range of products, competitively priced. Expected delivered could have taken 7-14 days however products were delivered within 48 hours
Hi Hakan, thank you for the great review, we're always happy to hear we have exceeded expectations! We look forward to helping in future too.
Extra Information
Comfy mattress at a great price
As said in a previous review (don't know why asking for a review again?) So far so good.
Excellent mattress
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Hi Craig, thank you for the fantastic review - as a small business we really do appreciate your feedback. We're glad we could help, and look forward to helping again in the future.