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Reviews

4.6

137 reviews
5
(120)
4
(6)
3
(0)
2
(0)
1
(11)
  • Product Quality
    4.6 (79)
  • Return Claim MadeYes (3) · No (83)
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Reviewer Photos & Videos

Jill G.

Jill G.South-Eastern Region, NSW

Service supreme

published

Just had to have Champagne saucers for Christmas!
Ordered some for me plus a gift. Delivered promptly,with a rattle in the box. Unfortunately one of the three sets had broken glasses. Contacted company,took and sent a photo and within a couple of days a new box,all in tact,arrived. Thank you for your prompt and efficient service!
Cheers!



Very happy experience with this order.

published

We bought a -20 degree freezer from the company.The delivery is very quick.
Before the delivery, the customer service person contacted me and confirmed every details about the address and the item I ordered.

Greg S.

Greg S.South East Queensland, QLD

Great service & good product

published

Ordered 2door glass polar bar fridge,supplier discontinued the special price,contacted Kashee & she negotiated the fridge for the discounted price from her supplier,delivered next day all up very happy. Highly recommend



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Chris

ChrisGippsland, VIC

Fantastic Service at Every Level!!

published

We were dealing with Annie for several weeks while we researched all our items and she was fantastic to deal with, as were all the other staff. Everyone was so helpful and professional, and the responses we needed about various equipment items, were always prompt and efficient. We will be using Restaurantequipment.com again for sure.

Many thanks to Annie Labos and all the team. Really appreciate your efforts .



Mark

MarkSydney, NSW

Glasswasher review

published

I ordered a Glasswasher, which was delivered promptly and intact and has worked fine since. The sales people were polite and thoughtful and checked to see if everything was working well.

Toaster

published

I ordered a conveyer toaster - the service was great, it arrived within the set time frame and works perfectly. I would recommend this company. I cant think of any more words to write and need 30 to submit the review

Yvonne

YvonneSouthwest, VIC

Excellent sales services

published

I've ordered a freezer and a fridge. The sales services and delivery services are unbeatable. Sales person are professional and reliable. I definitely will order again. Thank you very much.

Very pleased with my new dry ageing unit

published

I search the web for a dry ageing unit the product I purchased was exactly what I wanted and possibly one of the cheapest it was easily accessible the product was delivered as described and nice to receive some follow-up service

Excellent customer serve

published

I bought a slushy machine.
I got the quote very quick and it had very fast delivery
I’m happy with product and it works well and has no problems
Customer service is also very good

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Mira

MiraSydney, NSW

Apuro meat mincer.

published

Best machine ever and best customer service.
Once again thank u so much.
Very impressed and I would happily purchase through them again in the future should I require anything also quick, prompt delivery as well.

Christopher B.

Christopher B.Western District, VIC

Fantastic customer service with real people

published

I have been thrilled with the ongoing service that Restaurant Equipment Online provides. I did have a slight hiccup when the commercial sink I purchased was out of stock however the team was onto it and sent a larger sink at no extra cost as they knew I required it in a short timeframe. Very impressed and I would happily purchase through them again in the future should I require anything.

Vince B.

Vince B.Sydney, NSW

Carving Ham Slicer Knife

published

The No 1. prosciutto slicer i have come across to date, slices the hardest and driest of hams with ease, lightweight and sturdy at the same time for the cleanest of cuts, highly recommend. Quick, prompt delivery as well.

Excellent kettle

published

Have been very pleased with the 1 litre electric kettle. Its only 900 watts which is very important when drawing power from a solar powered inverter. Ideal camping/motor-home kitchen accessory.

Excellent customer service

published

I asked for a quote for an under the bench fridge I found Kashee and his team awesome.
They were quick to supply a quote for a few different items and the prices were reasonable so I ordered an under the bench fridge and found the delivery to be prompt.
Kashee then followed up with emails to make sure everything was okay this is the 2nd time I have used this company and highly recommend them I will be using you guy's in the future keep up the good work.

Di

Anna

AnnaRichmond-Tweed, NSW

  • 2 reviews

TS04 Grinder to process turmeric powder.

published

Although it does 200gm in hopper nicely, the hopper heats up after running it for only 45 seconds, have to wait for it to cool down before using again. Inefficient having the wait times. Delivery to rural places the package was multiple handled with couriers and had to opt to get it directly from NCF rather than wait another 2 days.

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Jim

JimPerth, WA

  • 2 reviews

Quick and efficient ordering and delivery

published

We Ordered a drinks fridge for our cafe. We received Excellent customer service and prompt delivery within two business days. Will order again from this company in the future. Very satisfied.

Exactly what I wanted

published

Donut fryer was everything I expected. Prompt delivery and good price. The staff at restaurantequipmentonline helped to sort out issues with the order and then followed up to confirm all was good. Thanks team...great service.

Cameron

CameronGreater Melbourne (Metropolitan), VIC

Good quality delivered on time

published

I ordered a stainless steel drawer for an outdoor sink. It was a reasonable price and was delivered very quickly and they checked up to make sure everything was ok. The drawer is really good quality.

Weigh Scales

published

We use this weigh scale in a laboratory and it works a treat. Obviously we have quite precise requirements, so it has various uses other than in a kitchen setting.

Dimitree M.

Dimitree M.Greater Melbourne (Outer), VIC

  • 2 reviews

Exceptional Customer Care

published

Am not a masterchef, just a peckish home-cook.
Heard about carbon steel frying pans and discovered best options with Restaurant Equipment.
I received a couple of calls after pans arrived to confirm satisfaction and familiarity with the product.
When was the last time you've had such care and attention from an online retailer?
Very Highly Recommended!

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Questions & Answers

Jane B.

Jane B.asked

Are the sear spiral mixers 20 litre any good?

1 answer
Restaurant Equipment Online
Matt R.Restaurant Equipment Online

Hi Jane, sorry we dont sell 'Sear' spiral mixers

Sagar P.

Sagar P.asked

We are looking oderpad second hand if you have contact to us

No answers

Get an answer from our members and Restaurant Equipment Online representatives

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