Revitive Circulation Booster Questions & Answers

Hi Mum M,

Your suspicion is correct. Hydration is absolutely an important factor for the intensity of the sensation that you experience. It is often the reason for noticing a differing intensity from day to day.

We find users report feeling a lower sensation as we head into the cooler / drier months when our skin becomes dry and we drink a little less water. Increasing your intake of water and hydrating the skin can certainly help keep the intensity stronger.

If you feel the variance is significant and are keeping well hydrated, please give our Customer Service team a call so we can discuss further. They can be reached on 07 5443 9767

Warm Regards,
Actegy Health - AUSTRALIA.

Hi Jenny,

Thanks for checking. A stent is not a contraindication as such, however we do recommend that anyone with a pre-existing condition (particularly a heart condition) check with their doctor before they use Revitive.

To read more on this click here -https://www.revitive.com.au/can-i-use/

You can also call us for more information - 07 5443 9767

Warm Regards,
Actegy Health - AUSTRALIA

Hi Graham E.

Thanks for reaching out. When this happens it is often an issue with the power cord. Do you have a Revitive stockist close by (or the store you purchased from)? This might be Harvey Norman, The Good Guys or Shaver Shop? If so, you can take your device in and ask them to check it with one of their power adaptors to be sure.

If you have confirmation, you can either purchase a new power cord via our website or if the device is under warranty, you can call our Customer Service team for a replacement.

If testing it is not an option, please give our Customer Service team a call and they can try to work out the issue over the phone and come up with a plan to get you back up and running. Their number is 07 5443 9767

Warm Regards,
Actegy Health - AUSTRALIA.

Hi Angie R.

There is no right or wrong answer to this one - it comes down to what works best for you. We do have some people say that their legs feel better after a session on their Revitive and are then more able to go about their day. Others prefer to have a session at night while watching TV. It comes down to what works best for you.

Hope this helps - if you'd like to discuss, please feel free to call our helpful Customer Service team - they'd be happy to chat to you further. 07 5443 9767

Warm Regards,
Actegy Health - AUSTRALIA.

Hi Adella,

Provided that the child has no underlying medical conditions, they can communicate effectively and that you have checked the contraindications for use (link below), it is safe for use. It is important that the child is supervised by their parent or carer.

We would strongly recommend that the stimulation is kept low and remains very comfortable for the user.

https://www.revitive.com.au/can-i-use/

If we can assist further, please feel free to call us on 07 5443 9767

Warm Regards,
Actegy Health Australia

Hi Toni,

This is a good question and one we get quite a bit. It is not at all uncommon to experience a stronger sensation in one foot and less in the other. We recommend that you use a setting that is strong but comfortable for the more sensitive side. The less sensitive side is still receiving the benefit of the EMS.

With regards to the arthritis pads, are you feeling the sensation? If the sensation feels strong (again, it must be comfortable - no pain) then you will be working the muscles. If the sensation is quite weak - you may need to increase a little. Remember that in arthritis mode, the EMS runs for 10 seconds then there is a long pause before the next wave begins.

If we can give more info, please feel free to give us a call. We can work with you while you are using the device to make sure you are getting the most out of it. We can also answer any questions you may have. Our team can be reached on 07 5443 9767

Warm Regards,
Actegy Health
AUSTRALIA.

Hi Margaret S.

We would need to refer this question to your Doctor. While it is not a specific contraindication we recommend that anyone with a pre-existing or ongoing underlying medical condition seek advise from their treating physician. Your doctor will be in a better position to advise with a full picture of your current condition, state of recovery and current treatments (such as your medication).

If you find that the device is not suitable for your condition, please be in touch so we can assist you with a return under our 60 Day money back trial.

To discuss further please feel free to call our customer service team - 07 5443 9767.

Warm Regards,
Actegy Health Australia

Hi Yunus A.

Thank you for checking. We would recommend that you have a talk to your doctor before you consider use. A stroke is a serious medical condition so it is best to get professional advice. Your doctor will consider how long ago the stroke was, if you are on any medication or have any underlying medical conditions that may be a factor.

There are a few people who should not use Revitive - you can check these here:https://www.revitive.com.au/can-i-use/

If you need any more information please feel free to call our Customer Service team - 07 5443 9767

Warm Regards,
Actegy Health - AUSTRALIA

Hi william m.

It is not necessary that you use moisturiser however we do find that it can help to improve the stimulation that you experience from your Revitive. This is particularly true at the moment - as we head into the cooler months our skin tends to get dry - this can result in a lower stimulation felt. Drinking water can also help.

If you find that you are already well hydrated and you are not seeing a reduction in the sensation you are getting from your Revitive then you may not need to worry.

Please be sure to give us a call to discuss if you would like more information on hydration with regards to your Revitive. Our Customer Service team can be contacted on 07 5443 9767

Warm Regards,
Actegy Health - AUSTRALIA.

Hi steve s.

Revitive uses Electrical Muscle Stimulation (EMS) to contract and relax your muscles, which may increase the blood flow in your legs and feet. The sensation of EMS is quite different to vibration - it is more commonly likened to a tingling sensation.

Given that the lights are coming on, it is receiving power. When the device is on, you need to place both bare feet on the foot pads (you need to have both feet on to create the circuit). Then slowly increase the intensity setting until you feel the sensation in your feet and legs. As you get used to the sensation you can gradually increase the intensity until you get strong but comfortable leg muscle contractions.

If you try this and feel it is still not working correctly, please give our customer service team a call to discuss - 07 5443 9767 - they can run through some trouble shooting and if there is an issue, they can organise any necessary steps.

Warm Regards.
Actegy Health - AUSTRALIA.

Hi steve s.

Oh that is great to hear! Please be sure to call us if you need any guidance or have further questions.

Cheers,
Anna.

Hi Anita,

Revitive is not indicated to assist with this condition specifically. As for the suitability to use Revitive with Moreton Nueroma, we would need to refer this question to your doctor. We do recommend that anyone with a pre-existing medical condition check in with their doctor before use.

If we can be of any further assistance, you are welcome to call our Customer Service team on 07 5443 9767

Warm Regards,
Actegy Health - AUSTRALIA.

Hi Franc,

A stent itself is not a contraindication, however we do recommend that anyone with a pre-existing medical condition - in particular a history of heart conditions, should check in with their doctor before considering Revitive. Your doctor will be in the best position to advise if the product is right for you - with a full view of your current condition and any relevant medical history.

If we can offer any further information, please feel free to contact our Customer Service team on 07 5443 9767.

Warm Regards,
Actegy Health - AUSTRALIA.

Hi George,

Deep Vein Thrombosis (DVT) is a contraindication - Revitive should not be used by anyone with (or experiencing symptoms of) DVT.

Please feel free to touch base with our Customer Service team if we can be of further assistance with this (07 5443 9767)

Warm Regards,
Actegy Health - AUSTRALIA.

Hi June,

The Revitive Osteoarthritis-Knee model has larger thigh pads that are designed to deliver electrical muscle stimulation (EMS) to the quadriceps muscles which may help to strengthen thigh muscles that support the knee. This extra support may reduce aches, pains and swelling associated with knee osteoarthritis.

The foot pads also use EMS to stimulate the muscles in your calf and food to contract and relax - this can assist to increase circulation in the lower legs.

If we can offer more information, please feel free to give our Customer Service team a call on 07 5443 9767.

Warm Regards,
Actegy Health - AUSTRALIA.

Hi Peter,
Thank you for your question.

Clinical trials on Revitive have focused on the effects of Electrical Muscle Stimulation from Revitive devices on fresh blood flow and the symptoms caused by an inactive lifestyle or certain medical conditions like knee osteoarthritis. From our clinical tests, we can say that daily use of Revitive may help reduce swollen feet and ankles in people, or relieve aches and discomfort in the knees after a knee surgery. These are two examples of the registered indications for Revitive on the TGA register.

We cannot provide information on the equivalent distance on a normal walk to a 30-minute session on intensity 80 because our research has not been in this area. Revitive should also not be used to replace physical activity. It complements a person's lifestyle by helping to improve blood circulation and swelling so that they can continue doing the things they love like walking or gardening.

There is available on the internet other research on the effects of EMS to the cardiovascular system and metabolism in humans. However, as these are not research which Revitive has undertaken.

I hope you find the answer to your question, as it is quite an interesting one.

With best wishes,
Actegy Health AU

Hi Stephen S,

We would need to refer this question to her doctor. We ask any user with a pre-existing condition (especially heart conditions) to ensure that their doctor has cleared them for use. They will have the best picture of her current condition and treatments.

If the cardiac monitor operates via electronic impulses it is possible that Revitive may not be suitable as it uses electronic muscle stimulation, but it is best to check with a medical professional.

If we can be of any further assistance, please don't hesitate to call 07 5443 9767.

Warm Regards
Actegy Health AUSTRALIA.

HI Barbra F.

Our staff are only available during business hours so our apologies that your original inquiry was not answered last night (the post came through after 6pm). I have now posted a response to your question.

Our customer service team can be reached on 07 5443 9767 if you would like to discuss further or have other questions that we may be able to assist with.

Warm Regards,
Actegy Health - AUSTRALIA.

Hi Barbra F.

Thanks for your inquiry. Anyone with a pre-existing health condition (particularly a heart condition) should check with their doctor before considering the use of Revitive.

You can check the contraindications here: https://www.revitive.com.au/can-i-use/

Warm Regards,
Actegy Health AUSTRALIA.

Hi Marisa,

You have the Revitive Medic model. The thigh pads are only designed to work on the Revitive Osteoarthritis-Knee model. The Osteoarthritis-Knee model has a specific Arthritis-mode that delivers a more intense stimulation designed to work those larger quadriceps muscles that can assist in strengthening the area and supporting the knee.

We have some great exclusive offers on our website - these tend to change every 4-6 weeks so it is worthwhile keeping an eye on these. We also have refurbished models available (these have usually been a part of a brief home trial - we fully check and restore each unit). These are sold via our eBay outlet store.

If we can be of assistance in this decision please feel free to call us for a chat - 07 5443 9767

Warm Regards,
Actegy Health - AUSTRALIA.