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Good experience
Good communicators. Timely installation. Came when they said. Always called back when asked. The quote was well done after a meeting onsite. It was a competitive quote by an experienced man.
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TerrySouth East Queensland, QLD
- Verified customer
Peace of mind and pleasant to deal with SAE Group - Highly recommended SAE Group.
Just had the solar system installed by SAE Group. Very pleased with the professionalism of installation team and the installation of solar system. The sales rep, Craig, was very knowledgeable on the product and helpful in the decision to purchase solar system. The admin team were also helpful and kept me informed on the progress of installation from accepting the quotation to the actual install. Before accepting the quotation, I was able to cross check all the information provided. From quotes to credentials. This gave me peace of mind that I was dealing with a reputable company. I would like to say a big thank you to SAE Group and their team.
1 comment
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lindaLNew South Wales
Best Install from start to finish!
Fantastic company to deal with, the whole process went smoothly from start to finish. Panel process was so easy, from installation to setup of my smart meter and app.I have had lots of questions and they are all only ever so keen to help, making installation and upkeep super easy. Extremely happy and couldn't recommend SAE highly enough.
1 comment
SAE GroupSAE Group
Hi Linda, thank you for taking the time to share your experience and feedback. We are so pleased that everything ran smoothly for you and you received all the assistance needed to help get you up and ... Read more
running as quickly and best as possible. Enjoy your new solar powered lifestyle!
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Captain SnoozeRichmond-Tweed, NSW
- 3 reviews
- Verified customer
If you want quality products, professional service and a fair price SAE Group (Solar) can deliver.
This is third time we have contracted SAE. In the first instance the additional panel array we signed for was knocked back by the electricity wholesaler because of our remote location. SAE had gone to a lot of trouble to quote for us but promptly and completely refunded our deposit.
Then we had them come and do an inspection and service of our complete existing system. They showed up on time, submitted a report and were thoroughly professional and helpful. In November they quoted on replacing our existing 13 year old batteries.
WE dith...Read more
ered until just when the Covid-19 debacle was unfolding and then wanted them to go full steam! They made it all happen in just three weeks! They installed our new batteries, set up our chargers and inverter and took away the old batteries, leaving the place clean and tidy. The only hiccup was they forgot their hand trolley and had to come a long way back to collect it. We got a world class product at a great price, very efficiently installed. We are happy to recommend SAE as a top rate solar provider.1 comment
SAE GroupSAE Group
Thanks so much for the fantastic 5 star review Captain Snooze! We are so pleased to hear that you have benefited from our dedication to provide world class products delivered with great customer servi... Read more
ce. Our teams are working extra hard during this extremely tricky time so we will be sure to pass on your wonderful feedback to them to let them know that our customers are appreciative of their efforts. Enjoy that amazing new solar system!Similar opinion? Write a review on ieatwords.com.au!
RicoSouth East Queensland, QLD
Very happy with the installation
Great company to work with! They listened to what I requested and provided a solution to match. The office and installation staff were excellent. Easy process for designing a solution for my needs.
1 comment
SAE GroupSAE Group
Hi Rico, thanks for the 5 star review! Designing a tailored solution to our customers needs is our speciality so we are thrilled to hear that we met your expectations. Enjoy your new solar powered lifestyle!
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BarryGMid North Coast, NSW
- 2 reviews
- Verified customer
This company listens to what you want.
Crew arrived on time, and sorted a problem in first few minutes. Great result. 2 other companies only wanted to do the simple solution. SAE went out of the way to accommodate our situation. (3 phase, panels on shed 30 metres from the house). Sensible solutions worked out, where other raised obstacles. Recommended to all potential clients.
1 comment
SAE GroupSAE Group
Thanks Barry. We are so pleased the read that everything met your expectations and went smoothly for you - as this is what we aim to deliver to all of our customers. We have no doubt that you'll be ve... Read more
ry happy when you receive your first power bill too - enjoy all of the amazing benefits that your new solar powered lifestyle will bring!Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Highly Recommend SAE for Residential Solar.
I was very happy with the sales process, SAE sent someone on-site to assess (I am in Country NSW) and they were helpful and knowledgeable.
I was also impressed that SAE listened to my specific requirements and didn't just sell me something cookie-cutter. The folks in the office were friendly and proactive in updates on order progress and scheduling.
Install was over two days with two guys on-site. Really happy with the result and the guys were friendly, punctual and extremely knowledgeable of the products being installed. The end result is amazing, the system looks great on the roof and Enphase board is neat and tidy in the garage.
All in all, was a very positive experience and I would highly recommend SAE.
1 comment
SAE GroupSAE Group
Hi Matt, thank you for your feedback. So pleased that everything met your expectations and your install went smoothly. We have no doubt that you'll be reaping the rewards of your new solar powered lif... Read more
estyle in no time at all (and for YEARS to come) ENJOY!Similar opinion? Write a review on ieatwords.com.au!
Great Company - excellent service
Great company to deal with from start to finish - no issues - has been a very easy process - they kept all parties informed and even put in appropriate processes for COVID-19 - very impressed - would highly recommend to anyone looking for Solar.
1 comment
SAE GroupSAE Group
Hi Kay, thanks for your review - so pleased to hear that everything went smoothly and met expectations. With everything going on in the world right now - we have a feeling that you'll be pretty happy ... Read more
when your first power bill arrives since installation! Enjoy the benefits and thanks for choosing SAE Group.Similar opinion? Write a review on ieatwords.com.au!
Can’t wait to use it.
Great company to deal with and Damian was very down to earth and very helpful. Installation was quick and team very professional. Thank you for your assistance with getting everything connected.
1 comment
SAE GroupSAE Group
Hi Suzie, thank you so much for taking the time to share your feedback. We are so pleased that everything met your expectations and you're happy with your new solar system. No doubt you'll be seeing a... Read more
ll of the amazing benefits your system will bring you for years to come, in no time at all - ENJOY!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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vldpSouth East Queensland, QLD
Great job, great guys and very professional
The guys had to deal poor wet weather but did a great job professionally and safe, installation was quick and efficient and completed in reasonable time, I highly recommend SAE
1 comment
SAE GroupSAE Group
Awesome to read! So pleased that you had a great experience. Don't forget that we have a referral program set up - just make sure your friends mention you when they call in. Enjoy your new solar power... Read more
ed lifestyle and all of the incredible benefits it brings!!Similar opinion? Write a review on ieatwords.com.au!
Paul B.South East Queensland, QLD
Great trades men
The installation went along great Electrician was very knowledgeable and helpful. lots of back ground checks due to not knowing very much and hearing a lot of different ideas about solar.
1 comment
SAE GroupSAE Group
Hi Paul, we're thrilled that you had a great experience and found the team helpful - awesome to hear and just how it should be! We know that you'll be reaping the rewards in no time - enjoy! Thanks for choosing SAE Group Paul.
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Brilliant company
These guys are great - pricing is good, they explain everything, and are VERY prompt responding to questions.
Sales staff were very helpful, explaining the various options for inverters and panels, Installers showed up on time, were done quickly, and were very professional.
Overall a pleasure to deal with, and would wholeheartedly recommend to anyone looking to install a solar system.
1 comment
SAE GroupSAE Group
Hi Steve, thanks for sharing your feedback and kind words! Love hearing from happy customers and are so pleased that everything went smoothly for you. We have no doubt that you'll be enjoying all of t... Read more
he amazing benefits your new solar powered lifestyle will be bringing you in no time at all!Similar opinion? Write a review on ieatwords.com.au!
Steve HunterRichmond-Tweed, NSW
Solar install
Friendly and efficient installation team who turned up on time. Information supplied from admin team is accurate and timely. Not connected yet but should be good. Can't wait to see my first bill
1 comment
SAE GroupSAE Group
Hi Steve, thank you for sharing your feedback. We are so pleased to read that everything went smoothly for you and you're happy with your new solar system. We have no doubt at all that you'll be seeing the amazing benefits in no time at all - enjoy!
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Alastair - Gulmarrad NSWMid North Coast, NSW
- Verified customer
Fantastic company to deal with, can't recommend them highly enough.
The panel installation was faultless, The team obviously all knew their roles during the installation, were extremely professional, polite and courteous. The finished job was extremely neat, and the guys left the house clean and tidy without any mess or leftover material.
Have not had any issues, the initial on-site assessment was professional, initial design very good. We asked for a larger install and whether pricing could be improved. Everything was done well and truly to our satisfaction.
1 comment
SAE GroupSAE Group
Awesome to read Alastair! We are so pleased that everything went smoothly. We will be sure to pass your feedback onto your install crew - positive feedback is always much appreciated. No doubt you'll ... Read more
start seeing the amazing benefits of your solar powered home very soon - enjoy!!Similar opinion? Write a review on ieatwords.com.au!
G HillRichmond-Tweed, NSW
Great Install
We had long planning phase due to my DA and SAE stayed with me over the two years of discussion, answering questions regarding specs for the new build
Once we had the go ahead the process moved fwd quickly and completed on the dates scheduled.
1 comment
SAE GroupSAE Group
Thank you for your review! We are thrilled that everything went to plan for you and we were able to met your expectations with everything. We have no doubt that you'll be enjoying all of the amazing b... Read more
enefits that your solar powered lifestyle will be bringing you in no time at all. If you ever need any assistance with your system, please do get in touch. Thanks again!Similar opinion? Write a review on ieatwords.com.au!
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PKPKSouth East Queensland, QLD
13kW system installation
SAE was an excellent company to deal with. Craig was knowledgeable, and came up with a plan for the best use of our roof space for our chosen system. Communication was excellent, and there were no 'pushy' sales tactics. The two guys that installed our system were meticulous, including a minor re-design to maximise the panels on the roof. I could not fault the service from start to finish, and I am currently recommending SAE to friends. Early days, but the system is pumping out power as promised and is likely to pay for itself in under four years.
1 comment
SAE GroupSAE Group
Thank you for taking the the time to leave us your feedback. We are really happy to hear that your experience with SAE was faultless from start to finish! Thanks so much for recommending us, we look f... Read more
orward to providing the same five star service to your friends and welcoming them to the solar powered community! Thanks again and kindest regards the SAE TeamSimilar opinion? Write a review on ieatwords.com.au!
Ian ElliottSouth East Queensland, QLD
- 2 reviews
13kw High End System
Sales process was good, 15kw SMA inverter, 13kw of Sungrow panels with Solar Analytics software, installation was poor, SAE sent a different team back to fix the issues, communication was average at best. Overall the price was highly competitive.
1 comment
SAE GroupSAE Group
Hi Ian, thank you for leaving your review. We’re pleased to hear that you are happy with our sales process and found our price on your new 13kw system to be competitive. We apologise for any inconveni... Read more
ence caused with your installation, thankfully we were able to fix those issues for you. If we can be of any help in the future please don’t hesitate to contact us. We have no doubt you will now be enjoying the benefits of that fantastic new high end system! Thanks again and Kindest regards the SAE TeamSimilar opinion? Write a review on ieatwords.com.au!
12.5 Kw solar installation
SAE was a good company to deal with. Good communication from quoting to installation. Mark from sales was quick and efficient. Arthur at installation was excellent. Warranties on panels and inverter satisfactory. Only just installed so have no experience with after sales service. Very happy.
1 comment
SAE GroupSAE Group
Hi Paul, sounds like you had a great end to end experience with our team. Thanks for the five star review! We aim to continue this level of service beyond your install so if we can be of any help in t... Read more
he future please don't hesitate to contact us. Enjoy those savings from your fantastic new 12.5kw system!Similar opinion? Write a review on ieatwords.com.au!
A Pleasure to deal with
The guys who did the install were very professional, pleasant to deal with and clearly knew their product.Early days for us as the final metering yet to be installed by the power company. I love the wifi feed to my laptop that shows me power generated and consumed etc in real time.
1 comment
SAE GroupSAE Group
Thanks for the five start review Stewart! It's fantastic to hear that you were impressed with our install team. Hopefully your power company will have your meter up and running really soon. Enjoy watching those savings on your wifi feed!
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John D.South East Queensland, QLD
Great team work.
The company coordinate greatly all my request even the week of the install. The team that install the panels was really helpful with their advises and solving all my questions.
1 comment
SAE GroupSAE Group
Hi John, thanks for taking the time to leave your review. We are very pleased to hear that you are happy with our service and that we were able to answer all your questions for you. If we can be of an... Read more
y help in the future please don't hesitate to contact us. Enjoy your new solar powered lifestyle! Thanks and kindest regards, the SAE team.Similar opinion? Write a review on ieatwords.com.au!
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SAE GroupSAE Group
Thanks Terry! We love hearing from happy customers and are thrilled that everything went smoothly for you and met expectations. We will be sure to pass your feedback onto Craig and the rest of the tea... Read more
m - they will be thrilled to know you're happy. Thanks again Terry, and thanks for choosing SAE Group