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s birkbeckBrisbane
- 2 reviews
- Verified customer
many system faults from the beginning still unresolved and has been months...
many system faults from the beginning still unresolved and has been months, poor response from SAE and the enphase team
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LasBrisbane
- 7 reviews
- 7 likes
- Verified customer
AAA service, highly recommended
Everything went flawlessly, even when we had a problem with the agreed timeline, they were smooth and flexible. Professional Installers, Sales, Admin. Thank you!
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- Verified customer
Great Communication and Friendly Staff. Best Experience.
From the first phone call to the final installation. the whole team were friendly informative and well presented. Perfect way to do business. Great Work.
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RyanSouth East Queensland, QLD
- 7 reviews
- Verified customer
Helpful sales rep
Paid $1750 deposit for a solar system on 10/08/18 and received a phone call last week that I need to pay more due to the government incentive changes so I've asked for the refund and they've refunded my deposit very quick, Damian was always helpful in answering all the questions.
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Installing my solar system Great job
Simon and Iassc have now installed to solar systems for us and both times I have been overwhelmed and happy with the result and their work.
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ReviewerGold Coast
Poor service and Rude staff
Very disappointing after sales service. I had a ducted airconditioning system installed that has never worked properly due to poor equipment/installation. Multiple issues and rude staff. Do yourself a favour and use a different company.
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Great Company
Great company to deal with. I was totally impressed by their professional service and quality installation. Totally recommend SAE Group
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A really bad after service experience! It waste my emotion, time and money in the process. Won't rec
Sales team was helpful only prior to installation and payment in December 2017. Couldn't use the inverter when they installed it.They told me to reset the inverter many times (making me feel stupid in the process like I don't know how to turn the switch on and off).
After many many phone calls a couple of weeks later, they said that they will come and have a look without charge (saying that they are doing this as a favour). After someone finally came, they said that the inverter doesn't work because they set the voltage too high and that it...Read more
wasn't my fault. - Feb 2018 May 2018 - Origin Energy sent me an email saying that the inverter has stopped sending electricity to the grid and asked me to get it checked. I forwarded this email and called up SAE group wanting someone to come over and have a look. They issue me with $150 quote that I need to accept. I don't have to pay if there's something wrong but this is absurd!!!!!Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
My shortest advice to you is do not have anything to do with this company
We accepted a quote from SAE of $1220 to supply and install a solar inverter.
We returned the signed contract to them, along with the $300 deposit requested.
SAE wrote to acknowledge that they had received the contract and sent us a receipt for the deposit.
A few days later the salesperson rang to say he had made a mistake with the quote and we needed to pay a further $700 for the work to proceed.
When I said we were not happy to do that, he told us to ring SAE…
Well, let me tell you ringing this company is a lesson in patience…..We ran...Read more
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From start to finish a great experience with SAE
I had been thinking about getting solar for a couple years but didn't really know where to start with it all. SAE made it so simple, broke down what I could expect, and explained all the products - happy to recommend to anyone. Looking forward to receiving my next electricity bill for the first time in forty years.
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Excellent solar system installation
Very happy with price, installation and performance. In operation for nearly 3 months (6.6kW system, 5kW inverter) and currently averaging over 30 kWh per day (max 37), even with some late shading.
SAE are a highly professional and well-established outfit, who install good quality equipment at a competitive price. The sales consultant we dealt with (Craig, Brisbane) was very helpful and knowledgeable, and the install team were friendly, efficient and took great care with the panel positioning to maximise exposure.
We have already recommended SAE to others.
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Seamless service
The whole interaction with SAE was great from the first meeting I had with Damian McMahon been kept up to date by the support team at SAE regarding my installation timeframes to the day I had the system installed, the installation team were very efficient. I would recommend SAE
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Luca TPimpama
Awesome experience!!
Since first making contact, Damian has been very helpful in guiding us through the whole process.
The system has now been installed and the guys did an excellent job. Extremely neat and tidy.
Now waiting for the meter to be reprogrammed by the supplier so that the system can be turned on. Can't wait!
Thanks to all the team at SAE Group!
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Great service and advice
Thanks, Damian McMahon for your expert guidance and the SAE team's faultless installation of a 6KW system. .Now looking forward to completion via meter provider !
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Gary
- 2 reviews
No service
Purchased a good system but was promised a free service but because we live just out of Warwick Qld we get no service this has been over 2 years and all they do is cut me off so if you live in Toowoomba, Warwick area go local
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heatherSouth East Queensland, QLD
- 12 reviews
finally...our electricity bill will drop !
The person who did the quote, Craig, was honest, and gave my husband straightforward facts and the quote was a good price.
Three weeks later our system is installed and running.
Staff in the office eager to help with any questions we had.
Installers turned up on time, and were polite, and very professional in their work.
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lew
- 6 reviews
- 7 likes
- Verified customer
Faultless Service
Almost a year to the day since SAE Group installed my 1st solar system. Today they installed a sizeable addition to it. As per the 1st time, the process was very smooth very professional. System is working perfectly, previous installation never had a single issue.
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JulieCasuarina
Very professional
SAE made my purchase of solar panels hassle free, being on time, professional installers and a very competitive price, couldn't ask for more.
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MONEY WELL SPENT - with a professional, trustworthy & friendly team.
We had our 12.96kW solar system and 10kW ducted air con installed in July 2017. First bill = Credit!!
Very professional company, from sales, admin, accounts right through to installation, SAE Group were awesome to deal with.
Would highly recommend SAE Group to anyone looking for quality, professionalism and a company who are most definitely experts.
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sateeshCapalaba
- Verified customer
Excellent!
I got Craig's contact from one of my friend. When I spoke to him ( i.e after hours) he said he will come to the site and have a look. Next day he took some time and visited my house and explained how the process works. He is very knowledgeable in solar power and explained about Solar panels, invertor, size of solar (Kwh- how much we actually require) and the orientation of Sun angle et cetra. I was pleased with the information provided by Craig. Brodie and Holly (Office staff) very prompt in response and they are very very flexible moving the d...Read more
ate for installation due to my final settlement. The strong reason why I opted SAE is because they are the product distributors and has own installation team (Hemi Hill and his team). After the installation he did a walk through on how to monitor, set hot water timer and turn on and off the invertor. I really appreciate the way the whole team executed the installation. I got my second bill which is $4.66 and its the best investment I have ever done. Finally, from paper-work to post installation, SAE group dealt with efficiently and professionally. Thanks SAE and Thanks Craig's team.I strongly recommend!Similar opinion? Write a review on ieatwords.com.au!
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