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Reviews

4.3

93 reviews
5
(54)
4
(27)
3
(5)
2
(1)
1
(6)
  • Value for Money
    4.3 (19)
  • Ease of Use
    4.7 (19)
  • Battery Life
    4.1 (20)
  • Camera Quality
    4.8 (20)
  • Hardware
    4.3 (20)
  • Software
    4.6 (20)
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MFGScott

MFGScottAU

  • 5 reviews

Awesome Phone!

published

I was given this phone as a birthday present. I am enjoying all of the features this phone has to offer. The quality of the photo even in low light is superb. I even bought third party lenses and they work well. I just make sure that the lenses fit snuggly around the phone lenses so that there is no ghosting. I connect the phone to our large screen Samsung Smart TB to watch my favourite YouTube shows and use an external wireless keyboard and mouse when I have a lengthy Instagram post. This phone is easily communicating with other gadgets connected to it. I use it as a scanner as well. I dropped it several times and it is still intact. There is still a lot of things this magnificent phone can do that I haven't even begun to scratch.

Date PurchasedAug 2018
Anthony56

Anthony56Sydney Surrounds, NSW

  • 3 reviews
  • 2 likes

Another great phone from Samsung

published
Date PurchasedSep 2018
Renae

RenaeGosford

  • 5 reviews
  • 1 like

Can not live without it

published

I upgraded to the s9+ from the s7 edge and I am extremely satisfied. I love the quality of the camera and screen display as it is so vibrant and clear. Also love that it is fast charging compatible and the battery life lasts ages. I use this phone for everything including using the careless pay wave and everything runs so smoothly.

Date PurchasedJan 2018
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Elizabeth11

Elizabeth11Caboolture

  • 4 reviews
  • 2 likes

Love it, but...

published

Upgraded from S7 to this phone back in May. Overall extremely satisfied, but just noticing that the charging cord is beginning to breakdown and expose wiring, just below the insert jack. How disappointing! Such an iPhone problem, and never one I have experienced in many, many years of Samsung ownership. The cord is treated with respect, but I imagine the new 'either way' insert to the phone body, potentially creates twisting and breakdown of the cord sheath. Wireless charging looking a better option.



Date PurchasedMay 2018
1 comment
Samsung
PhilSamsung
Sean

SeanBlacktown

  • 4 reviews
  • 1 like

Perfect phone for me.

published
Date PurchasedMay 2018
GregH

GregHMelbourne

  • 12 reviews

Wow

published
Date PurchasedDec 2018
sam

samMelbourne

  • 2 reviews
  • 5 likes

Very Difficult in making calls and Receive calls

published
Date PurchasedApr 2018
1 comment
Samsung
PhilSamsung
Pauline Khong

Pauline KhongMelbourne

  • 5 reviews

Simply a Beautiful Phone

published
Date PurchasedSep 2018
Rabhaw

RabhawCentral West, NSW

  • 12 reviews
  • 12 likes

Best phone I have ever had

published

In my opinion the best camera on any phone the super slo-mo is fantastic and the flash is great, making night pictures easy to take. The display is very good and you can alter the brightness according to the light. I use this phone to surf the net, send emails and play games. The apps are great and run smoothly and this phone is so fast. In finishing I can't say enough about this phone too many good points to point out.

Date PurchasedAug 2018
2 comments
Samsung
Samsung AUSamsung

Thank you for your review. It’s comments like this that motivate us to continue being focused on People Inspired innovation, we always aim to deepen value and convenience for our customers.

- Vicky

Rabhaw
Rabhaw

Thank you, this is just one of the many reasons that I will always use Samsung products, very well made and fantastic customer service.

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Hera

HeraMelbourne

  • 7 reviews
  • 2 likes

Great phone

published

I bought this phone for my husband and we’ll he loves it. I’ve played on it and tried it out. Now it’s got great features, photo wise and videos wise it’s great, when you record on video it’s amazing because even though you could be recording and walking it doesn’t show such a huge shake like it does on other phones. It’s amazingly loud for alarm clock people. It’s extremely reliable and awesome fact is that it came with a clear case which was cool because I bought a blue one. Has a lot of space after all the apps downloaded and still runs smoothly

Date PurchasedNov 2018
1 comment
Samsung
Samsung AUSamsung

Hi Hera, we can't let your husband have all the fun, the festive season is right around the corner, why don't you treat yourself too this Christmas? ;)

- Vicky

iCu

iCuMetropolitan Adelaide, SA

  • 6 reviews

Gr8 Phone

published

Alwez an Apple fan until now. Did lots of research to see which was the best and I was surprised. Thinking it would be hard to change but using the new S9 is easy. Best thing is you also get more free apps. Good graphics is a plus and it take a very very nice photos.

Date PurchasedOct 2018
1 comment
Samsung
Samsung AUSamsung
Extremely frustrated

Extremely frustrated

  • 5 reviews
  • 3 likes

Great phone

published

Superb phone, does everything as you would expect. Excellent camera which is great in low light. My only gripe with it is that when I put a case on, the headphone jack is obscured and so i cannot get any aux cable in to play music. I have to remove the case and plug in the jack each time. Of course, the cost was also quite high. I think if you don't need top of the range, something cheaper will certainly do the job.

Date PurchasedSep 2018
1 comment
Samsung
Samsung AUSamsung
Chetan Jadeja

Chetan Jadeja

  • 2 reviews
  • 1 like

Its best smartphone I have used so far.

published

I bought is from Samsung online and delivered as pre-launch with a free wireless charger. Very much satisfied with the product. have been using for 6 months now and no problems yet whatsoever. The camera is as good as it can get especially in low light conditions. I always use it without any cover or screen protector but no scuffs or marks due to day to day usage. The screen is best I have ever seen. The best thing is it does not lag at all and has a slot for an SD card which is always a great thing to have. The battery backup is good, gets me going for a whole day on wifi and Bluetooth with my smartwatch,

Date PurchasedMar 2018
DenizA

DenizASydney

Worst Customer Service Ever! I do regret switching to Samsung from iPhone

published
Date PurchasedSep 2018
3 comments
Samsung
PhilSamsung
DenizA
DenizA
DenizA
DenizA
Meg

MegPenrith

  • 8 reviews
  • 5 likes

I don't mind the phone but I'll be going back to Apple next time

published
Date PurchasedAug 2018
1 comment
Samsung
Samsung AUSamsung
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Rebekkah Nelson

Rebekkah Nelson

  • 6 reviews
  • 1 like

Awesome phone

published

I use my phone for everything and it's awesome, from calling, texting, taking photos, live streaming, gaming. The resolution is perfect, I could never go back to a budget phone. The camera is amazing, everyone comments on my photos and how professional they look.
The memory is good I havent had to uninstall slanything to make more room and i have heaps of apps on my phone.

Date PurchasedMay 2018
Adam R

Adam R

  • 4 reviews

How the s8+ should of been

published

Great photos, great display but easy to break make sure you have a good case and screen protector. Loads apps fast only down side is some games really drains the battery fast. The rearranged camera and finger print scanner layout is a 100% improvement on the galaxy s8 and s8+

Date PurchasedOct 2018
Liv

LivBrisbane

  • 2 reviews
  • 1 like

Great phone, would recommend, size needs getting used to

published

I have been a Samsung mobile phone user for the past 6 years at least and with this latest model I am certainly not disappointed. The screen quality and camera quality are great, large storage, easy transfer and setup. The only downside for me personally is getting used to the large size of it, previously having owned the s7, it is substantially bigger, you can't hold it comfortably in one hand. Other than that, cannot fault it, the tech and specs are great.

Date PurchasedSep 2018
Addie Anoop

Addie Anoop

  • 2 reviews
  • 1 like

Full potential device

published

This device is so smart that It can do almost anything that you expect from any smartphone. Its been 5 months I am using this device without a cover and found no scrath at all, may be m using it safely or this device has such feature. However, there is still something to improve in battery backup and camera as the other smartphones like oppo has better camera than samsung

Date PurchasedMay 2018
Dissatisfied

DissatisfiedSydney Surrounds, NSW

FAIR

published

Purchased in June 2021 at JB Hi-Fi Retail Stores for A$1,349.00.

Performance
Battery Life
Camera Quality
Hardware
Software
8 comments
Samsung
Samsung AUSamsung
Dissatisfied
Dissatisfied
Samsung
PhilSamsung
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Questions & Answers

James P

James Pasked

Galaxy S9+ 64GB

My screen has been cracked recently and there is also a black spot on the lcd now. The quick settings drop down menu is also now behaving erratically making the device almost unusable at times, I suspect this is because of the drop and broken screen. If it wasn't for the glitching menu thing I could live with the cracked screen as the phone functions fine otherwise. How much would it cost to replace screen if repaired through Samsung.

1 answer
Samsung
AdaSamsung

Accidents happen, James! We have provided a link to help generate a quote for possible repairs as well as assist you in booking in an appointment.

https://www.samsung.com/au/support/repair/process/

Jo
Samsung AU

Natasha Nova

Natasha Novaasked

Galaxy S9+ 64GB

Hi, Just started writing reviews. Could you advise who to contact to arrange a trial of product for the Samsung Galaxy S9+? I'm new and not sure how to go about it.
Regards,
Natasha Nova

1 answer
Samsung
PhilSamsung

Hi there Natasha, we're stoked that you're considering trialing our Galaxy Smartphone range! You can visit your nearest Samsung Studio for a demonstration on of the Galaxy S9+, we also have a range of other devices, which may be of interest to you, like the new Note 9. Here is a link to find your nearest store and bookings. Alternatively, a range of network providers can also give you a demonstration too.
Here are the links:
Store locator: https://www.samsung.com/au/support/service-centre/
Bookings: https://www.samsung.com/au/samsungstore/bookings/#/

Philip
Samsung Australia

Get an answer from our members and Samsung representatives

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