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MFGScottAU
- 5 reviews
- Galaxy S9+ 64GB
- Verified purchase
Awesome Phone!
I was given this phone as a birthday present. I am enjoying all of the features this phone has to offer. The quality of the photo even in low light is superb. I even bought third party lenses and they work well. I just make sure that the lenses fit snuggly around the phone lenses so that there is no ghosting. I connect the phone to our large screen Samsung Smart TB to watch my favourite YouTube shows and use an external wireless keyboard and mouse when I have a lengthy Instagram post. This phone is easily communicating with other gadgets connected to it. I use it as a scanner as well. I dropped it several times and it is still intact. There is still a lot of things this magnificent phone can do that I haven't even begun to scratch.
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Anthony56Sydney Surrounds, NSW
- 3 reviews
- 2 likes
Another great phone from Samsung
I upgraded from my S7 Edge to this S9+, no regrets at all. It has a smooth running system, great memory and it's expandable, I bought the 64gb model and added a 64gb memory card which is where all my photos go. It has a headphone jack! The screen is so clear, battery life for me is one full day if i'm giving it a bit of a hard time, or two days if I'm not using it much. The camera is great, I always get a crystal clear photo, the slow motion video feature is a pain in the rear end, you can't just slow mo something when you want to, the camera w...Read more
aits for it (whatever your pointing at) to move then slow Mo kicks in, I hate using it, I missed my slo Mo video opportunity too many times. The other negatives for me, I do not like bixby, it is crap compared to the Google assistant, I also hate where the button is for bixby. I downloaded an app to by pass it so my bixby button is in active, it literally doesn't do anything now when you accidentally press it. It's a fingerprint magnet, I also hate how slow Samsung are to push out the android update, just way too slow. Highly recommended phone though.Similar opinion? Write a review on ieatwords.com.au!
RenaeGosford
- 5 reviews
- 1 like
- Galaxy S9+ 64GB
- Verified purchase
Can not live without it
I upgraded to the s9+ from the s7 edge and I am extremely satisfied. I love the quality of the camera and screen display as it is so vibrant and clear. Also love that it is fast charging compatible and the battery life lasts ages. I use this phone for everything including using the careless pay wave and everything runs so smoothly.
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Elizabeth11Caboolture
- 4 reviews
- 2 likes
Love it, but...
Upgraded from S7 to this phone back in May. Overall extremely satisfied, but just noticing that the charging cord is beginning to breakdown and expose wiring, just below the insert jack. How disappointing! Such an iPhone problem, and never one I have experienced in many, many years of Samsung ownership. The cord is treated with respect, but I imagine the new 'either way' insert to the phone body, potentially creates twisting and breakdown of the cord sheath. Wireless charging looking a better option.
1 comment
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SeanBlacktown
- 4 reviews
- 1 like
- Galaxy S9+ 64GB
- Verified purchase
Perfect phone for me.
I used to have all the Samsung phone starting from S1 until Note 2 but decided to try other phones because of the battery not lasting a whole day for me. I've tried LG and Apple. Since then I've heard great reviews about Samsung S9+ and decided to purchase one myself.
The camera is superb. Very detailed and crisp photos. It is during the night when this phone excels. Iphone can't even compare to the quality of S9+ during dark environment.
The screen is nice and vibrant. The S9+ is now my major source of entertainment. Although I've notice...Read more
d that the Gorilla glass got scratched up easily. The sound on this thing is amazing. Dolby Atmos really works. Plus it have bass. The performance of the phone is snappy. It does not lag even under heavy usage.Similar opinion? Write a review on ieatwords.com.au!
GregHMelbourne
- 12 reviews
Wow
WOW... I got an S7 2 years ago and was HIGHLY critical of its performance, I didn't like how it operated and some of the tings I would consider glitches in its performance.
What a difference 2 years makes. The new phone is easier to use, more refined, better looking, and feature packed.
I am not a tech geek who needs all the little bells and whistles just for the sake of having them, however the new S9 is a belter. I had to watch a 1.5 hour vid on youtube to be able to run the thing however having done that I have "tweaked" (adjusted set...Read more
tings) the phone so now it is a joy to use. The phone makes sense now, it has MANY very usable features that make a real impact on the utility of this product. Love the multi tasking, I often watch a Youtube vid or play cards on the phone, now I can do BOTH at the same time. Same goes for Google maps and spotify. The big screen makes using it a breeze and there is a feature that lets you have the phone call feature on a pop up window-invaluable. I just realised that if I even attempt to go through the features, this will be a dry post. I guess the biggest take away I hope people get from this is that I was very unimpressed with the S7 enough to consider buying a foolishly expensive IPhone. Now I am glad I didn't. The S9 is EASY to use and a stunning phone even for a Luddite like me.Similar opinion? Write a review on ieatwords.com.au!
samMelbourne
- 2 reviews
- 5 likes
Very Difficult in making calls and Receive calls
i been using S9+ since April initially i can't make calls and receive calls same with SMS also. i thought it could be Carrier fault and switched 5 different carriers including all the major ones in Australia and USA.(networks i switched are Optus, Belong, Vodafone, T-mobile in USA, Telstra in Australia) came to conclusion that its device fault. Got very Bad experience from Samsung customer service and they are saying it comes under minor fault if you can't make calls and receive calls if you can't send text messages and receive messages callin...Read more
g it as minor fault and have to send it to the service center two times useless. they changed the whole board and sending it to me.I am fed up in Roaming around Samsung service center and talking to those Samsung customer center people.i lost many calls in that many important calls are also lost. my friends and family got fed up in calling my mobile. they can't reach my mobile at all.if any one got the same issue don't think it as carrier fault. before complaining it as carrier fault check your S9+ device.1 comment
PhilSamsung
We really apologise about the issues you having been facing with your device. If you continue to face troubles with your S9+ please head into a service centre for a further assessment and we will assi... Read more
st. Store locator: https://www.samsung.com/au/support/service-centre/Similar opinion? Write a review on ieatwords.com.au!
Pauline KhongMelbourne
- 5 reviews
Simply a Beautiful Phone
The S9 Plus has a decent sized 6.2 " OLED screen, & the narrow tall shape allows it to sit securely in your hand an excellent 12 mega pixel camera which is great in low light conditions, great stereo speakers. The Smart Switch app makes it easy to transfer everything without any hassles from your old phone, very fast charging. The display is fantastic & I like that you can schedule when the blue light turns on & off. So far all my apps run smoothly It is an excellent phone in all ways, I was impressed with the fact that it actually came with a ...Read more
clear gel case as well. My only tiny gripe is the fact when you tap the screen to wake it up, if your not quick in swiping it turns off again, I haven't found a way to lengthen the time the wake up screen stays on, it is so fast in switching off, any notifications on the screen can't always be read. Maybe a future update could add the ability in settings to lengthen the screen time on wake up. My original wish was to buy a 9 Note but price wise it was out of reach. My daughter knew it was time for an update so I was blown away with my 70th Birthday present This wonderful S9 Plus - I love it! I am a Samsung phone loyalist & this one is the best so far.Similar opinion? Write a review on ieatwords.com.au!
RabhawCentral West, NSW
- 12 reviews
- 12 likes
Best phone I have ever had
In my opinion the best camera on any phone the super slo-mo is fantastic and the flash is great, making night pictures easy to take. The display is very good and you can alter the brightness according to the light. I use this phone to surf the net, send emails and play games. The apps are great and run smoothly and this phone is so fast. In finishing I can't say enough about this phone too many good points to point out.
2 comments
Samsung AUSamsung
Thank you for your review. It’s comments like this that motivate us to continue being focused on People Inspired innovation, we always aim to deepen value and convenience for our customers.
- Vicky
Thank you, this is just one of the many reasons that I will always use Samsung products, very well made and fantastic customer service.
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HeraMelbourne
- 7 reviews
- 2 likes
Great phone
I bought this phone for my husband and we’ll he loves it. I’ve played on it and tried it out. Now it’s got great features, photo wise and videos wise it’s great, when you record on video it’s amazing because even though you could be recording and walking it doesn’t show such a huge shake like it does on other phones. It’s amazingly loud for alarm clock people. It’s extremely reliable and awesome fact is that it came with a clear case which was cool because I bought a blue one. Has a lot of space after all the apps downloaded and still runs smoothly
1 comment
Samsung AUSamsung
Hi Hera, we can't let your husband have all the fun, the festive season is right around the corner, why don't you treat yourself too this Christmas? ;)
- Vicky
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iCuMetropolitan Adelaide, SA
- 6 reviews
- Galaxy S9+ 64GB
- Verified purchase
Gr8 Phone
Alwez an Apple fan until now. Did lots of research to see which was the best and I was surprised. Thinking it would be hard to change but using the new S9 is easy. Best thing is you also get more free apps. Good graphics is a plus and it take a very very nice photos.
1 comment
Samsung AUSamsung
Making the switch has never been easier now that we have Smart Switch. Our app makes it easy to transfer contacts, photos, messages and more from your old phone to your new Samsung Galaxy device. Grea... Read more
t to hear you're loving the Galaxy S9+ as much as us! - VickySimilar opinion? Write a review on ieatwords.com.au!
Extremely frustrated
- 5 reviews
- 3 likes
- Galaxy S9+ 64GB
- Verified purchase
Great phone
Superb phone, does everything as you would expect. Excellent camera which is great in low light. My only gripe with it is that when I put a case on, the headphone jack is obscured and so i cannot get any aux cable in to play music. I have to remove the case and plug in the jack each time. Of course, the cost was also quite high. I think if you don't need top of the range, something cheaper will certainly do the job.
1 comment
Samsung AUSamsung
Hi there, we're happy to hear that you are loving the Galaxy S9+ It sounds like you may be using a 3rd party case, we do recommend to use cases directly from Samsung as this ensures the case will fit ... Read more
easily with your phone. Feel free to head to our online store for a list of available accessories. - VickySimilar opinion? Write a review on ieatwords.com.au!
Chetan Jadeja
- 2 reviews
- 1 like
- Galaxy S9+ 64GB
- Verified purchase
Its best smartphone I have used so far.
I bought is from Samsung online and delivered as pre-launch with a free wireless charger. Very much satisfied with the product. have been using for 6 months now and no problems yet whatsoever. The camera is as good as it can get especially in low light conditions. I always use it without any cover or screen protector but no scuffs or marks due to day to day usage. The screen is best I have ever seen. The best thing is it does not lag at all and has a slot for an SD card which is always a great thing to have. The battery backup is good, gets me going for a whole day on wifi and Bluetooth with my smartwatch,
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DenizASydney
Worst Customer Service Ever! I do regret switching to Samsung from iPhone
During an identity theft issue I have been having, I got careless and forgot my password for my Samsung Galaxy S9+. Then, the nightmare began and is still continuing. Although I bought the phone from a Vodafone shop in Sydney (also on a contract), Samsung says my only option is a factory-reset since I didn't have a Samsung account before the phone was locked. They also mention something called assessment, which also wipes your data. Previously, you could reset your password from your Google account (FindMyDevice) but Samsung decided to get rid ...Read more
of this since it does indeed help frustrated users like me. My experience with the customer support was absolutely horrifying and nerve-wracking since they generally copy&paste info instead of understanding what your situation is. They also gave me incorrect and misleading information multiple times. My complaints were utterly ignored. Now, I will do a factory reset, all my valuable data will be gone. I don't have a backup, either. These sign-in, back-up options are way easier and more secure with iPhone. They don't even bother to reset the waiting time to enter a password (which is now literally a day :() although I can easily prove I am the rightful owner. I feel I am so close to finding the password, I do remember most of it, but nope, no help. I chose Samsung and now I deserve to suffer. Think twice if you are thinking of paying a fortune for this phone. You will enjoy it until your very first technical problem. After that, meet the true colors of Samsung, which merely cares about competing with iPhone and your money, definitely not your customer experience...3 comments
PhilSamsung
Hi Deniz, I'm really sorry to hear about your experience. I have sent you a PM so that I can look further into this.
... Read more
Philip Samsung AustraliaI sent you a reply including my phone number on Nov 6 and (got no response back since then, it's 11th of Nov now). I bought a new cheap phone. It has been almost a month since the phone got locked, lo... Read more
st hope that you can help me (i guess you commenting here is not for me, it's to impress potential future customers, sorry I couldn't get that and for a moment, i thought that you would actually respond and help me, sorry stupid me) So it seems I will reset the phone and sell it immediately afterwards but at least you could have considered using my feedback for improving your sign-in, back-up or security related interfaces or password resetting options for better customer experience?Also, the phone's WiFi got turned on although it was locked and it was on flight mode. It is still on flight mode but connects to every WiFi it sees automatically. In addition, I have been told there ... Read more
are shops that install a software via recovery mode that resets the screen lock password (confirmed by tech team that it would invalidate the warranty). In short, a phone super-secure for the rightful owner to access, super-easy for malicious access. Well done!Similar opinion? Write a review on ieatwords.com.au!
MegPenrith
- 8 reviews
- 5 likes
I don't mind the phone but I'll be going back to Apple next time
I've had this phone for about 6 weeks now and I have found certain features good but I find the phone to be quite glitchy. I really love the camera and am still glad I purchase it because of that but I'm not sure that if the iPhone can catch up with a camera that I would buy this phone again. The speaking function often doesn't work and I find it difficult to send and read text messages via my car system which my iPhone easily read to me. I often press buttons and the phone is frozen. I find it difficult to make settings specific and sometimes ...Read more
I renewed to do things a few times for them to work properly. When I had an issue after one week of owning the phone I went to Samsung and told them about it and they basically said that if a sim swap didn't fix it I need have to send it away to be repaired. They said that they used to have loan phone's but people stop to returning them so they wouldn't be able to do this. This would have left me without a phone. Luckily The sim swap did fix it. When I had an issue with my iPhone a few years ago they straight replaced it. With this alone I will definitely be going back to iPhone with my next phone. The auto correct is also terrible. I don't understand how they come up with the words that they think I'm trying to spell. 1letter wrong and they think I'm speaking in a different language1 comment
Samsung AUSamsung
Hi Meg, thank you for your review. We are sorry to hear that you are having some issues with your Galaxy S9+, in regard to the phone glitching can you confirm if this happens when you are in a specifi... Read more
c application? You can try clearing your storage within the device maintenance settings.Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Galaxy S9+ 64GB compares to other Mobile Phones
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Rebekkah Nelson
- 6 reviews
- 1 like
Awesome phone
I use my phone for everything and it's awesome, from calling, texting, taking photos, live streaming, gaming. The resolution is perfect, I could never go back to a budget phone. The camera is amazing, everyone comments on my photos and how professional they look.
The memory is good I havent had to uninstall slanything to make more room and i have heaps of apps on my phone.
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Adam R
- 4 reviews
How the s8+ should of been
Great photos, great display but easy to break make sure you have a good case and screen protector. Loads apps fast only down side is some games really drains the battery fast. The rearranged camera and finger print scanner layout is a 100% improvement on the galaxy s8 and s8+
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LivBrisbane
- 2 reviews
- 1 like
Great phone, would recommend, size needs getting used to
I have been a Samsung mobile phone user for the past 6 years at least and with this latest model I am certainly not disappointed. The screen quality and camera quality are great, large storage, easy transfer and setup. The only downside for me personally is getting used to the large size of it, previously having owned the s7, it is substantially bigger, you can't hold it comfortably in one hand. Other than that, cannot fault it, the tech and specs are great.
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Addie Anoop
- 2 reviews
- 1 like
Full potential device
This device is so smart that It can do almost anything that you expect from any smartphone. Its been 5 months I am using this device without a cover and found no scrath at all, may be m using it safely or this device has such feature. However, there is still something to improve in battery backup and camera as the other smartphones like oppo has better camera than samsung
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DissatisfiedSydney Surrounds, NSW
FAIR
I find it pretty good, however i had an S3 note prior to this and I find the alarm system is not as good for 2 reasons: firstly you cannot enter many letters as a reminder, and secondly it does not store the alarm you are dealing with at the top of the list so they are all over the place. Also the pre-emptive text is as pain in the neck!
I absolutely LOVED my S3; it just got too old. Even the photos were on a par.
April 15th 2022 Update: This Is Far From Perfect!!! Personally I'd Like A Refund.
I cannot be "objective" . I didn't like the...Read more
S9+ from the beginning and it just keeps on getting worse. Samsung ought to get rid of the software writers, they don't know what they're doing. And while you're at it, remove the absolutely USELESS predictive text and find one that works. The only good thing about it is the camera. AND there's more. This phone's charger caught fire in my motorhome and cost me a new inverter and charger and lead. SUMMARY WORST phone I've ever had.Purchased in June 2021 at JB Hi-Fi Retail Stores for A$1,349.00.
8 comments
Samsung AUSamsung
Hi There, thanks so much for your review, we really appreciate you taking the time to write to us. We're also sorry to hear that you are not a huge fan of the Galaxy S9+, not to worry though we can as... Read more
sure you that we'll be taking on your feedback and passing this on internally to the relevant departments and channels. Jazz Samsung AustraliaGood to hear that. There are a couple more points that I may mention later, but right now I'm too busy travelling our lovely country.
I would like to ask though why on earth the pre-emptive text break... Read more
PhilSamsung
You can switch off pre-emptive texting via message settings, the keyboard will automatically pick up certain words and provide them in the preview tab above the keyboard so that you can more freedom t... Read more
o type or choose the word yourself. Philip Samsung AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
James Pasked
My screen has been cracked recently and there is also a black spot on the lcd now. The quick settings drop down menu is also now behaving erratically making the device almost unusable at times, I suspect this is because of the drop and broken screen. If it wasn't for the glitching menu thing I could live with the cracked screen as the phone functions fine otherwise. How much would it cost to replace screen if repaired through Samsung.
1 answer
AdaSamsung
Accidents happen, James! We have provided a link to help generate a quote for possible repairs as well as assist you in booking in an appointment.
https://www.samsung.com/au/support/repair/process/
Jo
Samsung AU
Natasha Novaasked
Hi, Just started writing reviews. Could you advise who to contact to arrange a trial of product for the Samsung Galaxy S9+? I'm new and not sure how to go about it.
Regards,
Natasha Nova
1 answer
PhilSamsung
Hi there Natasha, we're stoked that you're considering trialing our Galaxy Smartphone range! You can visit your nearest Samsung Studio for a demonstration on of the Galaxy S9+, we also have a range of other devices, which may be of interest to you, like the new Note 9. Here is a link to find your nearest store and bookings. Alternatively, a range of network providers can also give you a demonstration too.
Here are the links:
Store locator: https://www.samsung.com/au/support/service-centre/
Bookings: https://www.samsung.com/au/samsungstore/bookings/#/
Philip
Samsung Australia
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PhilSamsung
Hi there, we're sorry to hear about that I have sent you a private message to discuss further.
... Read more
Philip Samsung Australia