I saw a few negative reviews before ordering here so I though I'd leave my review too.
After being stuck at home due to the pandemic I decided to order some PC parts to build a new PC. It took them 10 days to find and ship everything and another 7 days for the components to arrive.
Generally speaking those times aren't the best, but when you factor in the delays associated with supply chains and delivery in general due to the pandemic, then I'd say those times are excellent.
I think others will also be satisfied shopping with Scorptec as long as they have realistic shipping time expectations.
Keep in mind I haven't used their customer support since everything turned out fine, so I can't really comment on their aftersale staff.

Sold a product on the recommendation of their salesperson which turned out to be not fit for purpose and refused to take it back or apply a credit- so disappointed. Was not warned headsets were a non returnable item and despite asking for a quality product to use for virtual training- received one that required the cord to be attached to a telephone connection. Could not use them and wasted $350. Wii never shop there again.

We had been let down by a large retailer with our ordered sitting on various stages of processing for three weeks before being abruptly 'cancelled' (on the day of my son's 13th birthday, which it was supposed to be the present for). Looked at the same item in scorptec - it was handy to be able to see it was in stock after our last experience. We paid a little extra for fast delivery, ordered on the Tuesday and arrived on the Friday. My son is super happy and on the laptop now :)

The online system builder was very helpful, as was the website. The process of ordering was good, communication was good. Despite Covid-19, components were sourced quickly and the the build was done two days ahead of the first ETA. The pick-up process was good, and clearly with a lot of focus on staff safety.
Most importantly, the machine was well built and well packed. I am very pleased with the process.

Online store worked well. Found products, checked stock at local store all good, placed order and paid and selected pick up. this was at 8 Pm on a friday, no ready email at 11 Am next day so I call. Advised ill get a text soon but never happened. As store closes at 2 on a Saturday I just went in. Showed my order and the guys then went and picked stock. great service from the customer facing people, warehouse and online orders people need some improvement

Ordered a monitor that was listed as in stock, after purchased it became out of stock and was told it would be in stock in roughly a week. It got to midnight the of the date it was meant to be in store when I got an email stating it is expected a month from that date. Awful service.

2.5 weeks, 3 emails, and 2 attempts at calling (both times it went to message bank), and ive still not received a response regarding my failed delivery. Between Scorptech and AusPost I cant decide who is worse.

I called 5 times and left 2 voice message after hearing a saying someone would call me back. I waited a week an no reply. I also sent 3 emails for someone to call me, as I wanted to buy a few NUC's and IT stuff. Their voice message saying your business is important to us and they will call you back. NO-ONE called me back.

Why have a message saying your business is important to us and they will call you back and they don't? anyway, went to another PC place. Shame, Scorpio lost $10k of business for not returning or acknowledging my email.

I have used Scorptec before for a few computer builds and some hardware when I was GPU mining. Great prices and great staff. More recently I purchased a SSD portable drive which was competitive with the bigger retailers, and great postage times.

I ordered a few items and most have been good. Unfortunately be prepared to wait over a month if you requrie a warranty replacement. Also their communication about new orders is often delayed or cryptic.

I delt with Scorptec for a GPU purchase. The customer service was great and help in a timely fashion. Very happy with the service received and will definitely use again.

Purchased a computer screen online based on description. Screen didn’t operate as described (Lower screen quality) and without Any warning, they will now not accept the return or upgrade offer. They only accept Returns based on defects. Absolute scumbags and now I’m out of pocket $800

Ordered a 4k monitor online. Was shipped within a few days despite covid delays. Beat order from kogan ordered same day. Price was good. Communication was good. Product arrived in brand new condition as was ordered.

Ordered a $3000 computer from this mob. Provided tracking history when allegedly the item was sent.
It's been 5 days now and I still haven't received the computer, even though I paid for Express Post.
When I call Scorptec they tell me it's AusPost problem. When I call AusPost they tell me it's a Scorptec problem.
Scorptec are uninterested in doing anything about this and say its up to me to find out where the parcel is. (That's only if by chance you manage to get through to somebody on the phone. Usually it goes to an answering machine)
I'm down $3000 and Scorptec couldn't give a toss, even thought I paid for insurance.
Give this mob a wide birth. They're happy to take your money but after that you're on your own.

I like Scorptec Computers. They're reasonably priced, great range, and ship stuff quickly. Postage rates aren't through the roof either, unlike some other vendors. They also have a presence on face book so you can ask them questions there, wether its a question about a part, or what their stock levels are.

I got a quote for a PC roughly around 1988 AUD, The email clearly said quote expires on 09/04/2020 which is 3 days from now but When I called them, was told the quote has already expired and new price is 2236$. I send them the original quotes with the dates, but they said it is what it is, new price is 2236$

Can't be trusted, IF these guys are doing this before buying the product how are you going to trust them for 2-3 years warranty that comes with the product. They are here to fool us.

Funny Enough they put the quote date the same on both attachment. While the first quote was emailed to me on 23/03/2020 and the Second was emailed to me on 06/04/2020

Attached quotes from Scorptec

I have been a customer for a long time and they have a good selection with up to date and very current products, they tend to have prices on par or better than large companies like Amazon. They will be my go-to for years to come.

I’ve had a good experience with Scorptec online store. Great product range, accurate stock status, nice packaging and fast shipping in these hard times. Quite happy with the products I’ve purchased.