high standard of service
Thanks Scott you were on time polite friendly and detecting the fault in my dishwasher you were thorough and spotted the problem straight away and fixing it was done very quickly and the mess and clean up i must say you took care of it all. Thanks Scott
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Fred MazzaferriSouth East Queensland, QLD
- 9 reviews
- 8 likes
- Verified customer
Total satisfaction!
When my busy wife forgot that she’d turned on our Westinghouse oven long enough to melt its element, I soon realised that, although I could easily purchase a genuine spare part, its fitting was beyond my handyman capacity, even were it legal.
One disadvantage of living on rural acreage is that friendly servicemen must travel a fair distance to assist in crises like this. So I contacted Westinghouse headquarters for a list of their closest recommended repairers, and within two days received the full details of three companies around half an h...Read more
our away. Problem almost solved, I thought, and rang each business in turn with the precise details for a firm, accurate quote. However, ignoring the temptation of a quick fix in the interests of once more enjoying my favourite grill, I first checked each business on typical consumer review sites, only to be very disappointed to find them all hovering around the one- or two-star rating! Time, then, to do my own web search for better options. Suffice it that Service Force at Coomera came up tops with a number of five-star reviews. To boot, when I sought the same quote from them, I was very pleasantly surprised to find that the full repair would cost me barely more than HALF what those recommended repairers were asking, despite all three having less distance to travel to reach me! The real icing on the cake, though, was that from receptionist to the actual technician, it was a real pleasure to do business with such genuine, competent, congenial people. I was promised a firm date for the service call. But when that proved impossible because the replacement grill arrived damaged, it was not only rescheduled with only a few days’ delay, but without asking, I was offered a considerable discount for the inconvenience.
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