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Reviews

3.9

253 reviews
5
(156)
4
(32)
3
(5)
2
(3)
1
(57)
  • Build Stage
    • Post-Construction (50)
    • Pre-Construction (18)
    • Mid-Construction (3)
  • Customer Service
    4.4 (54)
  • Site Admin
    4.6 (47)
  • Timeliness
    4.5 (45)
  • Structural Integrity
    4.5 (40)
  • Plumbing & Waterproofing
    4.5 (40)
  • Electrical & Lighting
    4.5 (40)
  • Flooring
    4.5 (40)
  • Transparency
    4.4 (52)
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Hidir Kocak

Hidir KocakGreater Melbourne (Outer), VIC

  • Verified customer

Great work Sherridon and team

published

Sherridon did an excellent work from start to finish Ramon the sales man was very helpful and experience and fun to work with had Ben Supervisor at the start good work easy to communicate with then he not moved somewhere else then came Vito to manage the property very proffesional at his work easy to catch and talk to and top of his work and workers finding the faults and getting them fixed before we even see them well done Vito I would recommend Sherridon Homes to any one I already have my second project given to them to work with will see what happens thanks Sherridon Homes
H & T KOCAK



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2020
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Stunn

Stunn

  • 3 reviews
  • Verified customer

Poor Customer Experience

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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GURVINDER S.

GURVINDER S.Greater Melbourne (Outer), VIC

  • Verified customer

Really professional and helpful staff.

published

Sales manager Banaj Bhatia given us right suggestions and guided us through out to made our first home journey smooth and easy. He is really a nice person to deal with and always ready to help, even after handover.
Building supervisor JASON ZEN have done a great job, was consistent in updates during construction, responds quickly to fix post construction issues, delivered much earlier than expected.
Must say they made our first Home journey hassle free.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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Adelyn Sajul

Adelyn SajulVictoria

  • Verified customer

Delivered earlier than Expected

published

We couldn’t be more happier and thankful with the quality, time-line, how the process was smoothly finished with massive project deliver with great workmanship. We are in the house for more than 3 months now. And we have not seen or experienced any major problem. There are minimal things what we addressed and been actioned quickly by Sherridon homes. There are no issues at all with structure. As First home-owners, we are so grateful to all staffs especially to Banaj from sales team and Romeo-site supervisor for the superb job. Romeo was able to hand over the property to us earlier than the time line, yet it was delivered perfectly.
A big thank you to everyone who was involved during the process from sales, admin and construction phase.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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Ariel M.

Ariel M.Victoria

  • Verified customer

Excellent builder but most especially the best site supervisor - Romeo Neskovski

published

Sales coordinator (based in Heartlands Displayhouse) was very helpful to work out a plan to suit our budget without compromising designs and plans.
We were able to avail the promos as they are generous when it comes to inclusions - despite the limited budget.

We initially had hiccups during construction regarding missed out estate requirements but easily rectified by the management.
Our house was built on track and completed within the target date.
The site supervisor is very friendly, accommodating and prompt to respond.
After-sale support (or after settlement date) support is also good as he is responsive and proactive if there is any issues. We had some minor issues with the electricals, doors and paints but easily fixed

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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Ravneet W.

Ravneet W.

  • 2 reviews
  • Verified customer

Quality home at affordable price with positive experience

published

Sherridon homes journey has been quick fast and almost hassle free.

Starting from Banaj(contract signing) was very thorough and attentive to the amendments, Merin(contract and Developer approval) did amazing job in regards to the timeline and attention to detail.
Finally Alex(Site manager) was perfect in regards to the consistent updates and managing the work very efficiently.

Now looking forward to spend quality time at a quality home and identify minor defects, which you expect to find in all homes regardless of the builder.

Infact it is the financial cost for the build, timeline and the overall positive building experience that matters.

Good work so far Sherridon homes team !!

Build StagePost-Construction
Construction End DateDecember 2022
Hari

HariGreater Melbourne (Outer), VIC

  • Verified customer

Great work and excellent service

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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jmaniam

jmaniamGreater Melbourne (Outer), VIC

  • Verified customer

Sherridon Homes: excellent and reliable

published

Build was managed very well and on time. Jason Zen, project manager, provided regular update on progress. He provided options to think about when we were not sure of certain aspects during build phase which made it easier to make decisions. There were no surprises during the build phase. Very happy with build quality.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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JENNY SWAIN

JENNY SWAINGreater Melbourne (Outer), VIC

  • Verified customer

SHERREIDON HOMES GOLDEN BOY

published
Build StagePre-Construction
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Jag

JagGreater Melbourne (Outer), VIC

  • Verified customer

happy customer

published

Exceptional customer service by banaj and his team at beginning then smooth construction process no issue at time of construction and no problem at time of completion. Highly recommend good quality builder with reasonable cost and no hidden charges thanks banaj and sherridon homes for building our house .. five star builder ..

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2022
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  • Verified customer

Sherridon Homes and Banaj Bhatia

published

We are happy with the house construction process. During the Pre construction phase sales consultant Banaj Bhatia was very helpful and professional.
If you know what you want Banaj will find a way to get it done in cost effective way and if you are not sure then Banaj with his experience and consultation skills will help you with right advise to get you the best outcome.
Thank you Banaj for being accomodative and helping us with the design we wanted. Banaj was quite flexible helping with all the changes we requested and fitting everything (almost) within our budget.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
Construction End DateDecember 2022
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satnam sidhu

satnam sidhuGreater Melbourne (Outer), VIC

  • Verified customer

very happy customer

published

we are happy with sherridon homes quailty of work, very happy with site manager alex palazzolo he did good job, when they start there are few issues but he solved all, they built home in 3 month good quailty and quick,very impressed from office staff merrin landolina, rukshani,banaj bhatia they all are good team!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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JK01

JK01Melbourne

  • 3 reviews
  • Verified customer

Excellent.... Very happy so far

published

Banaj was very helpful & resourceful throughout the process & great resource of Sherridon Homes.
He guided me from the beginning to make sure I am understanding the whole process with Sherridon
and also happy with it. He has cleared all my queries with high priority. He showed me couple of
Sherridon Homes display houses and explained me as well what is Sherridon standard and upgrades.
I will definitely recommend Banaj to anyone who wanted to build new house.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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  • Verified customer

Excellect customer service and great build!!

published

Banaj was our sales consultant and Romeo our supervisor...they have done an amazing job with our house....cannot fault Banaj's customer service...Banaj went above and beyond to give us the best service and also cannot fault Romeo's experience in building....he made our build process super easy....if you want a hazzel free build with great advise and customer service I would highly recommend Banaj and Romeo.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2022
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Aseem

AseemGreater Melbourne (Outer), VIC

  • Verified customer

Sherridon Homes - Banaj Bhatia : A shinning example of customer service

published
Customer Service
Transparency
Build StageMid-Construction
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Jason

JasonGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • Verified customer

Very happy with Sherridon!

published

Very impressed with the professional approach from our initial sales support from Beau in Clyde North to the exceptional work undertaken by site supervisor Zabi. We built an investment property in Warragul and were happy with all of it. Naturally, you will identify issues when building a new house, all of these were promptly dealt with by Zabi. We look forward to engaging with Sherridon with our next investment.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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Inderjeet Varinder

Inderjeet VarinderGreater Melbourne (Outer), VIC

  • Verified customer

Excellent Builder

published

We glad that we choose Sherridon Homes builder for my investment property.Very smooth process from starting to handover.At starting got very good assistance from Nish Shah and Simran. Then we was lucky to have Alax Palazzolo as our building supervisor.He was very supportive and flexible with the meeting timings.He build our house perfectly and we are very happy with his job.Well done Alax. Highly recommeneded and we will choose Sherridon Homes builder in future again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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Herin P.

Herin P.Greater Melbourne (Metropolitan), VIC

  • Verified customer

This is Perfect

published

I'm so happy that I chose Sherridon Homes, and a special mention to our sales consultants Nish Shah and Simran, They were amazing, any issues I had with my floor plans and etc.,it's been fixed immediately, I would recommend Sherridon homes to anyone who ask me without any hesitation. I cant wait to get the keys to my beautiful house.

Customer Service
Transparency
Site Admin
Build StagePre-Construction
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Saad Farooqui

Saad FarooquiGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent Customer Support

published
Customer Service
Transparency
Site Admin
Build StagePost-Construction
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  • Verified customer

Perfect Build beautiful home

published

We are so glad we have choosen Sherridon homes to build our first investment property. It has been smooth journey from beginning to end.Ramon Doval our sale consultant in Clydevale office guided us with transparency to make better choices with choosing upgrades and changes we made were well looked after.He is very polite and quick in reply.Building Supervisior Camron very professional and promptly answer our concerns and queries.Highly recommend Sherridon Homes

Build StagePost-Construction
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Questions & Answers

Craig

Craigasked

Hi guys,

We are thinking of building our first home with Sherridon Homes, as they are cheaper than the other builders we have looked at. They seem to include what others call upgrades, as standard inclusions- hence the appeal.

However, after reading reviews on this site about Sherridon Homes, we are now having doubts.
There seems to be an overwhelming amount of negative reviews. We can see that the last negative post was about 9 months ago.

Just wondering if anyone as of recently experienced any difficulties, hidden costs, delays, unprofessionalism, slow responses etc?

FYI- We would be building in the South Eastern suburbs.

Any input/feedback would be of great help.
Thanks.

2 answers
Adelyn Sajul
Adelyn Sajul

We just had our property hand over last 15 Oct 2022. We never had any issue at all. It started building June 2022. No delays. Quality is really good. Never had any major issue after the hand over. And the 3-months maintenance report are just minor issues and being actioned immediately

Lopamudra D.
Lopamudra D.

How long did they take to build? From start to finish?

Buyer beware

Buyer bewareasked

Do sherridon homes bully / hound there customers into giving positive reviews and do you offer incentives for positive reviews?
It will be interesting to hear from some sherridon customers once we get an answer from sherridon first.

3 answers
Adelyn Sajul
Adelyn Sajul

No, not at all

Ariel M.
Ariel M.

no, not in my case

Sherridon Homes
Sherridon HomesSherridon Homes

Hi Buyer Beware,
We are happy for you to have a conversation offline with out General Manager about your concerns.

Regards,
Sherridon Homes

Buyer beware

Buyer bewareasked

Hello
We have recently visited friends that have built their house with sherridon and they were explaining that they had a downright stop working recently and knowing they can’t just change the globe as they are not changeable and a replacement down light is required we’re shocked to discover that doing this simple task is not as simple as it should be as all their down lights have been hardwired instead of having the simple plug in connections that they were supplied with! So now having no other option but to seek the assistance of a licensed electrician. When the electrician arrived and inspected the wiring he informed our friends that this is not how they are designed to be installed and that the lights have been modified. So now what should be a simple diy unplug old plug in new is going to cost them $250 each time a light stops working! With around 25 down lights in there home at $250 a light you do the sums .
Our friends went next door as they also build with sherridon to see if they had the same problem, no blown lights but on closer inspection discovered that there home was also hardwired and down lights modified and now they also face having to fork out in excess of $5000 to change all of the $15 dollar down lights. Nowhere in either of there contracts does it state that the lights will be modified and wired differently as to how the manufacturer intended them to be.
So my question to sherridon homes is why do you modify the down lights and make it extremely expensive for owners to replace them when needed?
Our friends and his neighbors are seeking legal advice on this and I would strongly recommend others who have built with this company to check your down lights and make sure that they are not hard wired or you to could be up for thousands of dollars just to replace your $15 lights.
Shame on you people.

3 answers
Sherridon Homes
Sherridon A.Sherridon Homes

Hello Buyer Beware,
I'm unsure when you or your friend built with Sherridon Homes, but we have changed our downlight specification.

Kind Regards,

Sherridon Homes

Buyer beware
Buyer beware

If you read my statement/ question probably you would see that it was friends of ours and his neighbors that have built with you, we chose more reputable.
You’re reply is interesting to say the least, and can I ask why you have changed your down light specification?

Ve j
Ve j

Down light s specification scares me ... otherwise iam happy to go with you .. but now i changed my mind ..

Get an answer from our members and Sherridon Homes representatives

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