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Hidir KocakGreater Melbourne (Outer), VIC
- Verified customer
Great work Sherridon and team
Sherridon did an excellent work from start to finish Ramon the sales man was very helpful and experience and fun to work with had Ben Supervisor at the start good work easy to communicate with then he not moved somewhere else then came Vito to manage the property very proffesional at his work easy to catch and talk to and top of his work and workers finding the faults and getting them fixed before we even see them well done Vito I would recommend Sherridon Homes to any one I already have my second project given to them to work with will see what happens thanks Sherridon Homes
H & T KOCAK
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Stunn
- 3 reviews
- Verified customer
Poor Customer Experience
I am a first home buyer building in Melbourne South East metro, and I am providing this feedback with utmost disappointment with Sherridon Homes.
The initial engagement was promising but the rest was nothing short of delays over 4 months period.
I made a deposit with agreed changes to the basic plan in late November 2022. The initial draft was received in late January 2020 which was incomplete with requested changes. Further communications to correct the draft and to include further requested amendments led up to late February 2020.
In my o...Read more
pinion, this is significant delay and poor service in comparison to other volume builders who usually take about 2-3 weeks to provide further feedback. The lack of prompt acknowledgement and timely communication even after escalations was a major let down personally. Given the poor experience and delays over the period and in order to meet my build timelines, I was forced to look for an alternative quickly.Similar opinion? Write a review on ieatwords.com.au!
GURVINDER S.Greater Melbourne (Outer), VIC
- Verified customer
Really professional and helpful staff.
Sales manager Banaj Bhatia given us right suggestions and guided us through out to made our first home journey smooth and easy. He is really a nice person to deal with and always ready to help, even after handover.
Building supervisor JASON ZEN have done a great job, was consistent in updates during construction, responds quickly to fix post construction issues, delivered much earlier than expected.
Must say they made our first Home journey hassle free.
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Adelyn SajulVictoria
- Verified customer
Delivered earlier than Expected
We couldn’t be more happier and thankful with the quality, time-line, how the process was smoothly finished with massive project deliver with great workmanship. We are in the house for more than 3 months now. And we have not seen or experienced any major problem. There are minimal things what we addressed and been actioned quickly by Sherridon homes. There are no issues at all with structure. As First home-owners, we are so grateful to all staffs especially to Banaj from sales team and Romeo-site supervisor for the superb job. Romeo was able to hand over the property to us earlier than the time line, yet it was delivered perfectly.
A big thank you to everyone who was involved during the process from sales, admin and construction phase.
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Ariel M.Victoria
- Verified customer
Excellent builder but most especially the best site supervisor - Romeo Neskovski
Sales coordinator (based in Heartlands Displayhouse) was very helpful to work out a plan to suit our budget without compromising designs and plans.
We were able to avail the promos as they are generous when it comes to inclusions - despite the limited budget.
We initially had hiccups during construction regarding missed out estate requirements but easily rectified by the management.
Our house was built on track and completed within the target date.
The site supervisor is very friendly, accommodating and prompt to respond.
After-sale support (or after settlement date) support is also good as he is responsive and proactive if there is any issues. We had some minor issues with the electricals, doors and paints but easily fixed
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Ravneet W.
- 2 reviews
- Verified customer
Quality home at affordable price with positive experience
Sherridon homes journey has been quick fast and almost hassle free.
Starting from Banaj(contract signing) was very thorough and attentive to the amendments, Merin(contract and Developer approval) did amazing job in regards to the timeline and attention to detail.
Finally Alex(Site manager) was perfect in regards to the consistent updates and managing the work very efficiently.
Now looking forward to spend quality time at a quality home and identify minor defects, which you expect to find in all homes regardless of the builder.
Infact it is the financial cost for the build, timeline and the overall positive building experience that matters.
Good work so far Sherridon homes team !!
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HariGreater Melbourne (Outer), VIC
- Verified customer
Great work and excellent service
Well done Sherridon homes. You did a fantastic job . Heaps of thanks to Jason zen, Saurav, Aurora, Rukshani.
Recently I have build a house with Sherridon homes at Wyndham vale, Victoria. I was new this mortgage industry and felt nervous in the initial days. I have lot of questions in my mind and staff were very patience and listened to my requirements and provided best suggestions.
Saurav helped me a lot in providing the customised house plan to suites our needs.
Jason ( building supervisor) is an asset to the business. He built our hous...Read more
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jmaniamGreater Melbourne (Outer), VIC
- Verified customer
Sherridon Homes: excellent and reliable
Build was managed very well and on time. Jason Zen, project manager, provided regular update on progress. He provided options to think about when we were not sure of certain aspects during build phase which made it easier to make decisions. There were no surprises during the build phase. Very happy with build quality.
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JENNY SWAINGreater Melbourne (Outer), VIC
- Verified customer
SHERREIDON HOMES GOLDEN BOY
The whole process started last month. We were refereed to Banaj from his previous customers who were very happy with this work and I must say I can't fault his work.
From the first meeting till the end Banaj has been very helpful. Building a new home is not easy work especially when you don't know the industry but with Banaj vast understanding and knowledge it was quite pleasant and a breeze.
He understood our needs and what exactly we wanted for our investment property. Having already build in South east and now building in the west it was ...Read more
bit of a big step to finding the right land and builder. Banaj was quite patience in understanding our future project. He was there after hours as well answering our questions and never said it was his day off when we called. My husband being in sales as well was very impressed with Banaj professionalism. His positive attitude and helpfulness makes the general public tension free this competitiveness market. Overall we were very pleased and very happy that we had Banaj as our guided man though out the process. Anyone building with Sheridan homes please come see Banaj Bhatia for your new dream home.Similar opinion? Write a review on ieatwords.com.au!
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JagGreater Melbourne (Outer), VIC
- Verified customer
happy customer
Exceptional customer service by banaj and his team at beginning then smooth construction process no issue at time of construction and no problem at time of completion. Highly recommend good quality builder with reasonable cost and no hidden charges thanks banaj and sherridon homes for building our house .. five star builder ..
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- Verified customer
Sherridon Homes and Banaj Bhatia
We are happy with the house construction process. During the Pre construction phase sales consultant Banaj Bhatia was very helpful and professional.
If you know what you want Banaj will find a way to get it done in cost effective way and if you are not sure then Banaj with his experience and consultation skills will help you with right advise to get you the best outcome.
Thank you Banaj for being accomodative and helping us with the design we wanted. Banaj was quite flexible helping with all the changes we requested and fitting everything (almost) within our budget.
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satnam sidhuGreater Melbourne (Outer), VIC
- Verified customer
very happy customer
we are happy with sherridon homes quailty of work, very happy with site manager alex palazzolo he did good job, when they start there are few issues but he solved all, they built home in 3 month good quailty and quick,very impressed from office staff merrin landolina, rukshani,banaj bhatia they all are good team!
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JK01Melbourne
- 3 reviews
- Verified customer
Excellent.... Very happy so far
Banaj was very helpful & resourceful throughout the process & great resource of Sherridon Homes.
He guided me from the beginning to make sure I am understanding the whole process with Sherridon
and also happy with it. He has cleared all my queries with high priority. He showed me couple of
Sherridon Homes display houses and explained me as well what is Sherridon standard and upgrades.
I will definitely recommend Banaj to anyone who wanted to build new house.
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- Verified customer
Excellect customer service and great build!!
Banaj was our sales consultant and Romeo our supervisor...they have done an amazing job with our house....cannot fault Banaj's customer service...Banaj went above and beyond to give us the best service and also cannot fault Romeo's experience in building....he made our build process super easy....if you want a hazzel free build with great advise and customer service I would highly recommend Banaj and Romeo.
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AseemGreater Melbourne (Outer), VIC
- Verified customer
Sherridon Homes - Banaj Bhatia : A shinning example of customer service
Hi,
We are building with Sherridon Homes and our experience with them so far has been good. But in this review, I want to especially highlight the high customer standards set by Banaj and in doing so want to thank him also. We had not built before and did not have much idea. Me and my wife did some online search and came across one of Banaj's post on Facebook about latest promotion from Sherridon Homes. We met him at Sherridon's Tarneit Display Home. Banaj, from day one, devoted his attention and time to make us understand all the nitties gritt...Read more
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JasonGreater Melbourne (Metropolitan), VIC
- 6 reviews
- Verified customer
Very happy with Sherridon!
Very impressed with the professional approach from our initial sales support from Beau in Clyde North to the exceptional work undertaken by site supervisor Zabi. We built an investment property in Warragul and were happy with all of it. Naturally, you will identify issues when building a new house, all of these were promptly dealt with by Zabi. We look forward to engaging with Sherridon with our next investment.
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Inderjeet VarinderGreater Melbourne (Outer), VIC
- Verified customer
Excellent Builder
We glad that we choose Sherridon Homes builder for my investment property.Very smooth process from starting to handover.At starting got very good assistance from Nish Shah and Simran. Then we was lucky to have Alax Palazzolo as our building supervisor.He was very supportive and flexible with the meeting timings.He build our house perfectly and we are very happy with his job.Well done Alax. Highly recommeneded and we will choose Sherridon Homes builder in future again.
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Herin P.Greater Melbourne (Metropolitan), VIC
- Verified customer
This is Perfect
I'm so happy that I chose Sherridon Homes, and a special mention to our sales consultants Nish Shah and Simran, They were amazing, any issues I had with my floor plans and etc.,it's been fixed immediately, I would recommend Sherridon homes to anyone who ask me without any hesitation. I cant wait to get the keys to my beautiful house.
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Saad FarooquiGreater Melbourne (Metropolitan), VIC
- Verified customer
Excellent Customer Support
I am glad to chose AHB as my builder and I am very happy about the construction & post-construction support. The construction phase was quite smooth and I happened to meet few of the finest staff of AHB however the warranty support which was offered by Jaclyn Micallef is also worth mentioning. Jaclyn is extremely supportive and co-operative. Her response time is excellent. In my maintenance request form, I forgot to add few repairs but when I told her about it she accepted those and provided the prompt support. She is friendly and understand...Read more
ing and this is a big big plus and an absolute peace of mind. You don't need to worry about the issues as there is no hassle of giving her a a call or sending reminders again and again. If your request is justified, she will go an extra mile to help out the people which is one of the finest quality I found in her. Those people who visited me to fix the maintenance issues were also very nice and co-operative. After the task was done, Jaclyn used to take an update if the task is done to my satisfactory level. This is some best customer service experience I have received in years. I highly recommend AHB builders.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Perfect Build beautiful home
We are so glad we have choosen Sherridon homes to build our first investment property. It has been smooth journey from beginning to end.Ramon Doval our sale consultant in Clydevale office guided us with transparency to make better choices with choosing upgrades and changes we made were well looked after.He is very polite and quick in reply.Building Supervisior Camron very professional and promptly answer our concerns and queries.Highly recommend Sherridon Homes
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Questions & Answers
Craigasked
Hi guys,
We are thinking of building our first home with Sherridon Homes, as they are cheaper than the other builders we have looked at. They seem to include what others call upgrades, as standard inclusions- hence the appeal.
However, after reading reviews on this site about Sherridon Homes, we are now having doubts.
There seems to be an overwhelming amount of negative reviews. We can see that the last negative post was about 9 months ago.
Just wondering if anyone as of recently experienced any difficulties, hidden costs, delays, unprofessionalism, slow responses etc?
FYI- We would be building in the South Eastern suburbs.
Any input/feedback would be of great help.
Thanks.
2 answers
We just had our property hand over last 15 Oct 2022. We never had any issue at all. It started building June 2022. No delays. Quality is really good. Never had any major issue after the hand over. And the 3-months maintenance report are just minor issues and being actioned immediately
How long did they take to build? From start to finish?
Buyer bewareasked
Do sherridon homes bully / hound there customers into giving positive reviews and do you offer incentives for positive reviews?
It will be interesting to hear from some sherridon customers once we get an answer from sherridon first.
3 answers
No, not at all
no, not in my case
Sherridon HomesSherridon Homes
Hi Buyer Beware,
We are happy for you to have a conversation offline with out General Manager about your concerns.
Regards,
Sherridon Homes
Buyer bewareasked
Hello
We have recently visited friends that have built their house with sherridon and they were explaining that they had a downright stop working recently and knowing they can’t just change the globe as they are not changeable and a replacement down light is required we’re shocked to discover that doing this simple task is not as simple as it should be as all their down lights have been hardwired instead of having the simple plug in connections that they were supplied with! So now having no other option but to seek the assistance of a licensed electrician. When the electrician arrived and inspected the wiring he informed our friends that this is not how they are designed to be installed and that the lights have been modified. So now what should be a simple diy unplug old plug in new is going to cost them $250 each time a light stops working! With around 25 down lights in there home at $250 a light you do the sums .
Our friends went next door as they also build with sherridon to see if they had the same problem, no blown lights but on closer inspection discovered that there home was also hardwired and down lights modified and now they also face having to fork out in excess of $5000 to change all of the $15 dollar down lights. Nowhere in either of there contracts does it state that the lights will be modified and wired differently as to how the manufacturer intended them to be.
So my question to sherridon homes is why do you modify the down lights and make it extremely expensive for owners to replace them when needed?
Our friends and his neighbors are seeking legal advice on this and I would strongly recommend others who have built with this company to check your down lights and make sure that they are not hard wired or you to could be up for thousands of dollars just to replace your $15 lights.
Shame on you people.
3 answers
Sherridon A.Sherridon Homes
Hello Buyer Beware,
I'm unsure when you or your friend built with Sherridon Homes, but we have changed our downlight specification.
Kind Regards,
Sherridon Homes
If you read my statement/ question probably you would see that it was friends of ours and his neighbors that have built with you, we chose more reputable.
You’re reply is interesting to say the least, and can I ask why you have changed your down light specification?
Down light s specification scares me ... otherwise iam happy to go with you .. but now i changed my mind ..
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