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KymHunter Region, NSW
- 7 reviews
- 6 likes
Impressed.
We ordered two Coleman sun sides for our event canopy. I Placed the order Thursday evening at 8:15pm...received the sun sides the following morning...wow. Excellent price as well. Brilliant Service.
1 comment
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Fast service
Snowy's had a good price and free delivery. I received my boots 2 days after I ordered them, which has to be a record. They fit perfectly - exactly what I wanted. Thanks.
1 comment
Snowys O.Snowys Outdoors
We appreciate your review, Gretta. Happy Trails! ~ Ben
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Glenn M.Sydney Surrounds, NSW
- Online store
- Verified customer
Incredible! Love Snowy's!
Best camping site I've ever used.
I used it as my main research point because the product details are better there than on any other site (including the actual manufacturer websites). In particular, I LOVE the Q&A and Reviews sections on each product page. I do a lot of research before buying, and I was able to learn almost everything I needed to know from the site.
I also came to realise that the prices on Snowy's were typically better than most other stores - both online and off.
Support was great too. I had to ask several questions, whic...Read more
h were promptly and knowledgeably answered through Facebook Messenger. Clearly by a local agent - not someone offshore. In the end, I bought just about everything I needed through Snowy's online, and it all arrived the next day. I received tracking codes for everything, and also an SMS message before arrival. Everything arrived as ordered, in perfect condition. In summary: a perfect shopping experience. Will definitely be shopping at Snowy's again!2 comments
Snowys O.Snowys Outdoors
Wow, thanks for your glowing review, Glenn, we really appreciate this sort of feedback. It's great knowing that we were able to meet your needs from research to purchase.
Enjoy using your new gear.
~ Ben
Hey Ben. My pleasure. Thanks for making my camping purchases a breeze!
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Lynda TSydney, NSW
- 4 reviews
Very fast service
This was the first time I have used Snowys so I wasn't sure what to expect. My order was processed and dispatched in a very timely manner and arrived in 2 days with no charge for delivery for that timeframe (as other companies did). All very impressive. thank you
1 comment
Snowys O.Snowys Outdoors
Thanks for your feedback, Lynda. Enjoy using your new gear. ~ Ben
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smurfSouth-Eastern Region, NSW
Lite of my life
Hi Ken
Very happy with purchase and the super fast delivery to the door. Will be treking in Nepal two weeks time. Will have to wear some type of head covering as the band slips on my hair. Might have to go to Dreglocks Thank You
Margaret.
1 comment
Snowys O.Snowys Outdoors
Thanks for your review, Margaret. I hope you enjoy your time in Nepal. ~ Ben
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Golden BearSouth East Queensland, QLD
- 4 reviews
- 1 like
- Online store
- Verified customer
Exceptional Service and Product Range
Searching for a specific product online, I found it at Snowys. The product was not in stock in store or online elsewhere but they had it and it was cheaper and free delivery.
I was so impressed I ordered another product
The first product was delivered today earlier than I expected as I’m in Qld not Adelaide.
So well done Snowy and thank you Nev
1 comment
Snowys O.Snowys Outdoors
Thanks for your review, Golden Bear, we appreciate it. Happy Camping! ~ Ben
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morHunter Region, NSW
Thanks
Only ordered a duffel bag less than 24 hours ago and it arrived at our front door. Could not believe how quickly the order was processed Fantastic service. Thank You from Denis
1 comment
Snowys O.Snowys Outdoors
Thank you, Denis, for leaving your review, it's much appreciated. ~ Ben
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RobertMid North Coast, NSW
- 3 reviews
- 1 like
Excellent service
Purchased two privacy screens for our caravan and could not be more happy with both the product and the very fast delivery time.
Great service. More than competitive with other camping stores and a great range. Will be back for sure
1 comment
Snowys O.Snowys Outdoors
Thanks for the five stars, Robert. Happy Camping! ~ Ben
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BartSouth East Queensland, QLD
- 4 reviews
Couldn't ask for better
Snowys sent a note with my delivery thanking me for waiting, I was surprised when my parcel arrived today, usually takes 2 to4 weeks when shopping online. Snowys you have outdone yourselves and given me a little faith in online shopping ordered Friday received Monday you cant get better than that especially to an area closest to 50 klm to its nearest town. Thank you guys you have won any future business from me and will be glad to pass on my experience with you, keep up the good work.
1 comment
Snowys O.Snowys Outdoors
Thanks for the kudos, Bart, we look forward to helping with your future camping needs. ~ Ben
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Paul T
- 5 reviews
Terrific Customer Service
Purchased a new Coleman 3 in 1 camping table & seats and less than 48 hours later had it delivered to my front door. Great service. More than competitive with other camping stores and a great range. Will be back for sure!
1 comment
Snowys O.Snowys Outdoors
Thanks for the five stars, Paul. Happy Camping! ~ Ben
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wyrmbaitSouth East Queensland, QLD
- 32 reviews
I have had very fast service everytime
I have purchased quite a few times, each time easy and fast, really fast.
Would i use them again, yes ! they are my goto shop for camping stuff.
Lots of good info, good video with product info, love the work they are doing.
1 comment
Snowys O.Snowys Outdoors
Thanks for the five stars, wyrmbait. Happy Camping! ~ Ben
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Narelle
- 11 reviews
- Online store
- Verified customer
Excellent Fast service
I purchased a pair of walking shoes that I found were at least $60 cheaper than other online stores and had free delivery. I placed an order and had received them within 48 hours (I’m in Sydney so that may also explain the speed). Snowys also included a great camping/hiking checklist which I will definitely be using. Will definitely check them out for other outdoor items I will need in the future.
1 comment
Snowys O.Snowys Outdoors
Thanks for your five-star review, Narelle, we really appreciate it. Happy Trails! ~ Ben
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- Online store
- Verified customer
Never delivered, and no refund
Placed order online, only part order delivered. Customer service informed that if order not delivered but returned to Snowy's there's $25 fee so no refund on item they never delivered!
2 comments
Snowys O.Snowys Outdoors
Hi Pete, sorry for the hassle here. It looks like you weren't home when your map case was initially delivered on the 17th, so it was carded and taken to the nearest depot as requested on your order.
... Read more
Wow Ben, what an amazing response from a customer service representative! Let's be clear here, Snowy's took my money and delivered...nothing! Also, you should check your records and note that I e-mail... Read more
ed Kirsty M asking which order was being delivered as Snowy's had split my order and no delivery date was offered. I would have thought the goal of on-line shopping was to have your purchased goods delivered to the purchaser's nominated address, not a depot 50 minutes from purchaser's address, open only during office hours. Obviously not in your opinion. As for the comment regarding "not sure there was anything more we could have done", here's a few suggests: 1. use a courier that tells customer when they plan to deliver purchased goods, not a 4-5 day window (some people work you know)Similar opinion? Write a review on ieatwords.com.au!
Kulwinder S.Greater Melbourne (Metropolitan), VIC
Fast delivery is not what I got.
Read the reviews, felt that I could trust the company. Service is not that bad, people are nice.
I ordered black wolf Turbo 240 x lf on Wednesday 28/08. According to the fast delivery (1-2 business days, which is mentioned on the website), I should have received the product by Friday max, instead, I don't get any call or email and I had to follow up with the courier company to find out if the delivery was even getting done on that day, and I received the item on Monday and had to waste another day as the courier company wouldn't give an ETA. ...Read more
On the top of that, when I called Snowys to ask them to sort out or to do something about it, they said, "it sometimes takes up to 5 business days to get delivered, it's mentioned in your email", I told the rep that it's not as can be seen clearly in the picture. To which she agreed later, and said there wouldn't be anything they could do (they did apologised tho). All I'm saying is that it is misleading for the customer to rely on the 1-2 days fast delivery, as sometimes people make plans accordingly and they get affected due to such things. Last but not the least, I popped in Anaconda today and found out they could have beaten the price by 10% and I could have picked it up straight away. All in all, if one makes any promises they should be met given such a big name. Disappointed.1 comment
Snowys O.Snowys Outdoors
Hi Kulwinder, sorry to hear about this. in case you missed it, this was our previous response to your Google review:
This must have been frustrating Kulwinder, especially if you were hoping to use the tent on the weekend.... Read more
We had your tent packed and dispatched on the same day and we estimate 1-2 delivery days to your location, but it looks like your tent may have been held up leaving the Adelaide Toll depot. As a result, it took a day longer to be delivered than our estimate... I do apologise for the hassle here. I hope we haven't lost you as a customer Kulwinder, we'd love another chance to make it up to you next time you need some gear. ~ BenSimilar opinion? Write a review on ieatwords.com.au!
AnthonyMid North Coast, NSW
best price, super fast delivery
Just purchased a Engel transit cover. I ordered it late on Wednesday night and it was delivered Friday morning. Wow, and Snowys were the cheapest on the web with free delivery.
1 comment
Snowys O.Snowys Outdoors
Thanks for the five stars, Anthony. Happy Camping! ~ Ben
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CRasMelbourne
- 2 reviews
So fast!
I ordered some bite valves for my son's drink bottle. They came within 24 hours to Bendigo with a standard delivery charge. Unheard of! Very happy with the service. Would definitely buy from here again.
1 comment
Snowys O.Snowys Outdoors
Thanks for your feedback, CRas. Happy Camping! ~ Ben
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My new bedroom
the most comfortable camping bed ever, add so easy to unpack and pack up. So warm in the cold and easy to say cool in the heat. I love my Stretcher Swag. It like having your on room.
1 comment
Snowys O.Snowys Outdoors
Thanks for the five stars, Di. I hope you enjoy many happy adventures with your new shelter. ~ Ben
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CarFar North Queensland, QLD
- 4 reviews
- 6 likes
Great service
Purchased a quick tent. Excellent product that erects in seconds. But you do need to practice folding it up. It even has a LED light. Really good product and excellent service.
2 comments
Snowys O.Snowys Outdoors
Let us know if you need and help with folding your new tent, Car, we'd be more than happy to help. Happy Camping! ~ Ben
All good I have figured it out. Thanks for the reply. I watched the video and that helped.
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James V.
- 6 reviews
The GoalZero Yeti 400 powerbank
The Yeti 400 is a fantastic peice of gear for anyone to have. It is made to last and easy to use and understand, very happy.there are similar and slightly cheaper copies, but don't risk your money. I use it at home as well to save on power bills, charge during off peak, use it during peak. Pays for itself !
1 comment
Snowys O.Snowys Outdoors
Thanks for your feedback, James. The Yeti power packs are a well-made piece of kit, I'm glad you are happy with yours. Happy Camping! ~ Ben
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GeorgeSydney
- 3 reviews
Slick operation
I have used these guys many many times over the last year. Nearly always the best price, but even if it’s not, the delivery times are brilliant and on the rare occasion (one issue only with a faulty tent pole) there is an issue they deal with it promptly and resolved for me. Can’t really ask for anything more than that!
1 comment
Snowys O.Snowys Outdoors
Thanks for the slick review, George. We appreciate your return custom and hope to help you out more with your future camping needs. ~ Ben
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Questions & Answers
Angela d.asked
Keen targhee men’s trainer
1 answer
Snowys O.Snowys Outdoors
I'm not sure what you are seeking sorry Angela, let us know if we can help with anything. ~ Ben
glen p.asked
average price of the 95 lt fridge/freezer
1 answer
Snowys O.Snowys Outdoors
It depends on which one you are referring to, Glen, but the 95L fridges range from about $1300 up to around $1900. ~ Ben
Shaz W.asked
We have just bought a Coleman double high, all terrain queen mattress. We have a Coleman hand pump, to much hard work. Would a Ozito 240V air pump work.
1 answer
Snowys O.Snowys Outdoors
I'm not familiar with the Ozito pump sorry, Shaz. If the fittings are compatible then I guess it will work, provided it isn't too powerful. ~ Ben
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Snowys O.Snowys Outdoors
Even I'm impressed with that timeframe, Kym, thanks for the five stars. Happy Camping! ~ Ben