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Reviews

4.8

1,964 reviews
5
(1,730)
4
(142)
3
(15)
2
(19)
1
(58)
  • Transparency
    4.8 (394)
  • Customer Service
    4.8 (504)
  • Loan TypeFixed Rate (342) · Variable Rate (58) · Line of Credit (9)
  • Application Process
    4.9 (504)
  • Timeliness
    4.9 (481)
  • Loan Term3.967 years (384)
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It’s great and so easy

published

Excellent rates for loans, no extra costs and great service, I found it easy to apply and understand the loan process. Very friendly and efficient service whether by phone or email.



Caro

CaroRichmond-Tweed, NSW

Excellent Customer Services

published

The application was very easy and quick to complete. Customer Services was excellent and professional. I was very satisfied with the overall handling of the approval process. Thank you for your service.

Unknown

UnknownSydney, NSW

Wasted my time in fill all form..

published

At First they say you are eligible for loan and asked us to fill up The form, than they rejected our application. Wasted our time and effort. They took all our information. Hope it’s safe.

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Maria

Maria

  • 2 reviews

Excellent Customer Service

published

The customer service was efficient and the people we’re courteous and helpful. I have no negative feedback and it is a heartfelt thank you for your assistance and expedient service and delivery.



Samantha

SamanthaPerth, WA

Easy application loan with a lower interest rate. Friendly and polite customer service.

published

The application was quick and easy and simple to use.
Customer service was polite and friendly. There were no unexpected costs and I was happy with the interes rate on the loan. Overall I was happy with the whole process.

Debbie

DebbieDarling Downs, QLD

Excellent, easy online application for us oldies

published

Online application very easy to follow & communication with the team members via email or phone, were very courteous & helpfull. One day approval, two days money tranferred. No unexpected extra costs, with low interest rate, I can finally see the end of the tunnel. Thanku Society One.

Leanne

LeanneGreater Melbourne (Metropolitan), VIC

Such an easy process

published

The online application was easy and I was given approval with in hours of submitting everything. This is the best loan experience I have ever had. No stress and easy application.

MJT

MJT

  • 2 reviews

Great experience

published

Good rate. The application form was very easy to use. The whole process was very quick.
Super fast response, had funds within 24 hours of submission.
Great service. Would recommend if you are after a no hassle process.

An easy process

published

After seeing Society One promoted on TV, I decided to apply online for a loan. The whole process was simple and easy and I had a response within the hour. 24 hours later my loan was approved and money transferred to my account. Couldn't recommend them higher.

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Nathan C.

Nathan C.South East Queensland, QLD

Easiest process you could imagine.

published

I was very impressed by the ease of the application process, but I couldn't believe how simple it was beyond that. One phone call to clarify a couple of things (thanks Joe), and woke up the next morning to find an approval, and the funds were in my bank the following day.

As long as you have your documents in order beforehand, everything is absolutely seamless.

To be honest, I was a little weary of the automated statement retrieval process from my existing accounts, but there is nothing to worry about.

The interest rate I received is less than half of what I was paying, and it's been a great way to stop treading water and start knocking out some debt.

Thanks very much to all at Society One.

Boris

BorisEyre Peninsula, SA

Loan application Declined

published

No contact for a week from Society One after submitting loan application so decided to ring to find out what was happening, application had been declined but were unable to explain why it was declined. Poor business standards!
I have a Job, a Disability pension, 50,000 in assets, no debts and 9 years perfect rental history at same property still not enough for a $25000 3 year personal loan to purchase a property to live on and start my own business..
Guess i'll have to sell my assets to buy my property.

Kaualap

KaualapDarling Downs, QLD

They are great

published

Really nice, YES low interest rate. Would recommend to people looking for that perfect loan and someone that will help you out when you need ask and need it, Top job

Steve

SteveFar North Queensland, QLD

Amazingly simple, efficient, helpful process

published

From go to whoa the Society One lending process was easy to initiate/create on the app, return response time by email advising if all completed or any further info required was almost immediate, a follow up call in person next day to finalise. Excellent efficient customer service, top competitive loan rates with minimal associated costs. Apply, give it a try, you won’t be disappointed.

David C.

David C.Sydney, NSW

  • 2 reviews

A responsible and responsive lending organisation

published

This is my second loan through Society One - both times I've borrowed to reduce my credit card and "line of credit" balances, which were at double the rates I get through Society One.
Although I was hoping for a better rate, I realise that my employment record has been "less than perfect", so I'm still pleased.
The service and communication from Society One throughout the application process has been some of the best that I have experienced - especially from a business in the financial sector.

Extraordinarily perfect

published

Customer service was excellent.
The customer service personnel were accommodating and went to length to clarify issues to my satisfaction.
I wish I knew about SocietyOne much much earlier.
Keep up the excellent work.

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A great bunch of people

published

Society one is a great example of a good lender. Easy to deal with and has a great customer sevice team. Not just effiecient in service but able to deliver everytime and on time

Easy pain free assistance

published

Dealing with Jonathan at Society One was quick easy and pain free. Communications were swift accurate and pleasurable. The terms and conditions of the loan were favourable and suited my requirements perfectly.

Mmc

MmcMurray Region, NSW

  • 7 reviews

Professional and helpful

published

Every interaction I have had with Society One is professional and helpful. Their customer service is very good, I never feel at a disadvantage when dealing with them - and let's be honest, when you're the one wanting a loan, you can feel a bit on the back-foot. I also know that I'm not being ripped off with interest rates (unlike some other loan providers).

Just amazing!!

published

Can’t believe how simple easy and stress free Societone make this loan process. Three emails of my details and approved in no time. I am so happy with how my experience has been with Societyone. Keep up the excellent work.

Annette Wilson

Annette WilsonSouth East Queensland, QLD

Excellent service

published

Absolute a pleasure to do business with this company, no complications, so very helpful, would use them again.Saved me thousands of Dollars.Have recommended them to my friends.I rang them this week and asked for a statement and received this within the hour.

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Questions & Answers

2NE1

2NE1asked

SocietyOne

Has anyone else received an initial quote at 9.99% with SocietyOne only finding out days later that you've missed the deadline for supporting documents although you were not at fault? It must be a tactic to make more money because when you resubmit for a new quote, suddenly interest rate has gone up much higher to 12.39%!!??

No answers
M and

M andasked

SocietyOne

The gateway of obtaining your bank statement? is it safe. As I have never used anything like that before

1 answer
Annoyed & Sad
Annoyed & Sad

Yeah it’s pretty safe. If you are still unsure or not comfortable, I would call them first to see what are the alternative options to sending in your bank statements

hazel w.

hazel w.asked

SocietyOne

I have a fixed loan contract from society one, my question is, it says interest rate can change without my concent ? Even if the rate is fixed how much it the interest going to change

No answers

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