Read also:
victa classic cut 18 review bridgestone serenity plus review australia aldi 75 inch tv 2019 aldi bauhn 55 inch tv review slim & trim meal replacement shakes fisher and paykel wh7560j2 review me frank credit card reviewSolar Naturally
PaulPerth, WA
Tradesman sent to fix cowboys work
So after multiple emails and photos I sent to solar naturally complaining about the cowboy who tried to fixed my ridge capping and tiles they damaged I was told that they would discuss with the contractor and management and get back to me!!
But guess what ...they never did !!surprise surprise. Do you think [name removed] ( Customer service liaison)even apologized, about the cowboys work??
No !!!they didn’t even ring or email me like she said she would .I had a tradesman ring me that new a lot about roofs and fixing them call me.
He told m...Read more
Similar opinion? Write a review on ieatwords.com.au!
Michael HPerth, WA
Happy with Installation
The guys that came out to install my new solar panels were awesome! I was happy with everything - they did a great job. Happy to recommend to anyone looking to get solar panels installed!
Similar opinion? Write a review on ieatwords.com.au!
Really Easy!
Had the guys from Solar Naturally install some solar panels for me recently. The whole process was great and really easy. The guys show up on time and the job was completed quickly. Happy with the service!
Similar opinion? Write a review on ieatwords.com.au!
Find out how Solar Naturally compares to other Solar Retailers
Know better, choose better.
PeterPerth, WA
My 2nd time using Solar Naturally! Really happy!
This is the 2nd time I've used Solar Naturally! I got them to install my solar panels in my first home and now on my second home as well, I'm really happy with their service and I highly recommend them!
Similar opinion? Write a review on ieatwords.com.au!
Happy!
Happy with our new panels from Solar Naturally. The boys were polite, arrived on time and cleaned up after themselves. The app is also very easy to use! Highly Recommend.
Similar opinion? Write a review on ieatwords.com.au!
Ashley WPerth, WA
Nice friendly company - can’t wait to see the results!
Clear and smooth induction to the system and how it all works
Friendly staff and tradesmen
Quick and effective work competed
Can’t wait to see the results of our electricity bills
Similar opinion? Write a review on ieatwords.com.au!
J Smith
- 2 reviews
Terrible customer service
Interesting call today from this company to book in my installation. I had accepted a quote in November for supply & install in mid January. After I had to make numerous calls & emails I got an install date. Surprise no-one up or even rang. Only when I cancelled my agreement did they contact me. Today (3 months later) I get a call about the job. Are these guys serious!!
Similar opinion? Write a review on ieatwords.com.au!
Perfect!
The guys from Solar Naturally did a really good job! They were clean and tidy throughout the entire installation process. They didn't break anything and it was reassuring to know that they knew what they were doing! I would highly recommend Solar Naturally to everyone who are interested in getting themselves some Solar Panels!
Similar opinion? Write a review on ieatwords.com.au!
Tammy ReidSouth East Queensland, QLD
Very happy!
The Solar Naturally team did a great and awesome job setting up my solar panels at home. They were on-time and I would I highly recommend them to everyone! Thank you Solar Naturally!
Similar opinion? Write a review on ieatwords.com.au!
Find out how Solar Naturally compares to other Solar Retailers
Know better, choose better.
Michael Roland GlennPerth, WA
Went according to plan!
The Solar Naturally team did a great job installing my solar panels while I away. They were installed well and properly, and every went according to plan! I highly recommend Solar Naturally to anyone who is interested in getting Solar Panels.
Similar opinion? Write a review on ieatwords.com.au!
Excellent!
Everything is all good with my solar panels, thanks to guys from Solar Naturally! They did an excellent job and were on time, quick, clean, and very professional! Thanks Solar Naturally!
Similar opinion? Write a review on ieatwords.com.au!
Adambrisbane
- 2 reviews
No problems!
My solar panels seem to be working well with no problems whatsoever! The guys from Solar Naturally who set up my solar panels did a good job and I have zero complaints.
Similar opinion? Write a review on ieatwords.com.au!
AnnieenzPeel, WA
Fantastic!
The Solar Naturally team did a fantastic job installing and setting up my solar panels at home! The guys who set up my panels arrived on time and they did a really good job overall.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
BecSSouth East Queensland, QLD
Thank you Solar Naturally!
The Solar Naturally team did a very good job setting up my solar panels, and the panels are working well for me! The guys who came to install my panels were early, professional and tidy! I would highly recommend Solar Naturally to everyone.
Similar opinion? Write a review on ieatwords.com.au!
Craig
- 2 reviews
Check for unexpected expense
Despite a good experience with the installer and a neat and tidy installation, I was disappointed to find my house switchboard needs replacing to deal with the upgrade to smartmeters.
I have been quoted $3500, which we cannot afford.
I feel we should have been told of this probability prior to installation.
We now have a magnificently installed system on our roof that we pay for every week, but cannot afford to get activated.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Solar Naturally compares to other Solar Retailers
Know better, choose better.
MichaelSydney, NSW
Everything went well!
The service was awesome. Really happy with the team at Solar Naturally. The boys took the time to talk us through the powerboard and installation, and we are really excited to try the app.
Similar opinion? Write a review on ieatwords.com.au!
Patricia FormosaSydney, NSW
Very pleased!
My solar panels seems to be working and I am very pleased with the job that the Solar Naturally Team did to set them up for me! They guys who set up my solar panels arrived early, and finished the job early!
1 comment
Excellent service thank you
Similar opinion? Write a review on ieatwords.com.au!
donna4timSouth East Queensland, QLD
- 3 reviews
Very professional!
I have no issues with my solar panels, thanks to the Solar Naturally team! The guys who set up my solar panels were very professional, and arrived at my place on-time as expected!
Similar opinion? Write a review on ieatwords.com.au!
LinseaPeel, WA
Very happy!
The whole installation went smoothly. The panels look great and we are really happy with the overall process. We are currently learning how to use the app, we can see that we have saved a tree!
1 comment
Rachel M.Solar Naturally
Hi Linsea,
Thanks for such positive feedback on your experience with Solar Naturally. Happy to hear you found the whole process to be easy and smooth and that you are already saving trees (and money!)... Read more
Similar opinion? Write a review on ieatwords.com.au!
Really Helpful!
The lads did a really good job on the installation. We had a bit of rain so they had to come back to finish the job but no complaints happy with the services provided!
1 comment
Rachel M.Solar Naturally
Hi Iain,
Thrilled to hear that your are happy with the service Solar Naturally provided to you and that our electricians did a really good job! Cheers for the feedback and the 5-star review, it is much appreciated.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Mark H-Wasked
i am unbelievably disappointed with the whole process. The deposit was paid early December and the installation was completed in early April. We were informed that the job would be done in January if not late December. The house is split level and all installation and connection to the existing meter box is on the single level yet we were charged for extra cable and scissor lift plus extra team member which was not the case. Damage to roof capping, existing conduit and render is evident. Numerous rubbish items were left around the property. Delays, deceit and damage. I have requested that the so called double story cost be omitted and have been given the serious run around. Would you like me to write a glowing review?
Mark
1 answer
Hi Mark I have a two story house and I wasn’t charged for a scissor lift or extra person . I would definitely give them or glowing review on there sh*t customer service.
Iqbalasked
Can I cancel my contract after sign
3 answers
For door to door sales there is requirement to have a ten day cooling off period in which you can cancel without cost. Send them written notice. Check the details of your contract, there may be fees if equipment is already delivered.
Rachel M.Solar Naturally
Hi Iqbal,
Yes Bill is correct, we do have a 10 day cooling off period after Sales Agreement Contracts are signed, this is required by law. If you would like to cancel your contract, please call the office at 1300 168 138.
Thank you!
Rachel - Solar Naturally
Absolute rubbish company. After sales service is ridiculous and does not exist. With sign up with them
Curiousasked
We were told during a recent consult that the system would be battery ready. One of the reviews below indicates that wasn't the case. Can you address this please?
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Rachel M.Solar Naturally
Hi Annieenz,
Happy to hear Solar Naturally did a fantastic job on your install and that you were happy with their job. We appreciate you taking the time to leave us a 5-star review - thank you!
Rachel at Solar Naturally