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Excellent service
Excellent service all around from Leo and team!
Plenty of information provided, Leo very patiently answered our 101 pre-purchase questions and provided a great value system. Installation was done within a week. The installers, Jack and Keni, worked through methodically, very clean job, exceptional work.
Highly recommend Leo and the Solar Secure team for anyone's solar needs.
1 comment
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ShanySydney, NSW
GREAT CUSTOMER SERVICE.
Leo and his team did a terrific job from start to finish. It was a hassle free experience and we will definitely recommend Solar Secure to family and friends. Leo managed the project very well and everything went smoothly.
1 comment
Solar Secure OwnerSolar Secure
Thank you Shany for the Review.
Your review motivates our team to keep providing world class customer service and Top Solar experience to our clients. ... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
IgnatiusSydney, NSW
- Verified customer
Great work and Reliable service
Eric from Solar Secure was very helpful and understanding my requirement. Also, technically quick sound with the Solar system knowledge. Very happy with the service and would recommend my friends. Many thanks Ignatius
1 comment
Solar Secure OwnerSolar Secure
Thank you Ignatius for the Review.
We are glad to know that you are very happy with your purchase from Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Find out how Solar Secure compares to other Solar Retailers
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DavidSydney, NSW
Great work Eric, thanks for the excellent service
Great service, Eric and his team were very quick and efficient. They did a great job and cleaned up all the mess after themselves. I would definitely recommend solar secure to family and friends
1 comment
Solar Secure OwnerSolar Secure
Thank you David for the Review.
We are glad to know that you are very happy with your purchase from Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Great Value and Reliable Service
I had many conversations with their representative LEO before deciding to use Solar Secure for the purchase and installation of 3 x 6.6KW systems in Brisbane and Sunshine Coast. Leo provided support and answered many questions along the way and I was thankful for his input. The installation process was hassle free. The installer provided advice on best location for the panels and inverters. Customer service before, during and after has been excellent from all individuals. I have also recommended a friend who is happy as well.
1 comment
Solar Secure OwnerSolar Secure
Thank you Gary for the Review.
We are glad to know that you are very happy with your purchase from Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Great value for money
Solar secure provided both and affordable and reliable service. The installation of panels was very prompt. I found they offered a friendly service and were easily available for contact anytime.
1 comment
Solar Secure OwnerSolar Secure
Thank you Peter for the Review.
We are glad to know that you are very happy with your purchase from Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Geoff BlakeWide Bay-Burnett, QLD
Great deal and great to deal with
Happy to give a very positive review for our dealings with solar Secure. The deal was great (the best we could find) and the guys who installed the system were terrific.
1 comment
Solar Secure OwnerSolar Secure
Thank you Geoff for the Review.
We are glad to know that you had a terrific experience with Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
TonySouth East Queensland, QLD
Solar secure installation
Solar Secure were really involved and kept me up to date and made everything very easy. I even got a free upgrade of my panels. The contractors were tidy and professional.
1 comment
Solar Secure OwnerSolar Secure
Thank you Tony for the Review.
We strive to provide best and hassle free service to our clients. your review motivates our team to continue the excellent service to you and all our customers. ... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Good communication and results
It was all handled by Eric and I didn’t have to do anything part from being there when the installation happened. It was a pleasure dealing with him and I’m happy to recommend his service to anyone
1 comment
Solar Secure OwnerSolar Secure
Thank you Brandon for the Review.
We are glad to know that you had a great experience with Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Find out how Solar Secure compares to other Solar Retailers
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MarkSouth East Queensland, QLD
New solar
Solar Secure saved me so much money.
Leo and John were great, and available to answer any questions I had.
We decided on a 6.6kw system with Trina panels and a Fronius inverter. The install team was very professional and went in so well.
Im really looking forward to the savings. Thanks Solar Secure.
Regards Mark and Kelly.
1 comment
Solar Secure OwnerSolar Secure
Thank you Mark for the Review.
We are glad to know that you had a great experience with Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Solar Secure installation
Eric at Solar Secure was very helpful and knowledgable. He helped me with information from the start of project to the finish. The installer Mr. Zhu was excellent and together with his colleague did a good job in finishing a 6.6kW panel install in one day.
1 comment
Solar Secure OwnerSolar Secure
Thank you Andy for the Review.
We are glad to know that you had a great experience with Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Excellent service
Extremely happy with the friendly professional service provided by Leo and the team of installers . Installation happened earlier than the 3-4 weeks quoted initially so very pleased with that too.
1 comment
Solar Secure OwnerSolar Secure
Thank you Jackie for the Review.
We are glad to know that you had a great experience with Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
ScottSydney, NSW
Clean installation and all works as it should
The team efficiently installed the solution for me and cleaned up well afterwards. Be careful with sizing prior to site inspection as it may differ. Internet connectivity options need to be clearly communicated.
Technically the installation works well and we are currently in credit!
1 comment
Solar Secure OwnerSolar Secure
Thank you Scott for the Review.
We are glad to know that you had a great experience with Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Exceeding expectations
Installers did a great job with the panels and Inverter, very neat and tidy. No steel rods poking out or anything. What else can I say but am happy. It started with Leo, he has taken care of the scheduling the installation and also a checkup call after.
1 comment
Solar Secure OwnerSolar Secure
Thank you for the Review.
We are glad to know that you had a great experience with Solar Secure.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Best
- 2 reviews
Happy customer for 2 houses
happy with job done for both property's thankyou eric . But wrong inverter installed given $100 discount and could only fit 32 pannels not 38 wish thay look at roof layout better given $32 of a pannel not much at all
1 comment
Solar Secure OwnerSolar Secure
Thank you Best for the Review.
We are glad to know that you had a great experience with Solar Secure. ... Read more
Our Team of solar experts will take your feedback and Improve our services The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Find out how Solar Secure compares to other Solar Retailers
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KenSydney, NSW
- 2 reviews
Fast and friendly
I am very happy with the Solar Secure. It only took 2 weeks from getting the quotation to complete the panel installation. The consultant Eric also very friendly and helpful. It is highly recommended.
1 comment
Solar Secure OwnerSolar Secure
Thank you Ken for the Review.
We are glad to know that you had a great experience with Solar Secure. ... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
UmeshSouth East Queensland, QLD
Easy and productive service.
Our solar panel was installed with in 10 days of contract signed. ERIC was very helpful through out the process. Very happy and satisfied with product and service. Would recommend to my friends and family for sure.
1 comment
Solar Secure OwnerSolar Secure
Thank you Umesh for the Review.
We are glad to know that you had a great experience with Solar Secure. ... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Do procrastinate just do it!
Ive been thinking about getting solar for a while, in a way I'm happy to have waited because i am now happy to say that i went with solar secure, Leo was professional, with fast service and no fuss installation, job was complete within 4 days of leaving deposit, bring on the sunny days!!!
1 comment
Solar Secure OwnerSolar Secure
Thank you Emilio for the Review.
The best complements you can give is to refer us to your friends and family.... Read more
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Ali AlaviPerth, WA
- 3 reviews
- Verified customer
Trouble Customer Service, Not Recommended!!!
I'd chosen Solar Secure based on positive reviews and signed a contract. However, I contacted them to cancel my contract 5 days after signing and paying the deposit. The salesman told me it's fine as I had a 10-days cooling-off period, but somebody from Solar Secure called me the next day and told me their manager said I couldn't cancel the contract as they'd already ordered and paid for the inverter!!! and tried to push me to go with them! I told him that I was still on the 10-day cooling-off period and reminded him that they should follow the...Read more
T&C of their company as a minimum!!! I'm still waiting to get my refund (from Jan 17th) as they told it would take 8 to 10 working days to pay my deposit back!!! Watch out before paying any money to them!1 comment
Solar Secure OwnerSolar Secure
Hi Ali,
Thank you for your time to review. ... Read more
We are always committed to provide the best possible service however we are sorry that we failed to satisfy your needs. If you chose to cancel the sales order within cooling off period, you are entitled for a full refund. Please send your details to [email protected] to process a cancellation. Solar Secure OnlineSimilar opinion? Write a review on ieatwords.com.au!
TrishSydney, NSW
Top Customer Service - Best
I have ordered my solar from these guys after considering 4 companies. Sales to installation process completed in a matter of 10 days. Installation went very well. Boys did a neat and clean install.
I would definitely go for Solar Secure for my solar needs for second property and a commercial one
1 comment
Solar Secure OwnerSolar Secure
Thank you Trish for the Review.
The best complements you can give is to refer us to your friends and family.... Read more
Regards Team Solar Secure.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sujenasked
Hi,
I couldn't find your company name from the approved retailer list in https://www.solar.vic.gov.au/find-authorised-retailer. Does that mean that I won't quality for a rebate through your company? I'm in Vic.
Thanks.
Su
1 answer
Solar Secure OwnerSolar Secure
Hi Sujen,
Thank you for considering Solar Secure for your solar needs
We are registered solar partner through solar Victoria portal, however we do not offer residential solar systems in Victoria Due to our high involvement in commercial projects.
Thank you
Ngoc Vinh Nasked
Hi Sale team,
I had a 2.0kw solar unit with 8 panels on roof (8x250watts), and 3kw inverter, i want to upgrade to 6.6kw and 5kw inverter, can you quote me how much will it be? thanks.
Regards,
Vinnie
1 answer
Solar Secure OwnerSolar Secure
Hi Vinnie
Thank you for considering Solar Secure for your solar needs.
Upgrades possible with some options. We need some more details about the property where you are looking to install solar as some local restrictions may apply.
Please call us on 1300 867 328 to discuss your project. We will be very happy to serve you.
Kind Regards
Team Solar Secure
Paul Masked
I would like a quote to get solar panels installed at my home at 3 Joseph Place, McKellar ACT. Please send this ASAP for me to consider before 30 December 2022.
With thanks,
Paul
1 answer
Solar Secure OwnerSolar Secure
Hi Paul,
Thank you for considering Solar Secure for your home solar energy needs. Kindly call us on 1300 867 328 for a Quote. We are open today and tomorrow to help you secure this deal.
Kind Regards
Solar Secure Online
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Solar Secure OwnerSolar Secure
Thank you Tibor for your time and efforts to tell us how good you feel about the process.
Your review motivates our team to keep providing world class customer service and Top Solar experience to our clients.... Read more
The best complements you can give is to refer us to your friends and family. Regards Team Solar Secure.