Great Company, quick service & response. No issues at all. The team member in Solargain went out of her way to assist me and to make sure that I had a satisfactory outcome. Definitely recommend Solargain

Great customer services and fitting! They had a great wealth of knowledge which really helped me when deciding on what size system to use. Nothing was to much and they answered everything I asked. The guys that and to fit the solar panels and inverter were really polite and did a great job.

The NG booster supplied by the company Solargain has stopped working during the warranty period. They gave me an appointment for their technician to visit me after 3 days. And on the day of appointment, they called to say that they have re-scheduled my job after 3 days. This is in spite of the fact that I pleaded with them that my property is without the hot water for the past 7 days now. They just don't seem to care.

I really happy with the company, products and all company's team members. I appreciate it. From the beginning to the end their customer service and working efficiency was amazing. Keep it up.

From our first contact to installation was excellent. James the sales rep was very thorough. Bryce and his installation team were efficient and on time. Would have no hesitation in recommend Solargain.

What a refreshing experience dealing with this company!
We initially spoke with them 2 years ago but decided not to proceed.
When we contacted them late 2022 they still had our details and I spoke with the same person! They had great patience with all my questions (even the daft ones) and explained everything clearly.
The installer was great - prompt, polite, professional and tidied everything up before they left.
Fantastic experience and have no hesitation to recommend Solargain and Lee's Electrical.

From the onset all of Solargain's representatives were very professional, timely and just easy to communicate with.
From the quote, invoice, installations, reminders and emails, phone calls all went smoothly. Overall, in our personal experience, it was pleasant and I dont recall any negatives.

I was previous customer of Solargain from few years back. I choose to upgrade my system to new one due to capacity limit and my high power usage. From quote to install and after sales support things were fine. System had few issues for two days after install so I logged a call.

Yes it did take longer than I would've liked to hear back from support but nonetheless when I was contacted I was given a reason for my issue and what I can do about it(logging with Solargain and monitoring in case power supply company is actually causing issue by power spikes).

Overall I have used Solargain twice and recognize others had issue s but in my case both times Solargain did an excellent job and thus I am happy to recommend them.

The process was excellent from start to finish. Sales people were prompt to reply to enquires before installation, however customer support afterwards was a little hard as you have to go through the customer service centre and not the actual electricians themselves.

We had to replace our inverter, unlike other companies that only quoted on replacing the whole solar system, solargain gave us a good price on a new inverter, with fantastic features. I dealt with Beau in head office, and Damien, who did the installation. Both were professional, helpful and on time. Highly recommended

Solargain did not install my system but were the Fronius warranty recommended company. They replaced my inverter and even called back to help me set up the WiFi. 100% recommended.

We had a system quoted but it was about 12 months before we had the funds to go ahead with the purchase/install.
When we had the funds there had been an update in tech where we could drop down from 24 to 20 panels for the system as they are now producing 300w instead of the original 275w.
Called our rep and he starting organising for us.
During this busy period leading up to xmas we were still able to get the system installed in a 3 week timeframe. The install team arrived when they said they would. They were very professional and the job is bang on.
I now have a system producing between 35kw - 42kw per day of beautiful free power.
Thanks Solargain

The actual product is very good but the people that recommended us to Solargain have not received any reward. We have recommended two others and have received a spotters fee ($100.00) for one. When I contact to find out if I am getting a rewards it's always, "I'll pass this on to the rep". Don't expect me to forward any more names.

Was reasonably happy with the install although the sales guy on the phone didnt know much about how solar panels function when the sun was low in the sky. Anyway the install was fine and everything was good until the Enphase Envoy stopped reporting data. Solar gain sent a tech out who concluded their was "noise" in our power cables and that was messing with the Envoy. We tried moving it to other power points, testing where the noise might be coming from but it was all inconclusive. In the end Solar gain just said we'd have to buy an updated version for over $600!!! It was still under warranty but the "noise" issue is apparently our problem even though it worked fine for 2.5 years. Very poor customer service. Would not recommend.