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Reviews

5.0

58 reviews
5
(57)
4
(1)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.9 (7)
  • Product Quality
    5.0 (7)
  • Return Claim MadeYes (0) · No (7)
  • Customer Service
    5.0 (7)
  • Warranty Claim MadeYes (0) · No (7)
  • Purchase Price$4,191.50 (2)
  • Installation
    5.0 (5)
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Shep

Shep

  • 2 reviews

The only company you should get solar from!

published

Fantastic customer service. They really go the extra mile to look after you. Very professional. Excellent quality of product. Highly recommend.

  • Verified customer

Couldn't have asked for more!!

published

Despite acknowledging up front that I wasn't looking to purchase a system for at least 12 months Ron called me straight away to give me much needed advice. I've had the system working for a few weeks now and I'm very happy. The service from the whole team has been brilliant.



Quality Product Quality Service

published

Ron was brilliant from day one. Everything explained. Installation was first class. The system works very well and we cant wait to go to storage.

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  • Verified customer

Super service

published

The system is working very well and I particularly like the ability to check performance through my laptop using the Sunny Portal. Ron and Marie provided a top rate service and any queries are answered promptly. Ron also provides a continuing monitoring service. The installation team were very professional.

nik07

nik07brisbane

  • 2 reviews

Awesome service

published

The new system seems to be working really well. Thank you so much!
We have both been really impressed by the level of service you have offered. Great advice from Ron (very knowledgebale in the subject at hand) Marie kept us up to date every step of the way, and then very prompt and professional service from Adam and Josh doing the installation. Highly recommend SOLARON for all your energy needs.

  • Verified customer

Quality Solar System Tailored to our needs

published

Fantastic and professional service given by Ron, nothing was a problem. Answered all of our queries on solar in an informed manner. We were impressed with his knowledge in the industry and hands on approach in sorting solutions to our requirements. After service was a winner for us, along with a quality system at competitive prices.
His installation team was great as well, professional and very helpful in informing us as to how to start and monitor the system before Energex arrived later to finish the process.

Fantastic Service

published

Extremely happy with the service from Solaron. Staff are very friendly and helpful and quick to get back to me when I had any queries. Installation was prompt and hassle free, within a couple of weeks of accepting the quote. They have been very quick to help with any queries since installation (being a novice solar user there are always questions) and when Energex altered our meter box beyond what was expected they quickly helped and sorted out my problem. Nothing has been too much trouble for them. I would say service has been exceptional during the whole process including their after sales service.

Mark Harris

Mark HarrisSouth East Queensland, QLD

  • 2 reviews
  • 9 likes

SolarOn - Very professional, great products, good pricing and superior service - including after-sal

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyundai 300KW
System Size10.5 KW
See all answers

Professional attitude people to deal with

published

Solaron active quickly to our problem with our solar, solve the problem, gave a quote that day, revised our solar system and came up with a simple solution and price. All communication with office end was perfect, the fitment was 100% perfect, good cleanup, overall satisfaction quick response 5 stars, quote time 5 stars, office and phone bookings 5 stars, workmanship 5 stars, cleanup and shown how all works in easy terms 5 stars, overall easy company to work with . Would recommend this company to anybody.

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QLDWA

QLDWAPerth

  • 6 reviews
  • 10 likes

Best Solar Consultant I have ever with

published

I got a call from the solar consultant...Told him it was an honest mistake since i am in perth and they're based in vic/nsw. Nevertheless, ron gave me some very extensive advice about power requirements and a whole lot of technical spiel. I would've gone with them if i were in vic/nsw
Very professional and customer oriented

1 comment
QLDWA
QLDWA

Correction : Their business only based in QLD. My bad!

Kiran

KiranGreater Melbourne (Metropolitan), VIC

  • 12 reviews
  • 5 likes

Very Informative and patient!

published

We weren't able to use SolarOn's services as they do not service VIC but I was compelled to write this review after receiving a call from (Names-withheld) in response to my query on their website. The amount of information I got from him was more than any other service provider could give me and this advice was given to me even after knowing there would be no business from my end.

(Names-withheld) is very patient and has a wealth of information which helped me narrow down an ideal inverter-panel combo for my new home and also make an informed decision around the installation process. Guys keep up the great job and please think of expanding your business to VIC so that people here can benefit from your services.

Professional from start to finish.

published

I highly recommend SolarOn to anybody who wants quality. From the inital consultation where Ron was very knowledgeable, to the install where the guys, in my wife's words, polite friendly and just wonderfull to deal with. I can be fussy but the finished job is second to none, they even do the little things like traffolyte labels on the isolators and switchboard. I love the monitoring system they use, simple to read and easy to understand. If you want quality product with great customer service you cannot go pass SolarOn, 10 out of 10.

Duane K

Duane KSouth East Queensland, QLD

  • 4 reviews

Great service, great company!

published
EssentiallyOrganized

EssentiallyOrganizedQueensland, 4272

  • 7 reviews
  • 9 likes

Fantastic company - highly recommended

published

From the very first contact through to installation, SolarOn were an absolute pleasure to deal with. Everyone has been friendly, helpful, polite and very knowledgeable. This was my first experience with solar and I wanted a company I could believe and trust. After reading so many positive reviews, I got a quote from SolarOn and had no hesitation in going forward with them. There was absolutely no pressure, just excellent advice. It was wonderful to deal with someone who knew the product and industry inside out. Good service is a phrase a lot of companies like to use, but SolarOn actually know what it means and they deliver! So far I'm thrilled with my solar system and have no hesitation in recommending SolarOn to everyone.

1st class company

published

the most informative and straight company to deal with, from the first contact to the installation by very professional installers, I have already recommended solaron to two other friends .these guys might not be the cheapest but you get what you pay for. But they are certainly one of the most honest . . very pleased watching power bill reducing

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Marty1468

Marty1468Queensland, 4509

Cannot fault these guys at all

published

When I was looking for Solar Panel companies I initially contacted a few of the big players like AGL and True Value Solar but looking at their reviews on this site I decided to look again. I came across SolarOn on here and every single review was good or excellent (This is supposed to be excellent by the way but the site seems broken today).
I can't describe how good these guys are. The installation, post installation service, everything has been brilliant and I would definitely recommend them to anyone who wan't to install solar to their home or business. Even a nice box of chocolates for being a SolarOn customer is a nice touch.

1 comment
SolarOn
Ron F.SolarOn

Thanks Martin, it was our pleasure. Just fine tuning that monitor for you.

Ros

RosKallangur

Great down to earth company with plenty of time for their customers.

published
Kay

Kay

  • 2 reviews

Current and straight talking

published

Factual information and latest products which we could cross check with the internet and compare easily with other cells and systems to make an informed decision was what we were after. Not necessarily the cheapest but certainly the best. Suits our needs and arranged an install date for when we were available - no fuss.

Eleisha

EleishaBrisbane

Great service

published

Solaron were very professional. I had a few questions about solar and had heard different stories but Solaron were able explain everything. They made the installation no hassle.
They offer only quality systems and did all the paperwork for us.
They were very flexible and worked everything in to suit our needs.
Honest, hassle free.

Very professional

published

Solaron answered my email of enquiry immediately. [name removed] came around on time and explained everything about the solar system and applied no pressure at all. He explained how the government rebate works. We had the system installed and were impressed with the professionalism of the fitters. They answered all our questions politely and in terms we could understand. Very good company that I would recommend to anyone.
Reliable

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Questions & Answers

Kate

Kateasked

Do you service Sydney?
Regards
Kate

1 answer
Solaron
Solaron

Hi Kate
Assuming it is residential solar unfortunately we don't sorry. We service the SE QLD area for residential and commercial. We do travel interstate for large commercial projects if this is what you were looking for. Best tip I can give is go with an SMA inverter and a quality 6.5kw system will cost at least $8k so budget for that $ spend.
Allan from Solaron

Mari

Mariasked

Looking for a 3 or 5kw solar unit for my parents 2 bedroom unit in Bangholme..can I have an approximate price please.....?

1 answer
Solaron
Solaron

Hi thanks for getting in touch but we only service the SE QLD area so can't help you in Victoria. If you find a local supplier that uses SMA inverters you will be off to a good start. Expect to pay $4000 to $7000 for a good quality 3kw to 5kw system. All the best!

Kimey

Kimeyasked

Hi, do you install solar on the Gold Coast?

1 answer
Solaron
Solaron

Hi Kimey
Yes we install systems from the Gold Coast to Gympie and West so a large portion of SE QLD. The best way to contact us is via our website, www.solaron.com.au, and use the contact us page.
Look forward to hearing from you.
Allan

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