- 10 reviews
Do your research and get a happy result!
Three weeks after the below mentioned events I am happy to add to my review -
The woman handling the delivery, a contractor, was amazing and so were her delivery guys, fantastic and funny and prompt and helpful;
The guy who came to put the steps up and to also do handover and explain a few things to me, from elsewhere also, was brilliant, and friendly. I’m looking forward to all he has to teach me;
The additional assistance since the experiences below has been courteous and polite (though I was meant only to be dealing with one person and I me...
Read moressaged her but someone else rang me back on her behalf, I guess she was busy) but kudos and thanks to Donna; Background- I thought the (high ranking) person I dealt with, was patient and kind and felt it a pleasure to have him helping me, but I received this accidental cc email: "Hi (high ranking female) I mentioned to you yesterday via chat that (Nat manager) had spoken to this customer. You then said (unknown) needed to deliver this. I’m not sure what more I could have said. That aside, please tread very carefully with this customer, she is a piece of work. Kind regards
- Value for Money
- Cleaning & Maintenance
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- 21 reviews
- 8 likes
Are these reviews independent?
Am looking to buy and was considering the Nitro Avante Hydro...until i read endless promotion for Elaine...not the product.....it looks so dodgy and now i question if its all faked or pushed reviews to make one person look great. Fake like a $15 note. If i was ceo i would be worried. Looking at competitors now
- Incentivised Review No
- Return Claim MadeNo
- 2 reviews
- 2 likes
Don’t know now!
I am just about to purchase a spa but after reading all the reviews I am having second thoughts.
Lot of money to be disappointed!
Potential new owner 3-4 times per week
- Incentivised Review No
- Return Claim MadeNo
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- 6 reviews
6 Meter Vortex Spa review after 2.5 years
We have had our 6 meter vortex spa for almost 3 years now, and it has provided a lot of entertainment for my family. It has been a overall positive experience, but there are some considerations worth noting:
* The spa cover is heavy and takes 2 people to remove. While it is possible for a single person to remove, damage can result to the cover when you do this; new ones are not cheap.
* Kids tend not to respect the cover when they remove it and damage it (they wont be paying to fix it), so you will be doing this, not the kids.
* The clips on ...
Read morethe spa cover are fragile and break frequently. New ones are expensive. * Ideally you should have the spa undercover. The cabinet and the cover have a tendency to discolour over time in the sun, even with the greatest of care (applying armour-all regularly). Dust storms in Canberra turn the cover red frequently and it is difficult to clean because the particles are so fine. * Spas are complex machinery with many moving parts. One three occasions in the past 2.5 years, mine has released all its water owing to a clamp losing its grip and a pipe popping off a fitting within the cabinet. * Filters work hard all the time, so I had to replace mine recently after it seized up (cost $420). * Quite often soil and sand grit is brought into the pool from the environment from people getting in and out and wind. To remove this i use a garden hose as a siphon and vacuum cleaner. I do this every few months. * The hand rail is affixed to the spa with fittings that corrode over time. Keep the water level below the hand rail and wipe any marks with white vinegar.
- Value for Money
- Cleaning & Maintenance
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Service non existent except on the end of a telephone.
Whilst happy with the spa I had it delivered by normal delivery guy who had no expertise, other than to put it on my deck. We had to set up and get working ourselves.
Last spa I had years ago had a person to set up and explain things - made things much easier.
Spa itself is good.
- 4 reviews
Don't leave in the sun after delivery.
Appears the spa warped in the heat, the same day as delivery the web site advised the stores were closed. Big misunderstanding as company is still trading.
Questions & Answers
Hi, I have Vortex Spa SV3-vh. I set the Automatic Daily Sanitise Cycle to 9.00am, but it is not working, not start the cycle, why?
Hi ... I have set my Vortex spa on 24 hour clock. MODE is set to NORM. Sleep is set to begin 10PM & off at 11.50AM. FILT is set to 8HR & F.CYC is set to 4HR. I have set W.CLN to 13.10HR. My question is why W.CLN doesn't start at 13.10HR ?... the A filtration pump comes on (water running) but there is no other blower action. It used to do this and I think I have pushed a selection button by mistake... can you help please?...Linda
I purchased a swim spa. Can someone recommend a contractor to do the concrete site work? I was wishing to put it semi inground but I will be happy with any options.
I am in Doreen Vic.
Thanks in advance.
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Details
| Category | Online Shops, Physical Shops and Pool & Spa Shops |
|---|---|
| Offers Free Standard Shipping | No |
| Products / Services Offered | Pools and Spas |
- ABN: 94141609663
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Hi Ben
Thank you for the review....
Read more Your comprehensive review is appreciated and the practical feedback has been noted for further attention. The Spa World Team