The xmas sales at spotlight are amazing. shopped there for the first time in dec 2022 because I got a new king size bed. Saved several hundred dollars in bedding, pillows and duvet. Have been very satisfied so far with the quality of the products.

I have ordered several times from Spotlight and each time had prompt service. Goods arrived within the 3 days advised.I can thoroughly recommend shopping online from Spotlight.I will be shopping online again.

There is VERY LITTLE cotton in this "CottonPolyester" fabric...you can tell by the shinyness & cold feel of the fabric.
I would estimate 10-20% maximum cotton content.! Thats why its so cheap! Not recommended . Would not buy again.

don't buy rylee or any of their day night blinds Made so cheaply only last 12 months when I rang to complain my blinds had split and torn from sun coming through window on them they wee no help at all because I hadn't kept receipt or my receipt had faded and couldn't be read even though I as vip customer and should of been on computer

Just took delivery of an order. Ordered 2 bath sheets, 3 hand towels and 1 bath mat. 1 bath sheet was missing and the bath mat was incorrect. Not sure who is picking their orders, maybe they need to learn to read first, can’t see it being a hard job?? Contacted customer care, they are not overly polite or apologetic. Their online business must be bleeding money given the other reviews on this site. Maybe they need to look at employing competent team members as a first step, and even better get afterpay in store.

We placed orders separately for 2 sets of blinds. Apparently they cannot find them nor give an indication whether they will ever be able to. (Said that Toll was hacked) They do not return calls or make any effort to resolve

After trying several times to contact Clovercrest, SA by phone and could not get an answer I decided to drive there myself. I asked for help to locate an item in store and found it very difficult to find a staff member who was willing to help. One told me they did not stock it. Went to another staff member who directed me to the department but was not able to find it. Went to the front desk and spoke to someone there and told them I could not find the produce I was looking for and she was very abrupt, disrespectful, loud and rude to me ... making me feel very inadequate and humiliated. Totally unacceptable. Manners would not go astray!!!!

I really like the brand and I shop there quite often by the Watergardens store is very messy and the staff not willing to help. I will drive to another location but I won't be back there

My partner and I ordered curtains from spotlight, someone came out and measured up and told us 6 to 8 weeks would be ready, we waited 8 weeks no one called to update us on the progress, we called and found out it wasn't ready. So we waited longer, and tried calling with no one answer or getting back to us. Then we got told they would be ready be a certain date same thing happened we waited with no update we have been trying to call up and get our money back because we paid in full and extremely unhappy, we have been stuffed for months now was suppose to be installed before Christmas

I’ve been a long time customer of spotlights brick and mortar stores up until recently when I used their online store to make what I thought would’ve been a hassle free purchase. Contacted customer service to no real help and I’m still waiting to hear back after many days. Really disappointed.

The product from Spotlight titled Poster Frame from FrameDepot, the glass is very thin and extremely dangerous.
I bought the product and when placing the poster backing board into position, the glass snapped leaving extremely fine glass fragments.

Was told they had to source order
I wrote asking where was rest
Out of stock
You managed to offload products at my expense
I will never ever ever ever order from you again

I made an online order 3 months ago. i am still waiting for all of the items from my order. Multiple phone calls every time i call it's like it's the first time that i have. Once they finally acknowledged that they hadn't sent all of my items, i thought this would be rectified, however they have now sent me the wrong items and although they advised they will now send out the correct one, they expect me to visit one of their stores to return the incorrect item. Emailed them a few times to make a complaint, no response. It's like they simply do not care that their service is terrible. Waste of time purchasing online which i thought would save me some hassle, just go to a store.