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Reviewer Photos & Videos
Jesca B.Sydney, NSW
Extremely unprofessional lack of communication
The technician was polite and efficient, and accurately relayed my requests to the bookings team. My issue is that the bookings team did NOT communicate with the technician (he was the SAME one as the one who came for a quote) and I was given a window of 5hrs (on a Monday morning) in which they would arrive. Fair enough, but I specifically asked to not arrive in the middle of that window. The technician was aware of this and passed this on to the bookings team. I then called the bookings team and specifically asked again, and was told it was ok...Read more
. They arrived in the middle of the window, and I missed a meeting and had to leave. Extremely dissatisfied, and I am very upset I have no choice to use them as they are the ones contracted by my landlord. Do not expect much of them.
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- Verified customer
Please stop emailing me.
While the service itself was good, I've been getting emails every couple of days since asking me to review them.
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Review collected in partnership with Stove Doctor
Stuart C.Sydney, NSW
- Verified customer
Good service & result
Good communication through their automated systems and calls from the office. Guys showed up when they were scheduled, polite & efficient. The job went a lot faster then I thought it would take and I was very happy with the end result.
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- Verified customer
Very reliable
Very happy with the service, the technicians were efficient, polite and cleaned up after them selves. The kept me informed at all times, in contact via phone up to 15mins before they arrived.
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Review collected in partnership with Stove Doctor
Good service and advice
Sushil and his mate were very polite and informative about my old Roden gas cook top. They got it fixed in a very short time and it lives for more years to come.
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- Verified customer
Polite and professional
Very impressed with the patience, politeness and professionalism of the serviceman who turned up to install our dryer on the wall.
The previous installer that also delivered the dryer had drilled into a water pipe costing over $1300 in repairs. I contacted at least 4 people to get the dryer mounted. Only Stove Doctor replied promptly if at all. The servicemen turned up on time, took into account my concerns, and took careful measurements to find the least risky place to drill. The dryer install was completed successfully, and I would recommend them to others. (FYI they even explained that they did carry with them a repair kit should they have drilled into a pipe accidently)
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Review collected in partnership with Stove Doctor
MsDeeCeeSydney, NSW
- 2 reviews
- Verified customer
Great service
The receptionist taking the booking for the service was very polite and accommodating when I had to unexpectedly change my booking. The serviceman arrived for the repair and as my appliance was too old & irreparable he took measurements & sent through options of new ovens for me. I had a new oven installed within 2 days of the original appointment. The staff kept me informed about their arrival time & had the oven installed, the old one removed & the area cleaned up promptly. Would definitely recommend Stove Doctor.
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- Verified customer
Perfect service. Service with a smile.
We were very pleased with the service Stove Doctor provided. The service people were polite and on time . The follow up was very efficient and the ordering of parts was easy and no hassle at all. I would recommend Stove Doctor. Very, very pleased.
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Belinda BSydney, NSW
- Verified customer
Dishwasher Repair
Their service was great and staff were professional. They identified and fixed the problem in a few minutes and suggested ways to avoid future issues. They did a great job.
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Per AndersenSydney, NSW
- 7 reviews
A service company that provides service
This company is great. Johnny arrived on time. Got job fixed, even took time to stop racks vibrating. The only company I'll use. Great service great staff. Excellent service all round
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- Verified customer
Cooktop service
Best service. Highly recommended . Very professional staff and good service provided by Stove Doctor. I will prefer to hire them in future as well for any stove service. Thanks again.
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Saurav KarkiSydney, NSW
- Verified customer
This was good.
The service was good and i found it really good. There customer service was good .
They were on time. The person who was in my unit to fix stove was also good and he did great job.
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- Verified customer
Good n reliable :))
We had our stove changed by Stove Doctor. I have to day they showed up on time, and did swift and efficent work. Thank you. Our new stove looks great.
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- Verified customer
Quick check
Thank you for quick checking, unfortunately for him, he could not show his high skill, since the system was working well when he came. Anyway, it was good service for us
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Kylie DelucaSydney, NSW
- 2 reviews
- 1 like
Fantastic service and polite staff whom installed my new oven.
I was lucky enough for a cancelled appointment and got my oven the same day it was approved (rental) and by end of the day was installed including removal of the old one
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Callum Bird-LaingSydney, NSW
- Verified customer
Great company. So glad our landlord uses them.
Over the past few months we've needed to replace both our stove-top and dishwasher. On both occasions Stove Doctor were spot on with their service. Appointments are made easily and you're notified the day prior via email and sms of the arrival time window. Every technician has been professional and polite, as well as knowing their stuff. Highly recommended company.
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- Verified customer
Fantastic Service
Very well organized team, got a confirmation message of the appointment. Staff showed up on time and done the work in a very professional way.
The appointment was to replace a dishwasher, they took off the old one and installed the new one in very short time.
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Weimin ZouSydney, NSW
- Verified customer
Quick install, easy to use.
Very quick install and clean all the mess after installation. The machine is easy to use as well.Happy to use it if we are moving to another place. Thank you.
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- Verified customer
Quick to implement, and came at the time i request due to restrcitions in time.
Quick to implement, and came at the time i request due to restrcitions in time.
The guy that came was very proffesional and nice.
The company called to ensure that the product was working properly as well and that i had a good experience.
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InteticsSydney, NSW
Terrible service
I arranged an appointment to fix a dish washer for Friday. On Tuesday got a message that a master will come on Wednesday. Asked why it's Wednesday and not Friday and got a response "because it's already arranged for Wednesday". The master came changed the engine and left before the dish washer finished the program (which kind of makes sense as it takes an hour to finish). However, when the program finished, the water didn't drain. I just called the head office and found out that I have to wait for another week before they can send anybody. Mean...Read more
while let's hope the dish washer will not start leaking. Great service. Update: two days before the Friday they called and cancelled the appointment because "they have no other appointments in my area" so they don't want to come. Agreed to rearrange for the Friday after. It's getting better and better - let's see what creatures will grow up in my dishwasher before they arrive. If they ever arrive.1 comment
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Questions & Answers
Nikki M.asked
Had stove doctor come to my rental property to look at stove but ended up fixing it on a Sunday then tells my house mate not to use more the two hot plates at a time I used three and the power cut out and ever since the work was done my daily klw has gone up the we were advices that it needs to be replace by a different company
No answers
csfasked
Does Stove Dr service Melbourne suburbs?
Caroline
2 answers
Hi Caroline. I am not sure but I dont think so. Best to contact them to find out. David.
Stove DoctorStove Doctor
Hi,
Please note we service the Sydney wide metropolitan only at the moment. If you would like to double check if we service your area please call our team on 02 9621 5440 or check out the full list of the suburb we service please visit link below:
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Stove DoctorStove Doctor
Thank you for raising this issue and our apologise for the experience you have had with us so far. I will have a manger call you tomorrow to expedite the repair and have it rectified in a timely manne... Read more
r. Could you please provide us with a Job # or give us a call on 02 9621 5440. We have also messaged you via Facebook messenger.