Today I bought a Sunbeam Piccolo espresso coffee machine, replacing a Sunbeam Cappuccino Machine I had happily used for a couple of years. I was pleased with the coffee, but when I started to use the frother I was amazed how noisy it is. It was so loud it was annoying my ears. Are they all like this? I am seriously thinking of taking it back to Big W tomorrow. Is it worth trying another, someone said "Just buy a separate milk frother. But no, that's not good enough I should be able to use the one in my new machine.

Fantastic small machine.Makes great coffee but shortly after warranty is over it spews water and steam out of the coffee cup section whilst trying to steam the milk

Easy to use
Economical and affordable
Compact and portable
No dramas so far very good
Would be great if length to put the mug or cup is adjusted
Love it and good investment

Good machine for the price and fits perfectly in my small kitchens. It makes good coffee with a nice crema on top, also the frotter is very good. The only negative thing about my review can be I can not make a strong coffee even though I use dark roast beans. My previous machine which was eurolab was making a stronger coffee and I think it might be because this machine has a smaller space to put the ground coffee. Any suggestions from Sunbeam?
Good crema and good frotting
Small water tank, doesn't make a strong coffee

The machine itself made fantastic coffees, however after 6 months of light usage mine has failed.

When the steam wand is used, it is now pushing steam through the coffee head which is not only rather annoying, it reduces the steam output on the wand. I sent a customer services email and did not get a response within 3 working days. Called and now I need to take it to a service center - and probably pay for it because we didn't think to keep the receipt.

Not satisfied with the quality of this product. I realize it's a lower cost machine but six months is not long enough.
made good espresso and cappuchinos, low cost
only lasted six months of light use

For the price this is a great machine. Works best with a firmly packed medium or fine grind.

The cup warmer isn't the best, If you want hot cups use boiling water.

Seems there's a fine line with a cold and weak cup of coffee when using this, but as soon as you work out your timings it is pretty consistent.
Cheap, fast, when used properly makes a great coffee.
Cup warmer warms 1/3 cup, struggles to fit a regular coffee cup, can be difficult to find you "sweet spot" for making a perfect cup

My husband was given this coffee machine as a Father's Day Gift early September 2013. Since then, we have made 130 cups of coffee...that's all! It stopped working a couple of days ago. Same trouble of those mentioned below. Won't pump the water through. Water comes gushing out the outlet tray at the bottom. We went through the book and followed all the instructions. Rang the customer service and because we don't have the receipt, we will have to pay to get it fixed. Not happy and would never buy a Sunbeam again.
OK when it works
Broke after 130 cups of coffee

I have bought 3 of these machines in the last 18 months for work, for home and for a charity I work with, because they are fantastic. But please be aware - I turned the machine on today (the 18 month old one) and it started making a weird noise straight away, as if the pump was on (which it wasn't) and wisps of smoke came from the coffee dispenser part. Of course I turned it straight off. Has anyone else had this prob? We've always taken care of ir, always have water well above min line. Out of warranty. Design fault? Think I might take the other 2 back in case! Please don't leave yours turned on and unattended in case..

Small foot print is great to start with. This machine can make great coffee and it is super cheap. Spend the rest of your money on a good grinder $150+ and fresh beans (buy small amounts so you get through it quickly before it goes off). Practice and read about how to make a good coffee and you will be set for a great return on your purchase price. Pro tip of the day: Keep you machine clean and perform cleaning maintenance described in the manual. This will give you more consistent results on some of the cheaper models.
Foot print pump, overall design.

Makes a good coffee but none of my mugs or cups fit under it, rang customer support to see if the height could be adjusted and the man was very abrupt and couldn't care less, told me to go and buy some smaller mugs! went to shops today with measurement and only found one set of cups that would fit under machine, and now its pretty much a mouthful of coffee and thats it! Disappointing as on the box and on product information it says fits standard sized mugs. Considering none of my mugs fit under it then surely this is fake advertising???
nice coffee, esy to use
No mugs or cups fit under it.

I'm happy with the quality of this machine's coffee. However I can't get it to froth the milk. It SCREAMS (if I was at work I think I'd be required to wear earplugs!) but only heats the milk - no froth at all. As far as I can tell I'm following the instructions exactly. Anybody have any hints?
The coffee is fine, for the price paid.
No froth