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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

2.3

13 reviews
5
(3)
4
(1)
3
(0)
2
(2)
1
(7)
  • Value for Money
    2.3 (6)
  • Sleeping Position
    • Side (5)
    • Back (1)
  • Adjustment Period
    • Days (3)
    • I never got used to it! (2)
    • Weeks (1)
  • Pre-existing Neck / Back Issues Yes (43%) · No (57%)
  • Caused Discomfort Yes (57%) · No (43%)
  • Heat Retention Yes (67%) · No (33%)
  • Sagging Yes (57%) · No (43%)
  • Perceived Firmness
    • Medium (4)
    • Hard (2)
    • Very Hard (1)
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Rhonda

RhondaSydney, NSW

Tempur Aquila Luxe 30cm mattress from Harvey Norman with cool touch

published

Aquila Luxe med fully supports you everywhere you have the most restful restorative sleep ever will never ever sleep on anything else it has changed my husband and my life no more chiropractors.
It keeps its shape doesn’t dip like spring mattresses.
We travel a lot and can never wait to get back to our bed.
Best mattress ever.

Purchased in January 2021 at Harvey Norman.

Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
Karen

KarenSouth East Queensland, QLD

  • 6 reviews
  • 1 like

Tempur not recommended

published

Bed is only 3 years old, spent 7,500 and I cannot even sleep on it. The 15yr warranty is a ploy to pay a lot of money for a bed with no guarantee as tempur will only replace a mattress if the sagging is visible. Tempur must know the materials used break down after time and clearly the materials are not the quality I was promised and the Tempur name is not the quality promised either.

Purchased in September 2021 at Bedshed QLD, Aspley for A$7,250.00.

Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging Yes
Perceived Firmness Very Hard
See all answers
Dioneh

DionehSydney, NSW

Lumpy, uneven and a back killer..

published

A after a few months I found myself sleeping in an indent on my side. If I tried to to move out of it. It was like sleeping uphill. I can only sleep on one side.. And I wake up sore and with headaches even with regular rotations. I emailed customer service and complained. There was intense measuring and photographs required .. And I was told I needed an 18mm indent. I have a 16mm.. Tempur should try sleeping in a 16mm hole - it's not acceptable. $3000 for nothing. It's not acceptable.



Purchased in October 2021 at Domayne NSW, Alexandria for A$3,000.00.

Value for Money
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Sagging Yes
Perceived Firmness Hard
See all answers
1 comment
Tempur
Lewis C.Tempur
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Aydin Doogs

Aydin DoogsGreater Melbourne (Outer), VIC

  • 2 reviews

Consumers beware of Tempurs utter lack of respect for consumer guarantees!

published

Purchased in November 2021 for A$2,000.00.

Value for Money
Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging Yes
Perceived Firmness Medium
See all answers
Shopaholic MP

Shopaholic MPSydney, NSW

  • 2 reviews

I never knew a bed could change so much in my life

published

Oh My God!!! I’ve had the mattress for almost 2 weeks now & the last 4 nights I have literally discovered what it means when ppl say they “Sleep like a baby”.
I have been completely comatosed & I don’t think even an earthquake would wake me up. I can’t remember the last time I slept like that. I wake up so refreshed & I cannot feel my partner get up thru the night at all. Definitely worth every penny.

Purchased in March 2021 for A$3,000.00.

Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
Shopper101

Shopper101

  • 5 reviews

Disappointing - sagged after 6 months use - painful bed and painful process to fix

published

Purchased in August 2021 at Domayne Physical store for A$3,300.00.

Value for Money
Sleeping PositionSide
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging Yes
Perceived Firmness Medium
See all answers
Wanda

WandaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

No Fitted Sheets for all Tempur 22cm wall size mattresses

published

Only 4 days old. Too early for accurate review. So far, mattress is hot and sheets with Tempur Protector crumpled. Heavy to lift when making bed. I cannot buy fitted sheets. Today Tempur Customer Response is, word for word, spelling included “I am unsure as to wear you can purchase the correct sheets, You could try Logan & Mason to see if they have anything suitable”. I have been to Snooze, Spotlight, Adair’s, Sheridan, even “googled” and phoned around. What has happened to normal mattress sizing? Buyer beware as Tempur wall is only 22cm. Fitted Sheets are 30-50cm.

Purchased in January 2021 at Snooze for A$2,400.00.

Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Hard
See all answers
Bushbaby

BushbabyMelbourne Victoria

  • 6 reviews
  • 11 likes

So far so good

published
Date PurchasedNov 2018
Ingle

IngleSt Marys

Horribly hard

published

The mattress I received is so hard that it is impossible for me to sleep on it without a 10cm latex topper that I have purchased on ebay. It is cold in Tasmania so maybe Tempur is not suitable for this state as the top layer of the Tempur mattress feels unyielding. The mattress in the shop was very comfortable but the one I received is extremely uncomfortable. It causes my back and hips to ache if I try to sleep on it without the 10cm topper. I feel like I have wasted $2500 and I am very disappointed. I phoned Tempur and was told to walk on the mattress to soften it. That has not helped.

Date PurchasedMay 2018
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RAK

RAKSydney

Dirty Mattress

published

I received the queen mattress I purchased from Domayne over the weekend. The mattress is boxed with a clear plastic covering the mattress. When I unboxed I can dirty footsteps all over the mattress through the plastic bag. I don’t know how the warehouse can box a dirty mattress at first place. Since the old mattress has be removed when I got the new one. I had to sleep on sofa when I paid so much for a great mattress. It’s a very unpleasant experience.

Date PurchasedApr 2018
1 comment
Tempur
Lewis C.Tempur
Diana

Dianasouth morang

not worth the money/ product sags

published
Date PurchasedJul 2016
4 comments
Tempur
Lewis C.Tempur
Diana
Diana
Tempur
Lewis C.Tempur
beachshack

beachshackNorthern Region, NSW

  • 9 reviews

Tempur Sensation 21 is a big disappointment! Cold, too firm and lumpy middle.

published
Date PurchasedFeb 2016
2 comments
Tempur
Lewis C.Tempur
beachshack
beachshack
greycalli

greycalliMetropolitan Adelaide, SA

  • 5 reviews
  • 1 like

Best mattress ever

published

Been through a few mattresses down the years,but this is really something else.
Pleasantly firm,recovers very quickly to changes in position.
At first we wondered about comfort as they don't recommend electric blankets,but in the course of last winter we found we didn't need it anyway.
It is really the most comfortable mattress we have ever had!

Date PurchasedJul 2016

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