The Doll House (page 2 of 5)
166 reviews · Statistics
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- Slightly small (2)
- True to size (3)
- Slightly large (2)
Reviews
Amazing customer service
The Doll HouseService by the team at Bexley was outstanding.
We didn’t know what we wanted for bridesmaid dresses & they were so patient as my bridesmaids tried on what felt like every dress in the shop as my girls are such different shapes we wanted to make sure the dresses did justice to the girls figures.
Thank you so much as we only had that one day as my matron of honor lives interstate you made the process so easy for us. Even when we had to swap sizes over everything was just so seem less and stress free exactly what you need when when wedding planning
Xoxo
Bridesmaid Dresses
The Doll HouseMy shopping experience was made very easy when I went to look for my bridesmaid dresses. Lovely staff and very helpful. My budget was taken into consideration and was met accordingly.
Happy Bride-to-be
The Doll HouseDealing with Danielle, at The Doll House Bexley.
Very positive experience, Danielle made it so easy for me to choose the style and colour of my bridesmaid dresses. I thought it would be one of the hardest things to decide on but it ended up being the easiest!
Every time we go in for fittings, they are flexible, accommodating and makes all the girls feel comfortable.
Very happy I chose to go with Dollhouse xoxo
Worst experience
The Doll HouseOrder my daughters wedding dress from doll house caste hill in May'17. Trail material different to main dress. Could put your fingers through the lace.
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Engagement Dress Hunting
The Doll HouseWent in-store to Bexley and was so happy that i was able to find my engagement dress with the assistance of the amazing Tiana. I found it rather stressful with limited weeks to find the most suitable dress and was so pleased as Tiana made this process so seamless!
thank you ladies, your store is gorgeous!
Perfect
The Doll HouseIt was great..right on time..As i am quite a regular customer with you guys! And just love your collection all the time
This is perfect
The Doll HouseI recently purchased a dress and the staff were are amazing and really helpful and patient with me as I changed the size a few times :) . We don’t often get a service like this these days. Thank you so much.
You made my day
Great customer service and Range
The Doll HouseI have made multiple purchases at The doll house over the years. It is always my go to store when I have a special occasion. The staff are always so helpful, prices are competitive and the product is drop dead gorgeous. Just recently I have been shopping for my bridesmaid dresses and went to multiple stores prior to heading to the doll house. Should of just gone there first, I found my ideal dress and was so excited.
Loved my experience at Doll house !!
The Doll HouseI made my purchase in store. This was for my engagement dress, I got the best experience from the workers and best vibes. Thank you so much
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Great selection of dresses
The Doll HouseI recently bought 4 dresses for my bridesmaids from Doll House. From the moment I walked in there were so many quality dresses that I loved. The staff there made it easier for me to decide on what I wanted. It's my new favourite go to store for elegant dresses.
It’s very nice dress excellent
The Doll Housein store at shopping center at eastwood top rdye customers service friendly people i will recommend to family or friend buy dress from doll house
Amazing elegant yet sexy
The Doll HouseStaffs are very helpful, makes your decision even more convenient. They recommend u the perfect dress for the event. Gorgeous dresses. Love it the doll house.
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Beautiful Formal Dress
The Doll HouseI recently purchased my year 12 formal dress from dollhouse and it was absoulety stunning. The ladies were so helpful in helping pick the right dress and finding my right size as I am quite petite, they had all the tailoring done and even helped me pick accessorys and shoes. The dresses are of the highest quality and I recieved so many beautiful compliments
Amazing!!!
The Doll HouseLove love love!!! Easy and fast checkout experience, friendly staff are always willing to help and delivery is decent!! Highly recommend!! My dress has come in good quality material! 10/10
Amazing customer service beautiful dresses
The Doll HouseCatered my needs and altered my dress as requested turn around time was super fast dress quality flawless and customer service was delightful always recommend this shop as number 1
Amazing girls.
The Doll HouseI purchased a jovani dress and had it custom made by doll house and only had 2 weeks for my daughters engagement they had it finished on time and was perfect fitting. Love you guys
Amazing
The Doll HouseLove Love Love this place ! great dresses, superb material and quality and just overall amazing! I had purchased a dress for my cousins wedding and the sales assistant was great, she knew what would suit my body and was listening to what I was looking for, I ended up buying a beautiful dress at a great price ! Couldn’t have asked for better service. Recommend dollhouse to anyone and everyone !!
Customer for life !
The Doll HouseI saw an Instagram post of discount dresses on the dollhouse page! I instantly called and was greeted by one of the lovely girls! She explained everything thorough and how long they would take to get delivered to melbourne! I was so impressed how well she described the gowns so I decided to purchase 3 at once!
We processed the transaction and she emailed me the receipt instantly. In the email she also congratulated me for my wedding which I think personalised the email and made me fell valued!
Keep up the good work guys
Wonderful service
The Doll HouseGreat service and promt replies as it gets closer to my wedding date
BEWARE TOP RYDE LIARS
The Doll HouseWORST SERVICE OF MY LIFE!!!!! Ordered my bridesmaids dresses from the Top ryde dollhouse. Everyone was so nice when ordering. I was told they would come by January. However after NUMEROUS stressed phone calls I did not receive them until LATE FEB. There was a different excuse every time I called. My fiancé had to call them when I was stressed and crying and then they began to tell him they will get a DHL person to deliver them. There was no apology, no valid explanation. Nothing.They were informed when I ordered the dresses my wedding was early
... Read more March. I asked for a sample fabric for the groomsmens handkerchiefs. I was promised to get one free of charge. During my phonecalls enquiringly about the dresses whereabouts I ensured to remind them of the sample fabric and they said no problem. When they finally arrived they first said it wasn’t written to get that fabric and they’ll cut up a dress for the fabric. Then they tried to charge me $100 for the fabric saying it’s written on my file after 3 different people had told me it was going to be free. I felt as though every person I spoke to kept promising me one thing, then lied every time and said “they don’t know who said that”. My bridesmaids tried on dress sizes before we ordered them but when they arrived in the colour I requested, a bridesmaid who was initially a size Small had to purchase a Large. It was fitted in some areas and very large in others. She now has to take it in and the costs are not going to be cheap. She has actually lost 7kg since initially ordering the Small so I don’t know where they manufacture their dresses. I’ve never had such a stressed experience in my life. Considering I was only ordering 3 dresses and had preordered them in October, you wouldn’t think there wouldnt be such problems. Bridesmaid dresses should be the last thing I’m stressed about when planning my wedding. Unfortunately due to this shop, it’s been the WORST part of the planning of my wedding. Thanks for nothing dollhouse. I wouldn’t recommend this store to my worst enemy. BEWAREBad disgusting store
The Doll HouseBrought it in store. Bad experience with owner.
The owner keeps making excuses for not refunding. The item tore when we got home, Helen promised exchange in 2 days, 4 weeks later I am still waiting. She won't even refund.
Their clothing is very poor quality. Don't trust them.
One Star is too High
The Doll HouseHave been chasing for a refund for dresses that didn't arrive since October 2017. They tell me they will process the refund and then don't.
Great in-store service...then lies and deceit from the manager
The Doll HouseMy daughter and I went to the North Ryde store to find a dress for her formal in December. This was in early October. She found her perfect dress and was measured up because apparently they only have the one dress for trying on then it is made to measure. I paid in full, which was way more than I wanted to spend and was then taken through the process. We set the wear-date as the 2nd Decmeber, a week prior to the actual date just as a precaution but was advised by the lovely assistant that it would be received before then for sure. We live in Ta
... Read moressie so the dress would have to be shipped to us - at no extra charge. Yay! On the 30th Oct I still hadn't heard anything and rang the store. "Oh yes, that will be sent out tomorrow and you should receive it no later than Monday". Thats the 4th Dec. Then my daughter receives a voice message to say the dress has been sent and will arrive definitely by Wed. That's the 6th. I rang the store yesterday and was told the dress was due to be delivered today but I'd had enough and cancelled the order. Vicky, the manager, said she would contact the shipping company and try and put a hold on it and would call back. That didn't happen so when I called back I decided to keep the dress coming and she assured me it would be received today, Thursday at the latest. I called the office again this morning and asked for the tracking number. Rang the shipping company to discover the dress left Hong Kong last night at 6pm. So once again I rang the store and asked for a refund due to the constant lies I have been fed. The poor girl I spoke with knew nothing of the situation and was put in the middle of it by her manager stating another dress was ordered last night as a back up as the original dress had been returned to the main company. So, I am supposed to believe that they can make up a dress in 2 hours but they can't deliver a dress in 2 months? Legal action has begun. I will be seeking a full refund of $800. I now have a distressed daughter with no dress to wear 3 days before her formal.Very Satisfied Customer, Thank you
The Doll HouseI just wanted to take the time to thank the girls at your Top Ryde store. They went out of their way to help my daughter get her dream dress in time for her formal and even helped with pricing. You dont often get service like that these days. Very impressive. We will be back. Thank you.
Beautiful bridesmaids dresses!
The Doll HouseI live in the United States, and purchased my bridesmaids dresses from Dollhouse online with the help of Danielle. She made the process so quick, and so easy, and was able to accommodate dresses for my girls. Dresses that beautiful were so hard to find where I live, thankfully with the help of Dollhouse, my bridesmaids look beautiful and rock their addresses exclamatio she made the process so quick, and so easy, and was able to accommodate dresses for my girls. Dresses that beautiful we’re so hard to find where I live, thankfully with the help of Dollhouse, my Bridesmaids looked beautiful and rocked their dresses!
Range and styles
The Doll HouseSizing is true to size. Something for everyone and gowns are quite elegant with plenty of detail. When looking for bridesmaids dresses girls were very honest on style, colour look etc, honesty is always appreciated leading up to the stress of a wedding,
Love Dollhouse!
The Doll HouseI have purchased two dresses from Dollhouse and both times and i have worn them on numerous occasions with such good feedback! The dresses fit snug and have stayed looking new each time. Absolutely love the range they have. The staff are super friendly and honest. They have always helped and given feedback advice on what to do and even given tips on how I can alter the dress to make it look even better. My dresses have arrived ontime and been perfect! Thank you Dollhouse and can't wait to buy my next dress again soon! Tarana
Love Doll House
The Doll HouseI have been a member since 2014 with Doll House. They have the best, stylish and designer dresses. I love shopping with them. Have bought my engagement dress and no words describe how happy I was definitely made me feel and look amazing! The items are 100% as the pictures. The Dollhouse Team are the sweetest helpers and most professional team I have dealt with online shopping. Also delivery time is great always less then a week to receive your purchases and they are very easy and nice with returning.
Amazz
The Doll HouseI bought my dress in store. I bought my dress in less than half an hour due to the amazing customer service and the patient caring workers, they took their time and made sure I received the best dress for me. definetely buying a dress for my next occasion from there
Fantastic customer service!
The Doll HouseFantastic service. Went to look at a dress for my cousins wedding and Leila from the Richmond store in Melbourne was very helpful helping me choose dresses & sizes. Her manners and customer service was a 10/10! Would definatly be coming back here again! Thank you!
The perfect quality and styles!
The Doll HouseMy dress was bought from the dollhouse store and i am amazed about the quality of my dress and the price that i paid for it as it certainly is worth the purchase!!! I've worn my dress twice already and through all the dragging and dancing, it still remains like the same day i purchased it when it's dry cleaned! Honestly the best quality and looking forward to buy many more for many other occasions! Thank you so much dollhouse!! Xoxoxo
Ravishing in Red!
The Doll HouseBought my dress from Dollhouse and wore it to my formal, needless to say it took the attention of many men and woman. Defiantly my number one shop for dresses!
Loved this Dress
The Doll HousePurchased my dress at dollhouse ryde. The girls were extremely helpful with their service. I chose the Khloe G dress in red with the low back. It was amazing perfect shape.
The most perfect dress you will ever wear
The Doll HouseI bought my dress from the store. The girls that are working there are just amazing. I got soo many beautiful comment when I wore the dress at the formal night everyone loved it and the quality of the dress is in sane. Dollhouse’s dress are like my dream dress, can’t wait to purchase more. Xoxo
Best store in Melbourne for events!
The Doll HouseI had the best experience in the doll house! It usually takes me few shops to decide on my dress while I walked in the store and it took me only one visit to purchase my engagement dress. The girls were so helpful and they don’t focus on just selling but actually helping out in what you can get to match your Occassion. Also very good prices and reasonable! And most importantly, I felt so confident in such a big event and loved all the compliments! Definitely coming there again for my bridesmaids dresses.
Love this place!! Most stunning dresses!
The Doll HouseI've made multiple purchases in store for many of my big events! It was so easy and the staff were so helpful, they came just in time for my event and the dresses were absolutely amazing!
Excellent
The Doll HouseInstore at Doll House Bridesmaids. Process was great, friendly staff and great service. Very respectful and attentive to my needs.
dress quality & customer service
The Doll HouseCustomer service in store focuses of the interests of the buyer and the work is always done in our time frame
Love it
The Doll HouseBought dresses instore and the service was great, the girls were so friendly and helpful. I absolutely love the quality of the dresses and all the different styles to choose from. Dollhouse XOXO is definitely my favorite place to buy formal dresses from xxx
Perfect store for any event!!
The Doll HouseI made my purchase a few weeks ago at the Richmond store in Melbourne. Such amazing help by the staff as I told them the type of event and what is required to wear. Was such an easy experience and will definitely be back to purchase dresses in the future!
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