The Doll House (page 3 of 7)
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in store at shopping center at eastwood top rdye customers service friendly people i will recommend to family or friend buy dress from doll house
Staffs are very helpful, makes your decision even more convenient. They recommend u the perfect dress for the event. Gorgeous dresses. Love it the doll house.
I recently purchased my year 12 formal dress from dollhouse and it was absoulety stunning. The ladies were so helpful in helping pick the right dress and finding my right size as I am quite petite, they had all the tailoring done and even helped me pick accessorys and shoes. The dresses are of the highest quality and I recieved so many beautiful compliments
Love love love!!! Easy and fast checkout experience, friendly staff are always willing to help and delivery is decent!! Highly recommend!! My dress has come in good quality material! 10/10
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Catered my needs and altered my dress as requested turn around time was super fast dress quality flawless and customer service was delightful always recommend this shop as number 1
- 2 reviews
I purchased a jovani dress and had it custom made by doll house and only had 2 weeks for my daughters engagement they had it finished on time and was perfect fitting. Love you guys
Love Love Love this place ! great dresses, superb material and quality and just overall amazing! I had purchased a dress for my cousins wedding and the sales assistant was great, she knew what would suit my body and was listening to what I was looking for, I ended up buying a beautiful dress at a great price ! Couldn’t have asked for better service. Recommend dollhouse to anyone and everyone !!
I saw an Instagram post of discount dresses on the dollhouse page! I instantly called and was greeted by one of the lovely girls! She explained everything thorough and how long they would take to get delivered to melbourne! I was so impressed how well she described the gowns so I decided to purchase 3 at once!
We processed the transaction and she emailed me the receipt instantly. In the email she also congratulated me for my wedding which I think personalised the email and made me fell valued!
Keep up the good work guys
Great service and promt replies as it gets closer to my wedding date
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WORST SERVICE OF MY LIFE!!!!! Ordered my bridesmaids dresses from the Top ryde dollhouse. Everyone was so nice when ordering. I was told they would come by January. However after NUMEROUS stressed phone calls I did not receive them until LATE FEB. There was a different excuse every time I called. My fiancé had to call them when I was stressed and crying and then they began to tell him they will get a DHL person to deliver them. There was no apology, no valid explanation. Nothing.They were informed when I ordered the dresses my wedding was early...
Read more March. I asked for a sample fabric for the groomsmens handkerchiefs. I was promised to get one free of charge. During my phonecalls enquiringly about the dresses whereabouts I ensured to remind them of the sample fabric and they said no problem. When they finally arrived they first said it wasn’t written to get that fabric and they’ll cut up a dress for the fabric. Then they tried to charge me $100 for the fabric saying it’s written on my file after 3 different people had told me it was going to be free. I felt as though every person I spoke to kept promising me one thing, then lied every time and said “they don’t know who said that”. My bridesmaids tried on dress sizes before we ordered them but when they arrived in the colour I requested, a bridesmaid who was initially a size Small had to purchase a Large. It was fitted in some areas and very large in others. She now has to take it in and the costs are not going to be cheap. She has actually lost 7kg since initially ordering the Small so I don’t know where they manufacture their dresses. I’ve never had such a stressed experience in my life. Considering I was only ordering 3 dresses and had preordered them in October, you wouldn’t think there wouldnt be such problems. Bridesmaid dresses should be the last thing I’m stressed about when planning my wedding. Unfortunately due to this shop, it’s been the WORST part of the planning of my wedding. Thanks for nothing dollhouse. I wouldn’t recommend this store to my worst enemy. BEWARE- 9 reviews
- 11 likes
Brought it in store. Bad experience with owner.
The owner keeps making excuses for not refunding. The item tore when we got home, Helen promised exchange in 2 days, 4 weeks later I am still waiting. She won't even refund.
Their clothing is very poor quality. Don't trust them.
Have been chasing for a refund for dresses that didn't arrive since October 2017. They tell me they will process the refund and then don't.
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- 2 reviews
- 2 likes
My daughter and I went to the North Ryde store to find a dress for her formal in December. This was in early October. She found her perfect dress and was measured up because apparently they only have the one dress for trying on then it is made to measure. I paid in full, which was way more than I wanted to spend and was then taken through the process. We set the wear-date as the 2nd Decmeber, a week prior to the actual date just as a precaution but was advised by the lovely assistant that it would be received before then for sure. We live in Ta...
Read moressie so the dress would have to be shipped to us - at no extra charge. Yay! On the 30th Oct I still hadn't heard anything and rang the store. "Oh yes, that will be sent out tomorrow and you should receive it no later than Monday". Thats the 4th Dec. Then my daughter receives a voice message to say the dress has been sent and will arrive definitely by Wed. That's the 6th. I rang the store yesterday and was told the dress was due to be delivered today but I'd had enough and cancelled the order. Vicky, the manager, said she would contact the shipping company and try and put a hold on it and would call back. That didn't happen so when I called back I decided to keep the dress coming and she assured me it would be received today, Thursday at the latest. I called the office again this morning and asked for the tracking number. Rang the shipping company to discover the dress left Hong Kong last night at 6pm. So once again I rang the store and asked for a refund due to the constant lies I have been fed. The poor girl I spoke with knew nothing of the situation and was put in the middle of it by her manager stating another dress was ordered last night as a back up as the original dress had been returned to the main company. So, I am supposed to believe that they can make up a dress in 2 hours but they can't deliver a dress in 2 months? Legal action has begun. I will be seeking a full refund of $800. I now have a distressed daughter with no dress to wear 3 days before her formal.I just wanted to take the time to thank the girls at your Top Ryde store. They went out of their way to help my daughter get her dream dress in time for her formal and even helped with pricing. You dont often get service like that these days. Very impressive. We will be back. Thank you.
I live in the United States, and purchased my bridesmaids dresses from Dollhouse online with the help of Danielle. She made the process so quick, and so easy, and was able to accommodate dresses for my girls. Dresses that beautiful were so hard to find where I live, thankfully with the help of Dollhouse, my bridesmaids look beautiful and rock their addresses exclamatio she made the process so quick, and so easy, and was able to accommodate dresses for my girls. Dresses that beautiful we’re so hard to find where I live, thankfully with the help of Dollhouse, my Bridesmaids looked beautiful and rocked their dresses!
Sizing is true to size. Something for everyone and gowns are quite elegant with plenty of detail. When looking for bridesmaids dresses girls were very honest on style, colour look etc, honesty is always appreciated leading up to the stress of a wedding,
I have purchased two dresses from Dollhouse and both times and i have worn them on numerous occasions with such good feedback! The dresses fit snug and have stayed looking new each time. Absolutely love the range they have. The staff are super friendly and honest. They have always helped and given feedback advice on what to do and even given tips on how I can alter the dress to make it look even better. My dresses have arrived ontime and been perfect! Thank you Dollhouse and can't wait to buy my next dress again soon! Tarana
- 2 reviews
I have been a member since 2014 with Doll House. They have the best, stylish and designer dresses. I love shopping with them. Have bought my engagement dress and no words describe how happy I was definitely made me feel and look amazing! The items are 100% as the pictures. The Dollhouse Team are the sweetest helpers and most professional team I have dealt with online shopping. Also delivery time is great always less then a week to receive your purchases and they are very easy and nice with returning.
- 2 reviews
I bought my dress in store. I bought my dress in less than half an hour due to the amazing customer service and the patient caring workers, they took their time and made sure I received the best dress for me. definetely buying a dress for my next occasion from there
Fantastic service. Went to look at a dress for my cousins wedding and Leila from the Richmond store in Melbourne was very helpful helping me choose dresses & sizes. Her manners and customer service was a 10/10! Would definatly be coming back here again! Thank you!
- 2 reviews
My dress was bought from the dollhouse store and i am amazed about the quality of my dress and the price that i paid for it as it certainly is worth the purchase!!! I've worn my dress twice already and through all the dragging and dancing, it still remains like the same day i purchased it when it's dry cleaned! Honestly the best quality and looking forward to buy many more for many other occasions! Thank you so much dollhouse!! Xoxoxo
Bought my dress from Dollhouse and wore it to my formal, needless to say it took the attention of many men and woman. Defiantly my number one shop for dresses!
Purchased my dress at dollhouse ryde. The girls were extremely helpful with their service. I chose the Khloe G dress in red with the low back. It was amazing perfect shape.
I bought my dress from the store. The girls that are working there are just amazing. I got soo many beautiful comment when I wore the dress at the formal night everyone loved it and the quality of the dress is in sane. Dollhouse’s dress are like my dream dress, can’t wait to purchase more. Xoxo
I had the best experience in the doll house! It usually takes me few shops to decide on my dress while I walked in the store and it took me only one visit to purchase my engagement dress. The girls were so helpful and they don’t focus on just selling but actually helping out in what you can get to match your Occassion. Also very good prices and reasonable! And most importantly, I felt so confident in such a big event and loved all the compliments! Definitely coming there again for my bridesmaids dresses.
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